Chapters 1, 2 And 7
Self Review Test
- 1.Which of the following statements regarding managers in today's world is accurate?
- A.
They can be found exclusively in for-profit organizations.
- B.
They are found only in large corporations.
- C.
The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.
- D.
Their age range is limited to between 30 and 65 years.
- 2.An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
- A.
An assembly line worker
- B.
A laborer
- C.
A salesperson
- D.
A manager
- 3.Supervisor is another name for which of the following
- A.
Team leader
- B.
First-line manager
- C.
Middle manager
- D.
Top manager
- 4.A ________ is an example of a first-line manager.
- A.
Store manager
- B.
Regional manager
- C.
Division manager
- D.
Shift manager
- 5.Managers with titles such as regional manager, project leader, or division manager are ________.
- A.
Middle managers
- B.
production managers
- C.
First-line managers
- D.
Top managers
- 6.________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
- A.
Research managers
- B.
Production managers
- C.
Top managers
- D.
First-line managers
- 7.________ have titles such as executive vice president, chief operating officer, and chief executive officer
- A.
First-line managers
- B.
Team leaders
- C.
Top managers
- D.
Middle managers
- 8.________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
- A.
Commanding
- B.
Organizing
- C.
Planning
- D.
Managing
- 9.Which of the following is an example of an efficient manufacturing technique?
- A.
Cutting inventory levels
- B.
Meeting customers' rigorous demand
- C.
Increasing product reject rates
- D.
Increasing the amount of time to manufacture products
- 10.Wasting resources is considered to be an example of ________.
- A.
Inefficacy
- B.
Inefficiency
- C.
Ineffectiveness
- D.
Ineffableness
- 11.An automobile manufacturer increased the total number of cars produced keeping the production cost the same. The manufacturer ________.
- A.
Increased its effectiveness
- B.
Increased its efficiency
- C.
Increased its equity
- D.
Increased its effability
- 12.Effectiveness is associated with ________.
- A.
Decreasing production time
- B.
Doing things right
- C.
Reducing inventory
- D.
Doing the right things
- 13.Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.
- A.
Effectiveness; effability
- B.
Efficiency; effectiveness
- C.
Efficiency; experience
- D.
Effectiveness; efficiency
- 14.In successful organizations, ________.
- A.
High efficiency and high accessability go hand in hand
- B.
High efficiency and high effectiveness go hand in hand
- C.
High efficiency and high effervescence go hand in hand
- D.
High efficiency and high equanimity go hand in hand
- 15.Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions.
- A.
Three
- B.
Nine
- C.
Five
- D.
Four
- 16.Today, the basic management functions have been condensed to ________.
- A.
Planning, organizing, commanding, and coordinating
- B.
Planning, organizing, leading, and controlling
- C.
Planning, organizing, coordinating, and controlling
- D.
Planning, organizing, commanding, and controlling
- 17.Organizing includes ________.
- A.
Determining who does what tasks
- B.
Motivating organizational members
- C.
Hiring organizational members
- D.
Setting organizational goals
- 18.Establishing strategies for achieving organizational goals is a part of the ________ function.
- A.
Leading
- B.
Planning
- C.
Organizing
- D.
Coordinating
- 19.A manager resolving conflict among organizational members is performing which of the following functions?
- A.
Controlling
- B.
Planning
- C.
Leading
- D.
Organizing
- 20.Motivating subordinates is primarily associated with the management function of ________.
- A.
Controlling
- B.
Leading
- C.
Organizing
- D.
Planning
- 21.The process of monitoring, comparing, and correcting is called ________.
- A.
Controlling
- B.
Leading
- C.
Organizing
- D.
Planning
- 22.________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.
- A.
Henri Fayol
- B.
Abraham Maslow
- C.
Peter Drucker
- D.
Henry Mintzberg
- 23.According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.
- A.
Technical
- B.
Informational
- C.
Decisional
- D.
Interpersonal
- 24.The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.
- A.
Technical
- B.
Informational
- C.
Decisional
- D.
Interpersonal
- 25.Which of the following is NOT an example of an interpersonal role according to Mintzberg?
- A.
Figurehead
- B.
Spokesperson
- C.
Leader
- D.
Liaison
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