News & Updates

Recent Articles

ProProfs Launches Forever Free Knowledge Base Plan

ProProfs plans to delight knowledge base users with its 40 page Forever Free plan. ProProfs today announced the launch of its Forever Free plan for knowledge bases. Companies that don’t need a very large knowledge base for their public or private use can take advantage of this plan which offers 40 pages free forever. The...
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ProProfs wins Customer Support Software Awards from

ProProfs is thrilled to announce another milestone, we have achieved as a company! FinancesOnline, a popular business software review platform, has awarded us with multiple awards of excellence including the Supreme Software Award for 2016 and the 2016 Experts’ Choice Award. The awards were given to us by a select panel of experts from FinancesOnline....
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Create multi-branded help sites, FAQs & wikis

With ProProfs Knowledgebase, you can create multiple help centers with the same content; but differently branded with custom themes, logos and colors. You can change the header and logos in just a few clicks, and even customize the CSS for extensive design changes.   Here are examples of two sites that are differently branded but...
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Quiz yourself with flashcards

You can use ProProfs Flashcards to easily create online quizzes. Flashcards are ideal for memorizing new concepts, but with ProProfs you can also use them to test your knowledge – by instantly turning a flashcard into a quiz. You can create personalized study sets with notes, images and audio files or use a ready-made set...
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Delight respondents with custom welcome and thank you pages

Do you want to create surveys that have more than 90% completion rates? We help you build exactly such surveys with our custom welcome and thank you page feature. It not only improves the response rate of your surveys but also builds trust and encourages honest responses. This feature is especially useful when you are...
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HelpIQ joins the ProProfs family

Earlier this year, ProProfs acquired HelpIQ, a knowledge base software that enables users to create web-based FAQ’s, help, support docs and more. With HelpIQ, ProProfs recognized the opportunity to expand its ProProfs Knowledge Base features and benefits. When faced with the opportunity to acquire HelpIQ, we carefully evaluated whether we could bring value to both...
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Add Private Notes Using Hidden Fields in Your Survey

With ProProfs, you can hide certain questions from your respondents and use them to record notes and comments. You can create bank forms, online questionnaires, student enrollment surveys and more, which have hidden sections where you can add your comments or notes, once respondents are done taking the survey. How it works? While creating a survey, you...
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ProProfs Acquires HelpIQ!

The ProProfs family is growing, and how! Our latest acquisition is HelpIQ, a leading knowledge base software and online help documentation tool that makes it easy to create help centers, knowledge bases, user manuals, FAQ’s and much more. Reputed companies such as Adobe, Spirit Airlines, Accenture and Nissan trust HelpIQ for their online documentation needs....
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