C.E. Quiz Week Of 1.21.19
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Questions and Answers
- 1.
What are the two teams you must attempt to schedule on if the maintenance only 60k and over team is not showing availability for Priority Toyota Richmond?
- A.
The "Any maintenance, any mileage, any model" team.
- B.
TC Express Teams 1-3
- C.
Colored teams orange, green, blue or platinum.
- D.
Saturday maintenance team
Correct Answer(s)
A. The "Any maintenance, any mileage, any model" team.
C. Colored teams orange, green, blue or platinum. -
- 2.
When scheduling for Priority Toyota Richmond, we must always select an actual advisor, even if the customer doesn't have a preferred advisor.
- A.
True
- B.
False
Correct Answer
A. True -
- 3.
When scheduling for Lynnwood Honda, what are the following services that would be eligible for the Airbag Recall Team?
- A.
Airbag recall and oil change
- B.
Brake recall and check engine light
- C.
Airbag recall and electronic concern
- D.
Oil change and tire rotation
Correct Answer(s)
A. Airbag recall and oil change
C. Airbag recall and electronic concern -
- 4.
If a customer has 58k miles on their vehicle, what mileage service would you round up to and what team would you schedule them on for Priority Toyota Richmond?
- A.
55 mile service and TC Express Teams 1-3
- B.
60k mile service and the maintenance only 60k and over team
- C.
50k mile service and colored Teams Blue, Green, Orange and Platinum
- D.
55k mile service and the any maintenance, any mileage, and model team
Correct Answer
B. 60k mile service and the maintenance only 60k and over team -
- 5.
How do you pronounce "Acton"?
- A.
Act-ton
- B.
Act-tion
- C.
Act-shun
- D.
Act-ing
Correct Answer
A. Act-ton -
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Current Version
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Jan 22, 2019Quiz Edited by
ProProfs Editorial Team -
Jan 17, 2019Quiz Created by
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