This year too, ProProfs Help Desk continues to leave its mark. We are proud and excited to announce that our industry-leading help desk solution was recognized as a "High Performer" by G2 for its “Help Desk Software Winter 2021” category.
The fact that this acknowledgment is based purely on customer reviews makes it extra special for us. G2 is one of the world's top business product review and ranking platforms, which boasts of more than 1,221,100+ authentic reviews from real users. All software rankings and recognitions are based on how likely users are to recommend the product to others, the quality of reviews, the satisfaction of users, and the popularity of the product.
With an aggregated star rating of 4.7 out of 5, we have surely come a long way in a short period. ProProfs Help Desk is an all-inclusive cloud-based ticketing system that helps users maximize their support operations’ efficiency and reduce costs. Over the years, we have helped businesses offer excellent customer experience, real-time assistance, and delightful customer service.
Despite the various unprecedented challenges and obstacles brought into play in the year 2020, we have not succumbed to them. Our easy-to-use help desk ticketing system has empowered businesses to stay connected with their customers, even during testing times.
ProProfs would like to take this opportunity to express, once again, its heartfelt gratitude towards its customers, stakeholders, and partners for helping us accomplish this significant feat.