Road Sign Test

12 Questions | Total Attempts: 110

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Road Sign Test

Procedures for signing a customer up for a trip in Encom, and the following procedures done by staff.


Questions and Answers
  • 1. 
    I can look up how much a single occupancy or non-diver price is for any trip and let any customer know.
    • A. 

      True

    • B. 

      False

  • 2. 
    I can look up when deposit date, drop dates, full payment dates, ticketing dates, and trip meeting dates are for any trip and let any customer know.
    • A. 

      True

    • B. 

      False

  • 3. 
    While the customer is in the store hand them the DiVentures Trip Agreement to fill out and bring back.
    • A. 

      True

    • B. 

      False

  • 4. 
    The DiVentures Trip Agreement is located:
    • A. 

      On the travel wall

    • B. 

      In the service file cabinet

    • C. 

      With SSI Student Folders

    • D. 

      On the Shared Drive in the Travel Folder

  • 5. 
    What documents/information are needed from all travelers?
    • A. 

      Driver’s license, number of bags checking, and height and weight

    • B. 

      Birth certificate, airline seat preference, and trip agreement

    • C. 

      Passport copy, trip agreement, and shirt size

    • D. 

      Trip agreement, wetsuit size, driver’s license

  • 6. 
    Trip deposits are non-refundable, unless we can find someone to fill their spot
    • A. 

      True

    • B. 

      False

  • 7. 
    All trip prices are based on single occupancy
    • A. 

      True

    • B. 

      False

  • 8. 
    If travelers have traveled with us before we don’t need them to fill out a new Trip Agreement
    • A. 

      True

    • B. 

      False

  • 9. 
    When someone puts down a deposit for a trip, email the following staff:
    • A. 

      Ali, Darcy and Leslie

    • B. 

      Mark and Dean

    • C. 

      Sarah and Darcy

    • D. 

      Mark Haggart and Don Peterson

  • 10. 
    When someone puts down a deposit for a trip, email the following information:
    • A. 

      What trip they signed up for

    • B. 

      If they need a roommate

    • C. 

      How many bags they plan to take

    • D. 

      If they are a single occupant or double occupant

    • E. 

      What gear they already have

    • F. 

      What gear they will need to rent

    • G. 

      If they are a diver or non-diver

    • H. 

      If you have their trip documents and where they are located

    • I. 

      If they can make the pre-trip meeting

    • J. 

      How much money they put down on the trip

  • 11. 
    When signing up a traveler in EnCom there is a place to specify if the traveler is a non-diver.
    • A. 

      True

    • B. 

      False

  • 12. 
    When signing up a traveler in EnCom there is a place to specify if the traveler is a single occupant diver.
    • A. 

      True

    • B. 

      False