Motor Claims Process Quiz

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Themes

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Quizzes Created: 1529 | Total Attempts: 1,128,881

| Questions: 0 | Updated: Apr 17, 2026

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About This Quiz

This quiz assesses your understanding of the motor claims process, including key steps and important terminology. By evaluating your knowledge, you'll gain insights into effectively navigating claims, which is essential for anyone involved in vehicle insurance. Enhance your skills and confidence in managing motor claims efficiently.

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What does WTO stand for?

Please confirm the max percentage of depreciation applied.

What is the purpose of a no-claims bonus in car insurance?

If a surveyor has been appointed after the intimation of claim, what...

A customer will avail the claim of battery stolen and tyre replacement...

If a customer wants to cancel his policy and asks for a refund, which...

If VRN has not been updated in IMS, the agent will confirm VRN and...

If a claim for navigation/accessory theft arises more than once during...

10% claim-loading will be charged on gross premium at the time of...

Which departments are explicitly mentioned as being involved in the...

A customer will not receive any payment against any claim in the event...

What does third party liability include?

In WTO, contribution means:

Why is insurance necessary?

If a customer is not satisfied with the claim settlement and has...

If the customer selects a non-panel workshop, then the customer will...

If the insured vehicle is updated as per current market value, it is...

What is the primary purpose of the process defined in the document...

Motor Claims Process Quiz

1. What does WTO stand for?

2.

What first name or nickname would you like us to use?

2. Please confirm the max percentage of depreciation applied.

3. What is the purpose of a no-claims bonus in car insurance?

4. If a surveyor has been appointed after the intimation of claim, what will the claim status be called?

5. A customer will avail the claim of battery stolen and tyre replacement if the vehicle is accidentally damaged and the insurer's liability is 70% of the replacement.

6. If a customer wants to cancel his policy and asks for a refund, which conditions will be verified?

7. If VRN has not been updated in IMS, the agent will confirm VRN and email to UW dept. for the update.

8. If a claim for navigation/accessory theft arises more than once during a single policy period, then the liability of the insurer shall be limited to 50% of the value of the item stolen for any subsequent theft.

9. 10% claim-loading will be charged on gross premium at the time of renewal.

10. Which departments are explicitly mentioned as being involved in the claims process?

11. A customer will not receive any payment against any claim in the event of theft, snatch, and total loss while plying in Balochistan unless the company has given permission.

12. What does third party liability include?

13. In WTO, contribution means:

14. Why is insurance necessary?

15. If a customer is not satisfied with the claim settlement and has signed the satisfaction note, can he repair his vehicle on the same claim?

16. If the customer selects a non-panel workshop, then the customer will pay the claim amount and the department will reimburse the approved amount.

17. If the insured vehicle is updated as per current market value, it is mandatory to guide the underinsurance clause separately.

18. What is the primary purpose of the process defined in the document regarding motor claims?