Payment Research
Answer questions regarding the following: How to view a BAN's payment history. How to search the entire Ensemble system for a payment not specific to a particular BAN. How to interpret the payment activity icons. How to recover returned items. How to read and follow the DCK Quick Reference Guide. Know when a payment is eligible to be backed-out.
- 1.How do you get to the Payment History section from the BAN screen?
- A.
Click Bill menu, select Payments
- B.
Click Queries menu, select Payments.
- C.
Click the Pay Input icon at the Activity toolbar
- 2.
![Which radio button should be selected to view payments for the entire year? - ProProfs]( "Which radio button should be selected to view payments for the entire year?")
Which radio button should be selected to view payments for the entire year?- A.
Credit
- B.
Bank Detail
- C.
Other
- D.
All
- 3.
![What is the total amount of the actual payments posted on this account? - ProProfs]( "What is the total amount of the actual payments posted on this account?")
What is the total amount of the actual payments posted on this account?- A.
$613.96
- B.
$119.14
- C.
$494.82
- D.
None of the above
- 4.
![How much is the actual payment posted on 519/2005? - ProProfs]( "How much is the actual payment posted on 519/2005?")
How much is the actual payment posted on 519/2005?- A.
$315.00
- B.
$179.82
- C.
$19.14
- D.
$100
- E.
None of the above
- 5.
![How much payment posted on the account - 1/30/06 - ProProfs]( "How much payment posted on the account - 1/30/06")
How much payment posted on the account - 1/30/06- A.
$4718.98
- B.
$0.00
- C.
$2740.00
- D.
None of the above
- 6.
![What happened to the $4718.98 payment? - ProProfs]( "What happened to the $4718.98 payment?")
What happened to the $4718.98 payment?- A.
It got posted 1/30/06
- B.
It was partially transferred
- C.
It was backed out
- D.
Nothing happened to the payment
- 7.
![What happened to the payment? Is customer charged with any penalty? - ProProfs]( "What happened to the payment? Is customer charged with any penalty?")
What happened to the payment? Is customer charged with any penalty?- A.
Nothing happened to the payment, no penalty
- B.
Payment was backed out since No Account was found, plus DCK fee
- C.
Payment was partially transferred since No Account was found, plus DCK fee
- D.
Payment was backed out since No Account was found, no penalty
- 8.
![How much actual payment has been posted to this account? - ProProfs]( "How much actual payment has been posted to this account?")
How much actual payment has been posted to this account?- A.
$5323.04
- B.
$7982.34
- C.
$3028.65
- 9.Locate a specific payment in the entire Ensemble system
- A.
From the main menu, click the Pay Input Icon to access the Payment Selection window
- B.
From the CSM toolbar, select Topics > Special Options > Payment Search to access the Payment Selection window
- C.
From the BAN screen, click Bill, select Payment to access Payment Selection window
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