Back Office Certification Assessment Questionnaire

17 Questions | Total Attempts: 39

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Office Skill Quizzes & Trivia

This questionnaire is designed to help determine your readiness to partcipate in the online and in-person Back Office Certification classes.


Questions and Answers
  • 1. 
    Were you able to to successfully restore the Office Certification to your hard drive?
    • A. 

      Yes

    • B. 

      No

  • 2. 
    Were you able to successfully create a user profile using the SQL that was provided in the document "Preparing for the Office Certification course"?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Not applicable because I could not restore the database

  • 3. 
    Were you able to successfully log on to the Office Certification database on your hard drive?
    • A. 

      Yes

    • B. 

      No

    • C. 

      Not applicable because I could not restore the database and/ create a user profile

  • 4. 
    How long have you worked at TMW?
    • A. 

      More than 6 months

    • B. 

      Between 3 - 6 months

    • C. 

      Under 3 months

  • 5. 
    Do you know how to create profiles for companies, drivers, tractors, trailers, carriers and commodities in the File Maintenance application?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher.

  • 6. 
    Have you ever made changes to settings in the TTS50.ini file?
    • A. 

      Yes

    • B. 

      I know what the TTS50.ini file is, but I have never made changes to it.

    • C. 

      I don't know what the TTS50.ini file is

  • 7. 
    Do you know how to access the label file and enter label options?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 8. 
    Do you know how to enter an order in Order Entry?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 9. 
    Do you know how to dispatch an order in Order Entry?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 10. 
    Do you know how to dispatch an order on the Trip Folder in Dispatch?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 11. 
    Do you know how to dispatch an empty move in Dispatch?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 12. 
    Do you know how to split a trip on the Trip Folder in Dispatch?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I have done it, but I need a refresher

  • 13. 
    Do you have a ClientCenter ID and password?
    • A. 

      Yes

    • B. 

      No

  • 14. 
    Have you ever used the Learning Center to look up information about TMW's products?
    • A. 

      Yes

    • B. 

      No

  • 15. 
    Have you ever used TMW's documentation to look up information about TMW's products?
    • A. 

      Yes

    • B. 

      No

  • 16. 
    Do you feel you have enough background to participate in the Back Office Certification program?
    • A. 

      Yes

    • B. 

      No

    • C. 

      I'm concerned about it

  • 17. 
    What questions do you have about the Back Office Certification program? Note:  I will respond to all questions.