10/3/2016 Executive Summary Discussion

10 Questions | By Catherine Halcomb | Updated: Mar 15, 2022 | Attempts: 646

Questions

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Questions and Answers

1.

Before beginning troubleshooting with an Apple Iphone, you want to make sure that it is updated to the latest OS version (10.0.2) (Settings - General - Software Update)?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
2.

Does nameID block text messages?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
3.

NameID's Lookup function depends on other service providers allowing caller ID to show?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
4.

For a person calling in reference to Magenta program (MetroPCS customer offered to be switched to T-Mobile) they should be referred to a store for their options?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
5.

MetroPCS is providing a new service called Select Shared Calling?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
6.

Memos can now be simplified, and you can find EXAMPLES in Metrocareagent.com, under things to know, Memo examples?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
7.

Select Shared Calling provides 300 minutes of calling time to numbers like chat lines?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
8.

Due to the Hurricane Matthew, Tmobile and MetroPCS is making it free to call and text from the United States to affected areas including Bahamas, Bermuda, Cuba, Haiti, Jamaica and Turks and Caicos?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
9.

Select shared calling is a new feature that costs 3.00 which is an upfront cost like all other features?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
10.

MetroPCS accepts customers traded in old devices to put credit toward the purchase of a new device, like the Iphone7?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
MetroPCS does not accpet trade ins, we do offer Better Finance or Progressive which allows you to pay over time.

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Current Version
Mar 15, 2022

Quiz Edited by
ProProfs Editorial Team
Oct 04, 2016

Quiz Created by
Catherine Halcomb

10/3/2016 Executive Summary Discussion

Before beginning troubleshooting with an Apple Iphone, you want to make sure that it is updated to the latest OS version (10.0.2) (Settings - General - Software Update)?

Does nameID block text messages?

NameID's Lookup function depends on other service providers allowing caller ID to show?

For a person calling in reference to Magenta program (MetroPCS customer offered to be switched to T-Mobile) they should be referred to a store for their options?

MetroPCS is providing a new service called Select Shared Calling?

Memos can now be simplified, and you can find EXAMPLES in Metrocareagent.com, under things to know, Memo examples?

Select Shared Calling provides 300 minutes of calling time to numbers like chat lines?

Due to the Hurricane Matthew, Tmobile and MetroPCS is making it free to call and text from the United States to affected areas including Bahamas, Bermuda, Cuba, Haiti, Jamaica and Turks and Caicos?

Select shared calling is a new feature that costs 3.00 which is an upfront cost like all other features?

MetroPCS accepts customers traded in old devices to put credit toward the purchase of a new device, like the Iphone7?