10/18/2016 Executive Summary Discussion

10 Questions | By Catherine Halcomb | Updated: Mar 16, 2022 | Attempts: 908

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Questions and Answers

1.

The new Q4 promotions have begun! Check metrocareagent.com and goto plans to see the latest additions to MetroPCS lineup.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
2.

It is not very important to read the memos on an account to see if a customer is calling about the same issue again?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
It is VERY Important

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3.

If customer calls a conference call line, and hears a whisper they need Select Calling added, it is referring to a new feature that MetroPCS has added?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
4.

Select shared calling are for customer that have the need to call chat lines, conference call lines, and radio broadcast number?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
5.

Select shared calling feature provides 300 minutes to shared calling numbers like chat lines for $3 per month?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
6.

November 13th there will be an update that will correct the myMetro app running on Android N?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Till then, you can goto Android settings, Manage Applications, and locate myMetro. Turn on the permissions that myMetro is requesting and relaunch the application

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7.

When the Dealer Support Group contacts WNP they must select dealer?
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
You must select customer

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8.

With the new promotion, you can add a $30 lines to a $60 line, and that second (and all other) line will get unlimited talk, text, and 8GB of high speed data?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
9.

From 10/18/2016 to 01/10/2017 customers can sign up for 8GB of high speed data with unlimited talk and text for only $50? A bonus 3GB!
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Q4 P50SNGL (GSMMU50) is the currently available $50 plan

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10.

Customers in Indianapolis, Indiana will have a new area code they can select in October?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

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Current Version
Mar 16, 2022

Quiz Edited by
ProProfs Editorial Team
Oct 18, 2016

Quiz Created by
Catherine Halcomb

10/18/2016 Executive Summary Discussion

The new Q4 promotions have begun! Check metrocareagent.com and goto plans to see the latest additions to MetroPCS lineup.

It is not very important to read the memos on an account to see if a customer is calling about the same issue again?

If customer calls a conference call line, and hears a whisper they need Select Calling added, it is referring to a new feature that MetroPCS has added?

Select shared calling are for customer that have the need to call chat lines, conference call lines, and radio broadcast number?

Select shared calling feature provides 300 minutes to shared calling numbers like chat lines for $3 per month?

November 13th there will be an update that will correct the myMetro app running on Android N?

When the Dealer Support Group contacts WNP they must select dealer?

With the new promotion, you can add a $30 lines to a $60 line, and that second (and all other) line will get unlimited talk, text, and 8GB of high speed data?

From 10/18/2016 to 01/10/2017 customers can sign up for 8GB of high speed data with unlimited talk and text for only $50? A bonus 3GB!

Customers in Indianapolis, Indiana will have a new area code they can select in October?