Smk Parbina Nusantara Xph1&2 - Soal Ujian Mid Semester Akomodasi Perhotelan (Reservasi)
Soal Ujian MID Semester Akomodasi Perhotelan (Reservasi ) SMK Parbina Nusantara 1 Ph 1& 2
- 1.
Apakah yang dimaksud dengan Amandement dalam dunia perhotelan??
- A.
Pembatalan reservasi
- B.
Perubahan reservasi
- C.
Lamanya menginap
- D.
Jaminan reservasi
- E.
Penolakan reservasi
Correct Answer
B. Perubahan reservasiExplanation
Amandement dalam dunia perhotelan mengacu pada perubahan reservasi. Ini berarti bahwa tamu dapat mengubah tanggal atau detail lainnya dalam reservasi mereka setelah mereka telah membuatnya. Hal ini memungkinkan fleksibilitas bagi tamu untuk menyesuaikan rencana mereka sesuai kebutuhan mereka.Rate this question:
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- 2.
Sebuah bentuk kerjasama dimana perusahaan menyetujui untuk membayar sejumlah kamar kepada pihak hotel adalah tipe pemesanan...
- A.
Guaranted Reservation
- B.
Contractual Agreement
- C.
Travel Agent Voucher
- D.
Advance Deposit
- E.
Credit Card
Correct Answer
B. Contractual AgreementExplanation
A contractual agreement is a form of cooperation where a company agrees to pay for a certain number of rooms to a hotel. This implies that there is a formal agreement between the company and the hotel, outlining the terms and conditions of the reservation. This type of arrangement ensures that the hotel will have guaranteed bookings and the company will secure the desired number of rooms for their needs.Rate this question:
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- 3.
Sumber pemesanan kamar yang diperoleh dari perusahaan rental mobil adalah..
- A.
Car rental company
- B.
Central Reservation System
- C.
Inter Agency
- D.
Airline Company
- E.
Biro/agen perjalanan
Correct Answer
A. Car rental companyExplanation
The correct answer is "Car rental company." This is because the question is asking about the source of room reservations obtained from a car rental company. A car rental company would typically offer additional services such as hotel room reservations to their customers, making them a likely source for booking accommodations.Rate this question:
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- 4.
Rak yang berfungsi untuk menyimpan surat atau memo untuk internal hotel adalah...
- A.
Key and mail rack
- B.
Pigeon hole
- C.
Paging board
- D.
Key drop box
- E.
Mail rack
Correct Answer
B. Pigeon holeExplanation
A pigeon hole is a type of rack that is commonly used to store and organize mail or memos within a hotel. It typically consists of a series of small compartments or slots, each labeled with a specific recipient or department. This allows for easy sorting and retrieval of internal correspondence, ensuring that messages are delivered promptly and efficiently.Rate this question:
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- 5.
Media reservasi yang digunakan oleh calon tamu adalah, kecuali...
- A.
Television
- B.
Facsimile
- C.
Computer
- D.
Letter
- E.
Telephone
Correct Answer
A. TelevisionExplanation
The correct answer is Television because the question is asking for the media reservation used by prospective guests, excluding one option. Television is not typically used as a means of making reservations, unlike the other options such as facsimile, computer, letter, and telephone.Rate this question:
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- 6.
Salah satu tugas utama reservation staff adalah...
- A.
Membuat reservation slip
- B.
Menangani complain tamu
- C.
Tidak menghiraukan pemesanan
- D.
Mempromosikan produk dan fasilitas hotel
- E.
Tidak memproses perubahan pemesanan
Correct Answer
D. Mempromosikan produk dan fasilitas hotelExplanation
The main task of reservation staff is to promote the products and facilities of the hotel. This involves providing information to potential guests about the hotel's amenities, services, and special offers. By promoting the hotel, the reservation staff aims to attract more guests and increase bookings. This task is important for the success and profitability of the hotel.Rate this question:
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- 7.
Salah satu manfaat dari reservasi bagi pihak hotel adalah...
- A.
Hotel kebanjiran tamu
- B.
Hotel mendapat informasi dari calon tamu
- C.
Hotel akan merasakan kerugian
- D.
Hotel menjadi ramai
- E.
Hotel akan mendapatkan hadiah dari tamu
Correct Answer
B. Hotel mendapat informasi dari calon tamuExplanation
Salah satu manfaat dari reservasi bagi pihak hotel adalah bahwa hotel mendapatkan informasi dari calon tamu. Dengan reservasi, hotel dapat mengumpulkan data penting seperti nama, nomor telepon, dan preferensi tamu. Informasi ini dapat digunakan oleh hotel untuk mengatur pelayanan yang lebih baik, mengirimkan promosi khusus, atau menghubungi tamu jika ada perubahan atau perubahan dalam reservasi mereka. Ini membantu hotel dalam mengelola operasional mereka dengan lebih efisien dan memberikan pengalaman yang lebih personal kepada tamu.Rate this question:
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- 8.
Apakah fungsi key and mail rack...
- A.
Untuk mengetahui nama tamu yang menginap dihotel
- B.
Sebagai tempat penyimpanan kunci kamar dan pesan untuk tamu
- C.
Untuk mengetahui status kamar
- D.
Untuk menempatkan reservation slip
- E.
Sebagai tempat data tamu
Correct Answer
B. Sebagai tempat penyimpanan kunci kamar dan pesan untuk tamuExplanation
The key and mail rack functions as a storage area for hotel room keys and messages for guests. This allows the hotel staff to easily organize and keep track of the keys and messages, ensuring that they are readily accessible when needed. It also helps in maintaining the security and privacy of the guests by providing a designated place for their personal belongings and communications.Rate this question:
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- 9.
Yang termasuk sumber pemesanan adalah .......
- A.
Computer
- B.
Biro/agen perjalanan
- C.
Letter Letter
- D.
Faximile
- E.
Telex
Correct Answer
B. Biro/agen perjalananExplanation
The correct answer is "Biro/agen perjalanan" because travel agencies or bureaus are known to be sources of bookings or reservations for various travel-related services such as flights, hotels, and tours. They act as intermediaries between customers and travel providers, helping customers make arrangements and reservations based on their preferences and requirements. Therefore, travel agencies can be considered as a source of bookings or orders for travel-related services.Rate this question:
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- 10.
Yang bukan termasuk sumber reservasi adalah .........
- A.
Computer
- B.
Car rental company
- C.
Telex
- D.
Letter
- E.
Telephone
Correct Answer
B. Car rental companyExplanation
Car rental company is not included as a reservation source because it is not a method or medium through which reservations can be made. Reservations can be made through computers, telex, letters, and telephones, but not through car rental companies. Car rental companies are the entities that provide the service of renting cars, but they are not typically used as a direct source for making reservations.Rate this question:
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- 11.
Suatu pemesanan kamar yang dilakukan pada waktu sebelumnya yang diperoleh dari berbagai sumber dan menggunakan beberapa cara pemesanan unutk memastikan bahwa tamu akan memperoleh kamar pada waktu check in adalah
- A.
Section
- B.
Administration
- C.
Reception
- D.
Information
- E.
Reservation
Correct Answer
E. ReservationExplanation
The correct answer is "Reservation". A reservation is a process of booking a room in advance to ensure that a guest will have a room available at the time of check-in. It involves obtaining information from various sources and using different booking methods to secure the room for the guest. The reservation department is responsible for managing and organizing these bookings.Rate this question:
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- 12.
Seksi apakah yang tugas utamanya menerima, memproses, mengelola kamar dan fasilitas lainnya dari berbagai sumber dan cara pemesanan??
- A.
Administration section
- B.
Reservation section
- C.
Reception section
- D.
Room section
- E.
Information section
Correct Answer
B. Reservation sectionExplanation
The correct answer is the Reservation section. The explanation for this is that the Reservation section is responsible for receiving, processing, and managing room and facility bookings from various sources and methods. This section handles all the reservations made by customers, ensuring that the necessary information is recorded and the bookings are properly managed.Rate this question:
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- 13.
Apakah yang dimaksud dengan main core of hotel?
- A.
Service
- B.
CCTV Security
- C.
Restaurant
- D.
Spa
- E.
Room
Correct Answer
E. RoomExplanation
The main core of a hotel refers to its primary focus or central aspect. In the context of this question, the main core of a hotel is its rooms. The rooms are where guests stay and rest, making them an essential component of any hotel. While services, CCTV security, restaurant, and spa are important amenities and features that a hotel may offer, the room is the fundamental element that defines a hotel's purpose and function.Rate this question:
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- 14.
Yang termasuk equipment di front office adalah, kecuali...
- A.
Telephone
- B.
Vacuum cleaner
- C.
Ballpoint
- D.
Note book
- E.
Front office counter
Correct Answer
B. Vacuum cleanerExplanation
The given options consist of various items that can be found in a front office. A front office typically includes equipment such as telephones, ballpoint pens, notebooks, and a front office counter. However, a vacuum cleaner is not typically found in a front office setting. It is more commonly associated with cleaning and maintenance tasks in other areas of a building or establishment.Rate this question:
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- 15.
Yang dimaksud dengan Determining Room Avability adalah ....
- A.
Memeriksa kondisi kamar
- B.
Mengalokasikan kamar
- C.
Memeriksa ketersediaan kamar
- D.
Memeriksa kamar yang rusak
- E.
Memeriksa tamu dalam kamar
Correct Answer
C. Memeriksa ketersediaan kamarExplanation
The correct answer is "Memeriksa ketersediaan kamar" which translates to "Checking room availability" in English. This means that determining room availability refers to checking if there are any rooms available for use.Rate this question:
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- 16.
Apakah yang dimaksud dengan denying of reservation?
- A.
Pemesanan kamar masuk daftar tunggu
- B.
Pemesanan kamar dikelolah
- C.
Pemesanan kamar ditolak
- D.
Pemesanan kamar diterima
- E.
Pemesanan kamar sedang diproses
Correct Answer
C. Pemesanan kamar ditolakExplanation
The correct answer is "Pemesanan kamar ditolak." This means that the reservation is denied or rejected.Rate this question:
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- 17.
Airlines Companies merupakan salah satu sumber pemesanan. Yang termaksud Awak kabin pesawat adalah
- A.
Captain pilot, Co-pilot, Security
- B.
Steward, Flight Engineer, bellhop
- C.
Passenger, Steward, Lalang Galang
- D.
Flight Engineer, Co-pilot, Steward
- E.
Captain Pilot, Bellhop, Steward
Correct Answer
D. Flight Engineer, Co-pilot, StewardExplanation
The correct answer is Flight Engineer, Co-pilot, Steward. In the context of Airlines Companies, the term "Awak kabin pesawat" refers to the cabin crew of an aircraft. The flight engineer is responsible for monitoring and maintaining the aircraft's systems during the flight. The co-pilot assists the captain pilot in operating the aircraft. The steward is in charge of ensuring the comfort and safety of the passengers on board.Rate this question:
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- 18.
Pembayaran yang dikirimkan/dibayarkan oleh calon tamu kepada pihak hotel dalam jumlah tertentu paling sedikit pembayaran harga kamar untuk satu malam atau lebih dan kurang dari harga keseluruhan selama tinggal. pernyataan diatas adalah pemesanan kamar bergaransi yang disebut...
- A.
Credit card
- B.
Advance deposit
- C.
Pre payment
- D.
Contractual agreement
- E.
Travel agent voucher
Correct Answer
B. Advance depositExplanation
The statement describes a payment made by the guest to the hotel in a certain amount, which is at least the price of one night's stay and less than the total price for the entire stay. This type of payment is commonly known as an advance deposit.Rate this question:
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- 19.
Yang termaksud Fasilitas / produk hotel yang dijual adalah ......
- A.
Room, Coffee shop, wake up call
- B.
Restaurant, Money changer, Room Discrepancy Report
- C.
Drugstore, Length of stay, Pax
- D.
Soil pedicure Aqua, Money Changer, Taxi Service
- E.
Room, Laundry service, Ten Day forecast
Correct Answer
D. Soil pedicure Aqua, Money Changer, Taxi ServiceExplanation
The correct answer is "Soil pedicure Aqua, Money Changer, Taxi Service". This is because the other options include facilities or products that are commonly found in hotels, such as rooms, restaurants, coffee shops, laundry services, and wake-up calls. However, "Soil pedicure Aqua" is not a common facility or product offered by hotels. Additionally, "Money Changer" and "Taxi Service" are also commonly found in hotels to provide convenience for guests.Rate this question:
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- 20.
Yang nerupakan sifat dari Lalang Galang adalah
- A.
Uncommunicative, koleris,grumpy
- B.
Honest, Loner, Sanguinis
- C.
Loner, Humorist, Forthright, spiteful,grumpy
- D.
Phlegmatic, Naughty, friendly
- E.
Melancholy, Loner, Forthright
Correct Answer
E. Melancholy, Loner, Forthright -
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Mar 22, 2023Quiz Edited by
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Feb 15, 2013Quiz Created by
LalangGalang
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