Health, Safety & Staff Information Quiz
To test the individuals knowledge of Silver Star's Health and Safety Program, and to ensure staff are aware of employee policies and benefits.
- 1.
On the website, please go to the Employee Info (bottom of page), log-in, click on employee information, and read through all of the sub-categories before moving to answering the quiz questions. Carefully read through the Health & Safety sections, and check the boxes below once you have completed each sub-section. I have read and understood the following pages in the employee information section on the website (check each when complete):
- A.
Employee Handbook
- B.
Staff Bus and Parking Info
- C.
What you need to know
- D.
Safe Skiing and Snowboarding
- E.
The Alpine Responsibility Code
- F.
Canadian Tax System
- G.
Employee Policies
- H.
Guest Safety
- I.
Health and Safety
Correct Answer(s)
A. Employee Handbook
B. Staff Bus and Parking Info
C. What you need to know
D. Safe Skiing and Snowboarding
E. The Alpine Responsibility Code
F. Canadian Tax System
G. Employee Policies
H. Guest Safety
I. Health and Safety -
- 2.
Where is the designated marshalling area where you must go in the event of a fire alarm or fire?
- A.
Ticket Office
- B.
Parking Lot C
- C.
NATC
- D.
Patrol Office
Correct Answer
C. NATCExplanation
In the event of a fire alarm or fire, the designated marshalling area where you must go is NATC.Rate this question:
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- 3.
Who has the right-of-way when on the slopes?
- A.
Nordic skiers
- B.
The person ahead of you
- C.
The person behind you
- D.
Whoever is going slowest
Correct Answer
B. The person ahead of youExplanation
The person ahead of you has the right-of-way when on the slopes. This means that you should yield to the skier in front of you and adjust your speed and direction to avoid a collision. It is important to maintain a safe distance and be aware of your surroundings to ensure everyone's safety on the slopes.Rate this question:
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- 4.
A guest comes to you in an anxious state saying her 14-year old son is missing. What should you do?
- A.
Direct her to the Patrol office
- B.
Direct her to the Info Desk/Guest Services
- C.
Keep her with you and call Patrol
- D.
Direct her to Reception
Correct Answer
C. Keep her with you and call PatrolExplanation
In this situation, the best course of action is to keep the guest with you and call Patrol. This ensures that the guest is not left alone during this stressful time and that immediate action can be taken to locate the missing 14-year old son. The Patrol team is trained to handle such situations and can initiate a search or investigation to find the missing child. By keeping the guest with you, you can provide support and reassurance while also coordinating with the appropriate authorities.Rate this question:
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- 5.
What should you do if you see a child in Adventure Centre apparel alone and without their instructor?
- A.
Take the child with you to the nearest phone and call the Adventure Centre
- B.
Assume the child's instructor will be back shortly
- C.
Wait with the child on the slopes until their instructor returns
- D.
Take them to the Info Desk/Guest Services
Correct Answer
A. Take the child with you to the nearest phone and call the Adventure CentreExplanation
If you see a child in Adventure Centre apparel alone and without their instructor, the best course of action is to take the child with you to the nearest phone and call the Adventure Centre. This ensures that the child's safety is prioritized and that the Adventure Centre can be notified of the situation promptly.Rate this question:
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- 6.
Smoking while in uniform is permitted in designated staff-only areas.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Smoking while in uniform is strictly forbidden at all times.Rate this question:
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- 7.
Why is it crucially important that you attend your shifts reliably and punctually?
- A.
Your absence affects guests' enjoyment of Silver Star (line-ups, delayed opening times, etc)
- B.
At peak times, there are limited additional staff for your supervisor to call in to replace you
- C.
Silver Star regularly re-hires excellent employees for subsequent seasons
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Attending shifts reliably and punctually is crucially important because it directly impacts the guests' enjoyment of Silver Star. If employees are absent, it can lead to longer line-ups and delayed opening times, which can negatively affect the overall experience for guests. Additionally, during peak times, there may be limited additional staff available for supervisors to call in as replacements, making it even more important for employees to be present. Lastly, Silver Star values and re-hires excellent employees for subsequent seasons, so being reliable and punctual can increase the chances of being re-hired in the future.Rate this question:
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- 8.
What should you do if you notice a potential hazard in your work setting?
- A.
Inform your supervisor immediately
- B.
Tell your roommates in Staff Accom
- C.
Post the details on social media.
- D.
Not say anything - it has probably already been reported
Correct Answer
A. Inform your supervisor immediatelyExplanation
Always inform your supervisor immediately if you notice something that is a hazard to yourself, a co-worker or a guest.
You are also encouraged to fill in a hazard report form and submit to Patrol. Doing this will be much appreciated, and you will receive a written response.Rate this question:
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- 9.
Silver Star has a zero tolerance policy concerning employee harassment.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
True. If you believe that you are being harassed tell the aggressor to stop and inform your supervisor and the HR office of the harassment. An investigation will be initiated and your concern will be dealt with promptly.Rate this question:
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- 10.
What is the ONLY exception to the prohibition of skiing/boarding out of bounds while on duty and/or in uniform?
- A.
You may go out-of-bounds as long as no guests are around
- B.
You are a SnowSport school instructor and wish to give your client access to fresh powder
- C.
You may go out-of-bounds if you are late for your shift and need to make a short-cut
- D.
You are a Patrol member and your supervisor has authorized out-of-bounds access for a specific task
Correct Answer
D. You are a Patrol member and your supervisor has authorized out-of-bounds access for a specific taskExplanation
The only exception to the prohibition of skiing/boarding out of bounds while on duty and/or in uniform is when you are a Patrol member and your supervisor has authorized out-of-bounds access for a specific task. In this situation, it is allowed to go out of bounds for a specific purpose or assignment given by the supervisor. This exception does not apply to other scenarios such as going out of bounds when no guests are around, wanting access to fresh powder as a SnowSport school instructor, or being late for a shift and needing to make a shortcut.Rate this question:
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- 11.
Employees commuting to Silver Star must park in Parking Lot ___ during the day.
Correct Answer
CExplanation
Employees commuting to Silver Star must park in Parking Lot C during the day. This suggests that there are multiple parking lots available for employees to park in, and Lot C is specifically designated for employees commuting to Silver Star. The other parking lots (A, B, D, etc.) may be designated for different purposes or different groups of people.Rate this question:
- 12.
Using a blue run to ski/board to your work station is permitted as long as you are a level 4 or level 5 skiier/boarder.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
All staff must use green runs ONLY while on shift, and going to and from their work stations. The only exception is Patrol staff and SnowSport school staff whose work demands the use of other runs.Rate this question:
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- 13.
What are some of the hazards of going out-of-bounds? Check all that apply.
- A.
Injury
- B.
Enduring a very cold night outside
- C.
Hypothermia
- D.
If you must be rescued, receiving an invoice for the full cost of the rescue
- E.
Death
Correct Answer(s)
A. Injury
B. Enduring a very cold night outside
C. Hypothermia
D. If you must be rescued, receiving an invoice for the full cost of the rescue
E. DeathExplanation
Going out-of-bounds can lead to various hazards. These hazards include injury, enduring a very cold night outside, hypothermia, receiving an invoice for the full cost of the rescue if you must be rescued, and even death.Rate this question:
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- 14.
What is the Alpine Responsibility Code?
- A.
A list of events that guests can participate in
- B.
A set of safe skiing and riding regulations for guests only
- C.
A set of safe skiing and riding regulations for guests and employees
- D.
A set of safe skiing and riding regulations for employees only
Correct Answer
C. A set of safe skiing and riding regulations for guests and employeesExplanation
The Alpine Responsibility Code is a set of safe skiing and riding regulations that apply to both guests and employees. It outlines guidelines and rules to ensure the safety and well-being of everyone on the slopes. These regulations are meant to prevent accidents, promote responsible behavior, and create a positive and enjoyable skiing experience for all individuals involved.Rate this question:
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- 15.
Air-time and jumping while skiing/boarding on shift is permitted on green runs only.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Air-time and jumping is strictly prohibited while on duty at all times. This applies to all staff. The ONLY exception to this is if a qualified instructor is teaching a specific class.Rate this question:
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- 16.
If you have injured yourself on duty, what can you expect during your recovery period?
- A.
You can stay at home until you feel like working again
- B.
You are expected to resume your job duties regardless of injury
- C.
You will be laid off
- D.
You will be given modified duties
Correct Answer
D. You will be given modified dutiesExplanation
During the recovery period, if you have injured yourself on duty, you can expect to be given modified duties. This means that you will be assigned tasks or responsibilities that are suitable for your condition and do not aggravate your injury. This allows you to continue working while ensuring that you are not putting yourself at further risk or hindering your recovery process.Rate this question:
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- 17.
What must you bring to work with you on your first day? Check all that apply.
- A.
A great attitude
- B.
Copy of your travel insurance (international staff)
- C.
Copy of your work permit (international staff)
- D.
Your Social Insurance Number
- E.
Your banking information
Correct Answer(s)
A. A great attitude
B. Copy of your travel insurance (international staff)
C. Copy of your work permit (international staff)
D. Your Social Insurance Number
E. Your banking informationExplanation
On your first day of work, it is important to bring a great attitude as it sets the tone for your interactions with colleagues and supervisors. If you are an international staff member, it is necessary to bring a copy of your travel insurance and work permit as these documents are required for legal and insurance purposes. Additionally, bringing your Social Insurance Number is important for employment and taxation purposes. Lastly, it is essential to bring your banking information as you may need to set up direct deposit for your salary.Rate this question:
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- 18.
If you have injured yourself while on duty, when should you report this?
- A.
Immediately
- B.
End of shift
- C.
If it still hurts tomorrow
- D.
When you go to the doctor
Correct Answer
A. ImmediatelyExplanation
In order to ensure timely medical attention and proper documentation, it is important to report any injuries sustained while on duty immediately. Delaying reporting can lead to complications in the treatment process and may also impact the validity of any claims related to the injury. Reporting immediately allows for prompt investigation and implementation of necessary safety measures to prevent further incidents. Additionally, immediate reporting ensures that the employer is aware of the situation and can provide appropriate support and assistance to the injured employee.Rate this question:
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- 19.
What are some of the issues addressed as part of Silver Star's written health and safety policies? Check all that apply.
- A.
Guidelines for operating equipment, machinery, and company vehicles
- B.
Safe skiing and snowboarding
- C.
Fire safety
- D.
Violence in the workplace
- E.
Working alone
- F.
Reporting hazards
- G.
Proper ergonomics
- H.
Safe handling of chemicals
Correct Answer(s)
A. Guidelines for operating equipment, machinery, and company vehicles
B. Safe skiing and snowboarding
C. Fire safety
D. Violence in the workplace
E. Working alone
F. Reporting hazards
G. Proper ergonomics
H. Safe handling of chemicalsExplanation
The issues addressed as part of Silver Star's written health and safety policies include guidelines for operating equipment, machinery, and company vehicles, safe skiing and snowboarding, fire safety, violence in the workplace, working alone, reporting hazards, proper ergonomics, and safe handling of chemicals. These policies aim to ensure the safety and well-being of employees and prevent accidents or injuries in various areas of the company's operations.Rate this question:
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- 20.
Safety in the workplace is the direct responsibility of all managers, supervisors, employees, and contractors.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Safety in the workplace is a shared responsibility that falls on all individuals within the organization, including managers, supervisors, employees, and contractors. Each person has a role to play in ensuring a safe working environment. Managers and supervisors are responsible for implementing safety policies and procedures, providing training, and enforcing safety regulations. Employees and contractors are responsible for following these guidelines, reporting hazards, and taking necessary precautions to prevent accidents and injuries. Therefore, it is true that safety in the workplace is the direct responsibility of all managers, supervisors, employees, and contractors.Rate this question:
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- 21.
On the website, please go to the Employee Info (bottom of page), log-in, click on employee information, and read through all of the sub-categories before moving to answering the quiz questions. Carefully read through the Health & Safety sections, and check the boxes below once you have completed each sub-section. I have read and understood the following pages in the employee information section on the website (check each when complete):
- A.
Employee Handbook
- B.
Staff Bus and Parking Info
- C.
What you need to know
- D.
Safe Skiing and Snowboarding
- E.
The Alpine Responsibility Code
- F.
Canadian Tax System
- G.
Employee Policies
- H.
Guest Safety
- I.
Health and Safety
Correct Answer(s)
A. Employee Handbook
B. Staff Bus and Parking Info
C. What you need to know
D. Safe Skiing and Snowboarding
E. The Alpine Responsibility Code
F. Canadian Tax System
G. Employee Policies
H. Guest Safety
I. Health and SafetyExplanation
The correct answer includes all of the sub-categories listed in the given passage. The passage instructs the reader to log in to the website, go to the Employee Info section, and read through all of the sub-categories before answering the quiz questions. The correct answer includes all of the sub-categories mentioned in the passage, indicating that the reader has followed the instructions and completed all of the necessary reading.Rate this question:
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- 22.
What must you always do while on the slopes? Check all that apply.
- A.
Maintain control
- B.
Avoid obstructing a trail
- C.
Avoid stopping where you cannot be seen by skiers above you
- D.
Remain on the scene of an accident
- E.
Keep off closed areas
- F.
Avoid impairment by drugs or alcohol
- G.
Go around, rather than through, group lesson and race courses
- H.
Obey all signs and warnings
Correct Answer(s)
A. Maintain control
B. Avoid obstructing a trail
C. Avoid stopping where you cannot be seen by skiers above you
D. Remain on the scene of an accident
E. Keep off closed areas
F. Avoid impairment by drugs or alcohol
G. Go around, rather than through, group lesson and race courses
H. Obey all signs and warningsExplanation
While on the slopes, it is important to maintain control to ensure the safety of yourself and others. You should also avoid obstructing a trail and stopping in areas where you cannot be seen by skiers above you, as this can lead to accidents. It is crucial to remain on the scene of an accident and provide assistance if needed. Additionally, you should respect closed areas and avoid impairment by drugs or alcohol. Going around group lesson and race courses, as well as obeying all signs and warnings, further contribute to a safe skiing experience.Rate this question:
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- 23.
Who should I inform if I am injured while on duty?
- A.
No one
- B.
My direct supervisor
- C.
Patrol Clinic (First Aid)
- D.
Both B and C
Correct Answer
D. Both B and CExplanation
If someone is injured while on duty, they should inform both their direct supervisor and the Patrol Clinic (First Aid). Informing the direct supervisor is important to ensure that the necessary protocols and procedures are followed within the organization. Additionally, informing the Patrol Clinic (First Aid) is crucial as they can provide immediate medical assistance and further guidance on how to address the injury. Therefore, both options B and C are correct and should be notified in case of an injury while on duty.Rate this question:
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- 24.
Fatigue in the workplace can lead to?
- A.
Slowed reactions
- B.
Failure to respond
- C.
Incorrect actions
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Fatigue in the workplace can lead to slowed reactions, failure to respond, and incorrect actions. When individuals are fatigued, their cognitive and physical abilities are compromised, resulting in slower reaction times. They may also struggle to respond effectively to situations, leading to potential failures. Additionally, fatigue can impair decision-making abilities, causing individuals to take incorrect actions. Therefore, all of the mentioned consequences can occur due to workplace fatigue.Rate this question:
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- 25.
You have the right to refuse unsafe work.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If you do not believe the work you are being asked to do is safe you should immediately report the unsafe condition to your supervisor/managerRate this question:
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- 26.
The first rule of the Alpine Responsibility Code is to 'Always Stay in ____________."
Correct Answer
control, controll, boundsExplanation
The first rule of the Alpine Responsibility Code is to always stay in control, meaning that skiers and snowboarders should maintain the ability to turn or stop at any time. Staying in control ensures the safety of oneself and others on the slopes. It also helps prevent accidents and collisions. By staying within bounds, skiers and snowboarders are reminded to stay within the designated areas, avoiding areas that are off-limits or potentially dangerous.Rate this question:
- 27.
If you are injured while on duty, and have medically authorized time loss due to the injury, you have an obligation to remain in communication with Silver Star (Safety Officer and/or HR Director).
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If you are injured while on duty and have medically authorized time loss due to the injury, it is important to remain in communication with Silver Star (Safety Officer and/or HR Director). This is because they need to be informed about your condition and progress, and they may also need to provide you with updates or instructions regarding your injury and recovery. By staying in communication, you can ensure that the necessary support and assistance are provided to you during your time off.Rate this question:
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- 28.
There are many benefits to working at SS! Which of the following are true?
- A.
A season pass for the mountain
- B.
Staff events such as discounted trips to other resorts, staff breakfasts, staff Christmas dinner etc
- C.
Free Snowsports Group Lessons
- D.
Family discounts on accommodation
- E.
Lift ticket vouchers for family
- F.
All of the above, plus more!
Correct Answer
F. All of the above, plus more!Explanation
The correct answer is "All of the above, plus more!" This means that all the benefits mentioned in the question are true for working at SS. In addition to a season pass for the mountain, staff events, free snowsports group lessons, family discounts on accommodation, and lift ticket vouchers for family, there are even more benefits that are not mentioned in the question.Rate this question:
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Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Sep 18, 2023Quiz Edited by
ProProfs Editorial Team -
Sep 08, 2011Quiz Created by
Alison Crick
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