CompTIA A+ Core 1 & 2 (V15) Exam Practice Test 2

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| Questions: 30 | Updated: Sep 23, 2026
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1. An external hard drive makes a repeated clicking sound whenever it's connected, and Windows fails to detect it in File Explorer at all. What is the most likely explanation?

Explanation

Repeated clicking combined with the drive not being detected at all is a well-known symptom of mechanical failure inside a hard drive. A loose cable would typically cause intermittent detection, and a corrupted file system or outdated driver would usually still let the drive be detected.

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About This Quiz
CompTIA A+ Core 1 & 2 (V15) Exam Practice Test 2 - Quiz

This practice resource focuses on the CompTIA A+ Core 1 & 2 (V15) exam, evaluating essential IT skills such as hardware installation, troubleshooting, and networking concepts. It's designed to help learners prepare effectively for certification, ensuring they grasp critical knowledge areas necessary for success in the IT field.

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2. An employee is found to have installed unlicensed, pirated software on their work computer, in direct violation of the company's software usage policy. Which document governs and was violated in this situation?

Explanation

An acceptable use policy defines what software, systems, and behavior are permitted on company equipment, and installing pirated software directly violates that policy. An NDA and MNDA govern confidentiality, and an SLA defines service expectations, none of which govern acceptable software use.

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3. A server room's temperature has been creeping up over several months, and the facilities team wants to identify whether inadequate airflow around the equipment racks is contributing to the problem. Which practice addresses this?

Explanation

Reviewing equipment placement, airflow clearance, and dust buildup directly addresses a gradual temperature increase tied to inadequate ventilation. A UPS addresses power continuity, and Wi-Fi channels or firewall rules are unrelated to physical temperature management.

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4. A technician needs to lift a heavy UPS unit into a server rack by themselves and is unsure if they can do so safely alone. Which safety practice should be followed?

Explanation

Getting help or using proper lifting equipment for a heavy item directly prevents back and other physical injuries. Disconnecting power, wearing an ESD strap, or applying thermal paste don't address the physical risk of lifting a heavy object.

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5. A user's phone has begun displaying pop-up ads even when no browser or app is actively open, and battery drain has become significantly worse over the past week with no other changes made. Which two actions should the technician take?

Explanation

Checking recently installed apps helps identify the likely source of both the ads and the new battery drain, and reviewing per-app battery statistics confirms which app is responsible. Autorotate, ringtone, and contacts settings are unrelated to ad injection or battery drain.

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6. A desktop shuts down completely and unexpectedly, with no warning or error message, only when running a demanding video export task, and the issue does not occur during light everyday use. What should be checked first?

Explanation

A shutdown that only occurs under demanding sustained load, with no issues during light use, points strongly toward thermal shutdown protection triggering due to inadequate cooling. Account passwords, browser installation, and mouse batteries are unrelated to load-triggered thermal shutdowns.

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7. A user's browser shows a certificate error specifically on one internal company website, while every other website, internal and external, loads without any warning. What should be checked first?

Explanation

A certificate warning isolated to just one specific site, while every other site works fine, points to a problem with that one site's certificate rather than a system-wide clock or DNS issue. If the system clock were wrong, it would typically cause warnings across many sites, not just one.

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8. A company wants every laptop's local hard drive fully encrypted at the disk level so that even removing the drive and connecting it to another machine won't expose any data without the recovery key. Which feature fits?

Explanation

BitLocker encrypts an entire drive at the disk level, so removing it and connecting it elsewhere leaves the data unreadable without the recovery key, unlike EFS which encrypts individual files. A screensaver password and firewall don't provide disk-level encryption.

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9. Match each stage of incident containment during a malware event to what happens at that stage.

Explanation

Each stage plays a distinct role in incident response: isolating the device stops further spread, preserving evidence supports any later investigation, removal eliminates the actual threat, and documentation captures the incident for future reference.

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10. A company wants to detect and automatically respond to suspicious activity on individual laptops and desktops, such as unusual process behavior, and isolate an affected device from the network if a threat is confirmed. Which security technology fits?

Explanation

EDR specifically monitors endpoint behavior for suspicious activity and can automatically respond, including isolating a compromised device from the network. A basic signature-based antivirus alone typically can't isolate a device, and a firewall or VPN concentrator operate at the network level.

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11. An organization's email system starts receiving a flood of messages from a spoofed internal address, and the security team wants an email authentication mechanism that validates whether the sending server is authorized to send mail for that domain. Which mechanism fits?

Explanation

SPF publishes a list of servers authorized to send email for a domain, letting receiving servers check whether a message actually came from an approved source. MFA secures logins, an ACL controls resource access, and DLP prevents sensitive data from leaving an organization.

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12. A remote worker's laptop needs to connect securely to internal file shares and applications at headquarters whenever they're working from a coffee shop or home network. Which Windows networking feature should be configured?

Explanation

A VPN connection creates a secure, encrypted tunnel back to headquarters so a remote worker can reach internal resources from any external network. A metered connection, proxy exception, and network discovery settings don't provide secure remote access to internal resources.

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13. A shared kiosk PC needs both a specific background image locked so users can't change it, and the Windows search box removed from the taskbar to reduce distractions. Which two settings areas should be used?

Explanation

Personalization settings control both the desktop background/lock screen and, within its taskbar section, whether the search box appears. Ease of Access, Network and Internet, and Privacy don't control desktop background or taskbar search visibility.

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14. A technician wants to display the full path of the current directory in a Windows Command Prompt session. Which single command shows this?

Explanation

Running cd with no arguments in Windows Command Prompt displays the current directory's full path, a quick way to confirm where the prompt is currently pointed.

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15. A technician wants to see a snapshot of a workstation's hardware, installed drivers, and running startup programs, all in a single diagnostic report they can save and send to a specialist for review. Which tool should be used?

Explanation

msinfo32 compiles hardware, driver, and startup program details into a single comprehensive report that can be saved and shared. Disk Cleanup frees storage space, Character Map inserts special characters, and Notepad is a plain text editor.

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16. A user wants to connect their laptop to an external monitor, keyboard, mouse, and wired network all through a single cable, minimizing the number of ports used on the laptop itself. Which accessory fits best?

Explanation

A docking station consolidates power, video, USB peripherals, and wired network into a single connection point. A stylus and trackpad are input devices, and a video-only port replicator wouldn't handle keyboard, mouse, and network needs.

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17. A desktop occasionally displays a series of beep codes on startup before failing to boot, and the pattern of beeps changes depending on which RAM stick is installed. What does this behavior indicate?

Explanation

Beep codes that change based on which RAM stick is installed are the motherboard's way of reporting a memory-related hardware failure before the OS even attempts to load. A failing hard drive, corrupted Windows installation, or failing NIC wouldn't produce POST beep codes tied to which memory stick is installed.

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18. A shared office printer produces pages with visible vertical lines running down every printout, and separately, print jobs are piling up in the queue without printing. Which two actions should the technician take?

Explanation

Vertical lines on every printed page typically point to a worn or damaged drum/cartridge, and a stuck queue with jobs piling up is commonly resolved by clearing the queue and restarting the print spooler service. Changing IP address, adjusting a display theme, or disabling Wi-Fi don't address either issue.

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19. Several users on the same office switch report intermittent, brief drops in connectivity throughout the day, with no pattern tied to any particular application or time, while users on a different switch in the same building have no issues. What should be checked first?

Explanation

Intermittent connectivity affecting multiple users on the same switch, while a different switch is unaffected, points to a shared point of failure like the switch, a bad port, or shared cabling. BIOS settings, monitor cables, and UPS battery health don't explain a shared, switch-specific connectivity pattern.

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20. A startup needs to scale its web server capacity up quickly during a product launch and back down afterward, paying only for the compute it actually uses, without buying or maintaining physical servers. Which cloud characteristic and service model combination fits best?

Explanation

Elasticity is the ability to scale resources up and down on demand, and IaaS provides the underlying compute infrastructure without owning physical servers. Multitenancy/SaaS describes shared software delivery, a private cloud implies dedicated resources, and a hybrid cloud with on-premises servers contradicts avoiding physical maintenance.

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21. A company wants to run a legacy accounting application that only supports an old operating system no longer sold, without keeping an aging physical machine running just for that one application. Which virtualization use case fits?

Explanation

Running the legacy OS inside a virtual machine lets the old application keep running in its required environment while retiring the aging physical hardware. A Type 1 hypervisor replacing the desktop OS, desktop virtualization streaming, or a container with a different modern OS don't preserve the specific legacy OS environment needed.

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22. Match each RAM-related term to its correct description.

Explanation

Each term describes a distinct RAM characteristic: SODIMM is a compact form factor for laptops, ECC RAM adds error correction typically used in servers, dual-channel is a slot-pairing configuration for bandwidth, and DDR refers to the memory generation defining speed and voltage standards.

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23. A laser printer maintenance routine involves replacing the toner and running a routine to clean internal components and align print heads and rollers, all performed as one bundled routine after extended use. What is this bundled maintenance routine commonly called?

Explanation

A laser printer maintenance kit bundles the parts and procedures, like replacing key rollers and cleaning components, needed for a routine deep maintenance service after extended use, distinct from simply swapping a toner cartridge alone.

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24. A shared office multifunction printer needs to let users scan a document directly to their own email inbox from the printer's touchscreen, without any additional software installed on their computers. Which configuration should be set up?

Explanation

Network scan-to-email services let the printer itself send scanned documents directly to a specified email address, requiring no client-side software. USB connectivity, printer sharing, and duplex printing are valid printer features but don't address scan-to-email delivery.

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25. A workstation being upgraded with a new high-end GPU trips the power supply's overload protection under heavy gaming load, though it ran fine with the old GPU. What should be checked first?

Explanation

A power supply that worked fine before a GPU upgrade but now trips under load strongly suggests the new GPU's higher power draw is exceeding the PSU's wattage rating. RAM, CPU cooling, and monitor cables are unrelated to a power-triggered overload under GPU load.

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26. A company has offices in two different cities that need to communicate over the internet as if on the same private network, and separately wants a network type description for the office's internal local network covering a single floor. Which two network types are being described?

Explanation

A VPN creates a secure private connection between the two office locations over the public internet, and a LAN describes the internal network confined to a single floor or building. A SAN is dedicated storage networking, a MAN spans a larger metropolitan area, and a WISP is an internet service provider type.

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27. A small office wants their new SOHO router to automatically assign IP addresses to devices as they connect, while reserving a small block of addresses at the top of the range for network printers and servers to be assigned manually. Which two DHCP concepts are being used together here?

Explanation

A DHCP scope defines the overall range of addresses to hand out automatically, and exclusions can set aside a portion of that range for manually assigned devices. Static routing/NAT, VLAN tagging/trunking, and port forwarding/DMZ are unrelated to reserving addresses within a DHCP scope.

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28. Match each networking hardware device to its primary function.

Explanation

Each device serves a distinct role: a router moves traffic between networks, a managed switch allows configuration like VLANs and port-level monitoring, an access point bridges wireless clients to the wired network, and a patch panel organizes and terminates structured cabling.

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29. A network administrator wants a specific desktop that hosts a critical internal application to always receive the same IP address from the DHCP server, without manually configuring a static IP on the machine itself. Which DHCP feature should be used?

Explanation

A DHCP reservation ties a specific IP address to a device's MAC address within the DHCP server's configuration, so that device always receives the same address automatically. An exclusion removes addresses from the pool, a smaller scope limits the range, and shortening lease time only affects renewal frequency.

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30. An employee's phone needs corporate email, contacts, and calendar to sync automatically, but IT wants to enforce a policy that wipes only the corporate data if the employee leaves the company, not their personal photos and apps. Which technology enables this?

Explanation

MDM under a BYOD policy can isolate corporate data in a managed container that can be selectively wiped, leaving personal content untouched. Bluetooth tethering, GPS, and a personal VPN app don't provide managed, separable corporate data control.

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An external hard drive makes a repeated clicking sound whenever it's...
An employee is found to have installed unlicensed, pirated software on...
A server room's temperature has been creeping up over several months,...
A technician needs to lift a heavy UPS unit into a server rack by...
A user's phone has begun displaying pop-up ads even when no browser or...
A desktop shuts down completely and unexpectedly, with no warning or...
A user's browser shows a certificate error specifically on one...
A company wants every laptop's local hard drive fully encrypted at the...
Match each stage of incident containment during a malware event to...
A company wants to detect and automatically respond to suspicious...
An organization's email system starts receiving a flood of messages...
A remote worker's laptop needs to connect securely to internal file...
A shared kiosk PC needs both a specific background image locked so...
A technician wants to display the full path of the current directory...
A technician wants to see a snapshot of a workstation's hardware,...
A user wants to connect their laptop to an external monitor, keyboard,...
A desktop occasionally displays a series of beep codes on startup...
A shared office printer produces pages with visible vertical lines...
Several users on the same office switch report intermittent, brief...
A startup needs to scale its web server capacity up quickly during a...
A company wants to run a legacy accounting application that only...
Match each RAM-related term to its correct description.
A laser printer maintenance routine involves replacing the toner and...
A shared office multifunction printer needs to let users scan a...
A workstation being upgraded with a new high-end GPU trips the power...
A company has offices in two different cities that need to communicate...
A small office wants their new SOHO router to automatically assign IP...
Match each networking hardware device to its primary function.
A network administrator wants a specific desktop that hosts a critical...
An employee's phone needs corporate email, contacts, and calendar to...
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