Chapter 5 Listening And Communication

18 Questions | Total Attempts: 679

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Listening Quizzes & Trivia

Listening. Definition of listening. Poor listening habits. Listening flaws.


Questions and Answers
  • 1. 
    Understanding what is being communicated is determined by three factors. What are these?
  • 2. 
    Give 7 listening flaws. or just 5. whatever it is :)
  • 3. 
    Give examples on how to improve listening skills.
  • 4. 
  • 5. 
    ___% of our waking time is spent listening.
  • 6. 
    What are the 5 components of listening?
    • A. 

      Responding, Understanding, Remembering, Hearing, and Attending

    • B. 

      Listening, Hearing, Reflecting, Remembering, Understanding

    • C. 

      Thinking, Hearing, Remembering, Understanding, Responding

  • 7. 
    True or False. Listening is a physiological process in which sound-waves strike the eardrum and cause vibrations that are then transmitted to the brain and given meaning.
  • 8. 
    True or False. You must listen in order to hear, but you don't have to hear in order to listen.
  • 9. 
    True or False. Actively paying attention is more about the perceptual process than physiology.
  • 10. 
    True or False. Our short-term memory lasts anywhere from 22 seconds to 1 minute and is very limited in capacity.
  • 11. 
    One of the 7 most common poor listening habits. It is describes as faking like we are listening attentively.
  • 12. 
    Which of the following is NOT true about monopolizers?
    • A. 

      Often have very little interest in active listening.

    • B. 

      They will let you speak a little so you won't leave.

    • C. 

      They usually go on and on talking about certain subjects.

    • D. 

      People who listen well but only to certain parts that interest them

  • 13. 
    What type of listening habit is there when we decode someone's innocent comments as criticism?
  • 14. 
    Which of the following is one of the reasons why it is important to improve listening abilities? (from the book)
    • A. 

      Being a good listener will help you evaluate information better which enhance your ability to make good judgments and decisions

    • B. 

      It helps you fit in well with the crowd

    • C. 

      People wouldn't look down on you if you are an expert listener.

    • D. 

      Improving your listening abilities will help you be a better citizen of the world

  • 15. 
    What is the other term for "post hoc"?
  • 16. 
    One of the 7 Listening flaws. It is when someone claims that there are only 2 alternatives or solutions. "either this or that"
  • 17. 
    What does it mean by "using red herring"?
    • A. 

      When someone tries to persuade you by appealing to your emotions or biases against a person

    • B. 

      Using euphemisms or idioms

    • C. 

      Is when people use hand gestures or sign language to prove their point

    • D. 

      Is when someone brings up unrelated facts or issues in order to distract the listener from the real issue.

  • 18. 
    One of the 7 listening flaws. When someone tries to persuade you by appealing to your emotions or biases against a person rather than basing their statements to logic or fact.