How to Shorten your Customer Support Queues

Isn’t it overwhelming to see a backlog of customer emails when you log in? Don’t you want to reduce and manage your customer support queues? If yes, it’s time you make a few prudent decisions. More than ever, it is critical to offer exceptional service to your customers. Before we delve into this blog, let...
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Corporate Training Through MOOCs: Everything You Need to Know

According to a recent report by Class Central, around 23 million new learners signed up for their first MOOC in 2017, taking the total number of learners to 81 million. This is similar to the 23 million learners registered in 2016. Massive open online courses (MOOCs), which date back to 2008, are a game-changing model...
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5 Best Practices for Handling Difficult Customers

Generating new business and growing your company is surely a tough task. Winning new business and then providing world-class customer service is surely not without its ups and downs. You do your best to build out a team—inside sales, outside sales, customer success—to get them to work as an efficient, customer-focused unit. You train them...
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Looking for Effective Employee Training Strategies? Read This Now!

Well-developed employee training programs are necessary to meet the learning & development needs of both existing as well as new employees. It is how employers sharpen the skills of their workforce so that the latter can fulfill their defined roles and responsibilities. Only effective training methods can translate into positive employee performance and a significant...
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8 Game-Changing Social Media Tips to Grow Your Business

Are you still not convinced about the power of social media and the benefits it offers for your business? Then, you need to take a closer look. With more than 2 billion users worldwide, your target customers are already there. These days, various marketing tools like free online quiz maker, survey makers, learning tools are...
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7 Incredible Things an Enterprise LMS Can Do for Your Business

Businesses can easily minimize the cost of training and educational programs by using an enterprise learning management system (LMS). These systems are characterized by ease of administration of educational courses to employees and other stakeholders. Traditionally, these systems were accessible to only large enterprises because their costs ran high. The proliferation of technology and cloud...
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How Bloggers Can Create a Blogging Quiz

Everyone loves a good quiz. They help us learn about ourselves or a topic we are interested in, or they point out things we should be learning. Quizzes are just enjoyable whether they help us with anything in particular or not. Creating blogging quizzes can do more for your site than just entertain readers. They...
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Improve Work Environment Using Employee Feedback

We spend a lot of time at our workplace, hence, working in a place that provides a cordial atmosphere is something we all desire. Today, professionals are attracted not only towards big salaries, medical insurances, job titles, or team building but also in the environment the company provides. A poor work environment could bring adverse...
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4 Major Interactive Quiz Hacks for Bloggers

If you’re done with adding more and more content to your blogs and are looking to try something new to make them more exciting, try quizzes such as ‘what would you do if you were caught in these situations’. Quizzes can literally save your blogs from cramming up with written content and make them a...
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