Project Managers – Learn to be Proactive Not Reactive

Project managers can have different approaches to supervise their team and get their work done. Some of them tend to be extremely crude and reactive. However, some believe in handling the situation differently by giving a reasonable solution. That’s what we are here to talk about – the reactive approach vs. the proactive approach to...
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One-to-One Interview with Elizabeth Harrin, The Project Management Expert

Project management is an important skill that organizations should have onboard for the successful completion of their project. But, many managers have a number of questions related to project management that go unanswered. Taking a few examples: Is project planning important? What will happen if we skip the initial phases? Why do project risks occur...
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5 Ways to Use Word of Mouth to Increase E-learning Subscribers

Word of mouth is essential when a brand is trying to promote a new course and trying to get more eLearners to subscribe. Fortunately, if a business is providing a good experience to their existing customer base, they may find that their customers will do some talking for them. This can lead to new leads...
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Create and Send a Net Promoter Score Survey to Measure Customer Loyalty

The Net Promoter Score is an industry-wide standardized measure of customer loyalty. First introduced in 2004 by Friedrich Reichheld, Bain & Company, and Satmetrix, it has been widely accepted by all industries over the past decade. The Net Promoter Score is a simple-to-use tool that evaluates customer loyalty by asking them a single question, “how...
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A Guide To Creating the Perfect Personality Quiz

Quizzes have been around for more than half a century now. The history of quizzes dates back to World War II. BBC Radio used to broadcast the Air Raid Warden Bee where they would ask various questions to a live audience on everything from surviving a bombing raid to the materials used for creating a...
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Leverage Your Business Growth with Customer Emotions

Identify and understand a customer’s drive and needs. It is an indispensable exercise that a business needs to do to ensure their long-term success. Most of the buyer’s decisions are influenced by their emotions. Tapping into consumer emotions can, thus, give you a significant edge over your competition; allowing you to flexibly pivot your business....
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25 Reasons That Will Convince You to Create an Enterprise Wiki

Companies today understand the importance of delivering excellence to customers. Now, without a shadow of a doubt, they are pulling all stops to try to keep their clients happy. But, in this rush to gain customer attention and loyalty, it’s their workforce that’s getting sidelined and not getting the focus they deserve. Employee dissatisfaction has...
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How to Use Live Chat Software for Lead Generation

It’s been more than a year that you started your business. It’s doing well so far, but now you feel that it’s time to go online. You know that reaching your audience is important and taking your business online can help you do so in lesser time and investment. Thinking of it like that, you...
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How to Make the Search Engine Hate Your Knowledge Base?

The reason why customers stop using a product or service is that they can’t access information right away or they end up with a low-key customer support service. For that purpose, it’s necessary that you create an online knowledge base that gives you a competitive advantage in your niche and helps you expand your customer...
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