2011 New Orientation Pilot

25 Questions | Total Attempts: 413

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Pilot Quizzes & Trivia

This post test is done on day 2 of orientation for all associates. It was implemented with the new orientation on 8/22/11. Revised questions 4-6-12-13-21-24 on 11-4-2011.


Questions and Answers
  • 1. 
    What is STAR?
    • A. 

      Stop, Talk, Alleviate, Relax

    • B. 

      Stop, Think, Act, Review

    • C. 

      Safety, Time, Act, Review

  • 2. 
    Which tools help you communicate more clearly?
    • A. 

      SBAR

    • B. 

      3 Way Repeat Back

    • C. 

      5 P's

    • D. 

      All of the above

  • 3. 
    Emergency drills ensure an emergency plan is workable.
    • A. 

      True

    • B. 

      False

  • 4. 
    This risk drastically increases in the elderly.
    • A. 

      Skin breakdown

    • B. 

      Infection

    • C. 

      Choking

    • D. 

      All of the above

  • 5. 
    This age group experiences more falls than other age groups.
    • A. 

      Middle Adult

    • B. 

      Elderly

    • C. 

      Infants

  • 6. 
    Infants have the highest rate of medication errors.
    • A. 

      True

    • B. 

      False

  • 7. 
    The online resource you use to access My PayStub, My SelfService, Education Assistance and to set up direct deposit is called HR Direct.
    • A. 

      True

    • B. 

      False

  • 8. 
    The Advocate learning network available 24/7 for completing computer based training is called ________________.
    • A. 

      STEVE

    • B. 

      JEFF

    • C. 

      ALEX

  • 9. 
    You use this to clock in and out and request PTO.
    • A. 

      ALEX

    • B. 

      HR Direct

    • C. 

      AdvocateWorks

  • 10. 
    How do you turn off the water after performing hand hygiene?
    • A. 

      With your elbow

    • B. 

      With your hand

    • C. 

      With a paper towel

  • 11. 
    Gloves, gowns and masks can be used more than once.
    • A. 

      True

    • B. 

      False

  • 12. 
     Respecting our customers includes asking them by what name they prefer to be addressed.
    • A. 

      True

    • B. 

      False

  • 13. 
    A Code Blue is an emergency call for help when a patient loses consciousness.
    • A. 

      True

    • B. 

      False

  • 14. 
    All clinical associates are responsible to use this when ambulating or transferring a patient.
    • A. 

      Gait belt

    • B. 

      PPE

    • C. 

      Universal precautions

  • 15. 
    These words can raise our customer satisfaction results to the 75% when used consistently in rounding.
    • A. 

      What is your pain?

    • B. 

      Thank you for choosing South Suburban

    • C. 

      Is there anything else I can do for you?

  • 16. 
    You can do rounding whenever you feel like it.
    • A. 

      True

    • B. 

      False

  • 17. 
    Which of the following is an indicator of abuse?
    • A. 

      Lack of adequate clothing

    • B. 

      Lack of adequate housing

    • C. 

      Lack of proper nutrition

    • D. 

      All of the above

  • 18. 
    You are not responsible for reporting suspected abuse and neglect.
    • A. 

      True

    • B. 

      False

  • 19. 
    One sign of a stroke is:
    • A. 

      Clutching one's chest

    • B. 

      Drooping face

    • C. 

      Fever

  • 20. 
    The meaning of KRA is:
    • A. 

      Kindly Remove All

    • B. 

      Key Result Area

    • C. 

      Key Radiation Area

  • 21. 
    This population makes up most of our site's total patient admissions.
    • A. 

      Persons experiencing stroke

    • B. 

      Persons experiencing heart attack

    • C. 

      Elderly persons

  • 22. 
    Linen is one of the top 10 hospital expenses.
    • A. 

      True

    • B. 

      False

  • 23. 
    Who is NOT a customer?
    • A. 

      Patients

    • B. 

      Medical Staff

    • C. 

      Other Associates

    • D. 

      All of the above are customers

  • 24. 
    We have only one red rule which is "Time out" for every invasive procedure, every patient, every time.
    • A. 

      True

    • B. 

      False

  • 25. 
    Service recovery is everyone's responsibility.
    • A. 

      True

    • B. 

      False

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