Vodafone Prepaid Voice And Prepaid Mobile Broadband Training – Get The Facts!
Did you know all the Prepaid offers from Vodafone? Or evenwhat Vodafone stands for? Check out the Vodafone Prepaid training kit to find out all aboutthe Vodafone offers and what you need to know to sell them. The training covers important details you need to know aboutVodafone Prepaid before selling it to customers.
- 1.
What are the 3 types of Vodafone Prepaid Recharges?
- A.
Big Value Caps, Jumbo Cap, Nite Talker
- B.
Flat Chat, Mates Rates, 365 Days
- C.
Flexi Caps, TXT and Talk, 365 Days
Correct Answer
C. Flexi Caps, TXT and Talk, 365 Days -
- 2.
What type of credit is included on the Vodafone Flexi Cap Recharges?(Multiple selection – tick all that apply)
- A.
Vodafone to Vodafone minutes
- B.
Free talk
- C.
Free TXT
- D.
Flexible Credit
Correct Answer(s)
A. Vodafone to Vodafone minutes
D. Flexible Credit -
- 3.
How much credit is included on the $49 Flexi Cap?
- A.
$150 Flexible Credit and $150 VF to VF Credit
- B.
$350 Flexible Credit and $350 VF to VF Credit
- C.
$550 Flexible Credit and $650 VF to VF Credit
Correct Answer
B. $350 Flexible Credit and $350 VF to VF Credit -
- 4.
What is the Call Credit Expiry on the Vodafone Flexi Caps?
- A.
30 days
- B.
60 days
- C.
365 days
Correct Answer
A. 30 days -
- 5.
How much is charged for Mobile Internet (data) on Vodafone Prepaid?
- A.
$1.00 per 5 mins with minimum session time of 5 mins
- B.
$0.02 per kilobyte
- C.
$2.00 per megabyte
Correct Answer
C. $2.00 per megabyte -
- 6.
True or False? Unused minutes on the Prepaid Flexi Caps roll over to the next month.
- A.
True
- B.
False
Correct Answer
B. False -
- 7.
Which of the following services are available on Vodafone Prepaid?(Multiple selection – tick all that apply)
- A.
Free weekends and evenings
- B.
Global Roaming (Vodafone Traveller)
- C.
123 Ask Anything
- D.
IDD
- E.
Vodafone Bestmate
Correct Answer(s)
B. Global Roaming (Vodafone Traveller)
C. 123 Ask Anything
D. IDD -
- 8.
How much credit is included on the $30 TXT and Talk recharge?
- A.
$150 VF to VF minutes and $150 Flexi Credit
- B.
$30 and $30 VF to VF Minutes
- C.
$30 Flexible Credit, 100 free TXT, 150 mins free talk, 150 Free VF to VF mins
- D.
$30 Flexible Credit, 100 free TXT, 50 mins free talk, 150 Free VF to VF mins
Correct Answer
D. $30 Flexible Credit, 100 free TXT, 50 mins free talk, 150 Free VF to VF mins -
- 9.
How much data is included on the $29 Vodafone Prepaid MBB Recharge?
- A.
500 MB
- B.
1 GB
- C.
2 GB
Correct Answer
C. 2 GB -
- 10.
How many TXT are included on the $49 Vodafone Prepaid MBB Recharge?
- A.
30
- B.
50
- C.
100
Correct Answer
B. 50 -
- 11.
True or False? Unused data does NOT roll over?
- A.
True – Any unused data will be forfeited
- B.
False – Unused data will rollover provided the customer recharges withing 30 days prior to the recharge expiry up to a maximum of 12GB
Correct Answer
B. False – Unused data will rollover provided the customer recharges withing 30 days prior to the recharge expiry up to a maximum of 12GB -
- 12.
What is Vodafone’s 3G coverage in Australia?
- A.
92% Australia wide
- B.
Around 94% of populated areas
- C.
94% Australia wide
Correct Answer
B. Around 94% of populated areas -
- 13.
What do you need to check before selling the customer Vodafone Prepaid Mobile Broadband?(Multiple selection – tick all that apply)
- A.
Coverage
- B.
That the customers computer meets the minimum system requirements
- C.
If the customer would like to purchase any accessories
- D.
That the customer has sufficient ID to complete the Prepaid ID form
Correct Answer(s)
A. Coverage
B. That the customers computer meets the minimum system requirements
D. That the customer has sufficient ID to complete the Prepaid ID form -
- 14.
What kind of speeds could you expect from Mobile Broadband on a HSDPA connection?
- A.
7.2MB/s
- B.
300 KB/s – 1.5 MB/s
- C.
1.5 MB/s – 3.6 MB/s
Correct Answer
B. 300 KB/s – 1.5 MB/s -
- 15.
What are some factors that can impact Mobile Broadband Speeds?(Multiple selection – tick all that apply)
- A.
Distance from the transmitter
- B.
The number of words per minute the user can type
- C.
Weather conditions
- D.
Number of users in the same area
Correct Answer(s)
A. Distance from the transmitter
C. Weather conditions
D. Number of users in the same area -
- 16.
How does the customer activate the Mobile Broadband SIM?
- A.
Activation must be done in store by the Sales Rep
- B.
Customer must do it themselves online at www.broadband.vodafone.com.au
- C.
Sales Rep should try to help customer active online at www.broadband.vodafone.com.au
Correct Answer
C. Sales Rep should try to help customer active online at www.broadband.vodafone.com.au -
- 17.
In which scenarios does a Prepaid ID Form (AMTA/Teleact Form) need to be completed?
- A.
Only when the customer activates the SIM in store
- B.
When the customer is new to the network
- C.
Whenever a Prepaid SIM is purchased
Correct Answer
C. Whenever a Prepaid SIM is purchased -
- 18.
How often to Prepaid ID forms need to be sent off?
- A.
As soon as they are completed
- B.
Weekly
- C.
Monthly
Correct Answer
B. WeeklyExplanation
Please note the process for Vodafone and 3 Prepaid and the collection of the AMTA information is different it is essential that Vodafone prepaid AMTA forms are manually filled in and sent to CanberraRate this question:
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- 19.
True or False? When the customer inserts the USB modem installations will appear on screen?
- A.
True
- B.
False
Correct Answer
A. True -
- 20.
True or False? Customers can also use the Prepaid Mobile Broadband SIM in their handset to make calls.
- A.
True – The customer can use the SIM to make calls to any number
- B.
False – Only 112 and 000 will be available for emergency services + Vodafone Customer Care
Correct Answer
B. False – Only 112 and 000 will be available for emergency services + Vodafone Customer Care -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 16, 2022Quiz Edited by
ProProfs Editorial Team -
Feb 11, 2010Quiz Created by
Jameswalkley
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