A+ 2009 Mini-quiz-01 (Hard)

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| By Spawn_2_extreme
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1. Software on a non-volatile chip is called

Explanation

Firmware refers to instructions and/or software that is electronically placed on the non-volatile chip so that it will be saved even when power is turned off. Rom-bios is an example. Firmware is originally placed on non-volatile chips in order to have it constantly available even if power is turned off.

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About This Quiz
A Plus Certification Quizzes & Trivia

Helps prepare you for the A+ 2009 exam.

Questions in this exam are based on the questions that I failed to answer, so expect this quiz... see moreto be tougher then the other quizes I posted.

Consists of 77 Questions. I'll update it from time to time, untill It reaches 75-100 Questions.
Read the Questions carefully!
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2. PCI is an acronym for?

Explanation

PCI stands for Peripheral Component Interconnect, which is a computer bus for connecting peripheral devices to a computer motherboard. It is a standard interface that allows various components such as graphics cards, network cards, and storage devices to communicate with the computer's CPU and memory. The other options, Personal computer interface, Portable computer interface, and Predetermined configuration intact, do not accurately represent the meaning of PCI.

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3. How would you protect a computer system against brownouts?

Explanation

A UPS is used to protect against power sags or brownouts. This means less than the normal voltage and current is supplied from the power company.

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4. On a dot matrix printer which paper type requires tractors to feed the paper?

Explanation

Dot matrix printers use track feeding which require continuous forms.

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5. Which of the following devices would hold several expansion cards?

Explanation

A riser card is used to hold multiple expansion cards in configurations where space limitations do not allow for the cards to stand in an upright position or to allow for additional space than is available on the motherboard.

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6. What would be the proper storage environment for OPC  (Organic PhotoConductive) drums?

Explanation

An OPC drum should be stored in a cool and dark environment.

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7. Which power state consumes more power?

Explanation

Stand-by saves the system state to ram and keeps it refreshed. This takes a small amount of power. Hibernation saves the contents of system memory to the hard disk and removes all power.

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8. On the dot-matrix you only see the bottom half of the characters. What could be a possible cause of this?

Explanation

The print head is defective and should be replaced.

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9. 6 wire STP cable provides both data and power to connected FireWire devices.

Explanation

True. IEEE 1394 cabling uses two cable pairs to transmit and receive data. The additional two pair ,if present, carry power to the device.

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10. 75Which of the following items need to be configured on a SCSI drive (Choose 2)

Explanation

To set up SCSI drives we need SCSI ID to identify each SCSI device and the SCSI chain must be terminated at both ends with specific terminators

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11. To print a file in Windows XP, you could

Explanation

Drag and drop a file to a printer's shortcut icon on the desktop, to a printer icon in the Printers folder, to the printer's queue window, or alt-click a document file and chose Print.

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12. Why would the back of a page come out dirty on a Laser Printer?

Explanation

The fuser could be dirty. For example it could be contaminated with toner.

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13. How many pins are on a VGA connector?

Explanation

15 pins. 3 rows with 5 pins each.

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14. What is the paper transport technology most commonly associated with dot matrix printers?

Explanation

Tractor feed is the paper transport technology most commonly associated with dot matrix printers. Tractor feed uses a set of sprockets or tractors to pull the paper through the printer, ensuring accurate alignment and preventing paper jams. This method is particularly effective for continuous forms or multipart documents. It allows for reliable and precise paper movement, making it the preferred choice for dot matrix printers.

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15. What kind of wireless network would be used to provide connectivity for devices such as Keyboards, headphones, printers and a mouse?

Explanation

Bluetooth is used for personal area networking devices like keyboards and headphones.

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16. PCMCIA is PnP and Hot Swappable in Windows

Explanation

PCMCIA stands for Personal Computer Memory Card International Association. It is a standard for connecting various devices, such as network cards or modems, to a computer. PnP (Plug and Play) means that the device can be connected to the computer without requiring manual configuration or installation of drivers. Hot Swappable means that the device can be connected or disconnected from the computer while it is still powered on. In Windows operating system, PCMCIA cards are designed to be both PnP and Hot Swappable, allowing for easy and convenient use of these devices. Therefore, the statement "PCMCIA is PnP and Hot Swappable in Windows" is true.

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17. A customer has a .32mm dot pitch monitor and wants a monitor with better resolution.  What would you recommend?

Explanation

The smaller the dot pitch, the smaller the distance between the elements. This results in a clearer sharper image.

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18. The PCI Express bus is used exclusively for video.

Explanation

The PCI-E bus is a faster replacement for the standard PCI bus. It is capable of speeds from 1X (250 MB/s) to 16X (4GB/s). It is ideal for video but it can be used by any device currently supported by PCI.

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19. How can a second SATA device be added to  a Sata cable that already contains a device?

Explanation

SATA specifications and hardware permit only one device on each SATA cable. Multiple cable connections are available on the SATA controller for expansion.

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20. Rom DOES NOT usually contain what?

Explanation

MBR stands for Master Boot Record and is placed only on hard drives to enable reading it's file allocation table for the placement of files on it.

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21. Windows 2000 Backup Utility allows backup to ________?

Explanation

The Windows 2000 Backup Utility is capable of backing up data to tapes, zip drives, and recordable CD Roms. This means that users have the flexibility to choose the storage medium that best suits their needs and preferences. Whether they prefer the traditional tape backups, the convenience of zip drives, or the versatility of recordable CD Roms, the Windows 2000 Backup Utility can accommodate their choices.

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22.  What should be the first step when preparing your Windows 95 system for upgrade to Windows XP Professional?

Explanation

There is no XP upgrade path for Windows 95 Operating System. Microsoft provides a free Upgrade Advisor. The Upgrade Advisor is the same tool that is used to scan your system for compatibility issues before you install Windows XP. You can also use the HCL.

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23. At the maximum segment length of 15 feet, IEEE 1394 supports which of the following transmission speeds?

Explanation

A standard FireWire connection will support 100,200 and 400 Mbps. A faster standard IEEE 1394b is capable of supporting up to 800 Mbps.

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24. With the release of Mac OS X the OS began to use a UNIX core as opposed to its previous proprietary core.

Explanation

Classic versions of the MAC OS are based on a proprietary core. OS X marked the move to UNIX.

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25. 168-pin RAM chip is a:

Explanation

A 168-pin RAM chip is a DIMM (Dual Inline Memory Module). DIMMs are a type of memory module that have a 168-pin connector and are commonly used in desktop computers. They provide a higher data transfer rate compared to SIMMs (Single Inline Memory Modules) and are more commonly used in modern computer systems. The term "parity" refers to a type of error checking mechanism in RAM modules, but it is not applicable to the given 168-pin RAM chip. Therefore, the correct answer is DIMM.

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26. In Windows 2000 how would you set a printer to be the default printer

Explanation

To set a printer as the default printer in Windows 2000, you would go to the printers folder, right-click on the desired printer, and select "set as default printer." This action will make the selected printer the default option for all print jobs unless specified otherwise.

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27. While the inkjet print is idle what keeps the ink from leaking out of the ink cartridge and onto the paper?

Explanation

The nozzle gate, which is closed when the printer is idle, prevents the ink from leaking out of the cartridge.

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28. A page from a laser printer is smeared, what is the most probable fault?

Explanation

The most probable fault for a smeared page from a laser printer is a bad fuser unit. The fuser unit is responsible for heating and pressing the toner onto the paper, and if it is not functioning properly, it can cause the toner to smear on the page. Low toner, dirty corona wires, and poor quality paper may affect print quality, but they are less likely to cause smearing.

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29. What is the common condition that is caused by the thermal expansion and cooling of computer components called?

Explanation

Chip creep refers to the problem of chips that, over time, would work their way out of the socket. Chip creep occurs due to thermal expansion; the contracting and expanding during system heat up and cool down.

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30. You acquire a new laptop with an AMD Athlon 2000+ processor. You check the system properties expecting to see the processor running at 2.0 GHz. It is running at 939 MHz. What is the problem?

Explanation

In order to extend battery life and reduce heat the mobile processor scales its clock speed to match the demands of the system. At top speed this processor runs at 1.6 GHz.

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31. Your new sound card has a single external RCA type jack on it in addition to the standard 1/8" connections. What is it?

Explanation

The Sony/Phillips Digital Interface is designed to transfer digital signals between devices without degrading the signal by converting it to analog. This preserves the quality of the signal delivered to digital recording and playback devices.

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32. Which of the following is the most important step when upgrading a System bios

Explanation

When upgrading a System BIOS, it is important to write down all the settings before proceeding. This is because upgrading the BIOS can sometimes reset the settings to their default values, which may cause issues or conflicts with the hardware or software. By writing down the settings, the user can easily restore them after the upgrade, ensuring that the system functions properly. Shutting down peripherals, saving upgrade files, and unplugging connectors are also important steps, but they are not as crucial as preserving the settings.

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33. A PC starts with a loud pop and smoke starts coming out of the back. You unplug the unit immediately.  Which of the following actions will you take next?

Explanation

This computer needs to be replaced, check to see if it’s still under warranty.

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34. You install a new local printer. When you print a test page on the printer, the printer prints some printer code and extra blank printer pages. What are the possible causes? (Choose Two)

Explanation

The print driver could be incorrect or the print cable might be loose.

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35. What is the capacity of a DVD-R DL disk?

Explanation

The capacity of a DVD-R DL disk is 8.5.

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36. What is processed 1st

Explanation

BIOS is run 1st (Code found in the CMOS chip on the motherboard). Bios code starts up the computer with POST (Power on Self Test) and then loads the OS.

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37. After answering a service call, you find a customer's computer is dead.  Which of the following checks would you perform first?

Explanation

Never overlook the obvious. Perform problem determination by checking all connections first, and that includes power connections. If the PC is plugged in, a faulty AC outlet would cause a dead computer.

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38. 5 Extended Data Output (EDO) RAM is _________________ when compared to DRAM?

Explanation

EDO DRAM is typically 10-20 percent faster.

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39. You have replaced your laptop battery with a new one. Which action listed should you perform with the old one?

Explanation

Even an old laptop battery is still dangerous. Recycle it in accordance with local procedures.

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40.  Which of the following devices have similar looking connectors? (Choose two)

Explanation

Both SCSI scanners and parallel printer's use Centronics connectors.

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41.  A locally attached Windows XP printer is printing garbled text and several blank pages with each print request.  Which of the following is the easiest way to fix this?

Explanation

Windows Plug and Play will find the printer and reinstall it. It will ask for any additional software during the installation.

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42. Which of the following type of RAM is the fastest?

Explanation

SDRAM delivers the data in high-speed bursts.

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43. What does PCMCIA stand for?

Explanation

PCMCIA stands for Personal Computer Memory Card International Association. This organization was responsible for developing and standardizing the PCMCIA card, which is a type of removable memory card used in computers and other electronic devices. The other options provided in the question do not accurately represent the acronym PCMCIA.

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44. You are a tech for a large company and are working at an employees desk when the phone rings, you should__________.

Explanation

Answer the phone and tell them that the employee is away from their desk.

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45. Which of the following are advantages of USB

Explanation

The USB was designed to allow large numbers (up to 127) of low- and medium-speed peripherals to be attached to a PC. USB was designed to be plug and play. Devices can be added and removed even while the system is running avoiding the need to reboot the system to detect it.

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46. On today's montherboards the Southbridge chipset controls the communication between the processor and which of the choices given? (Choose two)

Explanation

The Northbridge chipset controls communications between the CPU, memory, PCI and AGP busses. The Southbridge actually uses the PCI bus to handle the I/O ports, USB and the IDE controller.

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47. Which statement is true concerning external conditions affect a wireless link's range?

Explanation

A noisy or unstable environment can cause the range of a wireless LAN link to be decreased. The packet error rate of an RF link is greater at the fringes of coverage due to a small signal-to-noise ratio. Also, adding interference effectively raises the noise floor, lessening the likelihood of maintaining a solid link

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48. Given that the native resolution for XGA is 1024x768, what is the native resolution for UXGA?

Explanation

1280x720 is WXGA
1400x1050 is SXGA
1680x1050 is WSXGA
1600x1200 is UXGA
1920x1200 is WUXGA

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49. A page from a laser printer has a vertical white streak, what is the most probable fault?

Explanation

This condition is a result of the toner being unevenly dispersed in the toner cartridge. It usually means you are low on toner. You may be able to print more pages by removing and gently shaking the toner cartridge.

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50. A PC's CMOS information was erased.  What should you do first after re-entering the correct settings?

Explanation

We should observe and see if the problem reoccurs. If it reoccurs replace the CMOS battery.

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51. Preventive maintenance of hardware means: (Choose two)

Explanation

Preventive maintenance consists of performing any scheduled maintenance recommended by the manufacturer, and visually inspecting the equipment for any signs of damage or wear.

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52. You have a Notebook PC, with a 2.5 inch IDE hard drive that will not respond. How could you confirm if the problem is in the hard drive or the Notebook's IDE interface? (Choose Two)

Explanation

Either the IDE interface or the 2.5 HD is malfunctioning, and you must discover which. You could try the 2.5 HD in a Desktop computer, or you could try a 3.5 HD on the LapTop.

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53. Your company has a computer in a public access area. You need to change which of the following in the BIOS?

Explanation

In the BIOS the supervisor password will prevent someone from reconfiguring the BIOS settings without the proper password.

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54. Your laser printer is producing pages with a solid blank line running the length of the paper, what is the likely cause of this?

Explanation

A blank line usually indicates that the toner is low.

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55. Of the acronyms given, which best describes an IEEE 1394 compliant cable

Explanation

IEEE 1394 cabling consists of shielded cable pairs encased in another overall shielded cable.There are 4 and 6 wire versions of this cable type, known as STP, used in IEEE1394 connections.

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56. Which wireless client utility allows a network administrator to view packet errors, connection speed, and link viability?

Explanation

Link status monitor utilities allow users to view packet errors, successful transmissions, connection speed, link viability, and many other valuable parameters. A utility for doing real-time link connectivity tests is usually included.

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57.  What is the main difference between AT and ATX style motherboards? (Choose two)

Explanation

ATX motherboards support the PS/2 port and a Soft power switch.

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58. A laser printer generates a completely black paper. What is the cause?

Explanation

No power to the primary corona would cause a totally black paper.\n

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59. The electrical connection between the docking station and a laptop computer is (choose 2):

Explanation

You must have the correct docking station for each specific portable computer brand.

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60. The paper transport system of a dot matrix printer is primarily.

Explanation

Dot matrix printers can use plain paper when a sheet feeder is attached, but remember the primary paper path is using sprocket fed continuous form paper loaded into the printer's tractor rollers.

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61. Which of the following events increase the chances of a motherboard failures? (choose 2)

Explanation

Power loss during the update process of the BIOS could result in a motherboard failure. A serial mouse is directly connected to an adapter on the motherboard. Avoid connecting a serial mouse to the computer while the power is turned on.

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62. On which of the following security schemes should wireless networks user authentication be based? (Choose three)

Explanation

Because user authentication is a wireless LAN's weakest link, and the 802.11 standard does not specify any method of user authentication, it is imperative that the administrator implement user-based authentication as soon as possible upon installing a wireless LAN infrastructure. User authentication should be based on device-independent schemes such as usernames and passwords, biometrics, smart cards, token-based systems, or some other type of secure means of identifying the user, not the hardware.

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63. Which priority settings are set for the SCSI ID number (Choose 2)

Explanation

The highest priority ID on the SCSI bus is 7. You normally assign this ID to the host adapter. Next in priority, from highest to lowest are IDs 6-0 and then 15-8. So 0 has higher priority than 15.

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64. A printer prints a test page from the printer, but it will not tprint from Windows printer icon.  Which of the following is the problem?

Explanation

Failure to print is usually associated with bad or corrupted print drivers.

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65. Memory Overflow' error message can be overcome by: (Choose 3)

Explanation

This message means that the printer cannot handle the job in its own RAM space. Reduce resolution or RET or add RAM to the printer.

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66. You have a customer who wants to setup personal area wireless printing for his laptop, which of the following technologies are available? (Pick 2)

Explanation

Both Bluetooth and Infrared are used for personal area networks which will allow for wireless printing from a laptop.

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67. In MAC OSX (10.3) which interfaces were replaced by the System Preferences?

Explanation

The System Preferences panel is where you can make changes to all of your system settings. This replaces the Classic Control panels.

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68. What is the native resolution for WSXGA+

Explanation

1280x720 = WXGA
1400x1050= SXGA+
1600x1050= WSXGA+
1600x1200= UXGA
1920x1200= WUXGA

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69. Which of the following hardware components are required for the POST to complete?

Explanation

The POST (Power-On Self-Test) is a diagnostic test that a computer performs upon startup to check if all hardware components are functioning correctly. The CPU (Central Processing Unit) is essential for the computer to function, as it is responsible for executing instructions. The RAM (Random Access Memory) is necessary for the computer to store and access data quickly. The video card is required for displaying visuals on the monitor. Therefore, these three components (CPU, RAM, and video card) are required for the POST to complete successfully. The mouse and hard drive are not directly involved in the POST process.

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70. How many channels must exist between two 802.11b frequency bands in order to avoid channel overlap?

Explanation

In order to avoid channel overlap between two 802.11b frequency bands, there must be four channels. Channel overlap can cause interference and decrease the performance of wireless networks. Therefore, having four channels between the frequency bands ensures that there is enough separation to prevent interference and maintain optimal network performance.

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71. You have a 4 GB partition.  In Windows 2000 Pro what file system can be used on this partition?

Explanation

FAT /FAT 16 is not capable of handling a single 4 GB partition

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72. Which of the following components are not found in the toner cartridge of a laser printer?

Explanation

The Toner Cartridge or EP cartridge when purchased contains the photosensitive drum, the cleaning blade and the primary corona wire. The transfer corona wire is located on the printer itself.

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73. Which one of the following can cause all-band interference

Explanation

Technologies like Bluetooth, which hops across the entire 2.4-GHz ISM band many times per second, usually interfere significantly with 802.11 RF signals. Bluetooth is considered all-band interference for an 802.11 wireless network.

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74. If a Laser printer pulls multiple paper sheets at one time, what are possible causes?

Explanation

Humidity could cause the papers to stick together, improper paper, or too thin paper for example, could allow many papers to be pulled at the same time. A defective separation pad could cause several papers to be used at a time.

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75. How can you create a mapped drive in XP?

Explanation

To create a mapped drive go to Tools>Map Network Drive. Then enter the UNC path to the share.

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76. Which of the following are the main hard drive settings in the CMOS (Choose 3)

Explanation

Early Bios's had a limitation on the maximum cylinder, head and sector (CHS) values allowed.

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77. 7Which of the following are advantages of 802.11b DSSS over 802.11 FHSS? (Choose two.)

Explanation

The cost of implementing a direct sequence system is far less than that of a frequency- hopping system. DSSS equipment is widely available in today’s marketplace, and its rapid adoption has helped drive down the costs. The latest frequency-hopping systems are slower than the latest DSSS systems, mainly because their maximum data rate is only 2 Mbps.

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Software on a non-volatile chip is called
PCI is an acronym for?
How would you protect a computer system against brownouts?
On a dot matrix printer which paper type requires tractors to feed the...
Which of the following devices would hold several expansion cards?
What would be the proper storage environment for OPC  (Organic...
Which power state consumes more power?
On the dot-matrix you only see the bottom half of the characters. What...
6 wire STP cable provides both data and power to connected FireWire...
75Which of the following items need to be configured on a SCSI drive...
To print a file in Windows XP, you could
Why would the back of a page come out dirty on a Laser Printer?
How many pins are on a VGA connector?
What is the paper transport technology most commonly associated with...
What kind of wireless network would be used to provide connectivity...
PCMCIA is PnP and Hot Swappable in Windows
A customer has a .32mm dot pitch monitor and wants a monitor with...
The PCI Express bus is used exclusively for video.
How can a second SATA device be added to  a Sata cable that...
Rom DOES NOT usually contain what?
Windows 2000 Backup Utility allows backup to ________?
 What should be the first step when preparing your Windows 95...
At the maximum segment length of 15 feet, IEEE 1394 supports which of...
With the release of Mac OS X the OS began to use a UNIX core as...
168-pin RAM chip is a:
In Windows 2000 how would you set a printer to be the default printer
While the inkjet print is idle what keeps the ink from leaking out of...
A page from a laser printer is smeared, what is the most probable...
What is the common condition that is caused by the thermal expansion...
You acquire a new laptop with an AMD Athlon 2000+ processor. You check...
Your new sound card has a single external RCA type jack on it in...
Which of the following is the most important step when upgrading a...
A PC starts with a loud pop and smoke starts coming out of the back....
You install a new local printer. When you print a test page on the...
What is the capacity of a DVD-R DL disk?
What is processed 1st
After answering a service call, you find a customer's computer is...
5 Extended Data Output (EDO) RAM is _________________ when compared to...
You have replaced your laptop battery with a new one. Which action...
 Which of the following devices have similar looking connectors?...
 A locally attached Windows XP printer is printing garbled text...
Which of the following type of RAM is the fastest?
What does PCMCIA stand for?
You are a tech for a large company and are working at an employees...
Which of the following are advantages of USB
On today's montherboards the Southbridge chipset controls the...
Which statement is true concerning external conditions affect a...
Given that the native resolution for XGA is 1024x768, what is the...
A page from a laser printer has a vertical white streak, what is the...
A PC's CMOS information was erased.  What should you do first...
Preventive maintenance of hardware means: (Choose two)
You have a Notebook PC, with a 2.5 inch IDE hard drive that will not...
Your company has a computer in a public access area. You need to...
Your laser printer is producing pages with a solid blank line running...
Of the acronyms given, which best describes an IEEE 1394 compliant...
Which wireless client utility allows a network administrator to view...
 What is the main difference between AT and ATX style...
A laser printer generates a completely black paper. What is the cause?
The electrical connection between the docking station and a laptop...
The paper transport system of a dot matrix printer is primarily.
Which of the following events increase the chances of a motherboard...
On which of the following security schemes should wireless networks...
Which priority settings are set for the SCSI ID number (Choose 2)
A printer prints a test page from the printer, but it will not tprint...
Memory Overflow' error message can be overcome by: (Choose 3)
You have a customer who wants to setup personal area wireless printing...
In MAC OSX (10.3) which interfaces were replaced by the System...
What is the native resolution for WSXGA+
Which of the following hardware components are required for the POST...
How many channels must exist between two 802.11b frequency bands in...
You have a 4 GB partition.  In Windows 2000 Pro what file system...
Which of the following components are not found in the toner cartridge...
Which one of the following can cause all-band interference
If a Laser printer pulls multiple paper sheets at one time, what are...
How can you create a mapped drive in XP?
Which of the following are the main hard drive settings in the CMOS...
7Which of the following are advantages of 802.11b DSSS over 802.11...
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