8 Ways To Tweak Your Team Learning Approach To 3x Outcomes

  Developing a learning culture is an integral part of maximizing team talents, streamlining processes, increasing innovation and growth, and creating a positive and successful organizational environment. This, along with the proliferation of ultracapable free LMS software solutions should be to the advantage of businesses and other institutions. Evidence mounts, however, that some organizations luck out...
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Ultimate Guide to Creating a Technical Documentation

Give your customers an exceptional browsing and problem-solving experience! The face of technical documentation is undergoing massive metamorphosis, thanks to the phenomenal progress technology has made over the years. It is impacting a brand’s image immensely, hence, businessmen across the globe are altering their strategies and actions to meet the changing demands of consumers. A...
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Tips to Improve Customer Service [Expert Advice]

Did you know whenever we receive good customer service from a company, we tell two to three people. But in case of a bad experience, we broadcast it to ten or twelve others! Yes, that’s true and even science supports this. Quality of customer service is the golden key to enhance a brand image. Word...
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The Ultimate Guide on How to Encourage Self-Service Among Customers

With self-service, customers generally fly through. It will save time and money, unless the order is complex. Harry Balzer, Vice President, NPD Group Let your customers sail (or fly) through a self-service knowledge base of your organization. A sturdy knowledge base will help you foster self-service among your customers. How? Let’s find out here. If...
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7 Reasons Why You Should Consider Migrating to a Cloud-based LMS

Are you still using a locally-hosted solution for all your business training needs? If yes, then chances are you have experienced difficulty in handling processes like installing regular updates and downloading new software. Like always. Moreover, you might be paying extra charges for the same! Instead of going through all these obsolete and expansive (and...
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How to Provide a Delightful Customer Service Experience

Did you know that 55% consumers are willing to pay more to have a delightful experience? A report by McKinsey says that 70% of product or service buying experiences are totally based on how the customers feel they have treated. For about 62% organizations, customer experience is viewed as a great competitive differentiator. The takeaway?...
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#1 Challenge Faced By The Project Managers & Its Resolution

Have you ever wondered why very few companies successfully complete their projects? Every 1 in 3 projects do not have a proper baseline. About 2/3rd business executives and IT experts believe that their projects will fail in first three months. 44% of the projects fail because they do not use any project management software. (Stats...
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Checklist To Pick a Project Management Software For Your Creative Agency

In this digital age, a paper ledger to track the progress of your project would not only be outdated but laughable. The same could be said of using outdated project management software that covers the basics in its clunky fashion but offers no versatility or efficiency. Creative agencies especially are concerned with innovation and newness,...
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