10/18/2016 Executive Summary Discussion

1. Select shared calling are for customer that have the need to call chat lines, conference call lines, and radio broadcast number?

True

False

2. Select shared calling feature provides 300 minutes to shared calling numbers like chat lines for $3 per month?

True

False

3. The new Q4 promotions have begun! Check metrocareagent.com and goto plans to see the latest additions to MetroPCS lineup.

True

False

4. With the new promotion, you can add a $30 lines to a $60 line, and that second (and all other) line will get unlimited talk, text, and 8GB of high speed data?

True

False

5. If customer calls a conference call line, and hears a whisper they need Select Calling added, it is referring to a new feature that MetroPCS has added?

True

False

6. November 13th there will be an update that will correct the myMetro app running on Android N?

True

False

Till then, you can goto Android settings, Manage Applications, and locate myMetro. Turn on the permissions that myMetro is requesting and relaunch the application

Explanation

Till then, you can goto Android settings, Manage Applications, and locate myMetro. Turn on the permissions that myMetro is requesting and relaunch the application

7. It is not very important to read the memos on an account to see if a customer is calling about the same issue again?

True

False

It is VERY Important

Explanation

It is VERY Important

8. From 10/18/2016 to 01/10/2017 customers can sign up for 8GB of high speed data with unlimited talk and text for only $50? A bonus 3GB!

True

False

Q4 P50SNGL (GSMMU50) is the currently available $50 plan

Explanation

Q4 P50SNGL (GSMMU50) is the currently available $50 plan

9. Customers in Indianapolis, Indiana will have a new area code they can select in October?

True

False

10. When the Dealer Support Group contacts WNP they must select dealer?

True

False

You must select customer

Explanation

You must select customer

10/18/2016 Executive Summary Discussion

1. Select shared calling are for customer that have the need to call chat lines, conference call lines, and radio broadcast number?

2.

What first name or nickname would you like us to use?

2. Select shared calling feature provides 300 minutes to shared calling numbers like chat lines for $3 per month?

3. The new Q4 promotions have begun! Check metrocareagent.com and goto plans to see the latest additions to MetroPCS lineup.

4. With the new promotion, you can add a $30 lines to a $60 line, and that second (and all other) line will get unlimited talk, text, and 8GB of high speed data?

5. If customer calls a conference call line, and hears a whisper they need Select Calling added, it is referring to a new feature that MetroPCS has added?

6. November 13th there will be an update that will correct the myMetro app running on Android N?

7. It is not very important to read the memos on an account to see if a customer is calling about the same issue again?

8. From 10/18/2016 to 01/10/2017 customers can sign up for 8GB of high speed data with unlimited talk and text for only $50? A bonus 3GB!

9. Customers in Indianapolis, Indiana will have a new area code they can select in October?

10. When the Dealer Support Group contacts WNP they must select dealer?