Answer questions regarding the following:How to view a BAN's payment history. How to search the entire Ensemble system for a payment not specific to a particular BAN. How to interpret the payment activity icons. How to recover returned items. How to read and follow the DCK Quick Reference Guide. Know when a payment is eligible to be backed-out.
It got posted 1/30/06
It was partially transferred
It was backed out
Nothing happened to the payment
Click Bill menu, select Payments
Click Queries menu, select Payments.
Click the Pay Input icon at the Activity toolbar
$5323.04
$7982.34
$3028.65
Nothing happened to the payment, no penalty
Payment was backed out since No Account was found, plus DCK fee
Payment was partially transferred since No Account was found, plus DCK fee
Payment was backed out since No Account was found, no penalty
$613.96
$119.14
$494.82
None of the above
From the main menu, click the Pay Input Icon to access the Payment Selection window
From the CSM toolbar, select Topics > Special Options > Payment Search to access the Payment Selection window
From the BAN screen, click Bill, select Payment to access Payment Selection window
$315.00
$179.82
$19.14
$100
None of the above
$4718.98
$0.00
$2740.00
None of the above
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