اختبار شهادة الاحتراف الدولي في الإدارة والقيادة

القيادة الناجحة تساعد في كسب عقول الأفراد وجني التزامهم الشخصي تجاه تحقيق أهداف المؤسسة. هذا يعني أن القائد الناجح يتمكن من إلهام وتحفيز الأفراد للعمل بجد والتفاني في تحقيق أهداف المؤسسة. يتم ذلك عن طريق بناء علاقات ثقة مع الفريق، وتوفير الدعم والتوجيه اللازمين، وتحفيز الإبداع والابتكار، وتوفير بيئة عمل إيجابية ومحفزة. بالاستفادة من قدرات ومهارات الأفراد وتوجيهها نحو تحقيق الأهداف، يمكن للقائد الناجح أن يحقق نجاحًا مستدامًا للمؤسسة.

During delegation, the manager is giving the employee an opportunity to prove their competence while encouraging them to develop and excel with guidance when necessary.

When an employee faces a task that is beyond their capabilities, it is important to guide them towards training and development. This will help the employee acquire the necessary skills and knowledge to successfully complete the task.

The given statement is correct. It states that strategic objectives are divided into a set of operational objectives and the details of each objective are formulated accordingly. This implies that strategic objectives are broken down into smaller, more specific goals that can be easily executed and measured. By doing so, organizations can ensure that their overall strategic goals are effectively translated into actionable steps and tasks.

Planning supports the success of the manager because it enables him to achieve the best return on available resources.

The statement in Arabic states that resources are divided into human, material, and time resources, and in order to organize them, it is necessary to formulate the goal and final outputs, along with analyzing the required inputs from the available resources. The word "صح" in Arabic means "correct," indicating that the statement is true.

The given statement is correct. It states that employees are evaluated based on the alignment of their work schedule with the actual outcomes and necessary actions are taken based on the results of this evaluation.

The explanation for the given correct answer is that management is considered both an art and a science. It is an art because it involves dealing with people (human resources) and requires skills such as leadership, communication, and problem-solving. At the same time, it is a science because it involves the utilization and development of resources (material and temporal) in an efficient and effective manner, using principles and techniques based on research and analysis.

The explanation for the correct answer is that a strategic objective is formulated by specifying how it will be executed, measured, its feasibility, and the timeframe for its implementation. This ensures that the objective is clear, achievable, and aligned with the overall strategy of the organization.

The manager holds an immediate meeting with the specialized employee in case of an important performance-related issue that cannot wait for a scheduled discussion and to adjust the work path.

The given statement states that receiving support from one's supervisor is important for an employee's success and promotion in the organization. This suggests that having the support of a supervisor can contribute to an employee's growth and advancement within the company.

The statement is incorrect because even after delegating tasks to an assistant, it is important for the manager to monitor the progress of the work. This helps ensure that tasks are being completed correctly and on time, and allows the manager to provide guidance or make any necessary adjustments if needed. Therefore, it is necessary for the manager to continue monitoring the work even after delegating tasks to an assistant.

In the planning function, the manager is responsible for developing long-term and short-term strategies to achieve the organization's goals.

The given statement is correct. "صياغة الرؤية هي كتابة فقرة يوضح فيها إتجاه المؤسسة نحو هدف معين وتحقيقه على أرض الواقع" translates to "Vision formulation is writing a paragraph that illustrates the organization's direction towards a specific goal and achieving it in reality." This explanation accurately describes the concept of vision formulation and its purpose within an organization.

The statement is incorrect. The correct answer is "False". The administrative direction function is not solely based on planning. It also involves organizing, leading, and controlling activities within an organization. Planning is just one aspect of the overall administrative direction function.

The statement suggests that a successful manager is someone who performs all tasks without delegating them to assistants. However, this is not necessarily true. A successful manager knows how to delegate tasks effectively, recognizing the strengths and abilities of their team members and assigning tasks accordingly. Delegation is an essential skill for a manager as it allows them to focus on strategic planning, decision-making, and overseeing the overall operations of the organization. Therefore, the given statement is incorrect.

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The statement suggests that leadership aims to find and develop common ground between employees' personal desires and the strategic goals of the organization. This means that effective leadership involves aligning individual motivations and aspirations with the overall objectives of the company, creating a harmonious and productive work environment.

The explanation for the correct answer is that leadership involves creating a motivating human vision for employees while taking care of their human needs. In this context, the manager is responsible for inspiring and motivating employees by providing a vision that aligns with their values and goals. Additionally, the manager should also consider and address the employees' human needs, such as recognition, support, and a positive work environment. This approach to leadership helps in fostering employee engagement, satisfaction, and overall organizational success.

The explanation for the given correct answer is that the statement is true. The visionary leadership is the starting point for any leader to motivate their employees by giving them appropriate ranks, promotions, bonuses, privileges, and rewards based on the amount of effort they put in. This aligns with the idea that a leader should have a clear vision and goals for the organization and should reward and recognize employees who contribute towards achieving those goals.

It is not the responsibility of the manager to perform administrative tasks. The manager's role is to oversee and coordinate the work of their team, set goals, make decisions, and provide guidance and support. Administrative tasks, such as paperwork, scheduling, and organizing, are typically handled by administrative staff or support personnel. Therefore, the statement "It is not the responsibility of the manager to perform administrative tasks" is correct.

The statement is correct. In an organization, the management is divided into three levels: top-level management, middle management, and supervisory management. Top-level management consists of executives who are responsible for making strategic decisions and setting the overall direction of the organization. Middle management is responsible for implementing the strategies set by top-level management and ensuring that the organization's goals are achieved. Supervisory management, also known as frontline management, oversees the day-to-day operations and directly supervises the employees.

The correct answer is "False". This means that when monitoring performance, it is necessary to pay attention to details and even monitor new patterns if they emerge.

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It is important for a manager to establish a structured and semi-permanent system for conducting timely and periodic evaluations. This system will help ensure that employees are regularly assessed and provided with feedback on their performance. By implementing such a system, the manager can effectively monitor employee progress, identify areas for improvement, and make informed decisions regarding promotions, training, or disciplinary actions.

It is not necessary for the manager to discuss the employee's skill ability to perform the task.

The statement is incorrect. The manager can delegate any employee regardless of their level of experience and high competence.

التخطيط على المدى الطويل يعني التخطيط للأهداف التي يجب تحقيقها على مدى ثلاث سنوات أو أكثر.

التفويض هو عملية إعطاء السلطة والصلاحيات لشخص آخر لتنفيذ مهمة أو قرار بدلاً من المدير الإداري. وفي هذه الحالة، يتم منح المساعد الفرصة لتنفيذ مهمة المدير الإداري وتحمل المدير كافة المسؤولية عن النتائج والعواقب.

Sometimes, the reasons for low productivity in an organization can be attributed to a comprehensive management change. This means that when there is a complete shift in the management structure and practices of the organization, it can negatively impact productivity. This could be due to a lack of clarity in roles and responsibilities, resistance to change from employees, or a disruption in established processes and systems. Overall, a sudden and drastic change in management can lead to a decrease in productivity.

The statement suggests that the function of guidance is based on the functions of planning and organizing. This implies that in order to guide others effectively, one must first have a clear plan and be organized in their approach. Planning involves setting goals and determining the best course of action to achieve them, while organizing involves arranging resources and tasks in a structured manner. By incorporating these two functions into the process of guidance, individuals can provide clear direction and support to others.

The statement is correct because it states that the manager performs the functions of planning, organizing, directing, controlling, and leading. These functions are essential for a manager to effectively manage and coordinate the activities of their team or organization. Planning involves setting goals and determining the best course of action to achieve them. Organizing involves arranging resources and tasks to achieve the goals. Directing involves guiding and supervising employees. Controlling involves monitoring progress and making necessary adjustments. Leading involves motivating and inspiring employees to achieve their best performance.

The explanation for the correct answer is that the initial guidance starts by meeting with the employee to explain the work plan, which can be presented in its entirety or only the parts relevant to the employee.

The statement is incorrect because monitoring and tracking the performance of executive activities is indeed one of the responsibilities of a manager. Managers are responsible for overseeing the progress and performance of their team members and ensuring that tasks are completed efficiently and effectively. They need to monitor the execution of activities to ensure that goals and objectives are being met, and make any necessary adjustments or interventions to improve performance.

The statement is incorrect because the manager performs the control function at the beginning of every month by recording what the employee should do.

The fifth function of management deals with individuals, vision, inspiration, and motivation. This function involves managing and leading people, setting a clear vision for the organization, inspiring and motivating employees to achieve goals, and ensuring that individuals are working towards the overall objectives of the organization.

The given statement suggests that at the end of each week, the manager writes a written note to the employee, stating what has been accomplished and requesting a report on it.

The given answer is correct because it states that a comprehensive performance evaluation should be conducted every three to six months with a lengthy meeting with the employee. This suggests that the evaluation process should be thorough and include a detailed discussion with the employee to assess their performance.

This statement is incorrect. The limited ability of employees in organization or responsibility is not the only cause of productivity problems. There can be other factors such as lack of resources, inefficient processes, poor communication, or external factors affecting productivity.

The short-term planning does not include all the steps and implementation details.

The given statement is incorrect. The role of top management is not only to provide direct guidance to employees and monitor their performance, but also to set strategic goals, make important decisions, allocate resources, and ensure the overall success of the organization.

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The relationship between an employee and their manager is governed by two rules. The first rule states that the manager is always right, and the second rule states that in case of doubt, the employee should refer back to the first rule. This implies that the manager has the ultimate authority and decision-making power in the relationship. Therefore, the correct answer is "صح" (true).

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The given statement is incorrect. It states that monitoring workflow is necessary to ensure success by evaluating the performance of employees on a daily and continuous basis. However, while monitoring workflow is important, it is not the only factor that guarantees success. Other factors such as effective communication, proper planning, and resource allocation also contribute to success. Additionally, evaluating employee performance on a daily basis may not be practical or necessary in all situations.

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