Verbal Communication Skills Quiz

Reviewed by Juliette Firla
Juliette Firla, MA (Teaching Writing) |
English Teacher
Review Board Member
Juliette is a middle school English teacher at Sacred Heart of Greenwich, Connecticut. Juliette earned a BA in English/Language Arts Teacher Education from Elon University and an MA in Teaching Writing from Johns Hopkins University. She holds a Classroom Teacher license from the Connecticut State Department of Education. Juliette possesses strong skills in English language arts, writing, editing, and literature study. She has a deep passion for working with young people and contributing to the education of America's youth in the classroom.
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  • 1/10 Questions

    What should you be doing when listening to someone?

    • Day dreaming
    • Talking
    • Paying attention, asking questions, and giving verbal cues
    • Walking
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About This Quiz

This verbal communication quiz challenges your verbal communication skills. Verbal communication can be challenging at times, especially when it comes to speaking to people you don’t know very well. You might need to exercise those brain muscles a bit to be able to answer all these questions correctly and apply them to real life! Just keep at it and keep practicing, and you will find that in no time, you have become better at verbal communication!

Verbal Communication Skills Quiz - Quiz

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  • 2. 

    How should verbal communication be?

    • Crisp, clear, and confident

    • Messy, sloppy, and nervous

    • Shaky, terrified, and unable to speak

    • Overconfident, cocky, and unaware

    Correct Answer
    A. Crisp, clear, and confident
    Explanation
    Verbal communication should be crisp, clear, and confident in order to effectively convey messages and ideas. When communication is crisp, it means that it is concise and to the point, avoiding unnecessary details or confusion. Clear communication ensures that the message is easily understood by the listener, without any ambiguity or misinterpretation. Confidence in verbal communication helps to establish credibility and trust, making the speaker more persuasive and influential. Therefore, being crisp, clear, and confident in verbal communication is essential for effective and successful interactions.

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  • 3. 

    Which one of these is a form of verbal communication?

    • Shaking hands

    • Talking Professionally

    • Nodding head

    • Tapping fingers

    Correct Answer
    A. Talking Professionally
    Explanation
    Talking professionally is a form of verbal communication because it involves using words and language to convey messages or information. Verbal communication refers to the use of spoken or written words to express thoughts, ideas, or feelings. In a professional setting, individuals often engage in formal conversations, presentations, or discussions to communicate effectively and professionally with others. Therefore, talking professionally is a clear example of verbal communication.

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  • 4. 

    Communication is always a __________ way process

    • One

    • Two

    • Three

    • Four

    Correct Answer
    A. Two
    Explanation
    Communication is always a two-way process because it involves the exchange of information between two or more parties. It requires both the sender and the receiver to actively participate and engage in the communication process. The sender transmits a message, and the receiver acknowledges and responds to it. This back-and-forth interaction is essential for effective communication to occur, allowing for the exchange of ideas, feedback, and understanding between the parties involved.

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  • 5. 

    What is the purpose of verbal communication?

    • Communicating information that cannot be conveyed without talking

    • Face-to-face meeting

    • Being assured of the identity of the person you are talking to

    •  To establish whether you are angry or happy

    Correct Answer
    A. Communicating information that cannot be conveyed without talking
    Explanation
    Verbal communication serves the purpose of conveying information or messages that cannot be effectively communicated through non-verbal means such as written or visual communication. It involves using spoken words to express thoughts, ideas, and emotions, allowing for immediate feedback and clarification. Verbal communication is particularly important in face-to-face meetings as it facilitates real-time interaction and understanding between individuals. Additionally, it helps establish trust and credibility as it allows for direct engagement and the assurance of the speaker's identity.

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  • 6. 

    What are the rules for being a good listener?

    • Stop talking when others are

    • Try and put the talker at ease

    • Remove any distraction

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    To be a good listener, it is important to stop talking when others are speaking, as this allows them to express themselves without any interruptions. Additionally, trying to put the talker at ease creates a comfortable environment for them to open up and share their thoughts. Removing any distractions, such as turning off cell phones or closing unnecessary tabs, helps maintain focus on the speaker and shows respect for their words. Therefore, all of the above rules contribute to being a good listener.

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  • 7. 

    Which of the following is not a form of verbal communication?

    • Facial expressions

    • Face-to-face communication

    • Talking over the phone

    • Reading

    Correct Answer
    A. Facial expressions
    Explanation
    Verbal communication refers to the use of words and language to convey messages. Facial expressions, although a form of nonverbal communication, do not involve the use of words or language. Instead, they convey emotions, attitudes, and intentions through facial movements and expressions. Face-to-face communication and talking over the phone both involve the use of words and language to communicate. Reading, although it does not involve speaking, is still a form of verbal communication as it requires the interpretation of written words.

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  • 8. 

    Select one method of relaying verbal messages:

    • Talking over the phone

    • Sleeping

    • Texting

    • Email

    Correct Answer
    A. Talking over the phone
    Explanation
    Talking over the phone is a method of relaying verbal messages because it involves a direct conversation between two or more individuals using their voices. Unlike other options such as sleeping, giving a presentation, or email, talking over the phone allows for real-time communication and immediate feedback. It is a common and effective way to convey information, discuss ideas, and engage in conversations with others.

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  • 9. 

    What are the obstructions to verbal communication? (Select all the options that are relevant)

    • People talking in the background

    • Very loud noises

    • Calmness

    • Solitude

    Correct Answer(s)
    A. People talking in the background
    A. Very loud noises
    Explanation
    The obstructions to verbal communication include people talking in the background and very loud noises. These external factors can make it difficult to hear and understand the intended message. Calmness and solitude, on the other hand, do not obstruct verbal communication.

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  • 10. 

    Is verbal communication better than non-verbal?

    • Yes

    • Maybe

    • Only sometimes

    • Both are important in a conversation

    Correct Answer
    A. Yes
    Explanation
    Verbal communication is considered better than non-verbal communication because it involves the use of words, which allows for clear and direct expression of thoughts and ideas. Verbal communication enables individuals to convey their message accurately, avoiding any potential misinterpretation. It also allows for immediate feedback and clarification, enhancing understanding in a conversation. Non-verbal communication, on the other hand, includes body language, facial expressions, and gestures, which can be subjective and open to interpretation. While non-verbal cues can provide additional context, verbal communication is more reliable and effective in conveying information.

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Juliette Firla |MA (Teaching Writing) |
English Teacher
Juliette is a middle school English teacher at Sacred Heart of Greenwich, Connecticut. Juliette earned a BA in English/Language Arts Teacher Education from Elon University and an MA in Teaching Writing from Johns Hopkins University. She holds a Classroom Teacher license from the Connecticut State Department of Education. Juliette possesses strong skills in English language arts, writing, editing, and literature study. She has a deep passion for working with young people and contributing to the education of America's youth in the classroom.

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