Avaya IPO ACIS Practice Quiz

54 Questions | Total Attempts: 774

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ACIS Quizzes & Trivia

This quiz is designed to assist in practicing for the Avaya 6401. 1 Certification Exam.


Questions and Answers
  • 1. 
    Which statement regarding system telephony settings is correct?
    • A. 

      The user telephony settings include Queuing, Fallback and Overflow information.

    • B. 

      Entries here are used to match incoming call details to destinations on the IP Office system.

    • C. 

      The system telephony configuration includes the Quiet Headset information

    • D. 

      The system telephony configuration are divided into three Tabs: Call Settings, Supervisor Settings and Multi-Line Options

  • 2. 
    Which statement concerning Small Community Networks is incorrect? 
    • A. 

      Short codes have to be set up so that calls are routed from members of the first IP Office to the members of the second one

    • B. 

      Busy lamp fields can be configured to show members from the other IP Offices.

    • C. 

      If an advanced networking license is available, Hunt groups may consist of members from all the interconnected sites

    • D. 

      A prerequisite for an SCN is a consistent extension numbering scheme.

  • 3. 
    Which statement concerning Small Community Networks is incorrect?
    • A. 

      System wide hotdesking is supported

    • B. 

      Breakout/Remote Dialing is supported in SCNs

    • C. 

      Small Community Networks can consist of max. 400 users on 12 sites

    • D. 

      Out-of-Office messages are possible to view for all SCN members

  • 4. 
    What is a Small Community Network? 
    • A. 

      A highly flexible call group

    • B. 

      A feature of IP Office that helps connect up to 32 systems with up to 1000 subscribers across IP lines

    • C. 

      A feature of IP Office that routes Internet access through different paths

    • D. 

      A data communication solution for small and medium-sized companies

  • 5. 
    To enable Small Community Networking, you must configure ________ as the connection to the remote IP Office system
    • A. 

      An Incoming Call Route

    • B. 

      A Remote Access Service (RAS) entry

    • C. 

      An IP DECT line

    • D. 

      An IP line

  • 6. 
    Which requirement is not valid for establishing IP telephony between two IP Offices via H.323?
    • A. 

      IP lines have to be configured in both directions with the remote IP Office configured as the H.323 gateway address

    • B. 

      An IP line has to be configured on only one of the IP Offices

    • C. 

      The underlying network connectivity has to be configured first (IP Routing, etc.).

    • D. 

      Voice compression modules are needed

  • 7. 
    What are the default telephony and data configuration settings for IP Office 500 V2 platforms? (Choose three)
    • A. 

      The line group number is 0

    • B. 

      When an unknown number is dialed, the line group number 0 is assigned

    • C. 

      The destination for incoming voice calls is 200.

    • D. 

      The main hunt group number is 0.

  • 8. 
    Select the help functions available in Manager. (Choose five)
    • A. 

      Video Tutorials

    • B. 

      Index

    • C. 

      Product Tour

    • D. 

      Contact Us

    • E. 

      Detect and Repair

    • F. 

      Search

  • 9. 
    Which of the following statements is true regarding the licensing of PRI-U channels? (Choose four)
    • A. 

      Extended licenses are used based on the slots, from left to right.

    • B. 

      T1/E1-R2 licenses are used for each channel which is set as in service

    • C. 

      Maximum of 6 channels can be operated without a license for each PCB (port).

    • D. 

      ETSI/QSIG licenses are used based on the number of calls in progress.

    • E. 

      Incoming calls can be rejected if there are insufficient licenses

  • 10. 
    How many plug-in card slots exist in IP Office 500 V2?
    • A. 

      12

    • B. 

      8

    • C. 

      6

    • D. 

      4

  • 11. 
    How many external expansion modules does IP Office 500 V2 support?
    • A. 

      4

    • B. 

      8

    • C. 

      10

    • D. 

      12

  • 12. 
    How many external expansion modules does the rear panel of IP Office 500 V2 support?
    • A. 

      4

    • B. 

      8

    • C. 

      10

    • D. 

      12

  • 13. 
    How do you upgrade IP Office units to a new software version?
    • A. 

      1. File 2. Advanced 3. Upgrade 4. Type password 5. Click OK 6. Click Upgrade 7. Select Unit

    • B. 

      1. File 2. Advanced 3. Upgrade 4. Select Unit 5. Click Upgrade 6. Type password 7. Click OK

    • C. 

      1. File 2. Advanced 3. Upgrade 4. Select Unit 5. Click OK 6. Type password 7. Click Upgrade

    • D. 

      1. File 2. Advanced 3. Upgrade 4. Type password 5. Click Upgrade 6. Select Unit 7. Click OK

  • 14. 
    Which two system users exist by default in the IP Office configuration and cannot be deleted? (Choose two)
    • A. 

      NoUser

    • B. 

      Hot Desking User

    • C. 

      Standard User

    • D. 

      RemoteManager

  • 15. 
    What is the benefit of using short codes with the Dial feature in IP Office? .
    • A. 

      To pass on the dialing information only to the line group IDs

    • B. 

      To pass on the dialing information only to the locale

    • C. 

      To pass on the dialing information only to the ARS tables

    • D. 

      To pass on the dialing information not only to the line group IDs, but also to the ARS tables

  • 16. 
    For a call between two IP telephony devices, Avaya IP Office uses a Voice Compression Channel for call setup and what other condition?
    • A. 

      The devices are in two different countries

    • B. 

      The devices use DTMF tones

    • C. 

      The devices use different codec types, such as G.729 and G.723

    • D. 

      The devices are not using Networking (SCN)

  • 17. 
    For an IP Office wireless network, a Service Set Identifier (SSID) ensures which of the following conditions?
    • A. 

      Non-802.11b wireless devices can still connect to the IP Office wireless LAN.

    • B. 

      Wireless devices with an SSID matching that of the network are given priority over non-matching wireless devices.

    • C. 

      Wireless devices can communicate directly to each other without using the IP Office wireless LAN.

    • D. 

      Only those wireless devices with a matching SSID to that of the wireless network can connect

  • 18. 
    What is Quality of Service (QoS)?    
    • A. 

      A mechanism of prioritizing certain IP packets over other IP packets.

    • B. 

      A method of compressing VoIP packets.

    • C. 

      A measurement of IP network efficiency.

    • D. 

      The amount of time that passes between the transmission and receipt of a VoIP packet.

  • 19. 
    What does SIP stand for?
    • A. 

      Simple IP Protocol

    • B. 

      Silence-suppression Integration for Phones

    • C. 

      Secondary Internet Protocol

    • D. 

      Session Initiation Protocol

  • 20. 
    For what purpose does IP Office use Session Initiation Protocol (SIP) and H.323 protocols?
    • A. 

      For connecting to Small Community Networking.

    • B. 

      For discovering control units in the IP Office network.

    • C. 

      For transmitting VoIP.

    • D. 

      For uploading software updates

  • 21. 
    If "use user data" is specified in the SIP configuration form in the SIP URI tab...
    • A. 

      ...users may send hyperlinks to preferred web-pages during call setup.

    • B. 

      ...the user's individual SIP URI settings will be used when establishing calls.

    • C. 

      ...a user may specify any additional data to be sent with the SIP-messages.

    • D. 

      ..a user-specified port and IP is used when initiating a call via SIP.

  • 22. 
    An IP Office control unit can query what type of server to retrieve and store contact information, such as names and telephone numbers?
    • A. 

      Microsoft® Internet Information Server (IIS).

    • B. 

      Dynamic Host Control Protocol (DHCP) server.

    • C. 

      Domain Name Service (DNS) server.

    • D. 

      Lightweight Directory Access Protocol (LDAP) server

  • 23. 
    The Bootstrap Protocol (BOOTP) enables an IP Office control unit to:
    • A. 

      Send core software upgrades to a remote control unit.

    • B. 

      Automatically download software upgrades.

    • C. 

      Receive software upgrades from a PC using IP Office Manager and automatically restart.

    • D. 

      Reset specific extensions that are connected to the control unit.

  • 24. 
    On the System > LAN1 tab, the default IP address of 192.168.42.1 is what?
    • A. 

      The license server

    • B. 

      The IP Office control unit address

    • C. 

      The PC running IP Office Manager

    • D. 

      The DNS server

  • 25. 
    The System > Voicemail tab enables you to specify:
    • A. 

      Which extensions are allowed to use voice messaging.

    • B. 

      The number of recording minutes available to each user.

    • C. 

      The voice messaging system in use in your telephony environment.

    • D. 

      The voice messaging extension number

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