1.
When running the installation, if it's a network install on the HOST computer, we choose the Server install.
Correct Answer
B. FALSE
Explanation
In a network install, we ALWAYS choose Server/Workstation for the Host computer.
2.
When installing states and packages, what two options are available for use to obtain the upgrades?
Correct Answer(s)
B. Install from the Internet
E. Install from the CD
3.
After the installation completes, and the option to launch the program is chosen, what should the next window that pops up be?
Correct Answer
B. Initial Configuration
4.
The four pieces of information needed to activate the software are the Account Number, Serial Number, Charge Number, and the Street Address.
Correct Answer
A. TRUE
5.
With the TRX software, we only offer 40 of the 50 states.
Correct Answer
B. FALSE
Explanation
Even though some states don't have income tax, we still have the option of all 50 states.
6.
The Convert Clients selection is under what menu?
Correct Answer
C. File menu
7.
You don't have to fill out the Firm Data page to run a conversion.
Correct Answer
B. FALSE
Explanation
You must have the Firm Data completely filled out to run the conversion utility.
8.
What package of returns can we not convert from?
Correct Answer
C. 1068
9.
What are the possible results when running a conversion?
Correct Answer(s)
B. Success
D. Failed
E. Warning
10.
If the program is set to upgrade automatically, you must restart the program after the download has completed.
Correct Answer
A. TRUE
Explanation
In order for the upgrades to be applied, the program must be restarted, even if the upgrade is scheduled to run automatically.
11.
If someone needs to add different state forms after the initial configuration, where are the states available for download?
Correct Answer
D. Installations > Install Systems
Explanation
From the Install Systems Menu they can download the other federal forms they need, as well.
12.
TRX Pro 1040 can convert 1040, 1065, and 1120 forms all at the same time.
Correct Answer
B. FALSE
Explanation
Each federal package must be converted individually.
13.
When installing the program from the CD, which option should you choose?
Correct Answer
A. Run
Explanation
Clicking on run will enable the computer to read the CD. You cannot save the files from the CD, and so the installation will not work if you click on Save.
14.
If a tax preparer changes locations and renames their business, which information can be adjusted in their control data to reflect those changes?
Correct Answer
D. All information except their Account Number, Charge Number, Serial Number, and Address
Explanation
The Account Number, Charge Number, Serial Number and the preparer's address are all registered together and must remain the same for the program to work.
15.
The program will upgrade even when the computer is turned off.
Correct Answer
B. FALSE
Explanation
The computer must be on for the upgrade to run.
16.
After running the initial configuration, which of the following will NOT be carried into the program from the 2008 version of TRX Pro 1040 to the 2009 version?
Correct Answer
A. Clients
Explanation
The clients must be added after running the initial configuration by going into the Client Profile, clicking on Update, choosing the prior year clients and clicking Update, again.
17.
Which of the following is NOT installed with TRX Pro 1040?
Correct Answer
D. Microsoft Excel
18.
After the conversion runs, all of the converted clients will be stored in the Conversion folder.
Correct Answer
B. FALSE
Explanation
The user can set the files to convert into whichever folder they have created, or they can save them into Default or Samples, which are already in the program.
19.
States can be set to automatically download with the Automatic Upgrade.
Correct Answer
B. FALSE
Explanation
States can only be downloaded with Install Systems.
20.
Customers can set up the bank they are using with Initial Configuration.
Correct Answer
A. TRUE
21.
If a customer was installing the program, and canceled the System Install, where do you go to finish the installation?
Correct Answer
C. Start > Programs > TRX Pro 1040 2008 > Install Systems
22.
Other than the Initial Configuration, what menu can you go to in order to adjust Automatic Upgrade settings?
Correct Answer
D. Installations
23.
If a client calls in and asks for the Access Codes, what code do you give them?
Correct Answer
D. We don't use Access Codes
24.
Where can you go to keep the SSN in the client profile from being masked?
Correct Answer
B. Control Data
25.
Which tab in Control Data can you go to to turn off the automatic calculation of social security and medicare?
Correct Answer
A. Switches
26.
The program can only start in the Home Screen.
Correct Answer
B. FALSE
Explanation
In Control Data, under Startup, you can set the program to start in the Home Screen, Idle Mode, or Client Selection.
27.
In a typical Stand Alone installation, what type of database will be used?
Correct Answer
A. Access
28.
Where can you go to view the paths for the databases from outside the program?
Correct Answer
C. Support Tool
29.
What is the component of the conversion utility that causes it to not work on a 64-bit Operating System?
Correct Answer
B. .NET Framework
30.
Converted files will always save to the Default folder.
Correct Answer
B. FALSE
Explanation
You can choose the folder you want to save the converted clients into.