Choose the correct alternatives:
The width of the server
Whether the server is on wheels
What services are running on the server
The manufacturer of the server
Registry Editor
MSCONFIG
Recovery Console
FDISK
The imaging drum is not fully discharging
The laser scanner is defective
The primary corona wire is receiving no power
The transfer corona is malfunctioning
Leave the site
Reassign the service call to another technician
Attempt basic communication using visual aids and hand gestures
Request the customer learn the local language
CHCP
CALL
CD
BREAK
Warn the customer that the customer is breaking the law
Notify the supervisor and delete the material
Warn the customer that the customer is breaking the law and delete the material
Notify law enforcement authorities and leave the customer site
The wrong CPU was used
No thermal compound was used
No thermal compound was used
The thermocouple was not attached
10 digit decimal number
10 digit binary number
10 digit binary dump code
10 digit hexadecimal number
TCP works in a type of broadcast mode to all network nodes and UDP does not
TCP acknowledges each bit transmitted and UDP does not use acknowledgements
UDP is used for secure transmissions only and TCP is used for any type of transmission
UDP needs to perform authenticate before data is passed and TCP does not
An adult must be at home while the technician is on-site
The child must be in a different room while the customer is out
The customer should try to return within 10 minutes
The technician is not responsible for anything while the customer is gone
CPU fan set for intake, forward fan set for intake, rear fan set for exhaust
CPU fan set for exhaust, forward fan set for intake, rear fan set for intake
CPU fan set for exhaust, forward fan set for intake, rear fan set for exhaust
CPU fan set for intake, forward fan set for exhaust, rear fan set for exhaust
IO.SYS; Ntdetect.com and CONFIG.SYS
Ntldr; Boot.ini and Ntdetect.com
MSDOS.SYS; Ntoskernel and Ntdetect.com
Ntoskernel; Boot.ini and Ntdetect.com
Local user access
Correct share permissions
NTFS file system on the remote PC
An active SSL certificate
Correct user permissions
Perform the reset and tell the user to write down the last four digits so they won’t forget it again.
Inform the user that the last four digits must be verified and that they should call back when they can provide the needed information.
Ask the user to call back and discuss the issue with the technicians supervisor.
Perform the password reset for the user because the technician recognizes the user’s voice.
The gateway address is incorrectly configured
The DHCP server address is incorrect
The WINS server has not been specified
The switch that the computer is connected to is unplugged
The DHCP service is not running
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