Payment Research

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Payment Research - Quiz

Answer questions regarding the following:How to view a BAN's payment history. How to search the entire Ensemble system for a payment not specific to a particular BAN. How to interpret the payment activity icons. How to recover returned items. How to read and follow the DCK Quick Reference Guide. Know when a payment is eligible to be backed-out.


Questions and Answers
  • 1. 

    How do you get to the Payment History section from the BAN screen?

    • A.

      Click Bill menu, select Payments

    • B.

      Click Queries menu, select Payments.

    • C.

      Click the Pay Input icon at the Activity toolbar

    Correct Answer
    A. Click Bill menu, select Payments
  • 2. 

    Which radio button should be selected to view payments for the entire year?

    • A.

      Credit

    • B.

      Bank Detail

    • C.

      Other

    • D.

      All

    Correct Answer
    D. All
  • 3. 

    What is the total amount of the actual payments posted on this account?

    • A.

      $613.96

    • B.

      $119.14

    • C.

      $494.82

    • D.

      None of the above

    Correct Answer
    B. $119.14
  • 4. 

    How much is the actual payment posted on 519/2005?

    • A.

      $315.00

    • B.

      $179.82

    • C.

      $19.14

    • D.

      $100

    • E.

      None of the above

    Correct Answer
    E. None of the above
  • 5. 

    How much payment posted on the account - 1/30/06

    • A.

      $4718.98

    • B.

      $0.00

    • C.

      $2740.00

    • D.

      None of the above

    Correct Answer
    C. $2740.00
  • 6. 

    What happened to the $4718.98 payment?

    • A.

      It got posted 1/30/06

    • B.

      It was partially transferred

    • C.

      It was backed out

    • D.

      Nothing happened to the payment

    Correct Answer
    C. It was backed out
  • 7. 

    What happened to the payment? Is customer charged with any penalty?

    • A.

      Nothing happened to the payment, no penalty

    • B.

      Payment was backed out since No Account was found, plus DCK fee

    • C.

      Payment was partially transferred since No Account was found, plus DCK fee

    • D.

      Payment was backed out since No Account was found, no penalty

    Correct Answer
    D. Payment was backed out since No Account was found, no penalty
  • 8. 

    How much actual payment has been posted to this account?

    • A.

      $5323.04

    • B.

      $7982.34

    • C.

      $3028.65

    Correct Answer
    A. $5323.04
  • 9. 

    Locate a specific payment in the entire Ensemble system

    • A.

      From the main menu, click the Pay Input Icon to access the Payment Selection window

    • B.

      From the CSM toolbar, select Topics > Special Options > Payment Search to access the Payment Selection window

    • C.

      From the BAN screen, click Bill, select Payment to access Payment Selection window

    Correct Answer
    B. From the CSM toolbar, select Topics > Special Options > Payment Search to access the Payment Selection window

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Dec 14, 2012
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 29, 2009
    Quiz Created by
    Eydie
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