TRX December 3rd, 2009

1. In Taxwise Utility, where do you go to adjust printer settings?

Setup > Setup Options > Printer Setup

File > Taxwise Explorer

Help > Utility Help

Communication > System Snapshot

2. You can only print with the Print button at the top of the screen.

TRUE

FALSE

You can also print from the File Menu.

Explanation

You can also print from the File Menu.

3. What is the Shortcut for linking a form?

F9

F8

Ctrl + F5

F5

4. Ctrl + U is the shortcut for which option?

Change Package

Undo

Unestimate

Change User

5. When adjusting printer settings, it is possible to set different printers for Tax Forms, Checks, and Labels.

TRUE

FALSE

6. What are the two main reasons to run diagnostics?

Correct Errors and create an E-file

Run Reports and Print labels

System Snapshot and Test Connections

Detect Modem and Set up Printers

7. What is the Shortcut for overriding an entry?

F8

F9

Ctrl + F8

Alt + F4

8. It is possible to set the return in "What if?" mode and adjust the forms to reflect different scenarios.

TRUE

FALSE

You can access this from the File Menu, and you will be able to make changes without affecting the actual return.

Explanation

You can access this from the File Menu, and you will be able to make changes without affecting the actual return.

9. It is not possible to print mailing labels from the data stored in Taxwise.

TRUE

FALSE

You can print mailing labels from the Reports Menu.

Explanation

You can print mailing labels from the Reports Menu.

10. After finishing a return and creating the E-file, what menu will you go to in order to send the return to the E-file center?

Tools

Reports

Communications

Bank

11. From creating a return to getting the acknowledgement, what are the steps for e-filing a return in Taxwise?

Finish return, Create E-File, Send E-File through Communications Menu, Get Acknowledgements through Communications Menu, View Acknowledgement

Finish return, Run Diagnostics, Create E-File, Get Acknowledgement through Communications Menu

Finish return, Run Diagnostics, Fix Diagnostic Errors, Get Acknowledgements through Communications Menu, View Acknowledgement

12. If a client is trying to print a check, but the file is corrupt, and he or she is unable to print the check, what is the solution?

Rehang the Check

Redo the Return

Retype the W-2

Resubmit the E-file

13. Most of the options for changin entries on forms can be found under which Menu?

File

Edit

Communications

Tools

14. The Client Profile will not list any deleted clients.

TRUE

FALSE

However, you can search for them by going to File > Search/Query for Taxpayer.

Explanation

However, you can search for them by going to File > Search/Query for Taxpayer.

15. Under what menu will you find the Acknowledgements?

Tools

Bank

View

Reports

16. If a client does not receive an Acknowledgement from a return they sent a month ago, where can we go to check the status of their return?

Trxpro.com, under the Contact Heading

Trxalliance.com, under the Products Heading

Support.taxwise.com, under Return Query

We cannot check their return status.

17. Where are the business codes listed within the program?

Tools

Taxwise Help

File

View

18. What is the first information you will type in for a new 1040 return?

Taxpayer Name

Taxpayer SSN

Taxpayer Birthday

Taxpayer Filing Status

19. You cannot print blank return forms in TaxWise.

TRUE

FALSE

You can print blank forms by going to File > Print > Print Blank Forms.

Explanation

You can print blank forms by going to File > Print > Print Blank Forms.

20. The input screens in Taxwise are displayed as if you are actually typing on the form you are using.

TRUE

FALSE

This is true. In TRX Pro 1040, however, the information is typed into input screens that are then carried over to the appropriate forms.

Explanation

This is true. In TRX Pro 1040, however, the information is typed into input screens that are then carried over to the appropriate forms.

21. When creating a report, what format will it be in?

Word Document

Taxwise Document

Text File

PDF

22. You can search for a taxpayer with all of the following information, except

Taxpayer SSN

Taxpayer Address line 1

Taxpayer's Last Name

Taxpayer Daytime Telephone

23. What menu will you find the Mailing Labels under?

Reports

Communications

Tools

File

24. What menu do you find the Client Organizers under?

Communications

Reports

File

Tools

25. Which of the following is not a type of report that can be run in TaxWise?

Client List

Postcard Missing You

Tax Calendar Letter

Postcard for Birthdays

26. If a client needs to split a Married Filing Joint return, where is the option to do this?

Tools

Client Profile

File

This is not possible.

27. Where can you find the option to View/Edit Print Packets?

File > Print

Communications

Reports

Taxwise Utility

28. In order to check the status of a return that you have not received an Acknowledgement for in Taxwise, where should you go?

The E-file Center Website

Trxpro.com

Support.taxwise.com

You cannot check the status unless you have the Ack

29. Once you link a form incorrectly, you must delete it and link it again in order to put it in the right place.

TRUE

FALSE

To change the Parent Form of an improperly linked form, you can right click it in the Forms Tree and choose Change Parent Form. Then, select the appropriate form.

Explanation

To change the Parent Form of an improperly linked form, you can right click it in the Forms Tree and choose Change Parent Form. Then, select the appropriate form.

30. Once a client has received a check in the program, it will remain there until it is printed.

TRUE

FALSE

Checks will expire if not printed in a timely matter. After the check has expired, the client will have to call us so we can contact Taxwise and get a rehang on the check.

Explanation

Checks will expire if not printed in a timely matter. After the check has expired, the client will have to call us so we can contact Taxwise and get a rehang on the check.

TRX December 3rd, 2009

1. In Taxwise Utility, where do you go to adjust printer settings?

2.

What first name or nickname would you like us to use?

2. You can only print with the Print button at the top of the screen.

3. What is the Shortcut for linking a form?

4. Ctrl + U is the shortcut for which option?

5. When adjusting printer settings, it is possible to set different printers for Tax Forms, Checks, and Labels.

6. What are the two main reasons to run diagnostics?

7. What is the Shortcut for overriding an entry?

8. It is possible to set the return in "What if?" mode and adjust the forms to reflect different scenarios.

9. It is not possible to print mailing labels from the data stored in Taxwise.

10. After finishing a return and creating the E-file, what menu will you go to in order to send the return to the E-file center?

11. From creating a return to getting the acknowledgement, what are the steps for e-filing a return in Taxwise?

12. If a client is trying to print a check, but the file is corrupt, and he or she is unable to print the check, what is the solution?

13. Most of the options for changin entries on forms can be found under which Menu?

14. The Client Profile will not list any deleted clients.

15. Under what menu will you find the Acknowledgements?

16. If a client does not receive an Acknowledgement from a return they sent a month ago, where can we go to check the status of their return?

17. Where are the business codes listed within the program?

18. What is the first information you will type in for a new 1040 return?

19. You cannot print blank return forms in TaxWise.

20. The input screens in Taxwise are displayed as if you are actually typing on the form you are using.

21. When creating a report, what format will it be in?

22. You can search for a taxpayer with all of the following information, except

23. What menu will you find the Mailing Labels under?

24. What menu do you find the Client Organizers under?

25. Which of the following is not a type of report that can be run in TaxWise?

26. If a client needs to split a Married Filing Joint return, where is the option to do this?

27. Where can you find the option to View/Edit Print Packets?

28. In order to check the status of a return that you have not received an Acknowledgement for in Taxwise, where should you go?

29. Once you link a form incorrectly, you must delete it and link it again in order to put it in the right place.

30. Once a client has received a check in the program, it will remain there until it is printed.