A+ 2009 Mini-quiz-01 (Hard)

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  • 1/77 Questions

    Software on a non-volatile chip is called

    • Hardware
    • Ram
    • Firmware
    • Cache
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A Plus Certification Quizzes & Trivia
About This Quiz

Helps prepare you for the A+ 2009 exam.

Questions in this exam are based on the questions that I failed to answer, so expect this quiz to be tougher then the other quizes I posted.

Consists of 77 Questions. I'll update it from time to time, untill It reaches 75-100 Questions. See more
Read the Questions carefully!

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  • 2. 

    PCI is an acronym for?

    • Personal computer interface

    • Peripheral component interconnect

    • Portable computer interface

    • Predetermined configuration intact

    Correct Answer
    A. Peripheral component interconnect
    Explanation
    PCI stands for Peripheral Component Interconnect, which is a computer bus for connecting peripheral devices to a computer motherboard. It is a standard interface that allows various components such as graphics cards, network cards, and storage devices to communicate with the computer's CPU and memory. The other options, Personal computer interface, Portable computer interface, and Predetermined configuration intact, do not accurately represent the meaning of PCI.

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  • 3. 

    How would you protect a computer system against brownouts?

    • Surge Supressor

    • UPS

    • SPS

    • Power Bar

    Correct Answer
    A. UPS
    Explanation
    A UPS is used to protect against power sags or brownouts. This means less than the normal voltage and current is supplied from the power company.

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  • 4. 

    On a dot matrix printer which paper type requires tractors to feed the paper?

    • Continuous Forms

    • Fiction Fed

    • Envelopes

    • Single Sheets

    Correct Answer
    A. Continuous Forms
    Explanation
    Dot matrix printers use track feeding which require continuous forms.

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  • 5. 

    Which of the following devices would hold several expansion cards?

    • SCSI

    • Riser

    • SATA

    • MCS

    Correct Answer
    A. Riser
    Explanation
    A riser card is used to hold multiple expansion cards in configurations where space limitations do not allow for the cards to stand in an upright position or to allow for additional space than is available on the motherboard.

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  • 6. 

    What would be the proper storage environment for OPC  (Organic PhotoConductive) drums?

    • Humidity Free

    • Cool and Dark

    • Warm and Dark

    • Cool and Bright

    Correct Answer
    A. Cool and Dark
    Explanation
    An OPC drum should be stored in a cool and dark environment.

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  • 7. 

    Which power state consumes more power?

    • Off

    • Sleep State S5

    • Hibernate

    • Stand by

    Correct Answer
    A. Stand by
    Explanation
    Stand-by saves the system state to ram and keeps it refreshed. This takes a small amount of power. Hibernation saves the contents of system memory to the hard disk and removes all power.

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  • 8. 

    On the dot-matrix you only see the bottom half of the characters. What could be a possible cause of this?

    • Wrong Paper thickness

    • Defective print head

    • Paper text incorrectly on tracker

    • Defective home position

    Correct Answer
    A. Defective print head
    Explanation
    The print head is defective and should be replaced.

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  • 9. 

    6 wire STP cable provides both data and power to connected FireWire devices.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    True. IEEE 1394 cabling uses two cable pairs to transmit and receive data. The additional two pair ,if present, carry power to the device.

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  • 10. 

    75Which of the following items need to be configured on a SCSI drive (Choose 2)

    • Termination

    • Cable length

    • Voltage

    • ID

    Correct Answer(s)
    A. Termination
    A. ID
    Explanation
    To set up SCSI drives we need SCSI ID to identify each SCSI device and the SCSI chain must be terminated at both ends with specific terminators

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  • 11. 

    To print a file in Windows XP, you could

    • Drag and drop file to printer icon

    • Drag and drop printer folder to file

    • Drag and drop file to printer folder

    • Drag and drop printer icon to file

    Correct Answer
    A. Drag and drop file to printer icon
    Explanation
    Drag and drop a file to a printer's shortcut icon on the desktop, to a printer icon in the Printers folder, to the printer's queue window, or alt-click a document file and chose Print.

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  • 12. 

    Why would the back of a page come out dirty on a Laser Printer?

    • Light weight paper

    • Bad AC power module

    • Contaminated fuser

    • High humidity level

    Correct Answer
    A. Contaminated fuser
    Explanation
    The fuser could be dirty. For example it could be contaminated with toner.

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  • 13. 

    How many pins are on a VGA connector?

    • 9

    • 12

    • 15

    • 25

    Correct Answer
    A. 15
    Explanation
    15 pins. 3 rows with 5 pins each.

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  • 14. 

    What is the paper transport technology most commonly associated with dot matrix printers?

    • Friction feed

    • Sheet feed

    • Tractor feed

    • Manual feed

    Correct Answer
    A. Tractor feed
    Explanation
    Tractor feed is the paper transport technology most commonly associated with dot matrix printers. Tractor feed uses a set of sprockets or tractors to pull the paper through the printer, ensuring accurate alignment and preventing paper jams. This method is particularly effective for continuous forms or multipart documents. It allows for reliable and precise paper movement, making it the preferred choice for dot matrix printers.

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  • 15. 

    What kind of wireless network would be used to provide connectivity for devices such as Keyboards, headphones, printers and a mouse?

    • Infrared

    • 802.11

    • Bluetooth

    • Wifi

    Correct Answer
    A. Bluetooth
    Explanation
    Bluetooth is used for personal area networking devices like keyboards and headphones.

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  • 16. 

    PCMCIA is PnP and Hot Swappable in Windows

    • True

    • False

    Correct Answer
    A. True
    Explanation
    PCMCIA stands for Personal Computer Memory Card International Association. It is a standard for connecting various devices, such as network cards or modems, to a computer. PnP (Plug and Play) means that the device can be connected to the computer without requiring manual configuration or installation of drivers. Hot Swappable means that the device can be connected or disconnected from the computer while it is still powered on. In Windows operating system, PCMCIA cards are designed to be both PnP and Hot Swappable, allowing for easy and convenient use of these devices. Therefore, the statement "PCMCIA is PnP and Hot Swappable in Windows" is true.

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  • 17. 

    A customer has a .32mm dot pitch monitor and wants a monitor with better resolution.  What would you recommend?

    • .32mm dot pitch

    • .38mm dot pitch

    • .50mm dot pitch

    • .26mm dot pitch

    Correct Answer
    A. .26mm dot pitch
    Explanation
    The smaller the dot pitch, the smaller the distance between the elements. This results in a clearer sharper image.

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  • 18. 

    The PCI Express bus is used exclusively for video.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The PCI-E bus is a faster replacement for the standard PCI bus. It is capable of speeds from 1X (250 MB/s) to 16X (4GB/s). It is ideal for video but it can be used by any device currently supported by PCI.

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  • 19. 

    How can a second SATA device be added to  a Sata cable that already contains a device?

    • Set second device as slave

    • It cannot

    • Place on first connector on SATA cable

    • Place on second connector on SATA cable

    Correct Answer
    A. It cannot
    Explanation
    SATA specifications and hardware permit only one device on each SATA cable. Multiple cable connections are available on the SATA controller for expansion.

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  • 20. 

    Rom DOES NOT usually contain what?

    • System BIOS

    • POST routine

    • MBR

    • CMOS setup

    Correct Answer
    A. MBR
    Explanation
    MBR stands for Master Boot Record and is placed only on hard drives to enable reading it's file allocation table for the placement of files on it.

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  • 21. 

    Windows 2000 Backup Utility allows backup to ________?

    • Tape only

    • Zip drives only

    • Tape and zip drives

    • Tapes, zip drives, and recordable CD Roms

    Correct Answer
    A. Tapes, zip drives, and recordable CD Roms
    Explanation
    The Windows 2000 Backup Utility is capable of backing up data to tapes, zip drives, and recordable CD Roms. This means that users have the flexibility to choose the storage medium that best suits their needs and preferences. Whether they prefer the traditional tape backups, the convenience of zip drives, or the versatility of recordable CD Roms, the Windows 2000 Backup Utility can accommodate their choices.

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  • 22. 

     What should be the first step when preparing your Windows 95 system for upgrade to Windows XP Professional?

    • Run the upgrade advisor

    • Check the hardware compatibility list

    • Windows 95 can not be upgraded to any version of Windows XP.

    • Windows 95 can only be upgraded to XP Home edition

    Correct Answer
    A. Windows 95 can not be upgraded to any version of Windows XP.
    Explanation
    There is no XP upgrade path for Windows 95 Operating System. Microsoft provides a free Upgrade Advisor. The Upgrade Advisor is the same tool that is used to scan your system for compatibility issues before you install Windows XP. You can also use the HCL.

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  • 23. 

    At the maximum segment length of 15 feet, IEEE 1394 supports which of the following transmission speeds?

    • 100mbps

    • 200mbps

    • 400mbps

    • All of these

    Correct Answer
    A. All of these
    Explanation
    A standard FireWire connection will support 100,200 and 400 Mbps. A faster standard IEEE 1394b is capable of supporting up to 800 Mbps.

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  • 24. 

    With the release of Mac OS X the OS began to use a UNIX core as opposed to its previous proprietary core.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Classic versions of the MAC OS are based on a proprietary core. OS X marked the move to UNIX.

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  • 25. 

    168-pin RAM chip is a:

    • SIMM

    • DIMM

    • Parity

    • None of the above

    Correct Answer
    A. DIMM
    Explanation
    A 168-pin RAM chip is a DIMM (Dual Inline Memory Module). DIMMs are a type of memory module that have a 168-pin connector and are commonly used in desktop computers. They provide a higher data transfer rate compared to SIMMs (Single Inline Memory Modules) and are more commonly used in modern computer systems. The term "parity" refers to a type of error checking mechanism in RAM modules, but it is not applicable to the given 168-pin RAM chip. Therefore, the correct answer is DIMM.

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  • 26. 

    In Windows 2000 how would you set a printer to be the default printer

    • In the printers folder right click the printer and choose set as a default printer

    • In the printers folder right click the printer choose properties and click set as default printer

    • In device manager right click the printer, choose properties and click set as default printer

    • In the printer wizard choose modify and an existing printer choose the printer and choose the set as default printer

    Correct Answer
    A. In the printers folder right click the printer and choose set as a default printer
    Explanation
    To set a printer as the default printer in Windows 2000, you would go to the printers folder, right-click on the desired printer, and select "set as default printer." This action will make the selected printer the default option for all print jobs unless specified otherwise.

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  • 27. 

    While the inkjet print is idle what keeps the ink from leaking out of the ink cartridge and onto the paper?

    • Pump pressure

    • A nozzle gate

    • Maintenance station

    • Electrical current

    Correct Answer
    A. A nozzle gate
    Explanation
    The nozzle gate, which is closed when the printer is idle, prevents the ink from leaking out of the cartridge.

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  • 28. 

    A page from a laser printer is smeared, what is the most probable fault?

    • Low toner

    • Bad fuser unit

    • Dirty corona wires

    • Poor quality paper

    Correct Answer
    A. Bad fuser unit
    Explanation
    The most probable fault for a smeared page from a laser printer is a bad fuser unit. The fuser unit is responsible for heating and pressing the toner onto the paper, and if it is not functioning properly, it can cause the toner to smear on the page. Low toner, dirty corona wires, and poor quality paper may affect print quality, but they are less likely to cause smearing.

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  • 29. 

    What is the common condition that is caused by the thermal expansion and cooling of computer components called?

    • Chip conduction

    • Socket Creep

    • Chip reduction

    • Chip Creep

    Correct Answer
    A. Chip Creep
    Explanation
    Chip creep refers to the problem of chips that, over time, would work their way out of the socket. Chip creep occurs due to thermal expansion; the contracting and expanding during system heat up and cool down.

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  • 30. 

    You acquire a new laptop with an AMD Athlon 2000+ processor. You check the system properties expecting to see the processor running at 2.0 GHz. It is running at 939 MHz. What is the problem?

    • Check the bios

    • There is no problem.

    • CPU needs to be activated

    • CPU needs to be overclocked

    Correct Answer
    A. There is no problem.
    Explanation
    In order to extend battery life and reduce heat the mobile processor scales its clock speed to match the demands of the system. At top speed this processor runs at 1.6 GHz.

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  • 31. 

    Your new sound card has a single external RCA type jack on it in addition to the standard 1/8" connections. What is it?

    • A/v connector

    • Audio bridge connector

    • SPDIF connector

    • Bookshelf speaker connector

    Correct Answer
    A. SPDIF connector
    Explanation
    The Sony/Phillips Digital Interface is designed to transfer digital signals between devices without degrading the signal by converting it to analog. This preserves the quality of the signal delivered to digital recording and playback devices.

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  • 32. 

    Which of the following is the most important step when upgrading a System bios

    • Shut down all peripherals

    • Save the bios upgrade files to a floppy disc

    • Unplug all connectors

    • Write down all the settings

    Correct Answer
    A. Write down all the settings
    Explanation
    When upgrading a System BIOS, it is important to write down all the settings before proceeding. This is because upgrading the BIOS can sometimes reset the settings to their default values, which may cause issues or conflicts with the hardware or software. By writing down the settings, the user can easily restore them after the upgrade, ensuring that the system functions properly. Shutting down peripherals, saving upgrade files, and unplugging connectors are also important steps, but they are not as crucial as preserving the settings.

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  • 33. 

    A PC starts with a loud pop and smoke starts coming out of the back. You unplug the unit immediately.  Which of the following actions will you take next?

    • Clear away the smoke

    • Check the manufacturer's web site for warranty info

    • Replace the power supply

    • Restart the machine

    Correct Answer
    A. Check the manufacturer's web site for warranty info
    Explanation
    This computer needs to be replaced, check to see if it’s still under warranty.

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  • 34. 

    You install a new local printer. When you print a test page on the printer, the printer prints some printer code and extra blank printer pages. What are the possible causes? (Choose Two)

    • Wrong printer driver.

    • Un-secured or loose printer cable.

    • Paper tray is overloaded

    • Toner cartridge needs to be replaced

    Correct Answer(s)
    A. Wrong printer driver.
    A. Un-secured or loose printer cable.
    Explanation
    The print driver could be incorrect or the print cable might be loose.

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  • 35. 

    What is the capacity of a DVD-R DL disk?

    • 4.5

    • 4.7

    • 8.5

    • 8.2

    • 9.5

    Correct Answer
    A. 8.5
    Explanation
    The capacity of a DVD-R DL disk is 8.5.

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  • 36. 

    What is processed 1st

    • IO.sys

    • CPU

    • CMOS

    • BIOS

    Correct Answer
    A. BIOS
    Explanation
    BIOS is run 1st (Code found in the CMOS chip on the motherboard). Bios code starts up the computer with POST (Power on Self Test) and then loads the OS.

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  • 37. 

    After answering a service call, you find a customer's computer is dead.  Which of the following checks would you perform first?

    • Check for excessive EMI

    • Check the AC outlet voltage level

    • Check the CMOS battery

    • Check to see if the PSU is functional

    Correct Answer
    A. Check the AC outlet voltage level
    Explanation
    Never overlook the obvious. Perform problem determination by checking all connections first, and that includes power connections. If the PC is plugged in, a faulty AC outlet would cause a dead computer.

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  • 38. 

    5 Extended Data Output (EDO) RAM is _________________ when compared to DRAM?

    • Slower

    • Faster

    • Older

    • Newer

    Correct Answer
    A. Faster
    Explanation
    EDO DRAM is typically 10-20 percent faster.

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  • 39. 

    You have replaced your laptop battery with a new one. Which action listed should you perform with the old one?

    • Discharge it and throw it out

    • Recycle it as is

    • Discharge and then recycle it

    • Charge it fully and dispose of it

    Correct Answer
    A. Recycle it as is
    Explanation
    Even an old laptop battery is still dangerous. Recycle it in accordance with local procedures.

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  • 40. 

     Which of the following devices have similar looking connectors? (Choose two)

    • SCSI scanner

    • Parallel printer

    • Tape Drives

    • Serial Port

    Correct Answer(s)
    A. SCSI scanner
    A. Parallel printer
    Explanation
    Both SCSI scanners and parallel printer's use Centronics connectors.

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  • 41. 

     A locally attached Windows XP printer is printing garbled text and several blank pages with each print request.  Which of the following is the easiest way to fix this?

    • Rollback the driver

    • Swap out the printer

    • Remove the printer and let windows reinstall it

    • Toner cartridge needs to be replaced

    • Corona wire is dirty

    Correct Answer
    A. Remove the printer and let windows reinstall it
    Explanation
    Windows Plug and Play will find the printer and reinstall it. It will ask for any additional software during the installation.

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  • 42. 

    Which of the following type of RAM is the fastest?

    • SDRAM

    • EDO

    • FDM

    • DRAM

    Correct Answer
    A. SDRAM
    Explanation
    SDRAM delivers the data in high-speed bursts.

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  • 43. 

    What does PCMCIA stand for?

    • Peripheral Connection Maximizing Initialization Adaptation

    • Personal Computer Miniature Connection Interface Adapter

    • Primary Computer Memory Connection Initialization and Access

    • Personal Computer Memory Card International Association

    Correct Answer
    A. Personal Computer Memory Card International Association
    Explanation
    PCMCIA stands for Personal Computer Memory Card International Association. This organization was responsible for developing and standardizing the PCMCIA card, which is a type of removable memory card used in computers and other electronic devices. The other options provided in the question do not accurately represent the acronym PCMCIA.

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  • 44. 

    You are a tech for a large company and are working at an employees desk when the phone rings, you should__________.

    • Leave a note on the users desk

    • Go and find the user

    • Let it go to the answering machine

    • Answer it and say that the user is away from their desk at the moment

    Correct Answer
    A. Answer it and say that the user is away from their desk at the moment
    Explanation
    Answer the phone and tell them that the employee is away from their desk.

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  • 45. 

    Which of the following are advantages of USB

    • Safety

    • Expansion

    • Ease of configuration

    • Speed

    • Safety

    Correct Answer(s)
    A. Expansion
    A. Ease of configuration
    A. Speed
    Explanation
    The USB was designed to allow large numbers (up to 127) of low- and medium-speed peripherals to be attached to a PC. USB was designed to be plug and play. Devices can be added and removed even while the system is running avoiding the need to reboot the system to detect it.

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  • 46. 

    On today's montherboards the Southbridge chipset controls the communication between the processor and which of the choices given? (Choose two)

    • L2 cache

    • Memory

    • Serial Ports

    • AGP bus

    • USB bus

    Correct Answer(s)
    A. Serial Ports
    A. USB bus
    Explanation
    The Northbridge chipset controls communications between the CPU, memory, PCI and AGP busses. The Southbridge actually uses the PCI bus to handle the I/O ports, USB and the IDE controller.

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  • 47. 

    Which statement is true concerning external conditions affect a wireless link's range?

    • Packet error rates increase on the signal's fringe

    • A dish antenna reduces the signal's range

    • The higher the frequency, the farther the signal travels

    • An omnidirectional antenna increases a signal's range

    Correct Answer
    A. Packet error rates increase on the signal's fringe
    Explanation
    A noisy or unstable environment can cause the range of a wireless LAN link to be decreased. The packet error rate of an RF link is greater at the fringes of coverage due to a small signal-to-noise ratio. Also, adding interference effectively raises the noise floor, lessening the likelihood of maintaining a solid link

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  • 48. 

    Given that the native resolution for XGA is 1024x768, what is the native resolution for UXGA?

    • 1280x720

    • 1600x1200

    • 1400x1050

    • 1920x1200

    • 1680x1050

    Correct Answer
    A. 1600x1200
    Explanation
    1280x720 is WXGA
    1400x1050 is SXGA
    1680x1050 is WSXGA
    1600x1200 is UXGA
    1920x1200 is WUXGA

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  • 49. 

    A page from a laser printer has a vertical white streak, what is the most probable fault?

    • Bad fuser unit

    • Dirty corona wires

    • Low toner

    • Paper is of low-quality

    Correct Answer
    A. Low toner
    Explanation
    This condition is a result of the toner being unevenly dispersed in the toner cartridge. It usually means you are low on toner. You may be able to print more pages by removing and gently shaking the toner cartridge.

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  • Current Version
  • Mar 18, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 22, 2009
    Quiz Created by
    Spawn_2_extreme

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