Chapters 1, 2 And 7

88 Questions | Total Attempts: 335

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Self Review Test


Questions and Answers
  • 1. 
    Which of the following statements regarding managers in today's world is accurate?
    • A. 

      They can be found exclusively in for-profit organizations.

    • B. 

      They are found only in large corporations.

    • C. 

      The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.

    • D. 

      Their age range is limited to between 30 and 65 years.

  • 2. 
    An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
    • A. 

      An assembly line worker

    • B. 

      A laborer

    • C. 

      A salesperson

    • D. 

      A manager

  • 3. 
    Supervisor is another name for which of the following
    • A. 

      Team leader

    • B. 

      First-line manager

    • C. 

      Middle manager

    • D. 

      Top manager

  • 4. 
    A ________ is an example of a first-line manager.
    • A. 

      Store manager

    • B. 

      Regional manager

    • C. 

      Division manager

    • D. 

      Shift manager

  • 5. 
    Managers with titles such as regional manager, project leader, or division manager are ________.
    • A. 

      Middle managers

    • B. 

      production managers

    • C. 

      First-line managers

    • D. 

      Top managers

  • 6. 
    ________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
    • A. 

      Research managers

    • B. 

      Production managers

    • C. 

      Top managers

    • D. 

      First-line managers

  • 7. 
    ________ have titles such as executive vice president, chief operating officer, and chief executive officer
    • A. 

      First-line managers

    • B. 

      Team leaders

    • C. 

      Top managers

    • D. 

      Middle managers

  • 8. 
    ________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
    • A. 

      Commanding

    • B. 

      Organizing

    • C. 

      Planning

    • D. 

      Managing

  • 9. 
    Which of the following is an example of an efficient manufacturing technique?
    • A. 

      Cutting inventory levels

    • B. 

      Meeting customers' rigorous demand

    • C. 

      Increasing product reject rates

    • D. 

      Increasing the amount of time to manufacture products

  • 10. 
    Wasting resources is considered to be an example of ________.
    • A. 

      Inefficacy

    • B. 

      Inefficiency

    • C. 

      Ineffectiveness

    • D. 

      Ineffableness

  • 11. 
    An automobile manufacturer increased the total number of cars produced keeping the production cost the same. The manufacturer ________.
    • A. 

      Increased its effectiveness

    • B. 

      Increased its efficiency

    • C. 

      Increased its equity

    • D. 

      Increased its effability

  • 12. 
    Effectiveness is associated with ________.
    • A. 

      Decreasing production time

    • B. 

      Doing things right

    • C. 

      Reducing inventory

    • D. 

      Doing the right things

  • 13. 
    Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.
    • A. 

      Effectiveness; effability

    • B. 

      Efficiency; effectiveness

    • C. 

      Efficiency; experience

    • D. 

      Effectiveness; efficiency

  • 14. 
    In successful organizations, ________.
    • A. 

      High efficiency and high accessability go hand in hand

    • B. 

      High efficiency and high effectiveness go hand in hand

    • C. 

      High efficiency and high effervescence go hand in hand

    • D. 

      High efficiency and high equanimity go hand in hand

  • 15. 
    Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions.
    • A. 

      Three

    • B. 

      Nine

    • C. 

      Five

    • D. 

      Four

  • 16. 
    Today, the basic management functions have been condensed to ________.
    • A. 

      Planning, organizing, commanding, and coordinating

    • B. 

      Planning, organizing, leading, and controlling

    • C. 

      Planning, organizing, coordinating, and controlling

    • D. 

      Planning, organizing, commanding, and controlling

  • 17. 
    Organizing includes ________.
    • A. 

      Determining who does what tasks

    • B. 

      Motivating organizational members

    • C. 

      Hiring organizational members

    • D. 

      Setting organizational goals

  • 18. 
    Establishing strategies for achieving organizational goals is a part of the ________ function.
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Organizing

    • D. 

      Coordinating

  • 19. 
    A manager resolving conflict among organizational members is performing which of the following functions?
    • A. 

      Controlling

    • B. 

      Planning

    • C. 

      Leading

    • D. 

      Organizing

  • 20. 
    Motivating subordinates is primarily associated with the management function of ________.
    • A. 

      Controlling

    • B. 

      Leading

    • C. 

      Organizing

    • D. 

      Planning

  • 21. 
    The process of monitoring, comparing, and correcting is called ________.
    • A. 

      Controlling

    • B. 

      Leading

    • C. 

      Organizing

    • D. 

      Planning

  • 22. 
    ________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.
    • A. 

      Henri Fayol

    • B. 

      Abraham Maslow

    • C. 

      Peter Drucker

    • D. 

      Henry Mintzberg

  • 23. 
    According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.
    • A. 

      Technical

    • B. 

      Informational

    • C. 

      Decisional

    • D. 

      Interpersonal

  • 24. 
    The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.
    • A. 

      Technical

    • B. 

      Informational

    • C. 

      Decisional

    • D. 

      Interpersonal

  • 25. 
    Which of the following is NOT an example of an interpersonal role according to Mintzberg?
    • A. 

      Figurehead

    • B. 

      Spokesperson

    • C. 

      Leader

    • D. 

      Liaison

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