A Plus 702 Mock 3

100 Questions | Attempts: 90
Share
Quiz Flashcard
Please wait...
Question 1 / 100
0 %
0/100
Score 0/100
1. You want to see the path taken by a packet from your PC to Microsoft.com. Which tool should you  use?
Submit
Please wait...
About This Quiz
A Plus Certification Quizzes & Trivia

Tell us your name to personalize your report, certificate & get on the leaderboard!
2. Which of the following tools can be used to test a power supply? (Select TWO)
Submit
3. You have purchased a laptop with internal wireless capability; however, the laptop fails to connect to  any wireless network at your office. What is the first thing that you should you check?
Submit
4. A partition needs to be set as ________ to boot into Windows.
Submit
5. A user has received an error message, but cannot recollect the exact wording. Where would the  technician find out more about the error?
Submit
6. The BEST way to secure a wireless network would be to...
Submit
7. A customer reports that while typing on his keyboard when he wants an inverted comma (") he gets  an ampersat (@) symbol. You determine that the customer's system has been set for the US  Language Keyboard.  Which of the following should you use to resolve this problem?
Submit
8. Which of the following would you MOST likely use after making an Ethernet cable?
Submit
9. You are troubleshooting an issue over the phone and determine that a home user has a faulty hard  drive. The only information the home user can give is that he is using Windows 2000 and his PC is  over ten years old, and the drive capacity is 40GB. Which of the following drive types should you tell the field engineer to take to the service call?
Submit
10. Which of the following commands would you enter at the command prompt in Windows XP  Professional Service Pack 2 when you want to defragment the C drive?
Submit
11. A brand new network printer was connected to your network 8 days ago. Mandy calls you to report  that the network printer is no longer printing. Upon questioning Mandy you find out that the printer  worked fine yesterday and other people in the office are having trouble printing. You check the print  queue and see several jobs waiting. You clear the print queue and are able to print a test page from  the printer, however, Mandy is still unable to print. What should you check NEXT?
Submit
12. Which of the following protocols are used for executing commands on a remote machine?
Submit
13. A technician receives a phone call from a user that has forgotten his password. What is the  first thing the technician should do?
Submit
14. Which one of the following RAID levels uses disk mirroring?
Submit
15. You are configuring an additional SOHO router for a small office network. One of the existing  routers already has DHCP enabled. The additional router is configured to automatically assign IP  addresses. What is the potential problem?
Submit
16. A user is experiencing an issue with his new computer randomly rebooting throughout the day. You  suspect the cause is from over heating.  Which of the following should you check for the cause?
Submit
17. What would happen when you press the 'Fn' key on a laptop?
Submit
18. Which of the following is an indication that a laptop has become infected by malware?
Submit
19. Which of the following preventive maintenance tasks should be performed regularly on a computer  that has Internet access?
Submit
20. What is it called when an attacker makes data to look like it's coming from a legitimate source?
Submit
21. You're working as an IT Technician.   You are investigating a printer which frequently  experiences paper jams. You notice that the paper jam consists of multiple pages stuck together. You  had just reloaded the paper this morning. Which of the following BEST describes the reason for the  paper jam?
Submit
22. You are running Windows 7 Profession 64-bit. You install Office 2010 64-bit. Where would Office  2010's application files be stored?
Submit
23. You have a computer running Windows 7 (64-bit). Where are programs usually stored when you  install a 32-bit program?
Submit
24. If you have an IP address of 192.168.10.10, the default subnet mask is?
Submit
25. You suspect a PC PSU is failing. Which tool can you use to investigate?
Submit
26. All computers on the network are configured with static IP addresses. A Sales  representative travels to a customer's office and complains that he cannot connect to the Internet  from his Windows XP laptop and cannot access e-mail when at the customer's premises. What should  the technician do?
Submit
27. A user complains that the screen on his laptop remains blank when he turns on his laptop. A  technician ascertains that the power light comes on and that the laptop does boot up. What should the  technician do to enable the display?
Submit
28. You have a company policy that only company approved USB sticks can be inserted into the  company's PCs. You issue a company approved USB stick to Hannah in the Finance Department. Hannah reports that her computer is displaying a message of "This USB device can perform faster if  you connect it to a Hi-Speed USB 2.0 port". She complains that it takes a long time to copy data to  the USB stick. You find this strange as the make and model of Hannah's computer is the same as yours. You connect  the USB stick to your computer and find that it works perfectly without displaying any messages.  You conclude that USB 2.0 devices are running at USB 1.1 speed on Hannah's computer.  Which of the following will MOST likely provide USB 2.0 functionality on Hannah's computer?
Submit
29. A technician has installed a new network printer, but users complain that the printer is printing  unusual characters. What should the technician do to resolve this problem?
Submit
30. ________ drives can withstand extreme shock, vibration, temperature, altitude and harsh  environmental conditions while operating without compromising on data integrity.
Submit
31. A customer wants to upgrade their laptop's wireless card to increase the connection speed.  Which of the following is the FASTEST technology available for the customer's laptop?
Submit
32. A system administrator wants to set up a hidden share on the network. The current UNC path to the  shared folder is \\server\data What should the system administrator do in order to hide the shared directory?
Submit
33. The Security Accounts Manager (SAM) file in Windows 7 can be found in:
Submit
34. Which of the following tools could you use to disable a hardware component on a Windows XP  laptop? Choose the BEST answer.
Submit
35. You look at your laptop screen and it looks as if the light has gone out, but you can still see the  image. What could you do to repair this fault?
Submit
36. A computer has a single hard disk that is formatted with FAT32 and uses the drive letter C.  You are assigned the task of formatting the drive with NTFS, but you do not want to lose any data. Which of the following commands should you use?
Submit
37. A user account named SBull on a Windows XP Professional SP2 computer is a member of a  workgroup. A technician changes the SBull account to Limited. Which of the following will  the user now be unable to do?
Submit
38. Which of the following is NOT a way to increase the security of your wireless network?
Submit
39. You notice that an inkjet printer is printing streaks on documents. Which of the following would  MOST likely resolve the issue?
Submit
40. Which of the following would be BEST to use when testing the functionality of a PSU?
Submit
41. Where would you find a record of the users that have successfully logged on to a computer?
Submit
42. You need at least _____ dynamic disks to create a spanned volume.
Submit
43. On which port does FTP run by default?
Submit
44. A junior technician is working on your system to log calls. He tells you that he has learnt that the  EFS feature allows you to encrypt files and folders. He wants to know how you can identify whether  a file or folder is encrypted. What do you tell him?
Submit
45. What can be used within a MS-DOS environment to list the contents of a folder?
Submit
46. A user reports that when he plugged his power adapter into his laptop, he saw a spark and now  the screen is dim. What would you suspect is the cause of this problem?
Submit
47. Which of the following is a valid IP address for use on the Internet?
Submit
48. Several users want to make system changes on their Windows XP Professional computers. What  would be the best action that the technician should take?
Submit
49. When you install an IDE CD-ROM drive on a computer with a single IDE hard drive on the primary  chain already configured as master, which of the following would be the best configuration for the  CD-ROM drive?
Submit
50. Which command is used to determine if another computer is reachable via TCP/IP?
Submit
51. What is the maximum distance you can run UTP cable?
Submit
52. After you have installed new drivers for a hardware device, the computer encounters a problem. What is the best thing to do first?
Submit
53. Which of the following could cause an NTLDR error on reboot?
Submit
54. Which of the following would you use to check the AC adapter of a Laptop?
Submit
55. Which of the following is the correct path to disable a service in Windows XP?
Submit
56. A customer's PC is connected to a stand alone printer. The customer receives an out of memory error  when printing large graphic files.  Which of the following should you do?
Submit
57. You need to map a network drive to the classroom share. Your trainer has set you the challenge to try  and complete this task in command prompt. What command should you use?
Submit
58. Which of the following should be you do BEFORE carrying out maintenance on a laser printer?  (Select TWO)
Submit
59. In which Windows 7 directory would the SAM file be found?
Submit
60. You receive no response when you PING the loopback address 127.0.0.1. What is the MOST  probable cause of this problem?
Submit
61. A PC is not booting correctly. You want to locate bad sectors and recover readable information.  Which of the following commands would you use?
Submit
62. You need to delete an infected file. The system says the file is in use every time you attempt to delete  the file. Which of the following will be the BEST way to delete the file?
Submit
63. You are troubleshooting a Windows XP computer in Safe Mode with command prompt. You need to go from c:\windows to c:\windows\system32. Which of the following commands should you use?
Submit
64. What is BEST practice when removing a virus?
Submit
65. In Windows Vista, which of the following methods can be used to disable UAC? (Select TWO).
Submit
66. Which of the following is used by the BitLocker feature? (Select TWO)
Submit
67. On a Windows 7 PC, user files are located under _________.
Submit
68. Which of the following are encrypted protocols? (Select TWO)
Submit
69. Which of the following drives are configurable via a jumper? (Select TWO).
Submit
70. In which of the following locations is the fonts folder stored in Windows 7?
Submit
71. You are troubleshooting a system and have determined that the computer's hard drive needs to be  reimaged; however, the customer wants to retain all their data.  Which of the following would take the LEAST amount of time to implement?
Submit
72. You have been assigned a job to test whether a program runs on Windows XP. You install the  program and restart the computer.  When the computer restarts, you receive a BSOD. Which of the following should you do NEXT?
Submit
73. Which of the following is an administrative share?
Submit
74. A technician installs Service Pack 2 on a Windows XP computer. He then starts a network  service but discovers that the service cannot communicate with the server. What should the  technician do?
Submit
75. A customer reports that his PC will suddenly shut down without warning. The PC boots up with no  problems, but after using the PC for a short time, the PC turns off.  Which of the following components should you check? (Select TWO).
Submit
76. You are troubleshooting a problem for a user called Samantha. You are using internal company  documentation to troubleshoot the issue. The documentation asks you to view the current user's  temporary folder. Which of the following would you type into the run command?
Submit
77. A program keeps changing a file that is required in order for the program to run every time it  runs, how can a user prevent this from carrying on?
Submit
78. Which of the following is the default location for temp files in Windows 7?
Submit
79. Which of the following protocols allows a user to store email on the server but synchronize it to a  mail application?
Submit
80. The network laser printer has failed. The IT department has sent you an identical  replacement printer. You replace the old printer with the new one.  What should you configure to ensure that users can connect to the new printer by the IP address of  the previous printer?
Submit
81. Which LCD component is responsible for providing brightness?
Submit
82. You need to change the process priority of a background program.  Which of the following tools is BEST for performing this function?
Submit
83. In order to ensure there is proper airflow in a new computer, which of the following should be done?
Submit
84. Which of the following may cause a touchpad on a laptop to fail? (Select TWO).
Submit
85. Which of the following commands can you use to display NetBIOS over TCP/IP information?
Submit
86. Which command displays all connections and listening ports?
Submit
87. When investigating a SSH issue, which port should you check is open and allowed through the  firewall?
Submit
88. Thomas, a user in the Admin department, reports that a laser printer has a blank streak along one  edge of each page but otherwise prints fine. Which of the following is the MOST likely reason for  this?
Submit
89. How can you confirm that a new virus definition file is authentic?
Submit
90. Company.com has an unencrypted wireless network. What can you do to prevent unauthorized users from  accessing files on the company.com network?
Submit
91. You are installing Windows XP Professional. Which function key must you press to load drives for a SCSI hard drive?
Submit
92. What causes a laser printer to print vertical black lines on documents?
Submit
93. Which of the following actions will retain the NTFS permissions on a file?
Submit
94. Which of the following commands will allow modification of file C:\BOOT.INI?
Submit
95. Which of the following is the correct path to add new local user accounts to a Windows 7  Professional computer?
Submit
96. Which of the following commands would be used to set the time on a PC?
Submit
97. Which of the following is the BEST tool to use to move a user's documents and file settings, when  upgrading from Windows Vista to Windows 7?
Submit
98. Which of the following addresses is a non-routable IP address?
Submit
99. A computer has two physical hard drives that are assigned the drive letters C and D. The C  drive is configured with NTFS and the D drive is configured with FAT32. Which of the following  statements would be TRUE for this computer? (Select 2 answers.)
Submit
100. A customer states that ICQ (an instant messaging program) starts every time he logs into Windows  Vista. He wants this to stop; however, ICQ is not listed in the Startup folder to remove.  Which of the following tools will allow the customer to disable ICQ from starting during the login  process?
Submit
View My Results

Quiz Review Timeline (Updated): Mar 21, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • May 02, 2013
    Quiz Created by
    Philanderson888
Cancel
  • All
    All (100)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
You want to see the path taken by a packet from your PC to...
Which of the following tools can be used to test a power supply?...
You have purchased a laptop with internal wireless capability;...
A partition needs to be set as ________ to boot into Windows.
A user has received an error message, but cannot recollect the exact...
The BEST way to secure a wireless network would be to...
A customer reports that while typing on his keyboard when he wants an...
Which of the following would you MOST likely use after making an...
You are troubleshooting an issue over the phone and determine that a...
Which of the following commands would you enter at the command prompt...
A brand new network printer was connected to your network 8 days ago....
Which of the following protocols are used for executing commands on a...
A technician receives a phone call from a user that has forgotten his...
Which one of the following RAID levels uses disk mirroring?
You are configuring an additional SOHO router for a small office...
A user is experiencing an issue with his new computer randomly...
What would happen when you press the 'Fn' key on a laptop?
Which of the following is an indication that a laptop has become...
Which of the following preventive maintenance tasks should be...
What is it called when an attacker makes data to look like it's...
You're working as an IT Technician.   You are investigating a...
You are running Windows 7 Profession 64-bit. You install Office 2010...
You have a computer running Windows 7 (64-bit). Where are programs...
If you have an IP address of 192.168.10.10, the default subnet mask...
You suspect a PC PSU is failing. Which tool can you use to...
All computers on the network are configured with static IP addresses....
A user complains that the screen on his laptop remains blank when he...
You have a company policy that only company approved USB sticks can be...
A technician has installed a new network printer, but users complain...
________ drives can withstand extreme shock, vibration, temperature,...
A customer wants to upgrade their laptop's wireless card to...
A system administrator wants to set up a hidden share on the network....
The Security Accounts Manager (SAM) file in Windows 7 can be found in:
Which of the following tools could you use to disable a hardware...
You look at your laptop screen and it looks as if the light has gone...
A computer has a single hard disk that is formatted with FAT32 and...
A user account named SBull on a Windows XP Professional SP2 computer...
Which of the following is NOT a way to increase the security of your...
You notice that an inkjet printer is printing streaks on documents....
Which of the following would be BEST to use when testing the...
Where would you find a record of the users that have successfully...
You need at least _____ dynamic disks to create a spanned volume.
On which port does FTP run by default?
A junior technician is working on your system to log calls. He tells...
What can be used within a MS-DOS environment to list the contents of a...
A user reports that when he plugged his power adapter into his laptop,...
Which of the following is a valid IP address for use on the Internet?
Several users want to make system changes on their Windows XP...
When you install an IDE CD-ROM drive on a computer with a single IDE...
Which command is used to determine if another computer is reachable...
What is the maximum distance you can run UTP cable?
After you have installed new drivers for a hardware device, the...
Which of the following could cause an NTLDR error on reboot?
Which of the following would you use to check the AC adapter of a...
Which of the following is the correct path to disable a service in...
A customer's PC is connected to a stand alone printer. The customer...
You need to map a network drive to the classroom share. Your trainer...
Which of the following should be you do BEFORE carrying out...
In which Windows 7 directory would the SAM file be found?
You receive no response when you PING the loopback address 127.0.0.1....
A PC is not booting correctly. You want to locate bad sectors and...
You need to delete an infected file. The system says the file is in...
You are troubleshooting a Windows XP computer in Safe Mode with...
What is BEST practice when removing a virus?
In Windows Vista, which of the following methods can be used to...
Which of the following is used by the BitLocker feature?...
On a Windows 7 PC, user files are located under _________.
Which of the following are encrypted protocols? (Select TWO)
Which of the following drives are configurable via a jumper? (Select...
In which of the following locations is the fonts folder stored in...
You are troubleshooting a system and have determined that the...
You have been assigned a job to test whether a program runs on Windows...
Which of the following is an administrative share?
A technician installs Service Pack 2 on a Windows XP computer. He then...
A customer reports that his PC will suddenly shut down without...
You are troubleshooting a problem for a user called Samantha. You are...
A program keeps changing a file that is required in order for the...
Which of the following is the default location for temp files in...
Which of the following protocols allows a user to store email on the...
The network laser printer has failed. The IT department has sent you...
Which LCD component is responsible for providing brightness?
You need to change the process priority of a background program. ...
In order to ensure there is proper airflow in a new computer, which of...
Which of the following may cause a touchpad on a laptop to fail?...
Which of the following commands can you use to display NetBIOS over...
Which command displays all connections and listening ports?
When investigating a SSH issue, which port should you check is open...
Thomas, a user in the Admin department, reports that a laser printer...
How can you confirm that a new virus definition file is authentic?
Company.com has an unencrypted wireless network. What can you do to...
You are installing Windows XP Professional. Which function key must...
What causes a laser printer to print vertical black lines on...
Which of the following actions will retain the NTFS permissions on a...
Which of the following commands will allow modification of file...
Which of the following is the correct path to add new local user...
Which of the following commands would be used to set the time on a PC?
Which of the following is the BEST tool to use to move a user's...
Which of the following addresses is a non-routable IP address?
A computer has two physical hard drives that are assigned the drive...
A customer states that ICQ (an instant messaging program) starts every...
Alert!

Advertisement