A+ 220-602 Technician Quiz #1

1. Why would a company opt to use a dot matrix printer?

Output is faster than with an inkjet printer, but much more cost effective.

They are still useful in printing multipart forms

PPM output is far superior to other nonimpact printers.

All of the above

2. When might you use the ipconfig /relase and why might you use it?

To refresh the IP address; you might use it if you are unable to access applications on your system

To close the port; you might use it if your system is experiencing a critical malware threat

3. What laser printing step is accomplished with a charge of –600V applied to the EP drum by the primary corona wire? The charge is evenly distributed across the entire drum, creating an electronic field. This process enables the drum to become photoconductive and prepares it for the writing phase.

Preparing

Conditioning

Transferring

Fusing

4. Your computer randomly freezes up or crashes. What could be the cause?

Bad or failing memory chip

Bad power supply

Inconsistent wall voltage

B & c

A, b & c

5. Registry files are ________________ files.

Text

Numerical

ASCII

Binary

6. The system state is made up of:

Registry, COM + Class Registration Database, Boot files, and System files

The Registry, Boot files, IIS Metadirectory, and System files

The Registry, COM+ Class Registration database, Boot files, System files, and IIS Metadirectory (if installed)

The Registry, COM+ Class Registration database, System files, and IIS Metadirectory (if installed)

7. A user complains of not being able to connect to the network. You confirm that the cable is plugged into the wall and into the computer. What might you do next?

Check the setting in the BIOS

Exchange her cable with one that you know works

Exchange the NIC

Try plugging the cable into another switch.

A) Trash answer
B) Good job! Doing this can rule out a bad cable as your problem if it doesn't fix it.
C) Swapping out the NIC might be the answer, but you have to do more troubleshooting to reach that conclusion.
D) Another simple troubleshooting technique. Her computer and NIC may be fine and it may be that her port is bad/turned off.

Explanation

A) Trash answer
B) Good job! Doing this can rule out a bad cable as your problem if it doesn't fix it.
C) Swapping out the NIC might be the answer, but you have to do more troubleshooting to reach that conclusion.
D) Another simple troubleshooting technique. Her computer and NIC may be fine and it may be that her port is bad/turned off.

Submit

8. You want to find your MAC address on a Windows XP system. What tool(s) might you use to find it?

Ipconfig /all

Ipconfig

Getmac

A & b

A & c

9. True/False IP addresses in the range of 169.254.0.1 to 169.254.255.254 are APIPA, which stands for Automated Private IP Address and is commonly seen when a computer can't connect to the DHCP server.

True

False

The acronym stands for Automatic Private IP Addressing and Windows ME, Windows 2000 Pro, and all Windows XP version computers can assign themselves this type of address if they haven't been assigned one manually and can't connect to a DHCP server.

Explanation

The acronym stands for Automatic Private IP Addressing and Windows ME, Windows 2000 Pro, and all Windows XP version computers can assign themselves this type of address if they haven't been assigned one manually and can't connect to a DHCP server.