A Plus 701 Mock 3

1. What is the best thing to do if your power supply is not functioning?

Send it to an electrical technician.

Try to fix it yourself

Replace the power supply.

Replace the computer.

2. Which Windows Vista/7 utility can identify spyware and unwanted software?

Windows DNS

Windows Security Lock

Windows Defender

Windows Hardening Tool

3. What is the purpose of the CHKDSK command?

Allows you to examine the hard drives of the computer for errors

Allows you to delete any directory or sub-directory

Allows you to duplicate floppy disks

Allows you to delete a file from the folder

4. You need to troubleshoot a problem related to DirectX. What would be the BEST tool to use?

MSCONFIG

MSINFO32

REGEDIT

DXDIAG

5. A customer has two base units. She uses one as a server and another to run her SQL development platform. She only has one keyboard, mouse and LCD monitor. You need to recommend a solution to allow her to administer both computers. What would you suggest?

Buy a KVM (Keyboard, Video Mouse) switch.

Buy another mouse, keyboard and monitor.

Tell her that she needs to unplug/plug her hardware when she wants to switch PCs.

Buy a SLI graphics card.

6. Using Windows Vista a user notices a clock, sticky notes, and several other gadgets on their display. Which following feature of Vista support gadgets?

BitLocker

Windows Defender

Sidebar

Sideshow

7. Which of the following ports support a single-connection that will carry video and audio?

DVI-D

DVI-I

VGA

HDMI

8. You are a technician and a user complains that the time and date on her desktop computer is constantly wrong, even though she resets it. Which of the following should repair the problem?

A new system board.

A hard disk.

An installation disk to re-install her operating system.

A new CMOS battery.

9. You promised a customer that you would be out to service his problem before the end of the day but have been tied up at another site. As it now becomes apparent that you will not be able to make it to his location, what should you do?

Arrive first thing in the morning.

Call the customer and inform him of the situation.

Send off an e-mail letting him know you will be late.

Wait until after hours and then leave a message that you were there.

10. What is the built-in software of a printer motherboard called?

The firmware.

The BIOS.

The CMOS.

The driver.

11. Which of the following operating systems will NOT allow you to join a domain?

Windows 7 Enterprise

Windows Vista Ultimate.

Windows XP Professional.

Windows XP Home Edition.

12. You are working as a Technician. You have been asked to collate a list of all the MAC address on several new computers that have recently been delivered. Which of the following Windows XP commands could you use to obtain the MAC address?

WINCFG

WINIPCFG

IFCONFIG

IPCONFIG /ALL

13. When setting up security for a wireless home network, a technician should advise the customer to:

Change the default router admin password..

Keep the same default router password so the customer can always remember it.

Try not to use numbers in the password.

Use their telephone number as the WEP key.

14. Which type of printers use ink cartridges?

Laser printers

Inkjet printers

Impact printers

None of the above

15. You are working as a Technician and you need to reload your operating system from a CD. What should you do?

You should modify the boot order in the BIOS.

You need to modify the boot order in the current operating system.

You need to modify the boot order using the command prompt.

You need to modify the boot order in EPROM.

16. Which of the following features restricts access to a wireless access point to devices that have been pre-registered using a manufacturer's physical address?

Digital Certificates

SSID broadcasts

MAC filtering

WEP keys

17. A customer wants to know if Windows 7 is better than Vista. What is the BEST response to this question?

Tell the customer to buy the cheapest OS.

Say nothing, end the conversation

Give them a list of blog sites and documentation that discuss the two.

Explain the pros and cons of each system

18. Of the following ports, which one is used by Remote Desktop (RDP) by default?

80

110

25

3389

19. Which of the following memory module form factors are commonly used for laptops?

Dual Inline Memory Modules (DIMMs)

Small Outline DIMMs (SODIMMs)

Single Inline Memory Modules (SIMMs)

Rambus Inline Memory Modules (RIMMs)

20. Which is the correct way to remove a USB flash drive from a XP/Windows 2000 PC to prevent the risk of data loss or data corruption?

Use the Safely Remove Hardware icon in the System Tray.

Turn off the power to the USB device first then the computer.

Use the Safely Remove Hardware icon in the Control Panel.

Unplug the device from the computer.

21. When installing a new CPU, what is applied directly to the CPU?

Cooling liquid.

Thermal compound.

A heat sink.

Superglue.

22. Which protocol is used to transmit email?

NNTP

POP3

SMTP

IMAP4

23. Which of the following questions would you ask a user when troubleshooting their computer? (Select 3 answers)

Can you show me the problem?

How much did your computer cost?

Has any new software been installed recently?

Where did you buy your computer?

Have any other changes been made to the computer recently?

Submit

24. When performing a network installation of Windows XP, which of the following must be available on the client computer?

A dynamic disk

A DVD.ROM drive

A DirectX9 compliant video card with 128MB VRAM

A PXE compatible BIOS and network card

25. You work as a network technician, and a user calls to complain that her PC keeps rebooting. What could be a cause of this problem?

An overheating CPU.

A missing PCI card.

Memory and hard drive space limitations.

A defective monitor.

A Windows Update

26. Which of the following IP address ranges are reserved for private networks?

190.0.x.x

240.0.x.x

127.0.x.x

192.168.x.x

27. Which of the following provides name resolution on the Internet?

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name Service)

WINS (Windows Internet Name Service)

NAT (Network Address Translation)

28. You are a technician and you have been sent to a small branch office to investigate possible upgrades on the network as the users complain about the network being slow. The branch office network consists of 250 computers connected with hubs. Which of the following would be the BEST upgrade suggestion?

Fibre converters

Switches

Routers

CAT6 cabling

29. You are a technician, and you have been given the task of performing a hardware upgrade on a PC. What will you do before performing the procedure?

Back up all the data.

Determine the amount of RAM available.

Scan the hard disk for errors.

Download the Latest BIOS and drivers for the existing components.

30. Which of the following represents a preventative maintenance measure that ensures a secure and up-to-date operating system?

Password management.

OS security protocol.

File encryption.

Patch Management.

31. After connecting a new printer to a Windows XP Home computer via a USB cable, a user complains that the computer recognized the new device, but the printer still will not function. What is the most probable cause of the problem?

The printer is connected to the wrong port.

The device drivers are not installed.

The computer must be rebooted

The printer is not compatible with Windows XP.

32. Which of the following gives the proper sequence for installing master and slave IDE drives?

None of the above.

33. What is the name given to a PATA drive power connector?

BNC connector

ST

Molex

AT system connector

34. Which of the following utilities can you use to temporarily disable certain startup software and services?

The MSCONFIG utility.

The Task Manager.

The Event Viewer.

The Windows Registry.

35. The Network Administrator has instructed you to block users from initiating Telnet connections on to remote hosts. What port must you block on the company's firewall?

23

22

21

20

36. Which of the following operating systems support Windows Media Center functionality?

Windows Vista Home Basic

Windows XP Professional 64 Bit

Window Vista Home Premium

Windows Vista Business

37. Which of the following tends to be the most expensive broadband connection technology?

DSL

Cable

Satellite

Fibre to Premises

38. A new classroom computer has been set up and after booting, the USB ports do not seem to be working with any of the USB devices. From the following options, what should you do first?

Connect the USB devices to a different computer to test the devices.

Replace the USB cables.

Verify that USB functionality is enabled in the system BIOS.

Verify that the cables for USB are correctly connected to the motherboard.

39. Which of the following questions would you ask a customer when he reports a blank monitor? (Select 2 answers)

Is the monitor switched on?

Did you check the colour settings?

Have you checked whether the contrast or brightness is turned down?

What type of computer do you have?

Submit

40. Which of the following options could cause your two new IDE devices that are installed on the second IDE controller, not to function? (Select 2 answers)

Both devices have the jumpers configured as master.

The ribbon cable does not have a twist in it.

Both devices have the jumpers configured as slave.

The red striped cable is connected to pin # 1.

Submit

41. Which printing technology is most commonly associated with till receipts?

Laser

Inkjet

Impact

Thermal

42. You are running Windows XP on your computer. Which of the following functions will be performed when you use the short cut Windows key + L?

The clipboard will be pasted to the desktop.

The user will be logged off.

Another user will be allowed to log in.

The computer will be locked.

43. Which of the following determines the master or slave in a system that supports two IDE devices?

A twist in the cable.

Which device was installed first.

The jumper settings.

The BIOS.

44. Which of the following is a shortcut to access the Start menu on a computer that runs Windows 2000, XP Vista and 7?

Crtl + F8

Crtl + Esc

Crtl + Shift

Crtl + Del

45. Which of the following utilities can change the startup programs?

SYSEDIT

BOOT.INI

MSCONFIG

MSINFO32

46. Which of the following Windows utilities allows you to fix corrupt files or errors on a hard disk?

CHKDSK

SCANREG

Event Viewer

FDISK

47. Certificate based network security will involve the use of:

Background checks for users.

Smart cards.

Complex user names.

Retinal scans.

48. Which of the following is a feature of NTFS which allows users to encrypt files and folders?

IPSec

EFS

PGP

TLS

49. Which of the following is used to automate the IP configuration of network hosts?

ARP

DNS

DHCP

WINS

50. Which of the following operating systems offer Automated System Recovery (ASR)?

Windows Vista

Windows 2000

Windows XP

All of the above

51. BitLocker Drive encryption technology can store its cryptographic key in a special chip on the motherboard. What is this chip called?

BIOS

CMOS

CPU

TPM

52. Which port does POP3 use by default?

Port 21

Port 23

Port 25

Port 110

53. What is the correct order of the steps in the EP (Laser) print process?

Developing, writing, transferring, fusing, charging, cleaning

Cleaning, charging, writing, developing, transferring, fusing

Charging, writing, developing, transferring, fusing, cleaning

Transferring, writing, developing, charging, cleaning, fusing

54. When you print a document on your Inkjet printer there is a horizontal line missing through the middle of each letter. What should be checked first?

The print head.

The printer cable.

The device driver.

The paper feed mechanism.

55. You need to determine the meaning of the error code when your printer is displaying a numeric error code. What should you do?

Check the printer test page.

Look at the Microsoft Windows help files.

Read the printer manufacturer's service manual.

Consult the support.microsoft.com web site.

56. You are working as a technician and a developer asks if you can order a printer that can handle multi-part forms. What kind of printer would you order for the developer?

Laser

Ink jet

Dot matrix

Thermal

57. SpeedStep technology dynamically lowers the speed of the CPU in order to...

Overclock

Save Power

Throttle

Read data

58. Which of the following describes a transmission technology on which data can be transmitted in both directions on a signal carrier, but NOT at the same time?

Bi-directional

Half duplex

Full duplex

Multi directional

59. You are a network technician, and you are sent to a remote office to install a small network for 5 employees. Which of the following network models would be ideal for the small office?

Token ring

FTP

Client server

Peer to peer

60. Which of the following is the latest type of printer interface?

Serial

SCSI

USB

Parallel

61. You are working as a technician and you have been asked to install a local USB printer. Which of the following procedures would be most appropriate?

Install a generic driver from the same manufacturer and connect the printer after the drivers are installed.

Install the drivers from the manufacturers CD and the installation procedure will tell the technician when to connect the printer.

Connect the printer to the computer and then Windows Plug and Play will automatically install a generic text-only driver.

62. Under which of the following circumstances is lower resolution printing acceptable? (Select 2 answers)

When customers want the best print quality possible.

When customers want the printouts quickly and are not concerned about print quality.

When printing draft copies of documents.

When customers are more concerned about print quality than print speed.

When you are replacing toner.

Submit

63. If a printer is not printing colours correctly, which of the following steps can be taken to attempt to solve the problem?

Calibrate the printer.

Reinstall the drivers.

Swap the colour cartridges.

Replace the toner cartridge.

64. The output of a computer power supply is rated in?

Ohms

Watts

Amps

Volts

65. A second hard disk drive which was recently installed into a computer is not being recognised by the system. All the cables and jumper settings are in order. What can the technician do to locate the cause of this problem?

Verify that the hard disk drive has been formatted.

Update or repair the MBR.

Verify that the hard disk drive has an active partition.

Verify that the BIOS has been configured to detect a second hard disk drive.

66. You are working as a network technician. You are asked to troubleshoot a computer that continuously restarts without ever getting to the Windows Desktop. Which of the following is most likely to be the cause of the restarts?

The computer is missing critical system files.

The hard drive is full and Windows is unable to create a swap file.

Automatic Restart on System Failure is enabled.

The computer has insufficient RAM to load the Windows kernel.

67. You are working as a technician and a user is sending quite large printouts to the printer and is concerned about the data transfer rate between the computer and the printer. Which of the following provides the fastest interface for printing from his workstation?

USB 2.0

Bluetooth

IEEE 802.11g

IEEE 802.11b

68. What is the maximum amount of RAM that a Windows XP Professional x86 computer supports?

1GB

2GB

4GB

86GB

69. You are working as a technician, and you have just finished updating the system on a workstation. After applying the updates the workstation seems to have become very unstable. To return the system to its original state, what would you do?

Boot in safe mode and re-install the system from NTBACKUP.

Restore the system from a known working restore point.

Boot from the Last Known Good configuration.

Determine recent changes as recorded in the System Information application.

70. What should you check first when a new IDE hard drive is not recognised?

The BIOS.

The cabling.

The jumper settings.

The drive.

71. Where are fonts stored on a Windows 7 PC?

%systemdrive%\Fonts

%systemroot%\Fonts

%systemroot%\Media

C:\Program Files\Common Files

72. You are working as a technician and a user has requested some assistance with his computer. The workstation is only 6 months old but already it is operating more slowly and takes longer and longer to open documents. The user has never used this workstation for connecting to the internet, only for heavy calculations and simulations. Which of the following tools should you try first in order to improve the computer's performance? (Select 2 answers).

Disk Cleanup

Disk Defragmenter

Dr. Watson

SCANDISK

FDISK

Submit

73. What is the maximum RAM of a Windows 7 Ultimate 64-bit Operating System?

4 GB

8 GB

16 GB

192 GB

74. A learner complains that his XP workstation will not boot after using a registry utility. You need to resolve this problem, what should you do first?

Boot the computer using the FIXBOOT command from the Recovery Console.

Boot the computer in Safe Mode to reinstall device drivers.

Boot the computer using the Last Known Good Configuration.

Reinstall Microsoft Windows XP Professional.

75. Which of the following circumstances would cause a Windows XP computer not to boot up? (Select 2 answers)

A missing or corrupt NTLDR.

An accidentally deleted CONFIG.SYS file.

A missing or corrupt BOOT.INI

An accidentally deleted AUTOEXEC.BAT file.

Submit

76. You are working as a technician and you have been asked to help a user set up a remote workplace in the employee's home. You have installed a new cable modem and a new router, which of the following should be the order used to start up the newly installed devices?

Turn on the computer, then the cable modem, and then the router.

Turn on the cable modem, then the router, and then the computer.

Turn on the router, then the computer, and then the cable modem.

Turn on the cable modem, then the computer, and then the router.

77. A technician has to install a new multimedia device. From the following options, which should he consider? (Select 2 answers)

The manufacturer of the device.

The physical dimensions of the device.

Whether the operating system supports the device.

The length of the warranty.

Submit

78. How many SSIDs can a single band wireless router have associated with it?

One

Two

Four

Five

79. What utility can you use to migrate favorites, cached website credentials and desktop preferences to a new computer?

Use the USMT to export the data from the old system, and import it to the new system.

From Windows Explorer, copy the users profile from the old system to the new system.

Use regedit to export hive keys to the new system.

This cannot be done.

80. A user asks you how far from the computer she can have a Bluetooth connected device. What would your answer be?

50 feet (15 meters)

30 feet (9 meters)

10 feet (3 meters)

20 feet (6 meters)

81. While inspecting a motherboard, you notice a discoloured area. What is usually a cause of this?

Power surge

Underclocking

Spilled liquid

Improper manufacture

82. Which of the following is a task that you have to perform when installing SCSI devices?

Set the jumpers for master/slave.

Perform a low-level format the SCSI drive

Assign each SCSI device a unique ID number.

Set the drive type in the CMOS setup.

83. Which memory type must be installed in pairs?

RIMMs

SIMMs

DIMMs

SoDIMMs

84. Which of the following would you find in the laser printer? (Select 2 answers)

Laser scanner

Ink ribbon

Toner cartridge

Daisy wheel

Inked Ribbon

Submit

85. A peer to peer network can also be known as a ________.

LAN

Domain.

WAN.

Workgroup

86. A female DB-25 connector is commonly used for which of the following applications?

A parallel cable.

A SCSI connector.

A parallel port.

An EGA/CGA video port.

A VGA/SVGA video adapter.

87. A technician upgrades the video driver on a Windows XP computer, but now the computer will not boot up properly. What should the technician do first to resolve the problem?

Revert to the Last Known Good Configuration.

Run the Recovery Console.

Start the computer in Safe Mode and Roll Back the driver.

Re-install the operating system.

88. Which of the following files starts the process of loading the operating system on the computer, and therefore needs to exist to boot Windows?

NTLDR

BOOT.INI

NTBOOTDD.SYS

NTDETECT.COM

89. You are working as a trainer and a learner tells you that he has heard that microwave ovens can sometimes interfere with WLANs. He asks what radio frequency 802.11a operates at, how would you answer him?

10 MHz

5 GHz

2.4 GHz

900 MHz

90. Which part of the laser printer gives the voltage for the charge and the transfer corona assemblies?

Controller circuitry

High-voltage power supply (HVPS)

DC power supply (DCPS)

Transfer corona

91. You are working as a technician and a user informs you that he has heard of a new printer with outstanding performance, for a very low price. The user wants to order the printer, but before you consider purchasing you want to ensure that it is supported by Windows. Which of the following methods can you use to determine whether the printer is supported? (Select 2 answers)

Use Windows Update to see whether a new driver is available.

Search the Internet for reviews of the printer in trade magazines.

Check the HCL supplied by Microsoft for the particular Windows version.

Check the printer's documentation to see whether the manufacturer supports a particular Windows version.

Submit

92. With impact printers, which of the following is true?

They use a print-head

They use toner powder

They use an ink ribbon

They use an ink cartridge

93. You are working as a Technician, and you are sent to investigate a Windows computer that displays a 'NTLDR is missing' error message. The message is displayed in a black screen right after the BIOS screen. Which of the following would be the best method to repair the problem?

Press F8 during boot and enter Safe Mode with networking and reinstall storage drivers.

Boot using the Last Known Good Configuration.

Boot using the Recovery Console.

Perform a system restore from within Safe Mode.

94. One of the computers in a classroom worked fine yesterday, now you have a problem that there is one short beep and nothing appears on the screen. What would you check first?

The networking cable.

The Power Supply.

The monitor and its connections.

The RAM.

95. Which of the following troubleshooting steps usually takes place after you have talked to the user experiencing the problem?

Gathering information on the issue.

Talking to the user experiencing the problem.

Isolating possible causes of the issue.

Eliminating possibilities.

Document your findings and solutions.

96. Which of the following command line tools tool can be used to test connectivity and view statistics?

PING

IPCONFIG

PATHPING

NSLOOKUP

97. Which access method is used on an Ethernet network?

Token passing

Full duplex

CSMA / CA (Carrier Sense Multiple Access / Collision Avoidance)

CSMA / CD (Carrier Sense Multiple Access / Collision Detection)

98. Which of the following tools can be used to troubleshoot a Windows system that fails to load successfully? (Select 2 answers)

The System Restore utility.

The File Restore utility.

The Automated System Recovery utility.

The Sysedit.

The Recovery Console.

Submit

99. Which of the following is information found in the Device Manager on a Windows XP system? (Select 3 answers)

Amount of RAM

Devices by type

Hidden devices

I/O address ranges

Mapped network drives

Windows Updates

Submit

100. Which of the following connectors are used for serial ports? (Select 2 answers)

A female DB-9

A male DB-25

A female DB-15

A male DB-9

A female DB-25

Submit

A Plus 701 Mock 3

1. What is the best thing to do if your power supply is not functioning?

2.

What first name or nickname would you like us to use?

2. Which Windows Vista/7 utility can identify spyware and unwanted software?

3. What is the purpose of the CHKDSK command?

4. You need to troubleshoot a problem related to DirectX. What would be the BEST tool to use?

5. A customer has two base units. She uses one as a server and another to run her SQL development platform. She only has one keyboard, mouse and LCD monitor. You need to recommend a solution to allow her to administer both computers. What would you suggest?

6. Using Windows Vista a user notices a clock, sticky notes, and several other gadgets on their display. Which following feature of Vista support gadgets?

7. Which of the following ports support a single-connection that will carry video and audio?

8. You are a technician and a user complains that the time and date on her desktop computer is constantly wrong, even though she resets it. Which of the following should repair the problem?

9. You promised a customer that you would be out to service his problem before the end of the day but have been tied up at another site. As it now becomes apparent that you will not be able to make it to his location, what should you do?

10. What is the built-in software of a printer motherboard called?

11. Which of the following operating systems will NOT allow you to join a domain?

12. You are working as a Technician. You have been asked to collate a list of all the MAC address on several new computers that have recently been delivered. Which of the following Windows XP commands could you use to obtain the MAC address?

13. When setting up security for a wireless home network, a technician should advise the customer to:

14. Which type of printers use ink cartridges?

15. You are working as a Technician and you need to reload your operating system from a CD. What should you do?

16. Which of the following features restricts access to a wireless access point to devices that have been pre-registered using a manufacturer's physical address?

17. A customer wants to know if Windows 7 is better than Vista. What is the BEST response to this question?

18. Of the following ports, which one is used by Remote Desktop (RDP) by default?

19. Which of the following memory module form factors are commonly used for laptops?

20. Which is the correct way to remove a USB flash drive from a XP/Windows 2000 PC to prevent the risk of data loss or data corruption?

21. When installing a new CPU, what is applied directly to the CPU?

22. Which protocol is used to transmit email?

23. Which of the following questions would you ask a user when troubleshooting their computer? (Select 3 answers)

24. When performing a network installation of Windows XP, which of the following must be available on the client computer?

25. You work as a network technician, and a user calls to complain that her PC keeps rebooting. What could be a cause of this problem?

26. Which of the following IP address ranges are reserved for private networks?

27. Which of the following provides name resolution on the Internet?

29. You are a technician, and you have been given the task of performing a hardware upgrade on a PC. What will you do before performing the procedure?

30. Which of the following represents a preventative maintenance measure that ensures a secure and up-to-date operating system?

31. After connecting a new printer to a Windows XP Home computer via a USB cable, a user complains that the computer recognized the new device, but the printer still will not function. What is the most probable cause of the problem?

32. Which of the following gives the proper sequence for installing master and slave IDE drives?

33. What is the name given to a PATA drive power connector?

34. Which of the following utilities can you use to temporarily disable certain startup software and services?

35. The Network Administrator has instructed you to block users from initiating Telnet connections on to remote hosts. What port must you block on the company's firewall?

36. Which of the following operating systems support Windows Media Center functionality?

37. Which of the following tends to be the most expensive broadband connection technology?

38. A new classroom computer has been set up and after booting, the USB ports do not seem to be working with any of the USB devices. From the following options, what should you do first?

39. Which of the following questions would you ask a customer when he reports a blank monitor? (Select 2 answers)

40. Which of the following options could cause your two new IDE devices that are installed on the second IDE controller, not to function? (Select 2 answers)

41. Which printing technology is most commonly associated with till receipts?

42. You are running Windows XP on your computer. Which of the following functions will be performed when you use the short cut Windows key + L?

43. Which of the following determines the master or slave in a system that supports two IDE devices?

44. Which of the following is a shortcut to access the Start menu on a computer that runs Windows 2000, XP Vista and 7?

45. Which of the following utilities can change the startup programs?

46. Which of the following Windows utilities allows you to fix corrupt files or errors on a hard disk?

47. Certificate based network security will involve the use of:

48. Which of the following is a feature of NTFS which allows users to encrypt files and folders?

49. Which of the following is used to automate the IP configuration of network hosts?

50. Which of the following operating systems offer Automated System Recovery (ASR)?

51. BitLocker Drive encryption technology can store its cryptographic key in a special chip on the motherboard. What is this chip called?

52. Which port does POP3 use by default?

53. What is the correct order of the steps in the EP (Laser) print process?

54. When you print a document on your Inkjet printer there is a horizontal line missing through the middle of each letter. What should be checked first?

55. You need to determine the meaning of the error code when your printer is displaying a numeric error code. What should you do?

56. You are working as a technician and a developer asks if you can order a printer that can handle multi-part forms. What kind of printer would you order for the developer?

57. SpeedStep technology dynamically lowers the speed of the CPU in order to...

58. Which of the following describes a transmission technology on which data can be transmitted in both directions on a signal carrier, but NOT at the same time?

59. You are a network technician, and you are sent to a remote office to install a small network for 5 employees. Which of the following network models would be ideal for the small office?

60. Which of the following is the latest type of printer interface?

61. You are working as a technician and you have been asked to install a local USB printer. Which of the following procedures would be most appropriate?

62. Under which of the following circumstances is lower resolution printing acceptable? (Select 2 answers)

63. If a printer is not printing colours correctly, which of the following steps can be taken to attempt to solve the problem?

64. The output of a computer power supply is rated in?

65. A second hard disk drive which was recently installed into a computer is not being recognised by the system. All the cables and jumper settings are in order. What can the technician do to locate the cause of this problem?

66. You are working as a network technician. You are asked to troubleshoot a computer that continuously restarts without ever getting to the Windows Desktop. Which of the following is most likely to be the cause of the restarts?

67. You are working as a technician and a user is sending quite large printouts to the printer and is concerned about the data transfer rate between the computer and the printer. Which of the following provides the fastest interface for printing from his workstation?

68. What is the maximum amount of RAM that a Windows XP Professional x86 computer supports?

69. You are working as a technician, and you have just finished updating the system on a workstation. After applying the updates the workstation seems to have become very unstable. To return the system to its original state, what would you do?

70. What should you check first when a new IDE hard drive is not recognised?

71. Where are fonts stored on a Windows 7 PC?

73. What is the maximum RAM of a Windows 7 Ultimate 64-bit Operating System?

74. A learner complains that his XP workstation will not boot after using a registry utility. You need to resolve this problem, what should you do first?

75. Which of the following circumstances would cause a Windows XP computer not to boot up? (Select 2 answers)

76. You are working as a technician and you have been asked to help a user set up a remote workplace in the employee's home. You have installed a new cable modem and a new router, which of the following should be the order used to start up the newly installed devices?

77. A technician has to install a new multimedia device. From the following options, which should he consider? (Select 2 answers)

78. How many SSIDs can a single band wireless router have associated with it?

79. What utility can you use to migrate favorites, cached website credentials and desktop preferences to a new computer?