Vodafone Prepaid Voice And Prepaid Mobile Broadband Training – Get The Facts!

20 Questions | Total Attempts: 294

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Mobile Phone Quizzes & Trivia

Did you know all the Prepaid offers from Vodafone? Or even what Vodafone stands for? Check out the Vodafone Prepaid training kit to find out all about the Vodafone offers and what you need to know to sell them. The training covers important details you need to know about Vodafone Prepaid before selling it to customers.


Questions and Answers
  • 1. 
    What are the 3 types of Vodafone Prepaid Recharges?
    • A. 

      Big Value Caps, Jumbo Cap, Nite Talker

    • B. 

      Flat Chat, Mates Rates, 365 Days

    • C. 

      Flexi Caps, TXT and Talk, 365 Days

  • 2. 
    What type of credit is included on the Vodafone Flexi Cap Recharges?(Multiple selection – tick all that apply)
    • A. 

      Vodafone to Vodafone minutes

    • B. 

      Free talk

    • C. 

      Free TXT

    • D. 

      Flexible Credit

  • 3. 
    How much credit is included on the $49 Flexi Cap?
    • A. 

      $150 Flexible Credit and $150 VF to VF Credit

    • B. 

      $350 Flexible Credit and $350 VF to VF Credit

    • C. 

      $550 Flexible Credit and $650 VF to VF Credit

  • 4. 
    What is the Call Credit Expiry on the Vodafone Flexi Caps?
    • A. 

      30 days

    • B. 

      60 days

    • C. 

      365 days

  • 5. 
    How much is charged for Mobile Internet (data) on Vodafone Prepaid?
    • A. 

      $1.00 per 5 mins with minimum session time of 5 mins

    • B. 

      $0.02 per kilobyte

    • C. 

      $2.00 per megabyte

  • 6. 
    True or False? Unused minutes on the Prepaid Flexi Caps roll over to the next month.
    • A. 

      True

    • B. 

      False

  • 7. 
    Which of the following services are available on Vodafone Prepaid?(Multiple selection – tick all that apply)
    • A. 

      Free weekends and evenings

    • B. 

      Global Roaming (Vodafone Traveller)

    • C. 

      123 Ask Anything

    • D. 

      IDD

    • E. 

      Vodafone Bestmate

  • 8. 
    How much credit is included on the $30 TXT and Talk recharge?
    • A. 

      $150 VF to VF minutes and $150 Flexi Credit

    • B. 

      $30 and $30 VF to VF Minutes

    • C. 

      $30 Flexible Credit, 100 free TXT, 150 mins free talk, 150 Free VF to VF mins

    • D. 

      $30 Flexible Credit, 100 free TXT, 50 mins free talk, 150 Free VF to VF mins

  • 9. 
    How much data is included on the $29 Vodafone Prepaid MBB Recharge?
    • A. 

      500 MB

    • B. 

      1 GB

    • C. 

      2 GB

  • 10. 
    How many TXT are included on the $49 Vodafone Prepaid MBB Recharge?
    • A. 

      30

    • B. 

      50

    • C. 

      100

  • 11. 
    True or False? Unused data does NOT roll over?
    • A. 

      True – Any unused data will be forfeited

    • B. 

      False – Unused data will rollover provided the customer recharges withing 30 days prior to the recharge expiry up to a maximum of 12GB

  • 12. 
    What is Vodafone’s 3G coverage in Australia?
    • A. 

      92% Australia wide

    • B. 

      Around 94% of populated areas

    • C. 

      94% Australia wide

  • 13. 
    What do you need to check before selling the customer Vodafone Prepaid Mobile Broadband?(Multiple selection – tick all that apply)
    • A. 

      Coverage

    • B. 

      That the customers computer meets the minimum system requirements

    • C. 

      If the customer would like to purchase any accessories

    • D. 

      That the customer has sufficient ID to complete the Prepaid ID form

  • 14. 
    What kind of speeds could you expect from Mobile Broadband on a HSDPA connection?
    • A. 

      7.2MB/s

    • B. 

      300 KB/s – 1.5 MB/s

    • C. 

      1.5 MB/s – 3.6 MB/s

  • 15. 
    What are some factors that can impact Mobile Broadband Speeds?(Multiple selection – tick all that apply)
    • A. 

      Distance from the transmitter

    • B. 

      The number of words per minute the user can type

    • C. 

      Weather conditions

    • D. 

      Number of users in the same area

  • 16. 
    How does the customer activate the Mobile Broadband SIM?
    • A. 

      Activation must be done in store by the Sales Rep

    • B. 

      Customer must do it themselves online at www.broadband.vodafone.com.au

    • C. 

      Sales Rep should try to help customer active online at www.broadband.vodafone.com.au

  • 17. 
    In which scenarios does a Prepaid ID Form (AMTA/Teleact Form) need to be completed?
    • A. 

      Only when the customer activates the SIM in store

    • B. 

      When the customer is new to the network

    • C. 

      Whenever a Prepaid SIM is purchased

  • 18. 
    How often to Prepaid ID forms need to be sent off?
    • A. 

      As soon as they are completed

    • B. 

      Weekly

    • C. 

      Monthly

  • 19. 
    True or False? When the customer inserts the USB modem installations will appear on screen?
    • A. 

      True

    • B. 

      False

  • 20. 
    True or False? Customers can also use the Prepaid Mobile Broadband SIM in their handset to make calls.
    • A. 

      True – The customer can use the SIM to make calls to any number

    • B. 

      False – Only 112 and 000 will be available for emergency services + Vodafone Customer Care

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