IFMA CFM Practice Exam Questions And Answers

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  • 1/184 Questions

    The federal agency responsible for implementing and enforcing workplace health and safety standards is the:

    • Centers for Disease Control and Prevention
    • Occupational Safety and Health Administration
    • Department of Energy
    • National Institute of Health
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About This Quiz

Here is an interesting IFMA CFM Practice Exam test that is designed to test your knowledge of this subject. The CFM for facility managers ensures that a facility manager has proper knowledge and training to deal with continually increasing complex building management issues. This practice test will assist to prepare for this exam. Do not choose NEXT until you are See moresure of your answer. You cannot go back to a previous question.

IFMA CFM Practice Exam Questions And Answers - Quiz

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  • 2. 

    Planning & Project Management Performance Measures The objective of the facility plans has its origin in corporation's:

    • Accounting plan

    • Strategic and Operational Plans

    • Personal Plan

    • MIS Plan

    Correct Answer
    A. Strategic and Operational Plans
    Explanation
    The objective of the facility plans is derived from the corporation's strategic and operational plans. These plans outline the long-term goals and objectives of the organization and provide the framework for decision-making and resource allocation. Facility plans are developed to support and align with these strategic and operational plans, ensuring that the organization's facilities are designed and managed in a way that supports the overall business objectives.

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  • 3. 

    To be legally enforceable, a contract to purchase real estate must:

    • Be in writing

    • Involve unrelated parties

    • Detail any financing

    • Include insurance requirements

    Correct Answer
    A. Be in writing
    Explanation
    A contract to purchase real estate must be in writing in order to be legally enforceable. This is because real estate transactions involve significant financial commitments and potential risks, and a written contract helps ensure clarity, transparency, and protection for both parties involved. A written contract provides a clear record of the agreed-upon terms and conditions, preventing any misunderstandings or disputes that may arise in the future. It also serves as evidence in case of any legal actions or claims related to the contract. Therefore, a written contract is a fundamental requirement for the enforceability of a real estate purchase agreement.

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  • 4. 

    Ergonomics generally studies:

    • Workplace comfort and efficiency

    • Worker's interactions with each other

    • Exercise and stress in the workplace

    • Productivity related to salary

    Correct Answer
    A. Workplace comfort and efficiency
    Explanation
    Ergonomics is the study of designing and arranging the workplace in a way that maximizes comfort and efficiency for the workers. It focuses on creating a work environment that reduces physical strain and promotes productivity. This includes optimizing factors such as workstation layout, seating, lighting, and equipment design to minimize the risk of musculoskeletal disorders and improve overall well-being. Worker interactions, exercise and stress, and productivity related to salary are not the primary focus of ergonomics, although they may indirectly be influenced by the design of the workplace.

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  • 5. 

    Traditionally, the construction contract is between the contractor and the:

    • Architect

    • Interior designer

    • Engineer

    • Owner

    Correct Answer
    A. Owner
    Explanation
    The correct answer is "Owner." In a traditional construction contract, the contractor enters into an agreement with the owner of the project. The owner is responsible for hiring the contractor and overseeing the construction process. The architect, interior designer, and engineer may be involved in the project, but they typically work under the direction of the owner and are not parties to the construction contract.

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  • 6. 

    Facility Managers are more likely to have control of a(n):

    • Investment center

    • Profit center

    • Capital budget

    • Operating budget

    Correct Answer
    A. Operating budget
    Explanation
    Facility Managers are more likely to have control of an operating budget because it is directly related to the day-to-day operations and maintenance of a facility. The operating budget includes expenses such as utilities, maintenance, repairs, and supplies, which are all within the scope of a Facility Manager's responsibilities. In contrast, an investment center refers to a department or division that generates revenue and incurs expenses, a profit center refers to a department or division that generates revenue, and a capital budget refers to the funds allocated for long-term investments in assets. While Facility Managers may have some involvement in these areas, their primary focus is on managing and controlling the operating budget.

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  • 7. 

    Defining project objectives will be most effective through:

    • Written documents

    • Verbal communications

    • The assumption that everyone knows them

    • CAD drawings

    Correct Answer
    A. Written documents
    Explanation
    Defining project objectives through written documents is the most effective approach because it provides a clear and documented record of the objectives. Written documents can be referred to and shared with all stakeholders, ensuring that everyone has a consistent understanding of the project goals. This method also allows for easy reference and review throughout the project lifecycle, minimizing misunderstandings and promoting accountability. Verbal communications may be prone to misinterpretation or forgotten over time, while assuming that everyone knows the objectives can lead to confusion and lack of alignment. CAD drawings, although useful for visualizing project details, may not effectively capture the overall objectives of the project.

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  • 8. 

    Efforts to keep equipment in good operating condition is called:

    • Maintenance

    • Troubleshooting

    • Monitoring

    • Inspection

    Correct Answer
    A. Maintenance
    Explanation
    Maintenance refers to the efforts made to keep equipment in good operating condition. It involves regular inspections, repairs, and preventive measures to prevent breakdowns and ensure the equipment's optimal performance. Troubleshooting, monitoring, and inspection are related activities but do not encompass the comprehensive approach of maintenance, which includes all necessary actions to maintain and prolong the lifespan of equipment.

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  • 9. 

    Your company requires new leased office space of 10,000 square feet in the next six months. You determine that using a commercial real estate broker would expedite the site selection. When receiving candidates, what is the most important factor?

    • That the broker be employed by the largest commercial real estate firm in the city where your lease requirement is located

    • That the broker also be the listing agent and represent a large number of landlords buildings in the local real estate market

    • That the broker always have a long list of references from Fortune 500 companies which he or she has represented in the past

    • That the broker work with you in a consistent partnership while providing experienced market knowledge and a good understanding of how commercial office leases function for both landlords and tenants

    Correct Answer
    A. That the broker work with you in a consistent partnership while providing experienced market knowledge and a good understanding of how commercial office leases function for both landlords and tenants
    Explanation
    The most important factor when receiving candidates for a commercial real estate broker is that they work with you in a consistent partnership while providing experienced market knowledge and a good understanding of how commercial office leases function for both landlords and tenants. This ensures that the broker will be able to effectively assist in the site selection process and navigate the complexities of leasing office space. The other options, such as the size of the broker's firm, the number of landlords they represent, or their list of references, may not necessarily guarantee the same level of expertise and personalized service.

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  • 10. 

    To effectively operate a new building systems, all maintenance personnel should have:

    • A copy of all contract documents

    • Training in each system

    • Consultants on call

    • A copy of last year's maintenance schedule

    Correct Answer
    A. Training in each system
    Explanation
    To effectively operate a new building system, maintenance personnel need to have training in each system. This is because they need to have a thorough understanding of how each system works and what maintenance procedures are required. Without proper training, they may not be able to identify and address any issues or perform necessary maintenance tasks. Having training in each system ensures that maintenance personnel are equipped with the knowledge and skills to effectively operate and maintain the building systems.

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  • 11. 

    Quality Assessment & Innovation Summary Who are the facility manager's customers?

    • Other department managers

    • Staff and other employees

    • All building occupants

    • Executive management

    Correct Answer
    A. All building occupants
    Explanation
    The facility manager's customers are all the building occupants. This includes other department managers, staff, other employees, and executive management. The facility manager is responsible for ensuring that the building and its services meet the needs and expectations of all occupants, regardless of their role or position within the organization. This could involve managing maintenance and repairs, coordinating office moves, providing a comfortable and safe working environment, and addressing any concerns or issues raised by the occupants.

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  • 12. 

    In conference rooms, auditoriums, and other areas of assembly, the most significant heat gain is from:

    • Lighting

    • Ventilation

    • Equipment

    • People

    Correct Answer
    A. People
    Explanation
    In conference rooms, auditoriums, and other areas of assembly, the most significant heat gain is from people. This is because human bodies generate heat through metabolic processes. When a large number of people are present in a confined space, their collective body heat can quickly raise the temperature in the room. This is especially true in crowded spaces where there is limited ventilation or air conditioning. While lighting, ventilation, and equipment may also contribute to heat gain, the heat generated by people is typically the primary factor that needs to be managed in such spaces.

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  • 13. 

    Ceiling return air plenums control the spread of fire from space to space by:

    • Spray-on insulation

    • Fire dampers

    • Asbestos coatings

    • Ventilation

    Correct Answer
    A. Fire dampers
    Explanation
    Fire dampers play a crucial role in controlling the spread of fire from space to space in ceiling return air plenums. They are designed to prevent the passage of fire and smoke through the HVAC duct system, which could otherwise allow flames and smoke to travel between rooms and floors. Fire dampers typically use a fusible link that melts at a specific temperature, causing the damper to close and block the passage of air, thus helping to compartmentalize the fire and prevent its spread. The other options mentioned – spray-on insulation, asbestos coatings, and ventilation – do not directly contribute to controlling the spread of fire within return air plenums.

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  • 14. 

    Facility Purpose Facility management employees must possess all of the following except:

    • Analytical thinking

    • Flexibility

    • Initiative

    • Complete independence

    Correct Answer
    A. Complete independence
    Explanation
    Facility management employees must possess analytical thinking, flexibility, and initiative in order to effectively manage and maintain facilities. However, complete independence is not necessary as facility management often requires collaboration and coordination with other team members and stakeholders. Facility managers need to work with various departments, contractors, and vendors to ensure the smooth operation of the facility. Therefore, while independence is important, it is not the only trait required for successful facility management.

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  • 15. 

    What is the primary goal of benchmarking?

    • Networking with peers

    • Sharing ideas and issues

    • Improving operational performance

    • Developing management skills

    Correct Answer
    A. Improving operational performance
    Explanation
    The primary goal of benchmarking is to improve operational performance. Benchmarking involves comparing an organization's processes, products, and services against those of competitors or industry leaders to identify areas for improvement and best practices. By benchmarking, organizations can identify gaps in performance, set goals for improvement, and implement strategies to enhance efficiency, productivity, and overall operational effectiveness. This helps organizations stay competitive, enhance customer satisfaction, and achieve higher levels of success in their operations.

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  • 16. 

    Administrating Building Operations and Maintenance The level of maintenance that intends to preserve the performance expected from the equipment or system is:

    • Troubleshooting

    • Breakdown maintenance

    • Service maintenance

    • Preventive maintenance

    Correct Answer
    A. Preventive maintenance
    Explanation
    Preventive maintenance refers to the level of maintenance that aims to preserve the expected performance of equipment or systems. It involves regular inspections, cleaning, lubrication, and replacement of parts to prevent breakdowns and ensure optimal functioning. By proactively addressing potential issues, preventive maintenance helps to avoid costly repairs and downtime. This approach helps to extend the lifespan of equipment and improve overall operational efficiency.

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  • 17. 

    What is the most practical lighting option for illuminating interior working areas in an office?

    • Fluorescent lighting

    • Incandescent lighting

    • High-Intensity discharge lamps

    • Combination of incandescent and HID lighting

    Correct Answer
    A. Fluorescent lighting
    Explanation
    Fluorescent lighting is commonly used in office environments due to its energy efficiency, long lifespan, and ability to provide bright and even illumination. It produces less heat compared to incandescent lighting, making it more comfortable for prolonged use in indoor spaces. Additionally, fluorescent lighting fixtures are available in various sizes and shapes, allowing for flexible installation options to suit different office layouts. Therefore, fluorescent lighting is the preferred choice for efficiently illuminating interior working areas in offices.

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  • 18. 

    The keys to providing any facilities service is to effectively manage service efforts and to maintain realistic:

    • Estimation

    • Expectations

    • Assessments

    • Exertion

    Correct Answer
    A. Expectations
    Explanation
    To effectively manage service efforts and ensure customer satisfaction, it is crucial to maintain realistic expectations. This means setting clear and achievable goals and communicating them to both the service providers and the customers. By managing expectations, the service provider can avoid overpromising and underdelivering, which can lead to dissatisfaction and negative experiences. Realistic expectations also help in resource allocation and planning, ensuring that the facilities service is provided efficiently and effectively.

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  • 19. 

    The Central issue in an investment decision is the owner’s:

    • Qualifications

    • Objectives

    • Background

    • Aggressiveness

    Correct Answer
    A. Objectives
    Explanation
    In an investment decision, the central issue is the owner's objectives. This refers to the goals or desired outcomes that the owner wants to achieve through their investment. The owner's objectives could include factors such as maximizing returns, preserving capital, generating income, or achieving a specific financial milestone. The owner's objectives play a crucial role in determining the investment strategy, risk tolerance, and time horizon for the investment. By understanding the owner's objectives, investment professionals can tailor their recommendations to align with the owner's goals and help them achieve their desired outcomes.

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  • 20. 

    Human and Environmental Factors National Emission Standards for Hazardous Air Pollutants (NESHAPs) concerning asbestos-containing material (ACM) in existing on-site structures are often cited in cases of:

    • Cleaning

    • Painting

    • Renovation

    • New construction

    Correct Answer
    A. Renovation
    Explanation
    NESHAPs concerning ACM in existing on-site structures are often cited in cases of renovation. This is because renovation activities can disturb and release asbestos fibers into the air, posing a health risk to workers and occupants. NESHAPs provide guidelines and regulations to ensure proper handling, removal, and disposal of ACM during renovation projects, minimizing the potential exposure to asbestos.

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  • 21. 

    Hazcom Specifics on a chemical's properties, hazards and safe use are given in a:

    • Written HAZCOM program

    • DOT label

    • Material Safety Data Sheet

    • Hazardous assessment

    Correct Answer
    A. Material Safety Data Sheet
    Explanation
    A Material Safety Data Sheet (MSDS) provides detailed information about a chemical's properties, hazards, and safe use. It includes information such as physical and chemical properties, health hazards, precautions for safe handling and use, and emergency procedures. MSDSs are typically provided by the manufacturer or supplier of the chemical and are an important resource for ensuring the safe handling and use of chemicals in the workplace.

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  • 22. 

    In the facility planning process, strategic planning decisions can occur:

    • In the first quarter

    • At mid-year

    • In the last quarter

    • At any time

    Correct Answer
    A. At any time
    Explanation
    In the facility planning process, strategic planning decisions can occur at any time. This means that these decisions are not limited to specific quarters or timeframes. Strategic planning decisions are crucial for determining the long-term goals and objectives of the facility, as well as the allocation of resources and development of action plans. By allowing these decisions to occur at any time, organizations have the flexibility to adapt to changing circumstances and make informed decisions whenever necessary.

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  • 23. 

    In a closed loop HVAC system, the feedback process begins with the:

    • Controller

    • Sensor

    • Actuator

    • Controlled device

    Correct Answer
    A. Sensor
    Explanation
    In a closed loop HVAC system, the feedback process begins with the sensor. The sensor is responsible for measuring the current conditions such as temperature, humidity, or pressure in the environment. It sends this information to the controller, which then compares it to the desired setpoint. Based on this comparison, the controller determines if any adjustments need to be made. The controller then sends signals to the actuator, which is responsible for making the necessary changes to the controlled device, such as adjusting the temperature or airflow. Therefore, the sensor is the starting point of the feedback process in a closed loop HVAC system.

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  • 24. 

    The variable air volume (VAV) system depends on:

    • Sensors for static pressure in the ducts

    • Water moved through pumps at a high rate

    • Ducts of uniform size

    • Condenser water temperature of 75 degrees to 80 degrees

    Correct Answer
    A. Sensors for static pressure in the ducts
    Explanation
    The correct answer is "Sensors for static pressure in the ducts." In a variable air volume (VAV) system, sensors are used to measure the static pressure in the ducts. These sensors help to regulate the airflow by adjusting the speed of the fan or the position of the dampers. By monitoring the static pressure, the system can maintain a consistent airflow and ensure that the desired temperature and comfort levels are achieved in the conditioned space.

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  • 25. 

    The heart of the elevator system and location of most routine maintenance is the:

    • Hoist-way

    • Cab

    • Pit

    • Machine room

    Correct Answer
    A. Machine room
    Explanation
    The machine room is the correct answer because it houses the main components of the elevator system, including the motor, control panel, and other mechanical equipment. Routine maintenance tasks such as lubrication, inspection, and repairs are typically performed in the machine room. The hoist-way is the vertical shaft where the elevator car moves, the cab is the enclosed space where passengers ride, and the pit is the area at the bottom of the hoist-way. However, these locations are not the primary focus of routine maintenance and do not contain the essential equipment for the elevator system.

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  • 26. 

    The measurement of the frequency of change in the physical workplace of an organization is referred to as:

    • Churn

    • Development

    • Outsourcing

    • Service delivery

    Correct Answer
    A. Churn
    Explanation
    Churn refers to the measurement of the frequency of change in the physical workplace of an organization. It is a term commonly used in business to describe the rate at which employees leave a company and are replaced by new hires. In this context, churn is used to assess the turnover and movement of employees within an organization, indicating the level of instability and change within the workplace. It helps organizations understand the dynamics of their workforce and make informed decisions regarding talent management and employee retention strategies.

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  • 27. 

    The point where total income and total expenses equal each other out is the:

    • Yield-equity equalization point

    • Leverage

    • Break-even point

    • 32% of total operating expense

    Correct Answer
    A. Break-even point
    Explanation
    The break-even point is the point at which total income and total expenses are equal. This means that the business is neither making a profit nor incurring a loss. It is an important concept in financial analysis as it helps determine the minimum level of sales or revenue needed to cover all costs. By reaching the break-even point, a business can start generating profits. Therefore, the correct answer is break-even point.

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  • 28. 

    All of the following types of information are required on a typical MSDS except:

    • Safe handling procedures and controls

    • Precautionary, spill, leak, and clean up procedures

    • Titles of personnel authorized to use the chemical

    • Potential for fire and/ or explosion

    Correct Answer
    A. Titles of personnel authorized to use the chemical
    Explanation
    The MSDS (Material Safety Data Sheet) is a document that provides detailed information about a hazardous chemical. It includes information about safe handling procedures, precautionary measures, spill cleanup procedures, and the potential for fire or explosion. However, it does not typically include the titles of personnel authorized to use the chemical. This information is typically not relevant to the safe handling and use of the chemical, which is the main purpose of an MSDS.

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  • 29. 

    Facility Function - Mission and Vision Statements The quality of customer service should be determined by:

    • Budgetary constraints

    • Manager's expectations

    • Expert opinions

    • Customer perceptions

    Correct Answer
    A. Customer perceptions
    Explanation
    The quality of customer service should be determined by customer perceptions because ultimately, it is the customers who experience and evaluate the service provided. Their perceptions and feedback are crucial in assessing the effectiveness and satisfaction level of the service. Budgetary constraints, manager's expectations, and expert opinions may provide some guidance, but they do not reflect the actual experience and satisfaction of the customers. Therefore, customer perceptions should be the primary factor in determining the quality of customer service.

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  • 30. 

    Leadership Setting long-range goals and strategies, defining the direction of a unit or organization, recognizing the possibilities and potential in the future, and inspiring others to join in are all aspects of:

    • Supervision

    • Management

    • Administration

    • Leadership

    Correct Answer
    A. Leadership
    Explanation
    Leadership involves setting long-range goals and strategies, defining the direction of a unit or organization, recognizing the possibilities and potential in the future, and inspiring others to join in. This role goes beyond supervision, management, and administration, as it requires the ability to motivate and guide others towards a common vision. Leadership is about inspiring and influencing others to achieve shared goals, while supervision focuses more on overseeing tasks and ensuring they are completed. Management involves organizing and coordinating resources to achieve objectives, and administration involves implementing policies and procedures. Therefore, the correct answer is leadership.

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  • 31. 

    Review of Existing Environmental Practices and Procedures What should you do as a facility manager, when personnel have developed symptoms associated with "sick building syndrome"?

    • Hire an indoor air quality consultant

    • Investigate the HVAC system with in-house personnel

    • Clean all carpet and dust

    • Vacuum the HVAC system's duct work

    Correct Answer
    A. Hire an indoor air quality consultant
    Explanation
    When personnel have developed symptoms associated with "sick building syndrome," hiring an indoor air quality consultant is the best course of action for a facility manager. This is because an indoor air quality consultant specializes in identifying and resolving issues related to air quality in buildings. They have the expertise and knowledge to conduct thorough assessments, identify the root causes of the problem, and recommend appropriate solutions. By hiring an indoor air quality consultant, the facility manager can ensure that the issue is properly addressed and that measures are taken to improve the indoor air quality for the well-being of the personnel.

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  • 32. 

    More than 50% of IAQ complaints are associated with:

    • Office equipment

    • Workplace layout

    • Cleaning chemicals

    • Ventilation systems

    Correct Answer
    A. Ventilation systems
    Explanation
    Ventilation systems are responsible for more than 50% of IAQ (Indoor Air Quality) complaints. This suggests that issues with the ventilation systems, such as inadequate air circulation or improper maintenance, can result in poor air quality within indoor spaces. Poor ventilation can lead to the accumulation of pollutants, allergens, and other harmful substances, causing discomfort and health problems for occupants. Therefore, it is crucial to ensure that ventilation systems are properly designed, installed, and maintained to promote good IAQ and a healthy indoor environment.

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  • 33. 

    When a bundle of a full range of services is provided by a third-party single contractor or group of contractors, this arrangements is referred to as:

    • Outsourcing

    • Out tasking

    • Consulting

    • Contracting

    Correct Answer
    A. Outsourcing
    Explanation
    Outsourcing refers to the arrangement where a third-party contractor or group of contractors provides a bundle of services. This means that instead of handling these services in-house, a company delegates them to an external party. This can be beneficial as it allows the company to focus on its core competencies while the contractor takes care of the specialized services.

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  • 34. 

    For facilities reports prepared in following years, information contained in the first facilities report will serve as a:

    • Hindrance

    • Numerical chart

    • Graph

    • Precedent

    Correct Answer
    A. Precedent
    Explanation
    The information contained in the first facilities report will serve as a precedent. This means that it will set an example or standard for future facilities reports. The first report will establish a guideline or reference point that subsequent reports will follow. The information and practices outlined in the initial report will be used as a basis for comparison and decision-making in future reports.

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  • 35. 

    The principal way to improve a building’s indoor air quality is to:

    • Establish a no-smoking policy throughout the building

    • Educate occupants about the materials used in the building

    • Reduce the amount of outside air drawn into the building

    • Maintain acceptable temperature and relative humidity

    Correct Answer
    A. Maintain acceptable temperature and relative humidity
    Explanation
    Maintaining acceptable temperature and relative humidity is the principal way to improve a building's indoor air quality. Temperature and humidity levels can greatly affect the growth of mold, bacteria, and other pollutants in the air. By keeping the temperature and humidity within a comfortable range, it helps to prevent the conditions that promote the growth of these pollutants. This, in turn, helps to ensure better air quality for the occupants of the building.

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  • 36. 

    HVAC systems are designed with a capacity based on:

    • System performance with low life-cycle costs

    • Median conditions under which they are expected to operate

    • Physical characteristics of the building

    • Estimated maximum heating and cooling loads

    Correct Answer
    A. Estimated maximum heating and cooling loads
    Explanation
    HVAC systems are designed with a capacity based on the estimated maximum heating and cooling loads. This means that the system is designed to handle the maximum amount of heating and cooling that the building will require. By designing the system based on these estimated loads, it ensures that the HVAC system will be able to meet the heating and cooling needs of the building, even during peak conditions. This helps to ensure that the system will be able to maintain a comfortable indoor environment for the occupants, while also being energy efficient and cost-effective.

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  • 37. 

    Maintenance and Modernization of Elevators If  the main power fails in a building, the emergency power system for the elevators causes each elevator cab to:

    • Close and lock its door

    • Remain open on its present floor

    • Go to the lowest designated floor

    • Maintain power to go up or down

    Correct Answer
    A. Go to the lowest designated floor
    Explanation
    In the event of a power failure, the emergency power system for elevators is designed to ensure the safety of passengers. The elevators are programmed to go to the lowest designated floor. This is done to allow passengers to exit the elevator safely and easily, as the lowest floor is typically closest to the building's exits. By going to the lowest floor, the elevators also minimize the risk of passengers being trapped in the elevator during a power outage.

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  • 38. 

     A manager's decision to replace equipment that uses CFC's depends on the existing equipment's:

    • Condition and age

    • Amount of CFC's used

    • Power plants

    • Ease of maintenance

    Correct Answer
    A. Condition and age
    Explanation
    The manager's decision to replace equipment that uses CFC's depends on the condition and age of the existing equipment. This means that if the equipment is in poor condition or if it is old and nearing the end of its lifespan, it would be more likely to be replaced. The amount of CFC's used, power plants, and ease of maintenance are not mentioned as factors influencing the decision, so they are not relevant to determining whether the equipment should be replaced.

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  • 39. 

    To avert innocent but unfortunate gaffes by contract personnel at the outset of a project, the contract should include:

    • Specific methods for handing off work from one contractor to another

    • Descriptions of acceptable and unacceptable communication patterns

    • Existing administration guidelines

    • Contract administration guidelines

    Correct Answer
    A. Descriptions of acceptable and unacceptable communication patterns
    Explanation
    The contract should include descriptions of acceptable and unacceptable communication patterns to prevent innocent but unfortunate gaffes by contract personnel at the beginning of a project. This is important because clear communication guidelines ensure that all parties involved understand how to effectively communicate with each other. By outlining what is considered acceptable and unacceptable, the contract helps to avoid misunderstandings, misinterpretations, and potential conflicts that may arise due to ineffective communication. This ultimately contributes to the smooth execution of the project and helps to prevent any unnecessary mistakes or errors.

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  • 40. 

    The heating system that uses a refrigeration cycle is the:

    • Heat pipe

    • Total energy system

    • Heat pump

    • Absorption system

    Correct Answer
    A. Heat pump
    Explanation
    A heat pump is a heating system that uses a refrigeration cycle. It transfers heat from a colder area to a warmer area, making the warmer area even warmer. This process is achieved by using a refrigerant that absorbs heat from the colder area, then compresses and releases it into the warmer area. The heat pump can be used for both heating and cooling purposes, making it an efficient and versatile heating system.

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  • 41. 

    Grounds Maintenance You have just bid a landscape maintenance contract.  The low bidder is unable to provide I-9 (right-to-work) forms for its foreign-born laborers.  What should you do?

    • Disqualify the bidder

    • Hire the low bidder if he can provide forms within 90 days

    • Refer the problem to the legal department

    • Agree to hire the low bidder if he does not use employees without forms

    Correct Answer
    A. Disqualify the bidder
    Explanation
    The correct answer is to disqualify the bidder. This is because the bidder is unable to provide I-9 forms for its foreign-born laborers, which is a requirement for verifying the eligibility of employees to work in the United States. By disqualifying the bidder, you ensure that you are in compliance with legal requirements and avoid potential legal and financial consequences.

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  • 42. 

    Basic Budgeting Principles Which of the following is a benchmark for rental adjustments?

    • Consumer Price Index

    • Expense Pass Through

    • Merchants Association

    • Advertising Fund

    Correct Answer
    A. Consumer Price Index
    Explanation
    The Consumer Price Index is a benchmark for rental adjustments because it measures changes in the average price level of goods and services purchased by households. It is commonly used to track inflation and adjust rental prices accordingly. By referencing the Consumer Price Index, landlords and property owners can ensure that rental rates keep up with the changing cost of living. This helps maintain the value of rental properties and ensures fair pricing for tenants.

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  • 43. 

    Using Visual Aids In organization-oriented information, stacking charts are an example of:

    • Numeric form

    • Graphic form

    • Tabular form

    • Photographic form

    Correct Answer
    A. Graphic form
    Explanation
    Stacking charts are a type of visual aid that presents data in a graphical form. They use stacked bars or columns to represent different categories or variables, allowing for easy comparison and analysis. This makes them an example of graphic form in organization-oriented information.

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  • 44. 

    To save labor costs, group re-lamping should be done:

    • At planned intervals

    • On a annual basis

    • At 90% rated life

    • During working hours

    Correct Answer
    A. At planned intervals
    Explanation
    Group re-lamping should be done at planned intervals in order to save labor costs. This means that instead of replacing individual bulbs as they burn out, the re-lamping process is scheduled and carried out for a group of bulbs at specific intervals. By doing so, the labor costs associated with frequent bulb replacements are reduced, as the work can be done in a more efficient and organized manner. Additionally, planned intervals ensure that the lighting system remains functional and reliable, minimizing any potential disruptions or downtime caused by burned-out bulbs.

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  • 45. 

    In relocating your company, the most important consideration should be:

    • Selection of moving company

    • The moving schedule

    • Cost savings

    • Business interruptions

    Correct Answer
    A. Business interruptions
    Explanation
    When relocating a company, the most important consideration should be minimizing business interruptions. This is because any disruption in business operations can lead to financial losses, customer dissatisfaction, and potential damage to the company's reputation. While the selection of a reliable moving company, a well-planned moving schedule, and cost savings are also important factors, they all ultimately contribute to minimizing business interruptions during the relocation process. Therefore, prioritizing business continuity and ensuring a smooth transition is crucial for the success of the relocation.

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  • 46. 

    To demonstrate a "good faith" effort toward employee safety and health, all activities to eliminate workplace hazards must be:

    • Documented in detail and updated

    • Recorded and sent to OSHA

    • Agreed upon by all building occupants

    • Approved by OSHA before implementation

    Correct Answer
    A. Documented in detail and updated
    Explanation
    To ensure employee safety and health, it is necessary to document all activities aimed at eliminating workplace hazards in detail and keep the documentation updated. This documentation serves as evidence of the efforts made to address safety concerns and can be used for reference and future improvement. By documenting the activities, the organization can demonstrate its commitment to employee well-being and provide a record of the steps taken to mitigate hazards. Additionally, keeping the documentation updated ensures that it accurately reflects the current state of the workplace and any changes made to address hazards.

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  • 47. 

    To keep all parties involved in the construction process up-to-date, the facility manager should have:

    • A good construction manager

    • An efficient architect

    • Regular progress meetings

    • A master schedule

    Correct Answer
    A. Regular progress meetings
    Explanation
    Regular progress meetings are necessary for keeping all parties involved in the construction process up-to-date. These meetings provide an opportunity for the facility manager to communicate with the construction manager, architect, and other stakeholders to discuss the progress of the project, address any issues or concerns, and ensure that everyone is on the same page. Regular progress meetings help maintain transparency, facilitate effective communication, and enable timely decision-making, ultimately leading to a smoother construction process and successful project completion.

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  • 48. 

    Which of the following four success criteria is the least important in developing and implementing a solid facility automation program?

    • Enhance the productivity of the work force

    • Creation of a paperless system

    • Reduce maintenance failures

    • Improve customer satisfaction

    Correct Answer
    A. Creation of a paperless system
    Explanation
    The creation of a paperless system is the least important success criteria in developing and implementing a solid facility automation program. While reducing paper usage can be beneficial for efficiency and sustainability, it is not as critical as other factors. Enhancing the productivity of the workforce is crucial for maximizing efficiency and output. Reducing maintenance failures is important for minimizing downtime and costs. Improving customer satisfaction is essential for building a positive reputation and ensuring repeat business. Therefore, the creation of a paperless system is of lesser importance compared to the other success criteria.

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  • 49. 

    The direct-expansion refrigerant HVAC system commonly used in newer one to two-story office buildings is:

    • Through the wall unit

    • Water-cooled unit

    • Rooftop unit

    • Fan-coil unit

    Correct Answer
    A. Rooftop unit
    Explanation
    A rooftop unit is commonly used in newer one to two-story office buildings because it offers a compact and efficient solution for heating, ventilation, and air conditioning (HVAC) needs. This type of system is installed on the roof of the building, allowing for easy access and maintenance. It also helps save valuable indoor space and reduces noise levels inside the building. Additionally, rooftop units are designed to handle the cooling and heating requirements of larger spaces, making them suitable for office buildings.

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Quiz Review Timeline (Updated): Jan 6, 2025 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jan 06, 2025
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 25, 2011
    Quiz Created by
    Julia Leslie
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