An emergency incident is one that does not require an immediate...
Pathogen is any organism (usually living) capable of producing serious...
All of the following are examples of internal and external customer...
A hostage is an individual being held against their will.
Effective communication includes verbal and non-verbal communications.
In progress refers to an event that occurred within a short period of...
A high standard of ethical and moral conduct is an essential...
Stress is defined as physical, mental or emotional factors that cause...
In the negotiation phase, demands have been received and negotiations...
A past event, or a delayed call, refers to an event that occurred...
A deposition, also known as a depo, is the taking of testimony under...
Telecommunicators should give information, not advice.
A subject who has blocked himself in an area that is not accessible...
Civil Law deals with the body of statutes and other laws that define...
FCIC is based in __________ and is administered by the Florida...
Criminal complaints involve an offense against society and can be...
The DOT Emergency Response Guidebook (ERG) has established a six-digit...
Anarchism is a political theory holding all forms of governmental...
An asset (terrorist) is a resource-person, group, relationship,...
Which of the following isn't an example of a positive...
Members do not have to conduct themselves in such a manner that their...
Soreness in one's joints, headaches, changes in weight or insomnia...
__________ is that connection or linkage of authority and...
The DOT Emergency Response Guidebook (ERG) was developed jointly by...
A _________ consists of two or more people working together to...
Any disclosure of confidential information must be properly documented...
A nerve agent is a substance that interferes with the endocrine...
The Emergency Support Function's (ESF) provide the structure for...
The AMBER alert program is a voluntary partnership between law...
Responding "Cold" to call by Emergency Medical Services is:
Eustress is defined as any stress associated with negative experiences...
Dispatch all calls with ___________ , ____________ and...
Each Emergency Support Function (ESF) is headed by a primary state...
________ station radios are permanently mounted in the station or...
The telecommunicator must __________, categorize it as emergency or...
NIMS is the acronym for:
Which information can not be garnered from FCIC?
A wrong call classification will not delay a priority call.
Civil complaints involve disputes between private individuals or...
Hospital that provides surgeons and other medical personnel and...
All of the following are examples of the impact absences can have on a...
Anti-terrorism is defensive measures used to increase the...
CAD is an acronym for:
A dirty bomb or Radiological Dispersal Device (RDD) uses conventional...
What number do you dial to reach the Florida Relay Systems?
What is a sign of physical stress?
Law enforcement only telecommunicator will not be required to take a...
Which is an example of a gas?
NCIC is an acronym for:
Which of the following is not unethical?
The abbreviation for Go Ahead is:
__________ provide advanced life support to victims. Skills include...
A __________ is anything of value intended to benefit the giver more...
Where was the first two-way radio used?
A telecommunicator can be held civilly liable if they violate a law or...
Where is NCIC housed?
Interpersonal skills encompass communications between...
What is the age for a missing person when Silver Alerts are activated?
Which is an example of a solid?
____________ can be defined as behavior and attitude patterns...
During a multi-casualty incident (MCI), communicator's roles and...
Which of the below abbreviations is not approved for use with...
The duration of response for the TERT ranges from ____________ to...
In January, 1980, the first 911 enhanced call was received in...
What state was the first to utilize 2 way radios in 1933?
The communications cycle is comprised of 5 parts. Which part refers to...
Hazardous materials are liquids or gases that when released are...
Florida has ________ Emergency Support Functions (ESFs), grouped...
When dealing with a suicidal caller, the telecommunicator cannot...
A dirty bomb will cause immediate physical damage and will also spread...
What phase of barricaded subjects is information about subject...
Counter-terrorism is the defensive measures taken to prevent, deter...
The purpose of NLETS is to:
Which department obtains criminal justice intelligence utilizing...
PST's will maintain the integrity of private information; they...
The NCIC maintains information on stolen and recovered property as...
___________ is a microorganism that causes disease in personnel,...
Which of the following is NOT a form of terrorism?
_________ is a device giving people the ability to type a conversation...
What alert was created for the public after an officer has been...
Which section of the "Sunshine Law" provides that all state,...
Decision-making refers to the ability to use in making decisions based...
A fire engine and an ambulance are examples of __________ and...
Which is an example of a liquid?
The AMBER alert was established August 30...
FEMA is the acronym for:
On _________ , President Clinton signed Senate Bill 800 declaring 911...
The _________ Police Department was the first to use an "on the...
What statute advises that no public safety telecommunicator or...
Which of the following is not a technical rescue?
Lack of work ethic, low morale and difficulty concentrating and...
The ___________ specifies a series of administrative, physical, and...
Telecommunicators need to have the ability to recognize when...
ESF4 is the Emergency Support Function (ESF) for:
EOP is the acronym for:
A non-emergency incident does not require an immediate response and no...
If a judge makes the ruling to sustain, all the following are true...
What was the first year police cars were equipped with radio...
In ____________ the phase, the suspect has made plans and has...
On the NCIC, the primary information system is the National Law...