A Plus 701 Mock 1

1. Which of the following will you use to invoke the IPCONFIG command?

CMD

MMC

MAC

DLL

2. Which of the following security technologies gives the BEST protection for a wireless network?

WEP

WPA2

Disable MAC Filtering

Enable SSID Broadcast

3. What is the purpose of the CHKDSK command?

Allows you to examine the hard drives of the computer for errors

Allows you to delete any directory or sub-directory

Allows you to duplicate floppy disks

Allows you to delete a file from the folder

4. What type of connectors connects digital audio/video sources to Blu-ray players, PCs, video games consoles, and AV receivers and is a compact audio/video for transmitting uncompressed digital data?

DVI

HDMI

VGA

SVGA

5. A customer has two base units. She uses one as a server and another to run her SQL development platform. She only has one keyboard, mouse and LCD monitor. You need to recommend a solution to allow her to administer both computers. What do you suggest?

Buy another mouse, keyboard and monitor.

Buy a KVM (Keyboard, Video Mouse) switch

Tell her that she needs to unplug/plug her hardware when she wants to switch PCs

Buy a SLI graphics card

6. You plug in a new USB barcode reader into your PC and the computer recognises it, but the reader does not function properly. What will MOST likely fix the problem?

Reinstall the Operating System

Use another USB cable

Update the software drivers

Unplug other USB peripherals

7. Which event is an indication that you need to replace the CMOS battery?

Parity errors occur at startup

Hard disk fails

Power supply fails

Computer’s internal clock loses time at startup

8. You have just started a new job that requires an eye scan to access the network workstations. This is an example of which security technology?

Biometrics

Surveillance

Smart card

CHAP authenticator

9. You need to deploy Windows 7 on a client computer using Windows Deployment Services (WDS). What do you need on the client computer to support this network deployment?

A USB mouse

RAID 1

PXE compatible BIOS and network adapter

A LCD screen

10. You need to troubleshoot a problem related to DirectX. What would be the BEST tool to use?

MSCONFIG

MSINFO32

REGEDIT

DXDIAG

11. After the installation of Windows Vista, what tool should you use to make sure that a connected device is recognized by the system and the driver is working properly?

Device Manager

Hardware Register

Dr. Watson

Driver Administrator

12. James approaches you with a problem. During a break, James forgot to lock his XP computer and one of his colleague's sent a naughty email to his manager. He wants to know if there is an automated way to lock his computer when it is not being used for some time. What do you tell him?

Unplug the network cable

Enable the Windows Aero theme

Enable the "Out of Office" assistant in Outlook

Enable the Screensaver and select the "On resume, password protect" checkbox

13. Which of the following are the default libraries in Windows 7?

Data, Media, Programs, and Videos

Documents, Music, Pictures, and Videos

Documents, Media. Pictures, Programs, and Videos

Files, Media, Programs, and SkyDrive

14. Which THREE of the following are graphics interfaces? (Select 3 answers)

DVI

S/PDIF

VGA

HDMI

RJ-45

Submit

15. Cara is currently replacing a DVD drive inside a PC. While trying to screw the DVD drive in, a screw falls inside the computer case. Which tool should Cara use to retrieve the screw?

Multimeter

Plastic Tweezers

Loopback Plug

Antistatic Wrist strap

16. You are working as a Technician and you need to reinstall your operating system from a DVD. What should you do?

You should modify the boot order in the BIOS.

You need to modify the boot order in the current operating system.

You need to modify the boot order using the command prompt.

You need to modify the boot order in EPROM.

17. You are trying to install an old expansion card into a brand new laptop. However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?

The old card is a PCMCIA card and the laptop supports PCI Express cards

The expansion slot needs to be enabled in the BIOS first

You need to install the software drivers for the card

You need to update the BIOS firmware

18. A computer has a female DB15 socket with three rows of five sockets. This connection is used for ______.

A joystick/MIDI port

A network adapter port

A printer port

A VGA/SVGA video adapter

19. When installing a new CPU, what is applied directly to the CPU?

Cooling liquid.

Thermal compound.

A heat sink.

Superglue.

20. The support manager has assigned you a call to upgrade a customer's Windows Vista Business PC to Windows 7 Professional. Which of the following tools should you use to ensure that the system is capable of running Windows 7?

Windows 7 Upgrade Advisor

Microsoft Baseline Security Advisor (MBSA)

Windows Easy Transfer

Microsoft Desktop Optmization Pack (MDOP)

21. When should you use the Hardware Compatibility List (HCL)?

Prior to installing a Service pack.

Prior to upgrading a computer's hardware.

Each time you install a new application.

Before cleaning a computer monitor.

22. You are installing a shared printer from the Windows Print Server on your Windows client. You receive an error which states that the 64 bit driver is not available. You need to install the printer as soon as possible. What should you do?

Download the 32 bit driver from the manufacturer's website.

Turn the printer on and off again.

Download the 64 bit driver from the manufacturer's website.

Get the drivers from your Windows product disc

23. Which of the following connectors is frequently used with dial-up modems?

RJ-11

RJ-45

MT-RJ

RS-232

24. You have just installed a new printer driver on a customer's PC. You now need to test whether the user can print. Which of the following is the correct location to find the "Print Test Page" button?

In Control Panel under Programs and Features

In Device Manager under Ports

In Computer Management under Administrative Tools

The General tab of the properties page of the printer

25. Which of the following options is the BEST way to fix a CRT monitor that has suffered from magnetic interference?

Degauss the monitor

Use another power cable

Plug it into a different wall socket

This problem cannot be fixed and the monitor needs to be replaced

26. In Windows XP, in which registry hive is the control set data stored?

HKEY_LOCAL_MACHINE\SAM

HKEY_LOCAL_MACHINE\SECURITY

HKEY_LOCAL_MACHINE\SYSTEM

HKEY_LOCAL_MACHINE\SOFTWARE

27. Several users in the network have had their passwords stolen. Culprits tricked the users into divulging the passwords. This is an example of which type of attack?

Social engineering

IDS system

Perimeter security

Biometrics

28. Which of the following commands would you enter at the command prompt in Windows XP Professional Service Pack 3 when you want to defragment the C drive?

DEFRAG C:

FDISK

SCANDISK

CHKDSK C: /F

29. Which command displays the current version of OS that you're running?

WINVER

APPWIZ.cpl

CHKDSK

MSCONFIG

30. Which of the following connectors is used for musical equipment?

VGA

DVI

HDMI

MIDI

31. What is the purpose of the CONVERT command-line utility?

Format a partition with a file system

Change a FAT partition into a NTFS partition

Divide a hard drive into partitions

Extend a partition to include un-partitioned space on the hard drive

32. Which network medium is the least susceptible to EMI or signal capture?

Coaxial

Fibre-optic

Shielded twisted-pair

Unshielded twisted-pair

33. You are considering adding more RAM to a computer that has spare memory slots. What would be the effect of mixing RAM with different speeds?

The overall speed of the RAM will default to the speed of the slowest set.

The overall speed of the RAM will default to the speed of the fastest set.

No effect - all RAM runs at the same speed anyway.

The overall speed of the RAM will double for each additional memory stick.

34. You have purchased new a Desktop PC which you are going to use for learning virtualization technologies. You install 16GB of RAM in order to provide RAM for several virtual machines. Which of the following Desktop Operating Systems would be suitable for your new PC?

Windows 2000 Professional

Windows Vista Home Premium 32-Bit

Windows 7 Starter 32-Bit

Windows 7 Ultimate 64-bit

35. Which of the following devices goes into an AGP slot on a motherboard?

CPU

Memory

Sound card

Video card

36. What utility would you use to disable a program that automatically starts up when you log in to Windows?

MSINFO32

DXDIAG

MSCONFIG

REGEDIT

37. You have a computer running Windows 7 (64-bit). Where are programs usually stored when you install a 32-bit program?

C:\Programs\

C:\Program Files\

C:\Program Files (x86)\

C:\Windows\System32\

38. A user complains that the screen on his laptop remains blank when he turns on his Windows XP laptop. You see that the power light comes on and that the laptop does boot up. What should you do to enable the display?

Press the Fn and Screen keys until the display appears

Attach an external monitor to the laptop

Make sure that the screen’s video cable is plugged into the laptop

Check that the monitor is powered on

39. What port does Remote Assistance and Remote Desktop use?

TCP 80

TCP 5000

TCP 3389

TCP 5001

40. Which printing technology is most commonly associated with till receipts?

Laser

Ink Jet

Dot Matrix

Thermal

41. What power saving mode consumes the LEAST amount of power?

Sleep

Suspend

Hibernate

Standby

42. You have a network with 150 computers connected with a hub. What would you suggest as an upgrade that would improve network performance?

Wireless network adapters

Switches

Routers

Bridges

43. What command can you use to get an updated IP address from a DHCP server?

PING –t

IPCONFIG /ALL

IPCONFIG /RENEW

IFCONFIG

44. What is a network made of secured, point-to-point connections across a private network or a public network such as the Internet?

SOHO

Star

VPN

Telnet

45. Which of the following provides data redundancy by writing the same data to two disks simultaneously?

RAID 0

RAID 1

RAID 5

RAID 50

46. Users are having trouble accessing resources by computer or host name. Which device is causing the problem?

DHCP Server

DNS Server

IIS Server

Firewall

47. You are working as a trainer and a learner tells you that he has heard that microwave ovens can sometimes interfere with WLANs. He asks what radio frequency 802.11g operates at, how would you answer him?

10 MHz

5 GHz

2.4 GHz

900 MHz

48. What port does HTTPS use?

25

80

443

110

49. You run the following command on your desktop PC: PING server -t. This results in your system continuously pinging the classroom server. What keyboard shortcut will stop this endless loop?

WIN + L

WIN + E

CTRL + L

CTRL + C

50. Which of the following IP address ranges are reserved for private networks?

192.0.x.x

240.0.x.x

127.0.x.x

192.168.x.x

51. Which of the following RAID levels uses striping across three or more disks with parity?

RAID 0

RAID 1

RAID 3

RAID 5

52. Which of the following can you use to start the print spooler from the command prompt?

Start /spooler

Run /spooler

Net start spooler

Spooler.com

53. BitLocker Drive encryption technology can store its cryptographic key in a special chip on the motherboard. What is this chip called?

BIOS

TPM

CMOS

CPU

54. UAC is a security feature used in the __________ operating system?

Windows 2000 Professional

Windows XP Home

Windows XP Professional

Windows Vista Home Premium

55. In Device Manager, a yellow exclamation means __________.

Device manually configured

Device is removed

Device has not been digitally signed

No device driver found

56. You have set-up a Windows XP workgroup in your classroom lab environment. You decide to experiment with sharing folders. What is the maximum number of concurrent inbound connections that each Windows XP machine can handle?

1 connection

10 connections

100 connections

Unlimited

57. A laser printer should be connected to any of the following devices EXCEPT a / an:

Power strip

Surge Protector

UPS

Power conditioner

58. Plenum cable has which of the following characteristics?

It gives off little or no toxic fumes when burned

It has a lower cost than non-plenum cables

It is a military version of the cable, which contains more shielding

It has a glass inner-core

59. Which of the following BEST describes the reason why VoIP should NOT be used with satellite Internet?

High latency

Expensive

Bandwidth limitations

Installation difficulties

60. Which of the following is the correct connector for an internal floppy disk drive?

40 pin ribbon

Scart cable

USB cable

34-pin ribbon

61. Which of the following options could cause your two new IDE devices that are installed on the second IDE controller, not to function? (Select 2 answers)

Both devices have the jumpers configured as master.

The ribbon cable does not have a twist in it.

Both devices have the jumpers configured as slave.

The red striped cable is connected to pin # 1.

You have used a SATA cable

Submit

62. The Network Administrator has instructed you to block users from initiating Telnet connections on their PCs to remote hosts. What port must you block on the company's firewall?

23

25

80

110

63. Which of the following operating systems support Windows Media Center functionality?

Windows XP Professional 64 Bit

Windows Vista Starter

Windows 7 Home Basic

Window 7 Home Premium

64. In which of the following is a CR2032 battery MOST often found?

Tablet

Desktop

Notebook

Bluetooth Mouse

65. What is the maximum resolution of Widescreen Ultra eXtended Graphics Array (WUXGA)?

1366x768

1790x1050

1920x1200

2560x1600

66. A user complains that his XP workstation will not boot after using a registry utility. You need to resolve this problem, what should you do first?

Boot the computer using the FIXBOOT command from the Recovery Console.

Boot the computer in Safe Mode to reinstall device drivers.

Boot the computer using the Last Known Good Configuration.

Reinstall Microsoft Windows XP Professional.

67. Which of the following represents a preventative maintenance measure that ensures a secure and up-to-date operating system?

Password management.

OS security protocol.

File encryption.

Patch Management.

68. What is the main difference between a Celeron and Pentium chip?

A Celeron chip has the HyperThreading feature built-in

A Celeron chip has less cache than a similar speed Pentium chip

A Celeron chip has support for virtualisation (Intel-VT)

A Celeron chip is more expensive than a similar speed Pentium chip

69. Which of the following wireless technology standards has the GREATEST indoor range?

802.11a

802.11b

802.11g

802.11n

70. Which component is always located on the CPU and accelerates the processing of instructions?

L1 cache

L2 cache

Heat Sink

Address bus

71. Which of the following interfaces offers the highest data rate?

USB 1.1

USB 2.0

IEEE 1284

IEEE 1394b

72. Which of the following is NOT a feature of the NTFS file system?

NTFS allows file or folder level compression.

NTFS has many security features such as file permissions.

NTFS allows quota management to limit a user’s disk space.

NTFS supports a maximum partition size of 4 GB.

73. Which port does POP3 use by default?

Port 21

Port 23

Port 25

Port 110

74. A customer named Craig has protected the CMOS information utility on his PC with a Supervisor password. He calls you and reports that he has forgotten his password. How should you resolve his problem without incurring unnecessary expense?

Flash the BIOS

Replace the CMOS chip

Replace the motherboard

Briefly change the jumper settings on the motherboard

75. Which of the following connectors are used by SATA?

7-pin

34-pin

40-pin

63-pin

76. Which of the following IEEE wireless protocols uses MIMO antennas?

802.11a

802.11b

802.11g

802.11n

77. What is the minimum amount of hard drive spaced needed to install Windows 7 Enterprise Edition – 32Bit?

2 GB

10 GB

16 GB

20 GB

78. Your colleague is explaining POTS to you. He asks you if you know which connector is used by POTS. What do you tell him?

RJ-11

RJ-45

ST

SC

79. What is the minimum amount of RAM needed to install Vista Home Basic?

64 MB

128 MB

512 MB

1024 MB

80. What is the greatest distance that can separate a USB 2.0 device from a computer?

1.5m

3m

5m

10m

81. Which component of a laser printer might burn the skin if it is touched without letting the printer cool?

Corona wire

Imaging drum

Photoreceptor

Fuser assembly

82. Which connectors does 1000BASE-TX use?

MT-RJ

RJ-45

RJ-11

ST

83. During troubleshooting, a technician establishes a theory of probable cause. Which of the following is the NEXT step in the CompTIA A+ troubleshooting model?

Identify the problem

Establish a plan of action to resolve the problem and implement the solutions

Test the theory to determine cause

Verify full system functionality and if applicable implement preventative measures

84. Which of the following are encryption technologies? (Select TWO).

AES

ATA

DES

DOS

FAT

Submit

85. If a DDR module is rated at PC3200 and has a clock speed of 400 MHz, what is the memory bus speed?

100 MHz

200 MHz

400 MHz

800 MHz

86. You need to enable Wake-on-LAN for a PC, where can you do this?

Control Panel

MSCONFIG

BIOS

MSINFO32

87. Which IP address is used by Class B private networks?

10.0.1.5

172.16.0.1

192.168.1.19

127.0.0.1

88. Which of the following is a Class A IP address? (Choose all that apply)

14.74.67.34

101.34.89.202

175.243.3.1

202.23.53.2

192.168.28.2

Submit

89. Karl is running Windows Vista Ultimate 64-Bit at home. He has heard that it can support a ridiculous amount of RAM. He asks you what is the maximum amount of RAM his OS can support. What do you tell him?

64 GB

128 GB

192 GB

256 GB

90. You have a USB fingerprint reader on your Windows 7 Ultimate laptop. Where should you go to configure the fingerprint reader?

Start > Control Panel > Biometric Devices

Start > Programs > System Settings > Biometric Devices

Start > Settings > Device Manager > Biometric Devices

Start > Computer > Devices > Biometric Devices

91. How would you troubleshoot a system that becomes unstable after running a system update?

Use Safe Mode to boot the system and then re-install the system using the NTBACKUP.

Work from a known, working restore point to restore the system.

Use the Last Known Good Configuration and boot the system.

Check which changes are recorded in the System Information application.

92. Which of the following editions of Windows have the Aero feature? (Select THREE)

Windows Vista Business

Windows XP Professional

Windows 7 Starter

Windows Vista Home Premium

Windows 7 Professional

Submit

93. A number of connectors have been designed for use with fibre optic cable. Which of the following connectors are used on the end of a fibre cable? (Select THREE)

RJ-11

ST

RJ-45

SC

MT-RJ

Submit

94. Which components are normally found on dot-matrix printers? (Select TWO)

Toner

Ribbon

Tractor feed

Print nozzles

Focusing lens

Submit

95. Natalie is a laptop user and has a docking station at work. She now wants to take her laptop home in order to work on an important report. Which of the following features do you need to configure to allow Natalie to use her laptop at home?

Accessibility Options

Power Management

Remote Desktop

Hardware Profiles

96. You want to set up a wireless network with data throughput of 54 Mbps. Which two wireless specifications will provide data throughput of 54 Mbps? (Choose TWO).

Bluetooth

802.11a

802.11b

802.11g

IrDA

Submit

97. In which of the following steps of the CompTIA A+ troubleshooting model is it important to perform backups before making changes?

Verify full system functionality and if applicable implement preventive measures

Document findings, actions, and outcomes

Identify the problem

Establish a plan of action to resolve the problem and implement the solution

98. Which of the following components are typically included in a laser printer's maintenance kit? (Select THREE).

Fuser

Duplexer

Transfer roller

Toner

Paper pickup rollers

Submit

99. You want to install the Recovery Console so that it appears as an option on the boot menu. You insert the Windows XP disc into your CD Drive (X:\). What Run command should you use?

X:\i386\tools /cmdcons

X:\i386\tools\console

X:\i386\utilities\console

X:\i386\winnt32 /cmdcons

100. You are running Windows XP. You need to check the startup configuration for several services. From which tools can you access the Services console? (Choose all that apply)

System Properties

Computer Management

Device Manager

Administrative Tools

Regional and Language Options

Submit