ProProfs Knowledge Base Leads the List of ‘Top 20 Software Products of 2020’

Best Knowledge Management Software 2020 by Crozdesk

ProProfs Knowledge Base is delighted to share another exciting news with you all. It has bagged the top position in the list of ‘Top 20 knowledge Management Software Products of 2020’, rolled out by Crozdesk

A leading software comparison portal, Crozdesk, created the list using its unbiased and category-specific Crozscore ranking methodology. The mentions in the list are determined by their relevance in the realm of knowledge management. 

This is the second time in a row that Crozdesk has recognized our knowledge base tool as the best in the industry. Earlier this year, our knowledge base software was honored with multiple prestigious titles, namely – Trusted Vendor, Quality Choice, and Top Software for Training and Onboarding

As a leading software discovery platform, Crozdesk helps buyers find and compare scores of software products across 230+ categories that span accounting, marketing, CRM, design, and many more. Its analyst-grade reports, expert reviews, and unbiased AI-based software recommendations assist buyers in making the right software choice. 

ProProfs Knowledge Base is a simple and powerful tool that is primarily used to manage business knowledge, reduce customer support tickets, and train employees. It offers a wide array of features ranging from content authoring and editing to branding and publishing and everything in between. The 25+ templates provided by the tool give you a headstart and help you kick-start the process of creating a knowledge base, documentation, manuals, and wikis in a jiffy. 

The parent company, ProProfs, is a household name in the SaaS industry. Besides knowledge management, the tool provides cloud-based tools across various categories, such as customer support, project management, and training. Our customers can leverage our bouquet of tools that includes Knowledge Base, Live Chat, Help Desk, Project, Survey Maker, Training Maker, and Qualaroo to serve their customers and employees.