Take This Basic CIW E-commerce Specialist Exam!

1. While making payment using electronic check, credit and debit cards, the server authenticates the customers and verifies with the bank that funds are adequate before purchase.

True

False

The server authenticates that the customer has enough available balance to
carry out transaction.

Explanation

The server authenticates that the customer has enough available balance to
carry out transaction.

2. One disadvantage to online buyers is a lack of trust when dealing with unfamiliar sellers

True

False

Lack of trust is there obviously as buyer cannot physically see the seller. As Trust is a qualitative function, it develops with time & goodwill.

Explanation

Lack of trust is there obviously as buyer cannot physically see the seller. As Trust is a qualitative function, it develops with time & goodwill.

3. Electronic checks are another form of electronic tokens.

True

False

Electronic checks is a part of e-token. When giving e-token some authorizing
co. verifies that the no. is active i.e. its run by Certifying authority
(CA),Verifying Authority(VA) & Digital Signature(DS).

Explanation

Electronic checks is a part of e-token. When giving e-token some authorizing
co. verifies that the no. is active i.e. its run by Certifying authority
(CA),Verifying Authority(VA) & Digital Signature(DS).

4. E-Commerce is not suitable for

Sale/Purchase of expensive jewellery and antiques.

Sale/Purchase of mobile phones.

Sale/Purchase of branded clothes.

Online job searching.

Online job searching is not suitable for e-commerce because it involves a different process and purpose. E-commerce is primarily focused on the sale and purchase of products and services, while job searching is about finding employment opportunities. Online job searching requires platforms specifically designed for job seekers and employers to connect, whereas e-commerce platforms are geared towards facilitating transactions between buyers and sellers. Therefore, online job searching does not fall under the scope of e-commerce activities.

Explanation

Online job searching is not suitable for e-commerce because it involves a different process and purpose. E-commerce is primarily focused on the sale and purchase of products and services, while job searching is about finding employment opportunities. Online job searching requires platforms specifically designed for job seekers and employers to connect, whereas e-commerce platforms are geared towards facilitating transactions between buyers and sellers. Therefore, online job searching does not fall under the scope of e-commerce activities.

5. The method(s) of payment for online consumers are

Electronic cash

Credit/debit

Electronic checks

All of the above

The correct answer is "All of the above" because electronic cash, credit/debit cards, and electronic checks are all commonly used methods of payment for online consumers. Electronic cash refers to digital currency that can be used for online transactions, while credit/debit cards and electronic checks are traditional payment methods that can also be used for online purchases. Therefore, all three options are valid methods of payment for online consumers.

Explanation

The correct answer is "All of the above" because electronic cash, credit/debit cards, and electronic checks are all commonly used methods of payment for online consumers. Electronic cash refers to digital currency that can be used for online transactions, while credit/debit cards and electronic checks are traditional payment methods that can also be used for online purchases. Therefore, all three options are valid methods of payment for online consumers.

6. The mercantile process model consists of the following phase(s):

The pre-purchase phase.

Purchase consummation phase.

Post-purchase Interaction phase.

All of the above.

The correct answer is "All of the above" because the mercantile process model consists of three phases: the pre-purchase phase, the purchase consummation phase, and the post-purchase interaction phase. These phases represent the different stages involved in the buying and selling process, from the initial consideration of a purchase to the actual transaction and the subsequent interactions between the buyer and seller.

Explanation

The correct answer is "All of the above" because the mercantile process model consists of three phases: the pre-purchase phase, the purchase consummation phase, and the post-purchase interaction phase. These phases represent the different stages involved in the buying and selling process, from the initial consideration of a purchase to the actual transaction and the subsequent interactions between the buyer and seller.

7. Home Banking is not an example of consumer-oriented applications

True

False

Home Banking is one of the most important examples of consumer-oriented
applications as using Home Banking business is carried out just by sitting at
home.

Explanation

Home Banking is one of the most important examples of consumer-oriented
applications as using Home Banking business is carried out just by sitting at
home.

8. An e-business that allows the consumer to name their own price for products and services are following which e-business model?

B2B

B2G

C2C

C2B

The correct answer is C2B, which stands for Consumer to Business. In this e-business model, the consumer has the ability to name their own price for products and services. This is the opposite of the traditional B2C (Business to Consumer) model, where businesses set the prices for their products and services. In a C2B model, consumers have more control and can negotiate prices that they find acceptable.

Explanation

The correct answer is C2B, which stands for Consumer to Business. In this e-business model, the consumer has the ability to name their own price for products and services. This is the opposite of the traditional B2C (Business to Consumer) model, where businesses set the prices for their products and services. In a C2B model, consumers have more control and can negotiate prices that they find acceptable.

9. The concept of electronic cash is to execute payment by

Credit Card

ATM Card

Using computers over network

Cheque

Using computers over network.

Explanation

Using computers over network.

10. This business model is characterized by multiple high-volume and low-price margins per transaction.

Business to Business

Peer to Peer

Business to Consumer

Instant Storefront

This business model is characterized by multiple high-volume and low-price margins per transaction. In a Business to Business (B2B) model, companies sell products or services to other companies rather than individual consumers. This often involves large quantities of goods being sold at lower prices, as businesses typically purchase in bulk. B2B transactions are focused on meeting the needs of other businesses and establishing long-term partnerships for mutual benefit.

Explanation

This business model is characterized by multiple high-volume and low-price margins per transaction. In a Business to Business (B2B) model, companies sell products or services to other companies rather than individual consumers. This often involves large quantities of goods being sold at lower prices, as businesses typically purchase in bulk. B2B transactions are focused on meeting the needs of other businesses and establishing long-term partnerships for mutual benefit.