Customers Closure Quiz

25 Questions | By Lavanya_Sathish | Updated: Mar 8, 2018 | Attempts: 132

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Closure is the disclosing of information and specifically factual information that is otherwise not known by a customer before engaging in a transaction. What are the principles and guidelines for customer closure? Find out below and all the best.

Questions and Answers

1.

Test closure activities involved in 1.Preparation of Test Summary Report 2.Preparation of application stability report 3.Restrospection of the testing activities that are planned and executed
- A.
  
  1,3
- B.
  
  1,2
- C.
  
  2,3
- D.
  
  1,2,3
Correct Answer
D. 1,2,3
2.

Go\No Go decision is taken based on _____________Document
- A.
  
  APPLICATION STABILITY
- B.
  
  TEST SUMMARY
- C.
  
  DAILY REPORT
- D.
  
  APPROVAL OF TEST PLAN
Correct Answer(s)
A. APPLICATION STABILITY
B. TEST SUMMARY
3.

______ is the formal activity to check adherence to the test plan.
- A.
  
  Test summary report
- B.
  
  Test closure
- C.
  
  Project closure
- D.
  
  End of Report
Correct Answer
B. Test closure
4.

________activity will be done at every release of the project.
- A.
  
  Test Closure
- B.
  
  Case Study
- C.
  
  Release the resources
- D.
  
  Impact analysis
Correct Answer
A. Test Closure
5.

________and how this knowledge can be used to do better in future releases.
- A.
  
  Lessons Learnt
- B.
  
  Daily report
- C.
  
  Case study
- D.
  
  Project closure
Correct Answer
A. Lessons Learnt
6.

Project closure depends on number of releases
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
7.

Project closure activities are performed at the end of every project
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
8.

Test closure depends upon number of releases
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
9.

A practice which is consistently yielding good and effective results can be defined as
- A.
  
  Lessons Learnt
- B.
  
  Case study
- C.
  
  Best Practices
- D.
  
  UAT
Correct Answer
C. Best Practices
10.

______highlights the key differentiators in the project and value addition to the customers
- A.
  
  Case Study
- B.
  
  Closure report
- C.
  
  Best Practices
- D.
  
  Improvements
Correct Answer
A. Case Study
11.

Application stability report is prepared based on
- A.
  
  Test coverage
- B.
  
  Test case success
- C.
  
  Change Request
- D.
  
  Outstanding Defects
Correct Answer(s)
A. Test coverage
B. Test case success
D. Outstanding Defects
12.

Number of days it took to close a defect since then it was opened
- A.
  
  Defect leakage
- B.
  
  Defect age
- C.
  
  Defect density
- D.
  
  Defect distribution
Correct Answer
B. Defect age
13.

The root cause for the leaking the defects from one phase to another are identified using
- A.
  
  Pareto chart
- B.
  
  Fish-Bone Diagram
- C.
  
  Both a and b
- D.
  
  Using Testing principles
Correct Answer
C. Both a and b
14.

Case Study highlights the key differentiators in the project and value addition to the customers
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
15.

Company logo is not displayed on the website
- A.
  
  High severity High priority
- B.
  
  High severity low priority
- C.
  
  Low severity high priority
- D.
  
  Low severity low priority
Correct Answer
C. Low severity high priority
16.

New status of a bug is given by
- A.
  
  Tester
- B.
  
  Test Lead
- C.
  
  SME
- D.
  
  Development Lead
Correct Answer
A. Tester
17.

Test summary report is prepared during
- A.
  
  Project closure
- B.
  
  Test closure
- C.
  
  Defect closure
- D.
  
  Test Plan
Correct Answer
B. Test closure
18.

Defects that are not identified in one phase and are identified in later phases are called as
- A.
  
  Defect density
- B.
  
  Defect Leakage
- C.
  
  Defect Age
- D.
  
  Defect distribution
Correct Answer
B. Defect Leakage
19.

Retest is done
- A.
  
  After Regression
- B.
  
  Along with regression test
- C.
  
  When defect is in re-open state.
- D.
  
  Before regression test
Correct Answer
D. Before regression test
20.

Project Closure involves ________ activities.
- A.
  
  Conduct Closure Meetings
- B.
  
  A Test Summary Report
- C.
  
  AQI report
- D.
  
  PQI Report
Correct Answer
A. Conduct Closure Meetings
21.

A Project Closure is a formal activity performed at the end of the project to check whether all the project related activities are completed successfully for a particular project
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
22.

Archiving artifacts is done in which phase
- A.
  
  Test Closure
- B.
  
  Project Closure
- C.
  
  Test Execution
- D.
  
  None of the above
Correct Answer
B. Project Closure
23.

During the testing process, change in requirements should be mentioned in the test summary report
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
24.

_______rating given by client/SME.
- A.
  
  Efficiency
- B.
  
  Feedback
- C.
  
  Best practices
- D.
  
  Case study
Correct Answer
B. Feedback
25.

_________Meeting will be conducted at the end of every project and consider as primary active of project closure
- A.
  
  Closure
- B.
  
  Escalation
- C.
  
  Both a and b
- D.
  
  None of the above
Correct Answer
A. Closure

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Current Version
Mar 08, 2018

Quiz Edited by
ProProfs Editorial Team
Oct 22, 2013

Quiz Created by
Lavanya_Sathish

Customers Closure Quiz

Test closure activities involved in 1.Preparation of Test Summary Report 2.Preparation of application stability report 3.Restrospection of the testing activities that are planned and executed

Go\No Go decision is taken based on _____________Document

______ is the formal activity to check adherence to the test plan.

________activity will be done at every release of the project.

________and how this knowledge can be used to do better in future releases.

Project closure depends on number of releases

Project closure activities are performed at the end of every project

Test closure depends upon number of releases

A practice which is consistently yielding good and effective results can be defined as

______highlights the key differentiators in the project and value addition to the customers

Application stability report is prepared based on

Number of days it took to close a defect since then it was opened

The root cause for the leaking the defects from one phase to another are identified using

Case Study highlights the key differentiators in the project and value addition to the customers

Company logo is not displayed on the website

New status of a bug is given by

Test summary report is prepared during

Defects that are not identified in one phase and are identified in later phases are called as

Retest is done

Project Closure involves ________ activities.

A Project Closure is a formal activity performed at the end of the project to check whether all the project related activities are completed successfully for a particular project

Archiving artifacts is done in which phase

During the testing process, change in requirements should be mentioned in the test summary report

_______rating given by client/SME.

_________Meeting will be conducted at the end of every project and consider as primary active of project closure