Interpersonal Communication Final Exam

20 Questions | Total Attempts: 251

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Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    Do you think it is a good idea to "give in" or "give up" in a conflict? If you answered "yes," describe the circumstances that would warrant giving in. If you answered "no," explain why not.
  • 2. 
    In a few sentences, defend or refute the following statement: "Conflict is a destructive behavior."
  • 3. 
    Imagine a conflict which cannot be solved. What have you learned about interpersonal communication that might enable you to cope with unresolvable conflict.
  • 4. 
    Pick two people you know -- one with whom you want to strengthen your relationship, and one to whom you are not particularly attracted. Using the interpersonal attraction variables in the text, analyze the reasons why you want/don't want to form a relationship with each person.
  • 5. 
    Recount an interpersonal situation in which you failed to listen effectively. Describe the factors which caused you to listen poorly. What could you have done to change those factors?
  • 6. 
    All of the following are ineffective listening styles mentioned in the text except
    • A. 

      Ambushing

    • B. 

      Insulated listening

    • C. 

      Stage hogging

    • D. 

      Pseudolistening

    • E. 

      Signal listening

  • 7. 
    The process of using questioning and paraphrasing messages is a type of
    • A. 

      Linear communication

    • B. 

      Insensitive listening

    • C. 

      Selective perception

    • D. 

      Defensive behavior

    • E. 

      Feedback

  • 8. 
    All of the following are reasons why it is difficult to listen all the time except:
    • A. 

      We hear so many verbal messages.

    • B. 

      We are often wrapped up in personal concerns

    • C. 

      We comprehend words at a slower rate than people speak them.

    • D. 

      We have many physical distractions

    • E. 

      We think speaking has more advantages than listening.

  • 9. 
    Giving only the appearance of being attentive is termed
    • A. 

      Pseudolistening

    • B. 

      Selective listening

    • C. 

      Defensive listening

    • D. 

      Insensitive listening

    • E. 

      Fake listening

  • 10. 
    The advantage of paraphrasing to help is that
    • A. 

      You can clarify your partner's concerns

    • B. 

      You can suggest the solution that's best for your partner

    • C. 

      You can use the clear message format (behavior, interpret, etc.)

    • D. 

      You can share your own experiences and ideas

    • E. 

      You can focus on what you think is the most relevant

  • 11. 
    You meet a friend at the supermarket and ask how he is doing. He replies, "I'm OK -- just stressed with all these finals." Which of the following is the best helping paraphrasing response you can make?
    • A. 

      "Yeah, I know what you mean."

    • B. 

      "So, you're stressed, huh?"

    • C. 

      "You'll be fine; you always get good grades."

    • D. 

      "Bet you're wishing you hadn't taken 18 credits?"

    • E. 

      "So, you're managing most things just fine, but will be relieved when finals are over?"

  • 12. 
    Which of the following bodily changes occurs during careful listening?
    • A. 

      Heart rate quickens

    • B. 

      Respiration increases

    • C. 

      Body temperature rises

    • D. 

      All of the above

    • E. 

      None of the above

  • 13. 
     Constructive criticism is a kind of listening response that falls into the category termed
    • A. 

      Advising

    • B. 

      Judging

    • C. 

      Analyzing

    • D. 

      Supporting

    • E. 

      Questioning

  • 14. 
    All of the following are described in the text as helping responses except
    • A. 

      Analyzing

    • B. 

      Judging

    • C. 

      Repeating

    • D. 

      Supporting

    • E. 

      Paraphrasing

  • 15. 
    When choosing the best listening style, it is important to consider
    • A. 

      The situation

    • B. 

      The other person

    • C. 

      Yourself

    • D. 

      Both a and b above

    • E. 

      A, b, and c above

  • 16. 
    According to the text, we are usually attracted to people who
    • A. 

      Like us

    • B. 

      Are high self-disclosers

    • C. 

      Are perfect

    • D. 

      Approve of us even in ways we know are inaccurate

  • 17. 
    "Why don't you go ahead and visit your friends without me this weekend. I'll stick around and catch up on my studies." This statement typifies which relational stage?
    • A. 

      Integrating

    • B. 

      Differentiating

    • C. 

      Bonding

    • D. 

      Terminating

    • E. 

      Intensifying

  • 18. 
    When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a
    • A. 

      Collectivistic tension

    • B. 

      Differentiating end state

    • C. 

      Counterfeit goal state

    • D. 

      Dialectical tension

    • E. 

      Proximity problem

  • 19. 
    Conflicting desires for both intimacy and the lack of it in an interpersonal relationship lead to the
    • A. 

      Connection-autonomy dialectic

    • B. 

      Cohesion-revolt dialectic

    • C. 

      Predictability-novelty dialectic

    • D. 

      Openness-privacy dialectic

  • 20. 
    Of all the strategies for managing dialectical tensions, ________________ is the least functional.
    • A. 

      Denial

    • B. 

      Disorientation

    • C. 

      Alternation

    • D. 

      Segmentation

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