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LMS Selection Checklist: How To Choose The Best One?

With so many learning management systems (LMS) flooding the eLearning space, selecting the best platform is definitely a daunting task. Many would say that the process is rather overwhelming because the sheer abundance makes it challenging to identify the best tool that meets and exceeds the expectations. Moreover, there are so many things that need...
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What is an LMS?

A learning management system (LMS) is a software platform which allows any business to document, administer, track and report training or educational courses. An LMS is designed to help make delivery and management of training programs easy and hassle free experience. This invaluable web-based technology is versatile in nature and supports different forms of learning....
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Live Chat On The Go – 4 Quick Steps To Offer Support On Mobile

In the last couple of decades, the ever-growing use of smartphones has started to influence the online businesses in numerous ways. The rise in mobile traffic leads us to the market where desktop live support is no more considered as the most efficient way of reaching out to the customers. It has been observed that...
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How to Improve Customer Service Using Live Chat

In this digital age where we spend most of our time online interacting with automated response bots, a little human touch goes a long way in making things personalized. Call centers came into existence with the aim to support sales and after-sales services of companies. However, customers do not have the time and patience to...
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Must Have Features Of Best-In-Class Live Chat Software For Startups

Every business that pays attention to customers’ satisfaction considers live chat support as a vital part of client servicing. It assumes greater relevance for the small businesses and startups that have just started to position themselves in the online world. There is no denying that when you make your customers feel important and supported, they’ll...
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Do You Need Project Management or Do You Need Project Management?

Even though nobody necessarily has to be a certified project manager to manage a project, you may want to know the basics of it. Once you go through the principles of project management, your chances of running a successful project will absolutely increase. The elementary knowledge about project management will help you better understand the...
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