Chapter 5 Listening And Communication

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  • 1/18 Questions

    Which of the following is one of the reasons why it is important to improve listening abilities? (from the book)

    • Being a good listener will help you evaluate information better which enhance your ability to make good judgments and decisions
    • It helps you fit in well with the crowd
    • People wouldn't look down on you if you are an expert listener.
    • Improving your listening abilities will help you be a better citizen of the world
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About This Quiz

This quiz, titled 'Chapter 5 Listening and Communication,' assesses key aspects of effective listening. It covers the percentage of waking time spent listening, components of listening, and factors influencing understanding in communication. This quiz is essential for enhancing communication and listening skills.

Listening Skills Quizzes & Trivia

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  • 2. 

    True or False. You must listen in order to hear, but you don't have to hear in order to listen.

    Explanation
    This statement is false. In order to listen, one must first hear the sound or the information being conveyed. Hearing is the physical act of perceiving sound waves, while listening is the active process of paying attention and comprehending what is being heard. Therefore, hearing is a prerequisite for listening.

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  • 3. 

    True or False. Actively paying attention is more about the perceptual process than physiology.

    Explanation
    Actively paying attention refers to the intentional and conscious effort to focus on a specific stimulus or task. This process involves the perceptual process, which includes selecting and filtering relevant information from the environment. However, it is not solely limited to the perceptual process, as physiology also plays a role. Physiological factors such as brain activity and arousal levels can influence one's ability to pay attention. Therefore, actively paying attention is not solely about the perceptual process, but also involves physiological factors.

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  • 4. 

    What does it mean by "using red herring"?

    • When someone tries to persuade you by appealing to your emotions or biases against a person

    • Using euphemisms or idioms

    • Is when people use hand gestures or sign language to prove their point

    • Is when someone brings up unrelated facts or issues in order to distract the listener from the real issue.

    Correct Answer
    A. Is when someone brings up unrelated facts or issues in order to distract the listener from the real issue.
    Explanation
    "Using red herring" refers to the act of bringing up unrelated facts or issues in order to divert the attention of the listener from the main or real issue being discussed. It is a tactic often employed in debates or arguments to confuse or distract the opponent and steer the conversation away from the original topic. This technique is used to manipulate the listener's focus and prevent them from addressing the actual matter at hand.

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  • 5. 

    True or False. Our short-term memory lasts anywhere from 22 seconds to 1 minute and is very limited in capacity.

    Correct Answer
    False
    Explanation
    Our short-term memory does not last anywhere from 22 seconds to 1 minute, and it is not very limited in capacity. Short-term memory refers to the temporary storage and processing of information, typically lasting for a few seconds to a couple of minutes. It has a limited capacity, but the exact capacity is not specified in the question. Therefore, the correct answer is false.

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  • 6. 

    What are the 5 components of listening?

    • Responding, Understanding, Remembering, Hearing, and Attending

    • Listening, Hearing, Reflecting, Remembering, Understanding

    • Thinking, Hearing, Remembering, Understanding, Responding

    Correct Answer
    A. Responding, Understanding, Remembering, Hearing, and Attending
    Explanation
    The five components of listening are responding, understanding, remembering, hearing, and attending. Responding refers to providing feedback or showing engagement in the conversation. Understanding involves comprehending the message being conveyed. Remembering is the ability to retain and recall information. Hearing is the physical act of perceiving sound. Attending refers to giving full attention to the speaker and the message being communicated.

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  • 7. 

    Which of the following is NOT true about monopolizers?

    • Often have very little interest in active listening.

    • They will let you speak a little so you won't leave.

    • They usually go on and on talking about certain subjects.

    • People who listen well but only to certain parts that interest them

    Correct Answer
    A. People who listen well but only to certain parts that interest them
    Explanation
    Monopolizers are individuals who tend to dominate conversations and do not give others a chance to speak. They often have very little interest in active listening and may continue talking about certain subjects without considering others' perspectives. However, the statement "People who listen well but only to certain parts that interest them" is NOT true about monopolizers. Monopolizers typically do not listen well and do not selectively pay attention to specific parts of a conversation.

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  • 8. 

    True or False. Listening is a physiological process in which sound-waves strike the eardrum and cause vibrations that are then transmitted to the brain and given meaning.

    Correct Answer
    False
  • 9. 

    What type of listening habit is there when we decode someone's innocent comments as criticism?

    Correct Answer
    defensive listening
    Explanation
    Defensive listening refers to a type of listening habit where we interpret innocent comments as criticism. In this habit, individuals tend to perceive neutral or harmless statements as personal attacks, which can lead to defensiveness and conflict. This type of listening behavior often stems from a person's insecurity or fear of being judged, causing them to constantly be on guard and perceive hidden negative meanings in others' words. Defensive listening can hinder effective communication and understanding, as it creates a hostile atmosphere and prevents open dialogue.

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  • 10. 

    ___% of our waking time is spent listening.

    Correct Answer
    53
    Explanation
    The given answer, 53, suggests that 53% of our waking time is spent listening. This means that a significant portion of our time is dedicated to actively listening to others, whether it be in conversations, meetings, or other forms of communication. Listening plays a crucial role in our daily interactions and is essential for effective communication and understanding.

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  • 11. 

    One of the 7 most common poor listening habits. It is describes as faking like we are listening attentively.

    Correct Answer
    Pseudolistening
    Explanation
    Pseudolistening refers to the habit of pretending to listen attentively when in reality one is not fully engaged in the conversation. This can be seen as a common poor listening habit because it gives the false impression of being attentive and interested, while actually being disengaged or distracted. Pseudolistening can hinder effective communication and understanding between individuals, as it prevents genuine listening and active participation in the conversation.

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  • 12. 

    One of the 7 Listening flaws. It is when someone claims that there are only 2 alternatives or solutions. "either this or that"

    Correct Answer
    false dichotomy
    false alternative
    Explanation
    This answer is correct because it accurately identifies the listening flaw described in the question. A false dichotomy or false alternative occurs when someone presents only two options as if they are the only possibilities, when in reality there may be other alternatives or solutions. This type of flawed listening can limit creative thinking and problem-solving by oversimplifying complex issues.

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  • 13. 

    What is the other term for "post hoc"?

    Correct Answer
    sequential fallacy
    Explanation
    The other term for "post hoc" is sequential fallacy. This term refers to the logical fallacy of assuming that because one event follows another, the first event must have caused the second event. It is a common error in reasoning where causation is wrongly inferred from mere correlation. This term is often used in the context of analyzing cause-and-effect relationships and understanding the limitations of drawing conclusions based solely on the order of events.

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  • 14. 

    One of the 7 listening flaws. When someone tries to persuade you by appealing to your emotions or biases against a person rather than basing their statements to logic or fact.

    Correct Answer
    ad hominem argument
    Explanation
    An ad hominem argument is a type of logical fallacy where someone attacks the person making an argument rather than addressing the argument itself. Instead of providing logical or factual evidence, the person tries to persuade by appealing to emotions or biases against the individual. This flaw in listening occurs when someone focuses on attacking the person rather than engaging with the actual content of their argument.

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  • 15. 

    Understanding what is being communicated is determined by three factors. What are these?

  • 16. 

    Give 7 listening flaws. or just 5. whatever it is :)

  • 17. 

    Give examples on how to improve listening skills.

  • 18. 

    What are the guidelines for a useful feedback?

Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 15, 2010
    Quiz Created by
    Wand_234
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