Back Office Certification Assessment Questionnaire

Approved & Edited by ProProfs Editorial Team

The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.

Learn about Our Editorial Process

| By Bhors

Bhors

Community Contributor

Quizzes Created: 3 | Total Attempts: 207

Questions: 17 | Attempts: 89 | Updated: Nov 15, 2023

Questions

Settings

Create your own Quiz

Share on Facebook Share on Twitter Share on Whatsapp Share on Pinterest Share on Email Copy to Clipboard Embed on your website

Back Office Certification Assessment Questionnaire - Quiz

This questionnaire is designed to help determine your readiness to partcipate in the online and in-person Back Office Certification classes.

Questions and Answers

1.

Were you able to to successfully restore the Office Certification to your hard drive?
- A.
  
  Yes
- B.
  
  No
Correct Answer
A. Yes

Explanation
The given correct answer is "Yes". This implies that the person was able to successfully restore the Office Certification to their hard drive.

Rate this question:
2.

Were you able to successfully create a user profile using the SQL that was provided in the document "Preparing for the Office Certification course"?
- A.
  
  Yes
- B.
  
  No
- C.
  
  Not applicable because I could not restore the database
Correct Answer
A. Yes

Explanation
The given answer states that the user was able to successfully create a user profile using the SQL provided in the document "Preparing for the Office Certification course". This implies that the SQL code was accurate and effective in creating the desired user profile.

Rate this question:
3.

Were you able to successfully log on to the Office Certification database on your hard drive?
- A.
  
  Yes
- B.
  
  No
- C.
  
  Not applicable because I could not restore the database and/ create a user profile
Correct Answer
A. Yes

Explanation
The given answer "Yes" implies that the person was able to successfully log on to the Office Certification database on their hard drive.

Rate this question:
4.

How long have you worked at TMW?
- A.
  
  More than 6 months
- B.
  
  Between 3 - 6 months
- C.
  
  Under 3 months
Correct Answer
A. More than 6 months

Explanation
The answer "More than 6 months" indicates that the person has been working at TMW for a period of time exceeding half a year. This suggests that they have gained a considerable amount of experience and knowledge about the company and its operations. It also implies that they have likely settled into their role and have become familiar with the company's culture and working environment.

Rate this question:
5.

Do you know how to create profiles for companies, drivers, tractors, trailers, carriers and commodities in the File Maintenance application?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher.
Correct Answer
A. Yes

Explanation
The given correct answer is "Yes". This implies that the person is familiar with creating profiles for companies, drivers, tractors, trailers, carriers, and commodities in the File Maintenance application. They either have prior knowledge and experience in doing so or are confident in their ability to perform this task.

Rate this question:
6.

Have you ever made changes to settings in the TTS50.ini file?
- A.
  
  Yes
- B.
  
  I know what the TTS50.ini file is, but I have never made changes to it.
- C.
  
  I don't know what the TTS50.ini file is
Correct Answer
A. Yes

Explanation
The correct answer is "Yes" because the person acknowledges that they have made changes to the TTS50.ini file. This indicates that they are familiar with the file and have modified its settings in the past.

Rate this question:
7.

Do you know how to access the label file and enter label options?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
The given correct answer is "Yes." This implies that the person knows how to access the label file and enter label options. They may have prior experience or knowledge in this area and feel confident in their ability to perform these tasks.

Rate this question:

1
0
8.

Do you know how to enter an order in Order Entry?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
Please read "Entering an order" in the OE guide.

Rate this question:
9.

Do you know how to dispatch an order in Order Entry?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
The given correct answer is "Yes." This means that the person is aware of how to dispatch an order in Order Entry. They may have previous experience or knowledge in this area and do not require any further explanation or guidance on the process.

Rate this question:
10.

Do you know how to dispatch an order on the Trip Folder in Dispatch?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
The given answer "Yes" indicates that the person knows how to dispatch an order on the Trip Folder in Dispatch. This suggests that they have the knowledge and understanding of the process involved in dispatching an order on the Trip Folder.

Rate this question:
11.

Do you know how to dispatch an empty move in Dispatch?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
The correct answer is "Yes" because the question is asking if the person knows how to dispatch an empty move in Dispatch. By selecting "Yes," the person is indicating that they are familiar with the process of dispatching an empty move in Dispatch.

Rate this question:
12.

Do you know how to split a trip on the Trip Folder in Dispatch?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I have done it, but I need a refresher
Correct Answer
A. Yes

Explanation
The given correct answer is "Yes." This indicates that the person is aware of how to split a trip on the Trip Folder in Dispatch. They might have previously learned and successfully executed this task. It implies that they do not require any further explanation or guidance on this topic.

Rate this question:
13.

Do you have a ClientCenter ID and password?
- A.
  
  Yes
- B.
  
  No
Correct Answer
A. Yes

Explanation
If you answered No, immediately after you finish the questionnaire, send an email to Mark Shapiro to request an ID and password.

Rate this question:
14.

Have you ever used the Learning Center to look up information about TMW's products?
- A.
  
  Yes
- B.
  
  No
Correct Answer
A. Yes

Explanation
The correct answer is "Yes" because the question is asking if the person has used the Learning Center to look up information about TMW's products. By selecting "Yes," it indicates that the person has indeed used the Learning Center for this purpose.

Rate this question:
15.

Have you ever used TMW's documentation to look up information about TMW's products?
- A.
  
  Yes
- B.
  
  No
Correct Answer
A. Yes

Explanation
The given answer suggests that the person has used TMW's documentation to look up information about TMW's products. This indicates that the person has sought information or guidance from TMW's documentation to understand or gain knowledge about TMW's products.

Rate this question:
16.

Do you feel you have enough background to participate in the Back Office Certification program?
- A.
  
  Yes
- B.
  
  No
- C.
  
  I'm concerned about it
Correct Answer
A. Yes

Explanation
This question is asking the respondent if they feel they have enough background to participate in the Back Office Certification program. The correct answer is "Yes" because the respondent feels confident and believes they possess the necessary knowledge and skills to engage in the program.

Rate this question:
17.

What questions do you have about the Back Office Certification program? Note: I will respond to all questions.

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Nov 15, 2023

Quiz Edited by
ProProfs Editorial Team
Feb 19, 2012

Quiz Created by
Bhors

Back Office Certification Assessment Questionnaire

Were you able to to successfully restore the Office Certification to your hard drive?

Were you able to successfully create a user profile using the SQL that was provided in the document "Preparing for the Office Certification course"?

Were you able to successfully log on to the Office Certification database on your hard drive?

How long have you worked at TMW?

Do you know how to create profiles for companies, drivers, tractors, trailers, carriers and commodities in the File Maintenance application?

Have you ever made changes to settings in the TTS50.ini file?

Do you know how to access the label file and enter label options?

Do you know how to enter an order in Order Entry?

Do you know how to dispatch an order in Order Entry?

Do you know how to dispatch an order on the Trip Folder in Dispatch?

Do you know how to dispatch an empty move in Dispatch?

Do you know how to split a trip on the Trip Folder in Dispatch?

Do you have a ClientCenter ID and password?

Have you ever used the Learning Center to look up information about TMW's products?

Have you ever used TMW's documentation to look up information about TMW's products?

Do you feel you have enough background to participate in the Back Office Certification program?

What questions do you have about the Back Office Certification program? Note: I will respond to all questions.