Motor Claims Process Quiz

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Themes

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Quizzes Created: 1088 | Total Attempts: 1,101,313

| Questions: 0 | Updated: Apr 17, 2026

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About This Quiz

This quiz assesses your understanding of the motor claims process, including key steps and important terminology. By evaluating your knowledge, you'll gain insights into effectively navigating claims, which is essential for anyone involved in vehicle insurance. Enhance your skills and confidence in managing motor claims efficiently.

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Which departments are explicitly mentioned as being involved in the...

What is the primary purpose of the process defined in the document...

If the insured vehicle is updated as per current market value, it is...

If the customer selects a non-panel workshop, then the customer will...

If a customer is not satisfied with the claim settlement and has...

Why is insurance necessary?

In WTO, contribution means:

What does third party liability include?

A customer will not receive any payment against any claim in the event...

What does WTO stand for?

10% claim-loading will be charged on gross premium at the time of...

If a claim for navigation/accessory theft arises more than once during...

If VRN has not been updated in IMS, the agent will confirm VRN and...

If a customer wants to cancel his policy and asks for a refund, which...

A customer will avail the claim of battery stolen and tyre replacement...

If a surveyor has been appointed after the intimation of claim, what...

What is the purpose of a no-claims bonus in car insurance?

Please confirm the max percentage of depreciation applied.

Motor Claims Process Quiz

1. Which departments are explicitly mentioned as being involved in the claims process?

2.

What first name or nickname would you like us to use?

2. What is the primary purpose of the process defined in the document regarding motor claims?

3. If the insured vehicle is updated as per current market value, it is mandatory to guide the underinsurance clause separately.

4. If the customer selects a non-panel workshop, then the customer will pay the claim amount and the department will reimburse the approved amount.

5. If a customer is not satisfied with the claim settlement and has signed the satisfaction note, can he repair his vehicle on the same claim?

6. Why is insurance necessary?

7. In WTO, contribution means:

8. What does third party liability include?

9. A customer will not receive any payment against any claim in the event of theft, snatch, and total loss while plying in Balochistan unless the company has given permission.

10. What does WTO stand for?

11. 10% claim-loading will be charged on gross premium at the time of renewal.

12. If a claim for navigation/accessory theft arises more than once during a single policy period, then the liability of the insurer shall be limited to 50% of the value of the item stolen for any subsequent theft.

13. If VRN has not been updated in IMS, the agent will confirm VRN and email to UW dept. for the update.

14. If a customer wants to cancel his policy and asks for a refund, which conditions will be verified?

15. A customer will avail the claim of battery stolen and tyre replacement if the vehicle is accidentally damaged and the insurer's liability is 70% of the replacement.

16. If a surveyor has been appointed after the intimation of claim, what will the claim status be called?

17. What is the purpose of a no-claims bonus in car insurance?

18. Please confirm the max percentage of depreciation applied.