1.
Which feature of Windows XP allows you to back up open files?
A. 
Automated System Recovery (ASR)
B. 
C. 
D. 
2.
You are planning a backup strategy. You are required to ensure that any file can be restored to a point within the last 24 hours. You also do not want to have to load more than one backup tape. The time required to perform the backup is not a concern. Which backup strategy makesmost sense in this scenario?
A. 
Weekly normal and daily differential backups
B. 
Weekly normal and daily incremental backups
C. 
D. 
Weekly normal and daily differential backups with a Wednesday copy backup
3.
Which of the following recovery technologies completely restores a system?
A. 
B. 
C. 
Last Known Good Configuration
D. 
Automated System Recovery (ASR)
4.
You want to install an application but are concerned about its effect on system configuration. What can you do to ensure that you can quickly recover your settings?
A. 
Create a restore point with System Restore
B. 
Perform a full system backup
C. 
D. 
Create an Automated System Recovery (ASR) backup
5.
You have installed a driver that is causing system problems. You did not notice the problems before you logged on to the system. Which of the following technologies can help you fix this problem? (Choose all correct answers.)
A. 
B. 
Last Known Good Configuration
C. 
D. 
6.
You are helping a small company with its disaster recovery planning. It has 13 desktop computers in two configurations. Configuration A (12 systems) is a standard Windows XP Professional installation with Microsoft Office 2003 Professional Edition on each system. All documents are stored on a single Windows XP Professional system (Configuration B) that functions as a file and print server. Each of the 12 workstations has a floppy drive, a CD-ROM drive, and a DVD-R drive. The file server system has a floppy drive and a high-capacity tape drive. What backup and restoration method will provide the ability to quickly and completely recover a workstation?
A. 
Daily Normal backups to DVD-R. Restore from DVD-R after reinstalling Windows.
B. 
Automated System Recovery backup set with floppy and DVD-R disk. Use ASR restore to recover system. Refresh ASR set when configuration changes.
C. 
Automated System Recovery backup set with floppy and DVD-R disk. Use ASR restore to recover system. Use System Restore to recover recent changes.
D. 
Single normal backup to DVD-R, daily differential backup to the server. Recover by restoring DVD-R backup after reinstalling Windows, and restore remaining data from server backup file.
7.
You are helping a small company with its disaster recovery planning. It has 13 desktop computers in two configurations. Configuration A (12 systems) is a standard Windows XP Professional installation with Microsoft Office 2003 Professional Edition on each system. All documents are stored on a single Windows XP Professional system (Configuration B) that functions as a file and print server. Each of the 12 workstations has a floppy drive, a CD-ROM drive, and a DVD-R drive. The file server system has a floppy drive and a high-capacity tape drive. You want to choose a backup schedule for the system that acts as a file and print server. You want to find a way to minimize the nightly backup window while not complicating the restore process. Which of the following backup schedules offers the best balance between backup speed and ease of restoration?
A. 
B. 
Weekly normal backup and daily incremental backup
C. 
Weekly normal backup and daily differential backup
D. 
Weekly copy backup and daily normal backup
8.
Your organization was struck with a severe brownout followed by a complete power outage lasting a few hours. After power was restored, you discovered that three systems would not boot. Two simply need new power supplies, but the third is reporting “Operating system not found” when you attempt to start it. Which of the following Windows XP recovery tools offers the best chance of repairing this system quickly?
A. 
Automated System Recovery (ASR)
B. 
C. 
Last Known Good Configuration
D. 
9.
Your organization was struck with a severe brownout followed by a complete power outage lasting a few hours. After power was restored, you discovered that three systems would not boot. Two simply need new power supplies, but the third is reporting “Operating system not found” when you attempt to start it. After recovering this system, you discover that some files are still corrupted. Which of the following backups offer the best chance of restoring all corrupt files?
A. 
Normal backup done after the last major configuration change
B. 
Normal backup done three days before
C. 
Copy backup done the day before
D. 
Incremental backup done that morning
10.
Adding __________ is usually the easiest way to improve performance.
A. 
B. 
C. 
D. 
11.
Which of the following performance counters can help you determine whether a system has adequate memory? (Choose all correct answers.)
A. 
B. 
C. 
D. 
Physical Disk: Average Disk Queue Length
12.
You are analyzing performance of your Windows XP system. Physical Disk: % Disk Time is well over 50, Page File: % Usage is less than 10, and Memory: Pages / sec is less than 5. Which of the following items is most likely causing the performance issues on your system?
A. 
B. 
C. 
D. 
13.
From which of the following sources can you copy counters when you configure a performance alert?
A. 
B. 
C. 
Saved System Monitor view
D. 
14.
You notice that your mobile computer seems to run more slowly when you are not using the AC adapter. What could be causing this?
A. 
The CPU is designed to run more slowly while on battery power.
B. 
The CPU isn’t getting the power it needs to run efficiently.
C. 
The battery is of the wrong type.
D. 
The battery needs charging.
15.
Which Windows XP system utility can you use to perform scheduled maintenance tasks on your system?
A. 
B. 
C. 
D. 
16.
The CFO calls you in because he is running a large spreadsheet on his system and it is running unusually slowly. He wants you to try to get his system moving faster again. Available memory seems to be fine, but you notice that the system’s hard disk thrashes excessively whenever you launch a new application. Which of the following performance counters can you use to check the status of the physical disk?
A. 
B. 
C. 
D. 
Physical Disk: Average Disk Queue Length
17.
The CFO calls you in because he is running a large spreadsheet on his
system and it is running unusually slowly. He wants you to try to get
his system moving faster again. Available memory seems to be fine, but
you notice that the system’s hard disk thrashes excessively whenever
you launch a new application.You ask the CFO about his use of the system. Nothing has changed in terms of applications or data—the system has just been getting slower. You check Physical Disk: Average Disk Queue Length and find the value excessive. Which of the following factors might be responsible for the poor disk performance?
A. 
The hard disk is failing.
B. 
The system needs faster disks.
C. 
The disk is seeing excessive use of virtual memory.
D. 
The disk is excessively fragmented.
18.
The CFO calls you in because he is running a large spreadsheet on his system and it is running unusually slowly. He wants you to try to get his system moving faster again. Which Windows XP utility will give you a quick look at the performance of this system?
A. 
B. 
C. 
D.