The ProProfs Help Desk secures more noteworthy accolades under its belt. We are immensely proud to have been honored with three back-to-back prestigious awards: Trusted Vendor, Quality Choice, and Happiest Users Award for 2020 by Crozdesk.
Crozdesk.com is one of the most advanced business software discovery platforms in the market. Over the years, they have helped buyers across international boundaries, find and compare between 1000s of software products across 230+ different categories. ProProfs Help Desk managed to secure a score of 91/100 in the ticketing and help desk category. We deeply appreciate the Crozdesk team for this valuable recognition.
As a business, we have consistently strived to set the bar high by emphasizing on Customer Delight over Customer Satisfaction. The results do speak for themselves and have uplifted our spirits even during the most testing times.
When our Help desk was in the development stage, our product team often wondered- 'What can be that much-needed aspect that sets us apart from the rest?' The answer was soon found hidden in our own company philosophy of customer delight. Since then, we have always focussed on the positive impact we can create for thousands of businesses and millions of customers by offering them reliable customer support software.
The ProProfs help desk comes loaded with features like an easy-to-use interface, shared inboxes, knowledge base, intelligent reports, and above all an awesome support. No wonder, we have created an army of happily delighted users.
At ProProfs, we are constantly innovating to support your business growth. Join us in our escapade to be a global leader of customer delight.