Reseller Partner Training (Level 1)

For sell with referrals, it can take up to 60 days to receive a commission check from Ingram Micro, Tech Data and Synnex.

You must have a special state issued license to tamper, adjust or configure a Fire Alarm Control Panel (FACP)

The correct answer is "All of the above." This means that the life safety technology being presented or discussed with customers and partners carries all the mentioned credentials, including UL864, NFPA72 2020 Signalling Code, PTCRB, Carrier Certification (Verizon, T-Mobile, Sprint, AT&T), and State Fire Marshal Approval.

The correct answer lists the steps required to port phone numbers for lines that switch over to their services. These steps include obtaining the phone number to be ported, the original provider of the number, the account number of the number, and the authorized order placer or point of contact designated to make changes to the account. It is also necessary to notify Manley that a number is to be ported and provide details, allow 24-48 hours for the port to be completed, and power cycle a device once the port is completed to allow the changes to take effect.

All of the above should participate in a discovery call. A discovery call is an initial meeting between the company and potential customers, partners, or resellers to gather information and understand their needs. The Telecom Manager can provide insights into the company's telecommunication requirements, the Facilities Manager can provide information about the infrastructure and facilities, and the C Level Decision Maker can provide strategic input and make important decisions. Therefore, involving all these individuals can ensure a comprehensive understanding of the customer's requirements and facilitate effective communication and decision-making.

The 3YR Standard Subscription pays the highest commission because it is a longer-term subscription plan, which typically offers higher commissions compared to shorter-term plans.

VoIP (Voice over Internet Protocol) technology is not approved for use in Life Safety Systems under any circumstances. This means that it cannot be used as a method of communication for systems that are crucial for the safety and well-being of individuals. The use of VoIP for Life Safety Systems is strictly prohibited and not allowed without any restrictions.

Installing an adapter is very easy. In fact, it was designed to be self installed by anyone with a basic understanding of technology. The only time a pro is required would be to adjust the life safety systems being connected. Installing the adapter takes only a few steps to complete. Once online, the system is designed to provide instant connectivity with minimum or no additional configuration required to start working. In most cases, the installation takes only a few minutes.

Understanding how and what to order is important. Getting the SKU ordered that fits the requirements will avoid a mix up in products and delay with deployment.

The 3 Year Subscription is the standard life safety subscription program that offers a free adapter. This means that customers who choose to subscribe for a period of three years will receive a complimentary adapter as part of their subscription. It is likely that this longer subscription period provides added benefits and incentives, such as the free adapter, to encourage customers to commit to a longer-term subscription.

The correct answer is "Yes, I can only use the allocated demo pool of equipment my company purchased" and "No, we do not offer a demo program. However, we do have a 30 day return policy for customers that would like to try before buying." This means that the company does not offer a general demo program, but they do have a specific pool of demo equipment that can be used. Additionally, they have a 30-day return policy for customers who want to try the product before making a purchase.

Customers must choose the minimum of a 2YR subscription for the order to be commissionable

These steps are necessary before engaging with a new lead or opportunity. Requesting a formal lead ID helps identify the source of the lead and track its progress. Obtaining customer contact details is essential for communication and follow-up. Lead referral details provide information about the person who referred the lead and any relevant codes. Understanding customer requirements helps tailor the approach and offer appropriate solutions. Knowing the deal stage helps determine the next steps in the sales process. Gathering information about the host equipment enables customization of the solution. Knowing the referral payout helps assess the potential value of the lead. Finally, identifying whether the lead is warm or a cold call helps set expectations and plan the approach accordingly.

The steps to troubleshoot an initial issue with a product or service involve gathering details of the problem, gathering details on the device such as serial number, SIM card information, IMEI number, etc., and verifying basic information with the user such as checking LED lights, power supply, connection points, etc. These steps are essential in order to understand the issue and gather relevant information that can help in troubleshooting and resolving the problem effectively.