SBTV May 2014 Quiz
Questions and Answers
- 1.
When a product meets Home’s return policy standards, your store should accept a return item that was purchased at a different Home store.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that when a product meets Home's return policy standards, it should be accepted for return at any Home store, regardless of where it was originally purchased. This means that if a customer bought an item at one Home store but wants to return it at a different Home store, they should be allowed to do so as long as the product meets the return policy criteria.Rate this question:
-
- 2.
Even though an item is returned in restockable condition, it is recommended that you send it back to the warehouse.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. If an item is in restockable condition, it is recommended that you add it to your store’s inventory.Rate this question:
-
- 3.
Designing a one-item display creates a sense of urgency and typically will incur more sales than having a two- or three-item display.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Designing a one-item display creates a sense of urgency because it focuses the customer's attention on a single product, making it appear special and exclusive. This can lead to increased sales as customers feel compelled to make a purchase before the item is sold out. In contrast, a two- or three-item display may give customers more options and reduce the sense of urgency, leading to fewer sales. Therefore, the statement that a one-item display typically incurs more sales than a two- or three-item display is true.Rate this question:
-
- 4.
If you are placing 3 items of different sizes vertically on a feature end, you should place larger items at the top and smaller items at the bottom.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. If you are placing 3 items of different sizes vertically on a feature end you should place smaller items at the top and larger items at the bottom.Rate this question:
-
- 5.
Shelf talkers and aisle violators should not be used on a feature end.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. Shelf talkers and aisle violators can be used on a feature end. This extra signage is helpful because it informs and attracts your customers. Place signs mid height, allowing for clear visibility.Rate this question:
-
- 6.
Paint with a higher sheen will hide imperfections on your customer’s wall
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. Paint with a higher sheen will be easier to clean and a flatter paint will hide imperfections on your customer’s wall.Rate this question:
-
- 7.
Beauti-Tone’s Signature Series paint provides the least amount of coverage in the Beauti-Tone paint line.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. Beauti-Tone’s Signature Series paint provides the most amount of coverage in the Beauti-Tone paint line.Rate this question:
-
- 8.
When repainting a bathroom, which of the following factors should be addressed?
- A.
The condition of the walls
- B.
Moisture levels in the room
- C.
The sheen level of the existing paint
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
d. All of the above. When repainting a bathroom, you should address the condition of the walls, moisture level in the room, and the sheen level of the existing paint.Rate this question:
-
- 9.
If you are merchandising the checkout with consumable products, what item does not apply?
- A.
Shop Towel Rolls
- B.
Alarm Clocks
- C.
Alkaline Batteries
- D.
Garbage Bags
Correct Answer
B. Alarm ClocksExplanation
b. Alarm Clocks. If you are merchandising the checkout with consumable products you would include items such as shop towels rolls, alkaline batteries, and garbage bags, but not alarm clocks.Rate this question:
-
- 10.
You should plan to remerchandise your checkout monthly.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. You should plan to remerchandise your checkout bi-weekly because customers are more willing to buy from a fresh display than ones they’ve become familiar with.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 19, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 21, 2014Quiz Created by
HomeHardware
Back to top