Bank Services

14 Questions

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Bank Quizzes & Trivia

This quiz measures quiz taker's knowledge of the most important bank services (money orders, cashier’s checks, traveler’s checks, and certified checks, U. S. Savings bonds, loan payments and bankcard advances and payments, foreign currency and drafts, ATM and debit cards, stored value cards and prepaid cards, and payroll cards) and the ability to explain their use to customers.


Questions and Answers
  • 1. 
    Money orders, cashier’s checks, traveler’s checks, and certified checks are non-negotiable products rarely guaranteed by banks. 
    • A. 

      True

    • B. 

      False

  • 2. 
    • A. 

      When the customer has no checking account, through which to conduct the transfer.

    • B. 

      When a bank runs out of regular checks.

    • C. 

      When a customer has too much money on his savings account.

  • 3. 
    Money order is guaranteed by bank to be valid up to the amount printed on it.
    • A. 

      True

    • B. 

      False

  • 4. 
    Money orders are easy to duplicate, therefore, teller should pay careful attention especially to maximum amount printed on the money order.
    • A. 

      True

    • B. 

      False

  • 5. 
    • A. 

      When he/she is in immediate need of sizable cash.

    • B. 

      When he/she needs guaranteed funds (e.g., home closing).

    • C. 

      When he/she does not know which exact amount he/she will need.

  • 6. 
    • A. 

      When the administration of customer's bank account is being relocated from one branch to another.

    • B. 

      When the bank seat is being relocated.

    • C. 

      When customers travel.

  • 7. 
    • A. 

      It is a new type of E bond introduced after 9/11. Funds are raised for antiterrorism.

    • B. 

      It is a new type of EE bond introduced after 9/11. Funds are raised for antiterrorism.

    • C. 

      It is a new type of I bond introduced after 9/11. Funds are raised for antiterrorism.

  • 8. 
    • A. 

      Bonds stop earning interest.

    • B. 

      Bonds reach their face value.

    • C. 

      Bonds enter extension period.

  • 9. 
    Bond interest is usually exempt from state, local, and property taxes.
    • A. 

      True

    • B. 

      False

  • 10. 
    • A. 

      Name and address.

    • B. 

      Name, address, and tax receipt.

    • C. 

      Social security number, name, and address.

  • 11. 
    To redeem a bond, a customer must hold a bond for at least 12 months, sign a bond, and provide a clear identification. 
    • A. 

      True

    • B. 

      False

  • 12. 
    • A. 

      Customer does not need to authorize any deduction from the account as it happens automatically.

    • B. 

      Customer will not be late with check as the payment is automatically taken out of bank account.

    • C. 

      Customer does not receive any payment reminders.

  • 13. 
    Cash advance is a loan, for which a customer pays a finance charge and fee.
    • A. 

      True

    • B. 

      False

  • 14. 
    • A. 

      Debit card can be used for purchases.

    • B. 

      The amount of purchase is not directly deducted from customer’s checking account, but bills monthly.

    • C. 

      There is no extra feature. Both cards have the same functions.