Payment Research

1. Which radio button should be selected to view payments for the entire year?

Credit

Bank Detail

Other

All

2. What happened to the $4718.98 payment?

It got posted 1/30/06

It was partially transferred

It was backed out

Nothing happened to the payment

3. How do you get to the Payment History section from the BAN screen?

Click Bill menu, select Payments

Click Queries menu, select Payments.

Click the Pay Input icon at the Activity toolbar

4. How much actual payment has been posted to this account?

$5323.04

$7982.34

$3028.65

5.

What happened to the payment? Is customer charged with any penalty?

Nothing happened to the payment, no penalty

Payment was backed out since No Account was found, plus DCK fee

Payment was partially transferred since No Account was found, plus DCK fee

Payment was backed out since No Account was found, no penalty

6. What is the total amount of the actual payments posted on this account?

$613.96

$119.14

$494.82

None of the above

7. Locate a specific payment in the entire Ensemble system

From the main menu, click the Pay Input Icon to access the Payment Selection window

From the CSM toolbar, select Topics > Special Options > Payment Search to access the Payment Selection window

From the BAN screen, click Bill, select Payment to access Payment Selection window

8. How much is the actual payment posted on 519/2005?

$315.00

$179.82

$19.14

$100

None of the above

9.

How much payment posted on the account - 1/30/06

$4718.98

$0.00

$2740.00

None of the above