911 Practice Test C

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Practice Test Quizzes & Trivia

Questions and Answers
  • 1. 

    CAD is an acronym for:

    • A.

      Computer Aided Dispatch

    • B.

      Computer Assisted Dispatch

    • C.

      Call takers Assisting Dispatch

    • D.

      Callers Annoying Dispatch

    Correct Answer
    A. Computer Aided Dispatch
    Explanation
    CAD stands for Computer Aided Dispatch. This term refers to the use of computer systems and software to facilitate the process of dispatching emergency services, such as police, fire, and medical responders. CAD systems are used to receive and manage emergency calls, track the location of emergency units, and provide real-time information to dispatchers and responders. By automating and streamlining the dispatch process, CAD helps improve the efficiency and effectiveness of emergency response operations.

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  • 2. 

    Which department obtains criminal justice intelligence utilizing local, state and national databases, inputs criminal justice information that will be added to the FCIC/NCIC hot files and sends and receives state and national messages pertaining to criminal justice information?

    • A.

      Warrants

    • B.

      Communications

    • C.

      Teletype

    • D.

      Information Technology (IT)

    Correct Answer
    C. Teletype
    Explanation
    The department that obtains criminal justice intelligence utilizing local, state, and national databases, inputs criminal justice information that will be added to the FCIC/NCIC hot files, and sends and receives state and national messages pertaining to criminal justice information is the Teletype department. Teletype is a communication system that allows for the transmission of written messages over long distances. In this context, the Teletype department would be responsible for gathering and disseminating criminal justice information through this communication system.

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  • 3. 

    FCIC is based in __________ and is administered by the Florida Department of Law Enforcement

    • A.

      Sarasota

    • B.

      Tallahassee

    • C.

      Tampa

    • D.

      Miami

    Correct Answer
    B. Tallahassee
    Explanation
    FCIC is based in Tallahassee and is administered by the Florida Department of Law Enforcement. This means that the headquarters of FCIC is located in Tallahassee, and the organization is under the administration of the Florida Department of Law Enforcement.

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  • 4. 

    NCIC is an acronym for:

    • A.

      Nationwide Criminal Incarceration Center

    • B.

      National Crime Information Center

    • C.

      Nationwide Criminal Information Center

    • D.

      National Criminal Information Computer

    Correct Answer
    B. National Crime Information Center
    Explanation
    The correct answer is National Crime Information Center. NCIC is an acronym that stands for National Crime Information Center. This center is responsible for maintaining a comprehensive database of criminal justice information, including records on wanted persons, stolen property, and criminal histories. It is a vital tool used by law enforcement agencies across the United States to access and share information in real-time, aiding in the investigation and prevention of crimes.

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  • 5. 

    On the NCIC, the primary information system is the National Law Enforcement Telecommunications System.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The primary information system on the NCIC is not the National Law Enforcement Telecommunications System.

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  • 6. 

    The purpose of NLETS is to:

    • A.

      Provide for the exchange of life-threatening information between interstate and/or interagency personnel

    • B.

      Provide for the interstate and/or inter-agency exchange of criminal justice and related information

    • C.

      Provide for the interstate and/or inter-agency exchange of medical and fire department information

    • D.

      Provide for the interstate and/or inter-agency exchange of private or confidential information

    Correct Answer
    B. Provide for the interstate and/or inter-agency exchange of criminal justice and related information
    Explanation
    NLETS, or the National Law Enforcement Telecommunication System, is a network that facilitates the exchange of criminal justice and related information between interstate and/or inter-agency personnel. It allows law enforcement agencies to share crucial information such as criminal records, warrants, and other investigative data. This exchange of information helps in the coordination and collaboration among different law enforcement agencies, enabling them to effectively combat crime and maintain public safety.

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  • 7. 

    The NCIC maintains information on stolen and recovered property as well as wanted and missing persons for all 50 states, Canada, U.S. Virgin Islands, Puerto Rico, Guam, American Samoa and Mariana Islands. NCIC also houses federal ________ and _________ data.

    • A.

      Misdemeanor, felony

    • B.

      Criminal, incarceration

    • C.

      Criminal, warrants

    • D.

      Warrants, injunction

    Correct Answer
    C. Criminal, warrants
    Explanation
    The NCIC maintains information on stolen and recovered property, wanted and missing persons, as well as criminal warrants. This means that they have data on individuals who have been accused or convicted of crimes and are wanted by law enforcement. The inclusion of the word "criminal" suggests that the warrants in question are related to criminal offenses rather than civil matters.

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  • 8. 

    _________ is a device giving people the ability to type a conversation instead of speaking.

    • A.

      DTC

    • B.

      TTD

    • C.

      TDD

    • D.

      FRS

    Correct Answer
    C. TDD
    Explanation
    TDD stands for Telecommunication Device for the Deaf, which is a device that allows individuals who are deaf or hard of hearing to communicate by typing instead of speaking. This device typically consists of a keyboard and a screen, allowing for real-time text conversations. TDDs are commonly used in telephone communication, enabling individuals with hearing impairments to communicate effectively.

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  • 9. 

    The abbreviation for Go Ahead is:

    • A.

      GoAd

    • B.

      GoAh

    • C.

      GA

    • D.

      GOA

    Correct Answer
    C. GA
    Explanation
    The correct answer for the abbreviation of "Go Ahead" is GA. This abbreviation is commonly used in written communication to indicate permission or approval to proceed with a certain action or task. It is a concise and widely recognized abbreviation that effectively conveys the intended meaning.

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  • 10. 

    Which of the below abbreviations is not approved for use with Telecommunication Devices for the Deaf:

    • A.

      GA

    • B.

      STOP

    • C.

      SKSK

    • D.

      Q

    Correct Answer
    B. STOP
    Explanation
    The abbreviation "STOP" is not approved for use with Telecommunication Devices for the Deaf. This is because "STOP" is commonly used in telecommunication systems to indicate the end of a message, but it may cause confusion or misinterpretation for individuals who rely on TDDs. Approved abbreviations for TDDs are typically standardized and widely recognized within the deaf and hard-of-hearing community to ensure effective communication.

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  • 11. 

    What number do you dial to reach the Florida Relay Systems?

    • A.

      711

    • B.

      411

    • C.

      511

    • D.

      911

    Correct Answer
    A. 711
    Explanation
    You dial 711 to reach the Florida Relay Systems. This is a special number used for telecommunications relay services, which allows individuals with hearing or speech disabilities to communicate with others using a TTY or other assistive devices. It is a nationwide number used in the United States for relay services, ensuring equal access to telecommunications for all individuals.

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  • 12. 

    ________ station radios are permanently mounted in the station or remote transmitter site.

    • A.

      Sub

    • B.

      Base

    • C.

      Police

    • D.

      Fire

    Correct Answer
    B. Base
    Explanation
    Base station radios are permanently mounted in the station or remote transmitter site. These radios serve as the central communication hub for a specific area or organization. They provide reliable and continuous communication between different units or personnel. By being permanently mounted, they ensure consistent coverage and accessibility. This allows for efficient and effective communication, especially in emergency situations where quick and reliable communication is crucial. Therefore, the correct answer is "Base".

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  • 13. 

    An emergency incident is one that does not require an immediate response due to persons in imminent danger or loss of life or limb, or injuries beyond immediate first aid.

    • A.

      True

    • B.

      False It does require an immediate response

    Correct Answer
    B. False It does require an immediate response
    Explanation
    The given statement is false. An emergency incident is defined as one that does not require an immediate response. This means that there is no imminent danger to people's lives or limbs, and the injuries can be addressed with immediate first aid. Therefore, an emergency incident does not require an immediate response.

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  • 14. 

    A non-emergency incident does not require an immediate response and no imminent threat exists. It is a non-critical situation that requires a(n):

    • A.

      Non- emergency police response

    • B.

      Pubic safety response

    • C.

      Immediate supervisor's attention

    • D.

      No action necessary

    Correct Answer
    B. Pubic safety response
    Explanation
    A non-emergency incident refers to a situation that does not pose an immediate threat or danger. In such cases, a pubic safety response is appropriate. This means that the incident does require some attention and action from the authorities, but it is not critical or urgent enough to warrant an immediate response from the police. Instead, it can be handled by other public safety personnel who are trained to handle non-emergency situations effectively. Therefore, a pubic safety response is the suitable course of action in this scenario.

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  • 15. 

    Dispatch all calls with ___________ , ____________ and ___________

    • A.

      Accuracy, brevity, clarity

    • B.

      Accuracy, brevity, courtesy

    • C.

      Accuracy, brilliance, clarity

    • D.

      Accuracy, brilliance, confidence

    Correct Answer
    A. Accuracy, brevity, clarity
    Explanation
    The dispatchers should handle all calls with accuracy, ensuring that the information provided is correct. They should also prioritize brevity, conveying the necessary details concisely. Additionally, clarity is crucial to ensure that the message is easily understood by the recipient. Therefore, the dispatchers should prioritize accuracy, brevity, and clarity when handling calls.

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  • 16. 

    Which section of the "Sunshine Law" provides that all state, county and municipal records are open for personal inspection and copying by any person?

    • A.

      119.04

    • B.

      119.07

    • C.

      119.01

    • D.

      119.03

    Correct Answer
    C. 119.01
    Explanation
    Section 119.01 of the "Sunshine Law" provides that all state, county, and municipal records are open for personal inspection and copying by any person. This section ensures transparency and accountability by allowing the public to access government records and information. It promotes an open and democratic society by allowing citizens to stay informed about the actions and decisions of their government.

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  • 17. 

    Which of the following is not a technical rescue?

    • A.

      High angle chain rescue

    • B.

      Confined space rescue

    • C.

      Vehicle extrication

    • D.

      Trench rescue

    Correct Answer
    A. High angle chain rescue
    Explanation
    High angle chain rescue is not a technical rescue because it is not a recognized type of rescue operation. Technical rescues typically involve specialized skills and equipment to rescue individuals in hazardous or difficult-to-reach situations, such as confined spaces, vehicle accidents, or collapsed trenches. High angle chain rescue does not fit into any of these categories and is therefore not considered a technical rescue.

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  • 18. 

    Hazardous materials are liquids or gases that when released are capable of causing harm to people, the environment and property.

    • A.

      True

    • B.

      False also solids

    Correct Answer
    B. False also solids
    Explanation
    The statement in the question suggests that hazardous materials are only liquids or gases. However, the correct answer states that hazardous materials can also be solids. This means that not only liquids and gases, but also solid substances have the potential to cause harm to people, the environment, and property when released.

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  • 19. 

    Which is an example of a solid?

    • A.

      Magnesium

    • B.

      Gasoline

    • C.

      Chlorine

    • D.

      Acetone

    Correct Answer
    A. Magnesium
    Explanation
    Magnesium is an example of a solid because it is a metallic element that exists in a solid state at room temperature and pressure. Solids have a definite shape and volume, and their particles are closely packed together in a fixed arrangement. Magnesium has a crystalline structure and is known for its strength, high melting point, and conductivity. Gasoline, chlorine, and acetone, on the other hand, are examples of liquids or gases, as they do not possess a definite shape and volume like solids.

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  • 20. 

    Which is an example of a liquid?

    • A.

      Hydrogen

    • B.

      Calcium Carbide

    • C.

      Acetone

    • D.

      Chlorine

    Correct Answer
    C. Acetone
    Explanation
    Acetone is an example of a liquid because it is a volatile and colorless liquid that evaporates easily. It has a low boiling point and flows freely, conforming to the shape of its container. Acetone is commonly used as a solvent and can dissolve many substances, making it a versatile liquid. In contrast, hydrogen, calcium carbide, and chlorine are all gases at room temperature and pressure, so they do not fit the definition of a liquid.

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  • 21. 

    Which is an example of a gas?

    • A.

      Calcium Carbide

    • B.

      Acetone

    • C.

      Hydrogen

    • D.

      Gasoline

    Correct Answer
    C. Hydrogen
    Explanation
    Hydrogen is an example of a gas because it exists in a gaseous state at room temperature and atmospheric pressure. It is a colorless, odorless, and highly flammable gas. Hydrogen is the lightest and most abundant element in the universe. It is commonly used as a fuel and is also found in various industrial processes and applications.

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  • 22. 

    The DOT Emergency Response Guidebook (ERG) was developed jointly by the U.S. Department of Transportation, Transport Canada and the Secretariat of Communications and Transportation of Mexico.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The DOT Emergency Response Guidebook (ERG) was developed jointly by the U.S. Department of Transportation, Transport Canada, and the Secretariat of Communications and Transportation of Mexico. This means that the statement is true.

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  • 23. 

    The DOT Emergency Response Guidebook (ERG) has established a six-digit numbering system to identify materials.

    • A.

      True

    • B.

      False It has a four-digit numbering system

    Correct Answer
    B. False It has a four-digit numbering system
    Explanation
    The DOT Emergency Response Guidebook (ERG) does not have a six-digit numbering system to identify materials. Instead, it uses a four-digit numbering system. Therefore, the statement is false.

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  • 24. 

    The telecommunicator must __________, categorize it as emergency or non-emergency and identify which responders are needed to handle the situation.

    • A.

      Befriend the caller

    • B.

      Complete the call as quickly as possible

    • C.

      Determine the nature of the call

    • D.

      Get control of the call

    Correct Answer
    C. Determine the nature of the call
    Explanation
    The telecommunicator needs to determine the nature of the call in order to properly categorize it as emergency or non-emergency and identify which responders are needed to handle the situation. This step is crucial in providing the appropriate response and ensuring the safety and well-being of the caller and any potential victims.

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  • 25. 

    A wrong call classification will not delay a priority call.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    A wrong call classification can potentially delay a priority call. If a call is mistakenly classified as non-priority when it should have been prioritized, it may not receive the urgent attention it requires. This can result in a delay in responding to the priority call, potentially leading to negative consequences or harm. Therefore, the statement that a wrong call classification will not delay a priority call is false.

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  • 26. 

    Interpersonal skills encompass communications between __________ or _________ people, including verbal and non-verbal communications.

    • A.

      Two, more

    • B.

      One, two

    • C.

      One, more

    • D.

      Three, more

    Correct Answer
    A. Two, more
    Explanation
    Interpersonal skills encompass communications between two or more people, including verbal and non-verbal communications. These skills are essential for effective and successful interactions with others. By having the ability to communicate effectively with multiple individuals, individuals can build and maintain strong relationships, resolve conflicts, and collaborate efficiently. These skills involve active listening, empathy, assertiveness, and clear expression of thoughts and ideas.

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  • 27. 

    The communications cycle is comprised of 5 parts. Which part refers to the content?

    • A.

      Feedback

    • B.

      Message

    • C.

      Medium

    • D.

      Receiver

    Correct Answer
    B. Message
    Explanation
    The part of the communications cycle that refers to the content is the "Message". The message is the information or idea that is being communicated from the sender to the receiver. It can be in the form of verbal or written communication, images, or any other form of media. The message is the main component of the communication process and carries the content that the sender wants to convey.

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  • 28. 

    Effective communication includes verbal and non-verbal communications.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Effective communication includes both verbal and non-verbal communications. Verbal communication involves the use of spoken or written words to convey messages, ideas, or information. Non-verbal communication, on the other hand, includes gestures, body language, facial expressions, and tone of voice, which can also convey meaning and messages. Both forms of communication are essential for effective communication as they complement and reinforce each other, allowing for a more comprehensive and accurate exchange of information.

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  • 29. 

    Which of the following isn't an example of a positive interpersonal skill?

    • A.

      Active listening

    • B.

      Positive thinking

    • C.

      Impatience

    • D.

      Open-minded acceptance of others' differences

    Correct Answer
    C. Impatience
    Explanation
    Impatience is not an example of a positive interpersonal skill because it involves a lack of tolerance and understanding towards others. Positive interpersonal skills typically involve qualities such as active listening, positive thinking, and open-minded acceptance of others' differences. Impatience can hinder effective communication and relationships, as it often leads to frustration and a lack of empathy towards others.

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  • 30. 

    A fire engine and an ambulance are examples of __________ and __________ units.

    • A.

      Firefighter, paramedics

    • B.

      Fire Department, rescue

    • C.

      Primary, secondary

    • D.

      First, necessary

    Correct Answer
    C. Primary, secondary
    Explanation
    A fire engine and an ambulance are examples of primary and secondary units. The fire engine is considered a primary unit as it is primarily used for firefighting and rescue operations. On the other hand, an ambulance is a secondary unit as it is primarily used for providing emergency medical services and transportation to the hospital. Both units play crucial roles in emergency response situations, with the primary unit addressing the immediate danger and the secondary unit providing medical assistance and support.

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  • 31. 

    __________ provide advanced life support to victims. Skills include those of an __________ as well as injections, intravenous infusions, needle thoracostomy, cricothyroidotomy, intraosseus and advanced airway management

    • A.

      Paramedic, entomologist

    • B.

      EMT, observer

    • C.

      Paramedic, EMT

    • D.

      Paramedic, entomologist

    Correct Answer
    C. Paramedic, EMT
    Explanation
    Paramedics provide advanced life support to victims, which includes skills such as injections, intravenous infusions, needle thoracostomy, cricothyroidotomy, intraosseous access, and advanced airway management. EMTs, on the other hand, provide basic life support and do not possess the same advanced skills as paramedics. Therefore, the correct answer is Paramedic, EMT.

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  • 32. 

    During a multi-casualty incident (MCI), communicator's roles and responsibilities include all of the following except:

    • A.

      Coordinate the requests of other agencies

    • B.

      If additional help is needed, leave and offer assistance

    • C.

      Dispatch additional resources

    • D.

      Make notification and requests of other agencies, such as hospitals, air transport units, law enforcement, etc.

    Correct Answer
    B. If additional help is needed, leave and offer assistance
    Explanation
    During a multi-casualty incident (MCI), the communicator's roles and responsibilities include coordinating the requests of other agencies, dispatching additional resources, and making notifications and requests of other agencies. However, the communicator should not leave and offer assistance if additional help is needed. Instead, they should stay at their post and continue to fulfill their duties as a communicator, ensuring effective communication and coordination between different agencies involved in the incident.

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  • 33. 

    Hospital that provides surgeons and other medical personnel and equipment to provide care for severely injured patients around the clock is an example of what type of center?

    • A.

      Fully Equipped

    • B.

      Emergency

    • C.

      Surgical

    • D.

      Trauma

    Correct Answer
    D. Trauma
    Explanation
    A hospital that provides surgeons and other medical personnel and equipment to provide care for severely injured patients around the clock is an example of a trauma center. Trauma centers are specialized facilities that are equipped to handle and treat patients with severe injuries, such as those caused by accidents or violence. These centers have the necessary resources and expertise to provide immediate and comprehensive care to trauma patients, ensuring the best chances of survival and recovery.

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  • 34. 

    Members do not have to conduct themselves in such a manner that their actions and behavior reflect favorably on the profession when they are off duty.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Members have a responsibility to conduct themselves in a manner that reflects favorably on the profession at all times, whether they are on or off duty. This is because their actions and behavior can still impact the reputation and public trust in the profession, even when they are not actively performing their duties. Therefore, the statement that members do not have to conduct themselves in such a manner when off duty is false.

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  • 35. 

    __________ is that connection or linkage of authority and responsibility that joins one level of an organization to another.

    • A.

      Promotional pyramid

    • B.

      Chain of command

    • C.

      Organizational chart

    • D.

      Chain of authority

    Correct Answer
    B. Chain of command
    Explanation
    Chain of command refers to the hierarchical structure within an organization where authority and responsibility flow from the top to the bottom. It establishes a clear line of communication and decision-making, ensuring that tasks and instructions are passed down and followed through effectively. This system helps to maintain order, accountability, and efficient coordination between different levels of the organization. It enables managers to delegate tasks, assign responsibilities, and hold individuals accountable for their actions, ultimately contributing to the smooth functioning and success of the organization.

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  • 36. 

    All of the following are examples of the impact absences can have on a communications center except:

    • A.

      Increased costs due to overtime

    • B.

      Put additional workload on others

    • C.

      Brings families closer together

    • D.

      Lowers morale

    Correct Answer
    C. Brings families closer together
    Explanation
    The correct answer is "Brings families closer together." This option does not represent an example of the impact absences can have on a communications center. The other options, such as increased costs due to overtime, additional workload on others, and lowered morale, all highlight negative consequences of absences in a communications center. However, the idea of bringing families closer together does not directly relate to the impact of absences on the center's operations or efficiency.

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  • 37. 

    All of the following are examples of internal and external customer service skills except:

    • A.

      Use active listening skills

    • B.

      Be courteous, patient and sincere

    • C.

      Hurry through the call to minimize pending times

    • D.

      Be empathetic

    Correct Answer
    C. Hurry through the call to minimize pending times
    Explanation
    The correct answer is "Hurry through the call to minimize pending times." This answer is not an example of internal and external customer service skills because rushing through a call to minimize pending times does not demonstrate active listening, courtesy, patience, or empathy. It is important to take the time to actively listen to customers, be courteous, patient, and sincere, and show empathy towards their concerns or issues. Rushing through a call can lead to misunderstandings and a lack of resolution for the customer's problem.

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  • 38. 

    Telecommunicators need to have the ability to recognize when information is not appropriate. All the following are appropriate except:

    • A.

      Zero in on key words

    • B.

      Listen to the caller only, block out all background noises

    • C.

      Ask follow-up/open-ended questions to gather information

    • D.

      Not drawing premature conclusions

    Correct Answer
    B. Listen to the caller only, block out all background noises
    Explanation
    Telecommunicators need to be able to recognize when information is not appropriate in order to effectively gather and relay information. Zeroing in on key words helps them identify important information quickly. Asking follow-up/open-ended questions helps gather more information and fill in any gaps. Not drawing premature conclusions ensures that they do not make assumptions before all the necessary information is obtained. However, listening to the caller only and blocking out all background noises can hinder their ability to pick up on important details or cues that may be present in the background.

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  • 39. 

    Decision-making refers to the ability to use in making decisions based on available facts, prior knowledge or experience when handling calls for service or responding to emergency situations.

    • A.

      Sound judgment

    • B.

      Experienced judgment

    • C.

      Educated judgment

    • D.

      Logical judgment

    Correct Answer
    A. Sound judgment
    Explanation
    Sound judgment refers to the ability to make good decisions based on available information, prior knowledge, and experience. It involves considering all relevant factors, weighing the pros and cons, and choosing the most appropriate course of action. In the context of decision-making in emergency situations or handling calls for service, sound judgment is crucial as it ensures that the decisions made are rational, logical, and effective in resolving the situation at hand. It requires the individual to think critically, assess the situation accurately, and make informed choices that prioritize the well-being and safety of all involved.

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  • 40. 

    Stress is defined as physical, mental or emotional factors that cause bodily or mental tension.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement accurately defines stress as the result of physical, mental, or emotional factors that lead to tension in the body or mind. Therefore, the correct answer is true.

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  • 41. 

    Eustress is defined as any stress associated with negative experiences or negative emotions.

    • A.

      True

    • B.

      False associated with pleasant experiences or positive emotions

    Correct Answer
    B. False associated with pleasant experiences or positive emotions
    Explanation
    The given answer is false because eustress is actually defined as stress associated with pleasant experiences or positive emotions. Eustress is a type of stress that motivates and energizes individuals, leading to improved performance and personal growth. It is often considered beneficial and can enhance one's overall well-being.

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  • 42. 

    Lack of work ethic, low morale and difficulty concentrating and remaining focused are all examples of:

    • A.

      Distress

    • B.

      Mental stress

    • C.

      Physical stress

    • D.

      Emotional stress

    Correct Answer
    B. Mental stress
    Explanation
    The given symptoms, such as lack of work ethic, low morale, difficulty concentrating, and remaining focused, are all indicative of mental stress. Mental stress refers to the psychological pressure and strain that individuals experience, which can negatively impact their mental well-being and cognitive abilities. These symptoms are commonly associated with mental stress rather than physical stress, emotional stress, or distress.

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  • 43. 

    Soreness in one's joints, headaches, changes in weight or insomnia are all examples of:

    • A.

      Distress

    • B.

      Mental stress

    • C.

      Physical stress

    • D.

      Emotional stress

    Correct Answer
    C. Physical stress
    Explanation
    Soreness in one's joints, headaches, changes in weight, or insomnia are all physical symptoms that can be attributed to physical stress. Physical stress refers to the strain or pressure placed on the body, often as a result of physical activities, injuries, or illnesses. These symptoms indicate that the body is experiencing a level of stress that is affecting its physical well-being.

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  • 44. 

    Which of the following is not unethical?

    • A.

      Prejudice

    • B.

      Willful neglect of duty

    • C.

      Courtesy

    • D.

      Sexual harassment

    Correct Answer
    C. Courtesy
    Explanation
    Courtesy is not unethical because it refers to being polite, respectful, and considerate towards others. It involves showing kindness and good manners, which are generally seen as positive and ethical behaviors. Prejudice, willful neglect of duty, and sexual harassment, on the other hand, are all unethical actions that involve discrimination, negligence, and inappropriate behavior towards others.

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  • 45. 

    A _________ consists of two or more people working together to accomplish a common goal.

    • A.

      Pack

    • B.

      Group

    • C.

      Team

    • D.

      Partnership

    Correct Answer
    C. Team
    Explanation
    A team is a group of individuals who collaborate and work together towards a shared objective or goal. Unlike a pack or group, a team implies a higher level of coordination and cooperation among its members. A partnership, on the other hand, typically refers to a business arrangement between two or more parties. Therefore, the most appropriate term to describe a group of people working together towards a common goal is a team.

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  • 46. 

    PST's will maintain the integrity of private information; they will neither seek personal data beyond that needed to perform their professional responsibilities, nor reveal case information to anyone not having proper professional use for such. Violators __________ of are subject to disciplinary actions and/or civil liability and/or criminal prosecution.

    • A.

      Personal information

    • B.

      Confidentiality

    • C.

      Civil rights

    • D.

      Agency values

    Correct Answer
    B. Confidentiality
    Explanation
    PST's are required to maintain confidentiality in order to protect personal information and uphold the integrity of their professional responsibilities. They are not allowed to seek personal data beyond what is necessary for their job, and they cannot disclose case information to individuals who do not have a legitimate professional need for it. Violators of this confidentiality policy may face disciplinary actions, civil liability, and even criminal prosecution.

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  • 47. 

    The _________ Police Department was the first to use an "on the air" voice communication system in 1928. This was a one-way radio system.

    • A.

      Detroit

    • B.

      New York

    • C.

      New Jersey

    • D.

      Philadelphia

    Correct Answer
    A. Detroit
    Explanation
    In 1928, the Detroit Police Department became the first to implement an "on the air" voice communication system. This system allowed for one-way radio communication, enabling the police department to broadcast messages and information effectively.

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  • 48. 

    What was the first year police cars were equipped with radio receivers?

    • A.

      1933

    • B.

      1929

    • C.

      1949

    • D.

      1937

    Correct Answer
    B. 1929
    Explanation
    In 1929, police cars were equipped with radio receivers for the first time. This technological advancement allowed for better communication and coordination between police officers, enabling them to respond more efficiently to emergencies and improve overall public safety. Prior to this, police relied on other forms of communication such as telephones and telegraphs, which were less effective in urgent situations. The introduction of radio receivers in police cars revolutionized law enforcement practices and set the foundation for future advancements in police communication systems.

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  • 49. 

    Where was the first two-way radio used?

    • A.

      Metuchen, New Jersey

    • B.

      Bayshore, New York

    • C.

      Bayonne, New Jersey

    • D.

      Manorville, New York

    Correct Answer
    C. Bayonne, New Jersey
    Explanation
    The first two-way radio was used in Bayonne, New Jersey.

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  • 50. 

    In January, 1980, the first 911 enhanced call was received in __________ , Florida.

    • A.

      Alachua County

    • B.

      Pinellas County

    • C.

      Orange County

    • D.

      Sarasota County

    Correct Answer
    C. Orange County
    Explanation
    In January 1980, the first 911 enhanced call was received in Orange County, Florida.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 07, 2012
    Quiz Created by
    HKSCHICO
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