Administration - Introduction Quiz
This is a test to allow you to show us how much basic knowledge you have of the administration module.
- 1.
Select the two logon types which are available to use as filters when performing a User Search in User Admin.
- A.
Normal
- B.
Standard
- C.
Mobile User
- D.
Wireless
Correct Answer(s)
B. Standard
C. Mobile User -
- 2.
Which options would you need to select to get the below screen?
- A.
System Parameters > Password Settings
- B.
User Admin > Users > Password Settings
- C.
User Admin > Users > Add > Password Settings
- D.
User Admin > System > Password Settings
Correct Answer
B. User Admin > Users > Password Settings -
- 3.
What is the primary advantage to using groups when administering users
- A.
To single out individuals who don't fit in a group
- B.
To set individual user permissions
- C.
To quickly set the same permissions for large numbers of people
- D.
To control very small groups of users permissions
Correct Answer
C. To quickly set the same permissions for large numbers of people -
- 4.
A user has a greater access level against his user account than the one set against his group. Which one would be used?
- A.
The groups permission level
- B.
The users permissions level
- C.
Both permission levels
- D.
Neither permission levels
Correct Answer
B. The users permissions level -
- 5.
Where would you go to create a user access group?
- A.
Administration > User Admin > Groups > Add New Group
- B.
Administration > User Admin > System > Add New Group
- C.
Administration > System Parameters > Groups > Add New Group
- D.
Administration > User Admin > Users > Add New Group
Correct Answer
A. Administration > User Admin > Groups > Add New Group -
- 6.
Within a user account, what is the contact diary tick box used for?
- A.
To prevent a salesman from having a contact diary
- B.
To allow non salesperson users to have their own contact diary
- C.
To allow a salesman to have an additional personal contact diary
- D.
To prevent any user from having a contact diary
Correct Answer
B. To allow non salesperson users to have their own contact diary -
- 7.
Tick any of the below job roles which will allow the user to be shown as a technician.
- A.
Technician
- B.
Apprentice (1yr)
- C.
Apprentice (2yr)
- D.
Other
Correct Answer(s)
A. Technician
B. Apprentice (1yr)
C. Apprentice (2yr) -
- 8.
You can set access levels against an entire Pinnacle module like CRM, Vehicles etc.
- A.
True
- B.
False
Correct Answer
A. True -
- 9.
A user cannot access a menu option in Pinnacle. Where would you go to check the access levels set for a specific Pinnacle menu option?
- A.
Administration > User Admin > System
- B.
Administration > User Admin > Users
- C.
Administration > User Admin > Groups
- D.
Administration > User Admin > Access Levels
Correct Answer
A. Administration > User Admin > System -
- 10.
A user has left the business. What is the most appropriate action would you need to take within User Admin for their Pinnacle account?
- A.
Reset the login
- B.
Set password expires to yes
- C.
Set enabled to no
- D.
Set account locked to yes
Correct Answer
C. Set enabled to no -
- 11.
You can delete a user group once you remove all the group members.
- A.
True
- B.
False
Correct Answer
B. False -
- 12.
A menu item has been set with an access level of 60 and sub menu items for that option have been set with a level of 30. What access level will a user need to access the sub menu items?
- A.
60 or above
- B.
30 - 59
- C.
29 - 0
Correct Answer
A. 60 or above -
- 13.
Mobile users are the only user type which allow you to?
- A.
Login to Pinnacle from different dealership locations
- B.
Login to Pinnacle from home
- C.
Login to different computers at a dealership
- D.
Use the Tech+ app
Correct Answer
D. Use the Tech+ app -
- 14.
The Manufacturer ID field is only used by customers with a BMW franchise.
- A.
True
- B.
False
Correct Answer
A. True -
- 15.
In order to get a master time login to list all available technicians what system role must it be set to?
- A.
Supervisor
- B.
Service Advisor
- C.
Technician
- D.
Customer Services
Correct Answer
B. Service Advisor -
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Aug 28, 2019Quiz Edited by
ProProfs Editorial Team -
Nov 12, 2015Quiz Created by
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