Exam 571 – Tivoli Process Automation Engine V7.5 Implementation

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Steve Hicks
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  • 1/163 Questions

    Where are the Tivoli process automation engine properties defined?

    • User Properties application
    • Report Properties application
    • System Properties application
    • CronTaskProperties application
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About This Quiz

This quiz assesses knowledge on Tivoli Process Automation Engine V7.5 Implementation, covering application design, server properties, logging, and system configuration. It evaluates key skills in managing and implementing Tivoli systems, essential for IT professionals in enterprise environments.

Exam 571 Tivoli Process Automation Engine V7.5 Implementation - Quiz

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  • 2. 

    Where is application access defined?

    • Rights application

    • Access application

    • Security Groups application

    • Application Definition application

    Correct Answer
    A. Security Groups application
    Explanation
    The correct answer is Security Groups application. In an organization, application access is typically defined and managed through security groups. Security groups allow administrators to control and assign permissions to different users or groups of users within the organization. By using the Security Groups application, administrators can define and manage the access levels and permissions for various applications within the organization, ensuring that only authorized individuals have access to specific applications and data.

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  • 3. 

    Where can messages be created that can be broadcast throughout the organization?

    • KPI application

    • User application

    • Bulletin Board application

    • Work Order Tracking application

    Correct Answer
    A. Bulletin Board application
    Explanation
    A Bulletin Board application is a platform where messages can be created and broadcasted throughout the organization. It serves as a central hub for communication, allowing important information, announcements, and updates to be shared with all employees. This application ensures that messages reach a wide audience and can be easily accessed by everyone in the organization. It promotes transparency, collaboration, and efficient communication within the company.

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  • 4. 

    How are Tivoli process automation engine languages manually installed?

    • Run TDToolkit

    • Run LPInstall

    • Run TDLangPack

    • Run LangPackInstall

    Correct Answer
    A. Run TDToolkit
    Explanation
    The Tivoli process automation engine languages are manually installed by running the TDToolkit.

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  • 5. 

    Where is the attached documents location defined when using IBM WebSphere Application Server and IBM HTTP Server?

    • Web.xml file

    • Httpd.conf file

    • Plugin.conf file

    • Application.xml file

    Correct Answer
    A. Httpd.conf file
    Explanation
    The attached documents location is defined in the httpd.conf file when using IBM WebSphere Application Server and IBM HTTP Server. This file contains the configuration settings for the HTTP server, including the location of various files and directories. By specifying the location of the attached documents in the httpd.conf file, the server knows where to find and serve these documents when requested by clients.

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  • 6. 

    Where are workflow processes designed?

    • Location application

    • Properties application

    • Workflow Designer application

    • Work Order Tracking application

    Correct Answer
    A. Workflow Designer application
    Explanation
    Workflow processes are designed in the Workflow Designer application. This application specifically caters to the creation and design of workflow processes. It provides tools and features that allow users to define the sequence of tasks, set rules and conditions, and create the overall workflow structure. This application is dedicated to the design and management of workflow processes, making it the appropriate choice for designing such processes.

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  • 7. 

    How can an administrator configure the system to automatically send an e-mail to the helpdesk manager when a service request record has been in NEW status for over five days?

    • Create an action

    • Create an escalation

    • Configure the e-mail listener

    • Create a communication template

    Correct Answer
    A. Create an escalation
    Explanation
    To automatically send an email to the helpdesk manager when a service request record has been in NEW status for over five days, the administrator needs to create an escalation. An escalation allows for the automatic triggering of actions based on predefined conditions. In this case, the condition would be the service request record being in NEW status for over five days. Once the escalation is created, it can be configured to send an email notification to the helpdesk manager, ensuring that they are alerted to the overdue request.

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  • 8. 

    What is the main purpose of a cron task?

    • To set up the workflow clock

    • To run scheduled jobs or tasks

    • To synchronize the scheduled jobs with the current job plans

    • To synchronize the Currency application with the Exchange Ratio variable

    Correct Answer
    A. To run scheduled jobs or tasks
    Explanation
    A cron task is primarily used to run scheduled jobs or tasks at specific times or intervals. It allows users to automate repetitive tasks such as backups, system maintenance, or data processing. By scheduling these tasks, users can ensure that they are executed at the desired time without manual intervention. This helps improve efficiency and productivity by reducing the need for manual execution of routine tasks.

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  • 9. 

    What task must be performed as part of initial data entry?

    • Create Tool

    • Create Craft

    • Create Order

    • Create Organization

    Correct Answer
    A. Create Organization
    Explanation
    As part of initial data entry, creating an organization is necessary. This involves setting up the basic structure or framework of the entity for which the data is being entered. It establishes the foundation for further data entry and organization within the system. Without creating an organization, it would not be possible to accurately categorize and manage the data.

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  • 10. 

    Where are attached document folders associated?

    • Documents application

    • Any Single-Page application

    • System Configuration application

    • The application that allows attached documents

    Correct Answer
    A. The application that allows attached documents
    Explanation
    Attached document folders are associated with the application that allows attached documents. This means that within this specific application, users have the ability to attach and manage documents by organizing them into folders. The other options mentioned, such as the Documents application, any Single-Page application, and System Configuration application, do not specifically mention the feature of attaching documents. Therefore, the correct answer is the application that allows attached documents.

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  • 11. 

    What does the Reference Count field count in a conditional expression record?

    • The number of conditional expressions used

    • The number of versions for a specific expression

    • The number of times the expression has been modified

    • The number of times the condition is used throughout the system

    Correct Answer
    A. The number of times the condition is used throughout the system
    Explanation
    The reference count field in a conditional expression record counts the number of times the condition is used throughout the system. This means that it keeps track of how many times the condition is referenced or called in different parts of the system. This information can be useful for various purposes, such as optimizing the system's performance by identifying frequently used conditions or tracking the usage of specific conditions in order to assess their effectiveness or need for modification.

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  • 12. 

    Which statement describes a function of the integrity checker?

    • It validates database business object relationships.

    • It looks for data inconsistencies and repairs them where possible.

    • It compares the data dictionary with the underlying physical database schema.

    • It examines the data contents of all database tables to check for missing or incomplete data.

    Correct Answer
    A. It compares the data dictionary with the underlying physical database schema.
    Explanation
    The integrity checker compares the data dictionary with the underlying physical database schema. This means that it checks if the structure and organization of the database, as described in the data dictionary, match the actual physical implementation of the database. It ensures that there are no inconsistencies or discrepancies between the two, helping to maintain the integrity and accuracy of the database.

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  • 13. 

    What is a person record?

    • Record for a properties

    • Record for an asset added on a work order

    • Record for a job plan added to a safety plan

    • Record for an individual whose name could appear as a text field value

    Correct Answer
    A. Record for an individual whose name could appear as a text field value
    Explanation
    A person record is a type of record that is used to store information about an individual. It is specifically designed to hold data related to a person, such as their name, contact information, and any other relevant details. The name of the individual can be stored as a text field value within this record.

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  • 14. 

    A PDF needs to be added to Tivoli process automation engine. Where can this be done?

    • Manage Files Select Action from the application that allows attached documents

    • Manage Library Select Action from the application that allows attached documents

    • Manage Folders Select Action from the application that allows attached documents

    • Manage Documents Select Action from the application that allows attached documents

    Correct Answer
    A. Manage Library Select Action from the application that allows attached documents
    Explanation
    The correct answer is "Manage Library Select Action from the application that allows attached documents." This is because the Manage Library function in the application allows for the attachment of documents, including PDF files, to be added to the Tivoli process automation engine.

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  • 15. 

    What does the Reference Count field count in a conditional expression record? 

    • The number of conditional expressions used

    • The number of versions for a specific expression

    • The number of times the expression has been modified

    • The number of times the condition is used throughout the system

    Correct Answer
    A. The number of times the condition is used throughout the system
    Explanation
    The Reference Count field in a conditional expression record counts the number of times the condition is used throughout the system. This means that it keeps track of how many times the condition is referenced or called in different parts of the system. This can be useful for analyzing the usage and impact of the condition in order to make informed decisions or optimizations.

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  • 16. 

    A PDF needs to be added to Tivoli process automation engine. Where can this be done?

    • Manage Files Select Action from the application that allows attached documents

    • Manage Library Select Action from the application that allows attached documents

    • Manage Folders Select Action from the application that allows attached documents

    • Manage Documents Select Action from the application that allows attached documents

    Correct Answer
    A. Manage Library Select Action from the application that allows attached documents
    Explanation
    To add a PDF to the Tivoli process automation engine, it can be done by selecting the "Manage Library" option from the application that allows attached documents. This option specifically deals with managing libraries and attached documents, making it the most suitable choice for adding a PDF to the system.

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  • 17. 

    When setting up a Key Performance Indicator (KPI), it must be made available to everyone so they can use it on their Start Center. Which setting must be selected?

    • Is Valid

    • Is Open

    • Is Public

    • Is Enable

    Correct Answer
    A. Is Public
    Explanation
    The setting that must be selected when setting up a Key Performance Indicator (KPI) to make it available to everyone is "Is Public". This means that the KPI can be accessed and used by anyone on their Start Center.

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  • 18. 

    Which statement is an example of a replacement variable in a condition expression?

    • &old_

    • :owner.id = &user&

    • Location, description

    • &owner&. jobplan.Priority

    Correct Answer
    A. :owner.id = &user&
    Explanation
    The given statement ":owner.id = &user&" is an example of a replacement variable in a condition expression. In this statement, "&user&" is a replacement variable that can be substituted with an actual value during runtime. The condition expression is comparing the value of ":owner.id" with the value of "&user&" to check for equality.

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  • 19. 

    How can a Java Virtual Machine's memory usage be monitored?

    • Generate GO dumps

    • Generate heap dumps

    • Generate thread dumps

    • Generate Java core dumps

    Correct Answer
    A. Generate heap dumps
    Explanation
    Heap dumps are a way to monitor a Java Virtual Machine's memory usage. A heap dump is a snapshot of the Java heap at a specific point in time, which includes information about all the objects and their memory usage. By generating heap dumps, developers can analyze the memory allocation and identify any memory leaks or inefficiencies in their Java application. This helps in optimizing memory usage and improving the overall performance of the application.

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  • 20. 

    Which statement defines an alphanumeric (ALN) domain?

    • It is a simple list of values that use one of the alphanumeric data types.

    • It is a dynamic set of alphanumeric values based on the values of another object.

    • It is a list of alphanumeric and numeric values retrieved by multiple tables that are defined when a range is specified.

    • It is a special type of table domain where the system brings back another value (or values) from the specified record.

    Correct Answer
    A. It is a simple list of values that use one of the alphanumeric data types.
    Explanation
    An alphanumeric (ALN) domain is a type of domain that consists of a simple list of values using one of the alphanumeric data types. This means that the domain can only contain values that are a combination of letters, numbers, and special characters. It does not include values from other objects or tables, and it does not involve retrieving values based on a specified record. The ALN domain is solely focused on storing and managing alphanumeric values.

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  • 21. 

    Which functionality allows users to move data directly into or out of the applications they normally work with? 

    • Data loader

    • Migration Mana

    • Integration adapter

    • Application import/export

    Correct Answer
    A. Application import/export
    Explanation
    Application import/export functionality allows users to move data directly into or out of the applications they normally work with. This feature enables seamless transfer of data between different applications, making it easier for users to import data from external sources or export data to other systems. It enhances data integration and facilitates efficient data management within the user's preferred applications.

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  • 22. 

    Which statement is true about asynchronous data validation?

    • Data in a field is immediately validated when a user moves off of the field

    • Background validation is required to be active when a screen reader is being used

    • To be used, asynchronous data validation must be enabled for all fields of an application

    • To enable asynchronous data validation for all applications, add the statement ASYNCHRONOUS = Y to the PRESENTATIONXML file.

    Correct Answer
    A. Data in a field is immediately validated when a user moves off of the field
    Explanation
    Asynchronous data validation refers to the validation process that occurs after the user has finished entering data in a field and moves on to the next field or action. This statement suggests that the data in a field is immediately validated when the user moves off of the field, indicating that the validation process happens in real-time and does not require any additional actions from the user.

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  • 23. 

    Where can the mxe.db.fetchsize property be changed?

    • Logging application

    • Logging.properties file

    • Mxserver.properties file

    • System Properties application

    Correct Answer
    A. System Properties application
    Explanation
    The mxe.db.fetchsize property can be changed in the System Properties application. This application allows users to configure various system properties, including the mxe.db.fetchsize property, which determines the number of rows fetched from the database at a time. By changing this property in the System Properties application, users can optimize the performance of the application by adjusting the fetch size according to their requirements.

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  • 24. 

    Which one do you like?

    • Option 1

    • Option 2

    • Option 3

    • Option 4

    Correct Answer
    A. Option 1
    Explanation
    The given question asks for a personal preference among the four options provided. The correct answer is Option 1, implying that the person likes Option 1 the most out of all the given choices.

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  • 25. 

    What are two types of reports that can be registered in the Tivoli process automation engine? (Choose two.)

    • BIRT

    • SQR

    • EXCEL

    • QUEST

    • COGNOS

    Correct Answer
    A. BIRT
    Explanation
    BIRT (Business Intelligence and Reporting Tools) is an open-source software project that provides reporting and business intelligence capabilities. It allows users to create and distribute reports in various formats, such as PDF, HTML, and Excel. BIRT reports can be registered in the Tivoli process automation engine to provide data analysis and reporting functionalities. Therefore, BIRT is one of the types of reports that can be registered in the Tivoli process automation engine.

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  • 26. 

    What does the Tivoli process automation engine use to define variables in a condition expression?

    • Colon(:)

    • Semi-colon (;)

    • Fixed length delimiters

    • Comma separated values (CSV)

    Correct Answer
    A. Colon(:)
    Explanation
    The Tivoli process automation engine uses a colon (:) to define variables in a condition expression. This means that when creating a condition, variables are defined by using a colon followed by the variable name. This allows the engine to identify and work with the variables in the expression effectively.

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  • 27. 

    Which two sets must be created before creating an Organization? (Choose two)

    • Item Set

    • Data Set

    • Asset Set

    • Location Set

    • Company Set

    Correct Answer(s)
    A. Item Set
    A. Company Set
    Explanation
    Before creating an Organization, two sets that must be created are Item Set and Company Set. The Item Set is necessary to define the items or products that the organization deals with. This set helps in categorizing and managing the inventory effectively. On the other hand, the Company Set is essential to define the different companies or entities that are part of the organization. This set helps in managing and organizing the various branches or divisions within the organization.

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  • 28. 

    Why would a running Tivoli process automation engine product Application Server

    • The property value is defined differently in the maxpropvalue table.

    • The property value is defined differently in the maxproperties table.

    • The property value is defined differently in the maximo.properties file.

    • The property value is defined differently in the mxserver.properties file.

    Correct Answer
    A. The property value is defined differently in the maximo.properties file.
    Explanation
    The correct answer is that the property value is defined differently in the maximo.properties file. This file contains configuration settings for the Tivoli process automation engine, including properties that determine how the application server functions. By defining the property value differently in the maximo.properties file, it can affect the behavior of the Tivoli process automation engine and the application server.

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  • 29. 

    Work Types can be set up in which application? 

    • Domains

    • Organization

    • Classification

    • Database Configuration

    Correct Answer
    A. Organization
    Explanation
    Work Types can be set up in the Organization application. This application allows users to define and manage various aspects of their organization, including work types. Work types are used to categorize and classify different types of work that can be performed within the organization. By setting up work types in the Organization application, users can effectively organize and track different tasks and projects within their organization.

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  • 30. 

    Key Performance Indicators have three parameters assigned to them. What are the three parameters? 

    • Goal, Warn At, Alert At

    • Target, Warn At, Alert At C. Goal, Caution At, Alert At

    • Whatever

    • Target, Caution At, Alert At

    Correct Answer
    A. Target, Caution At, Alert At
    Explanation
    The three parameters assigned to Key Performance Indicators are Target, Caution At, and Alert At. These parameters help to define the desired level of performance (Target), the threshold at which performance should be monitored closely (Caution At), and the threshold at which immediate action should be taken (Alert At).

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  • 31. 

    How can database performance be improved?

    • Turn off all cron tasks

    • Add triggers to support user queries

    • Add indexes to support user queries

    • Configure the database to allow nulls in all columns

    Correct Answer
    A. Add indexes to support user queries
    Explanation
    Adding indexes to support user queries can improve database performance by allowing the database to quickly locate and retrieve the requested data. Indexes are data structures that store a small portion of the data in a separate structure, making it easier and faster to search for specific values. By creating indexes on columns frequently used in queries, the database can efficiently find the relevant data without scanning the entire table. This can greatly reduce the time and resources required for query execution, resulting in improved performance.

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  • 32. 

    What happens when the Rolling Appender reaches the file size limit?

    • The current file is deleted and a new file is created

    • The current file is renamed and a new file is created

    • The new log statements overwrite the older log on the same file

    • The current file is moved into the /maximo/logfile/archive directory and a new file is created

    Correct Answer
    A. The current file is renamed and a new file is created
    Explanation
    When the Rolling Appender reaches the file size limit, the current file is renamed and a new file is created. This means that the existing file is given a new name, typically with a timestamp or a sequential number, and a fresh file is created to continue logging. This ensures that the log files are organized and rotated regularly, preventing them from becoming too large and overwhelming the system.

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  • 33. 

    A company is about to implement an inbound Integration based on interface tables. When testingthe integration, the developers noticed the data is not being properly imported to the database andthey are able to identify errors in the log files. How is the root cause of the problem identified?

    • Review the xml code

    • Recreate the Interface Tables from the External System application

    • Verify the messages in the JMS queues and drop all error messages

    • Use the Message Reprocessing application to review, modify, and reprocess the inbound messages

    Correct Answer
    A. Use the Message Reprocessing application to review, modify, and reprocess the inbound messages
    Explanation
    The root cause of the problem is identified by using the Message Reprocessing application to review, modify, and reprocess the inbound messages. This application allows the developers to analyze the errors in the log files and make any necessary modifications to the messages before reprocessing them. By reviewing and modifying the messages, the developers can ensure that the data is properly imported to the database and resolve any errors that were identified during testing.

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  • 34. 

    Which statement describes the usage of the Conditional Expression Manager?

    • To set user database permissions

    • To set organizational communication templates

    • To set and control the generation of ad hoc reports

    • To set and control access to fields, tabs, and applications

    Correct Answer
    A. To set and control access to fields, tabs, and applications
    Explanation
    The Conditional Expression Manager is used to set and control access to fields, tabs, and applications. This means that it allows for the customization and restriction of user access to specific areas and functionalities within a system. It provides a flexible and dynamic way to manage permissions and ensure that users only have access to the relevant information and features based on their roles and responsibilities.

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  • 35. 

    Which field is a prerequisite before creating a new organization?

    • Country

    • Tax Code

    • Description

    • Currency Code

    Correct Answer
    A. Currency Code
    Explanation
    Before creating a new organization, the prerequisite field is the Currency Code. This is because the currency code is essential for setting up financial transactions and determining the currency in which the organization will operate. Without a currency code, it would not be possible to accurately track and manage financial activities within the organization.

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  • 36. 

    Which statement is true related to applications and the Application Designer?

    • All modifications to applications must be performed with the Application Designer

    • The files necessary to display an application are stored In the MAXAPPFILES table in the database

    • The code of a control can be modified with the Application Designer when used in code configuration mode

    • Every application has a presentation XML that contains the information required to build the application’s user interface

    Correct Answer
    A. Every application has a presentation XML that contains the information required to build the application’s user interface
    Explanation
    Every application has a presentation XML that contains the information required to build the application's user interface. This means that the presentation XML file is responsible for defining the layout, appearance, and behavior of the application's user interface. The Application Designer allows developers to modify this presentation XML file to customize the application's user interface according to their requirements. Therefore, this statement is true in relation to applications and the Application Designer.

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  • 37. 

    Which statement is true about Start Center layouts?

    • The Start Center column layouts that are available include Equal Width, Wide-Narrow, and Narrow-Wide.

    • At any time1 the system administrator can make changes to the Start Center layout, but not the content, and push those changes out to all affected users.

    • The administrator (or user with appropriate security privileges) can specify the number of Start Center portlet rows to accommodate specific computer monitors.

    • Care must be taken when adding portlets to a Start Center template as the order in which the portlets are added becomes the order in which they are displayed on the Start Center.

    Correct Answer
    A. The Start Center column layouts that are available include Equal Width, Wide-Narrow, and Narrow-Wide.
    Explanation
    Start Center layouts refer to the different column arrangements available for the Start Center. These layouts include Equal Width, Wide-Narrow, and Narrow-Wide. This means that users can choose how the columns are displayed in their Start Center, either with equal width for each column, or with one column wider than the other. The system administrator has the ability to make changes to the Start Center layout, but not the content, and push those changes out to all affected users. Additionally, the number of Start Center portlet rows can be specified to accommodate specific computer monitors. When adding portlets to a Start Center template, it is important to consider the order in which they are added, as it determines the display order on the Start Center.

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  • 38. 

    In order to create an Organization at least one General Ledger account must exist. Which application must be used to create it?

    • General Cost application

    • General Ledger application

    • Cost Management application

    • Chart Of Accounts application

    Correct Answer
    A. Chart Of Accounts application
    Explanation
    The correct answer is Chart Of Accounts application. In order to create an Organization, it is necessary to have at least one General Ledger account. The Chart Of Accounts application is specifically designed for creating and managing the accounts used in the General Ledger. It allows users to define the structure of the accounts, set up account codes and descriptions, and assign account types and categories. Therefore, this application is essential for creating the necessary General Ledger account that is required to create an Organization.

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  • 39. 

    Where are cron tasks created?

    • Work application

    • Logging application

    • Systems application

    • Cron Task Setup application

    Correct Answer
    A. Cron Task Setup application
    Explanation
    Cron tasks are created in the Cron Task Setup application. This application is specifically designed for setting up and managing cron tasks. It provides a user-friendly interface and tools for configuring the schedule, frequency, and actions of cron tasks. Other applications mentioned, such as Work application, Logging application, and Systems application, may have their own functionalities but they are not specifically dedicated to creating and managing cron tasks.

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  • 40. 

    What can an administrator do to broadcast a message to all users of an organization?

    • Cron tasks

    • Create a notification record

    • Configure the e-mail listener

    • Create a bulletin board record

    • Create a communication template record

    Correct Answer
    A. Create a bulletin board record
    Explanation
    An administrator can broadcast a message to all users of an organization by creating a bulletin board record. This record can be used to post important announcements, updates, or messages that need to reach all users. By creating a bulletin board record, the administrator ensures that the message is easily accessible to all users and can be viewed at their convenience. This method allows for effective communication and dissemination of information within the organization.

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  • 41. 

    Which statement is true related to qualifications as applied to a labor record?

    • A labor record can have any number of qualifications.

    • The system requires that only labor records with qualifications can charge time to the task.

    • All labor records have the same expiration date defined as the date the qualification expires.

    • When a laborer's qualification has expired, the labor record can no longer charge time to a work order.

    Correct Answer
    A. A labor record can have any number of qualifications.
    Explanation
    A labor record can have any number of qualifications. This means that there is no limit to the number of qualifications that can be associated with a labor record. This allows for flexibility in assigning multiple qualifications to a laborer and ensures that their skills and abilities are accurately represented in the system. It also allows for better tracking and management of qualifications, as each labor record can have a comprehensive list of the qualifications possessed by the laborer.

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  • 42. 

    How are Tivoli process automation engine (Tpae) languages installed?

    • Select languages during the Tpae installation

    • Select languages during the maximo.ear build

    • Select languages during the maximo.ear deployment

    • Select languages during the Tpae language pack installation Answer:

    Correct Answer
    A. Select languages during the Tpae installation
    Explanation
    During the installation of the Tivoli process automation engine (Tpae), users have the option to select the languages they want to install. This means that they can choose the specific languages they want to use in the Tpae system. By selecting languages during the Tpae installation, users can ensure that the system is configured with the necessary language support for their needs.

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  • 43. 

    How is the Chart of Accounts application used?

    • To create the links between the GL and the Organizations

    • To create the General Ledgers (GL)for work order tracking

    • To define the values for GL components for financial tracking

    • To manage the user rights to access financial tracking options

    Correct Answer
    A. To define the values for GL components for financial tracking
    Explanation
    The Chart of Accounts application is used to define the values for GL components for financial tracking. This means that it allows users to create and manage the different categories and codes that make up the general ledger. By defining these values, the application enables accurate and organized financial tracking and reporting.

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  • 44. 

    Which group must be changed to expand the set of initial security rights for all new users?

    • MAXREG group

    • MXINTADM group

    • DEFLTREG group

    • MAXIMOUSERS group

    Correct Answer
    A. DEFLTREG group
    Explanation
    The DEFLTREG group must be changed to expand the set of initial security rights for all new users. This group is likely the default group that is assigned to new users when they are created. By changing the security rights for this group, it will affect all new users and give them expanded security rights. The other groups listed may have specific security rights assigned to them, but they do not necessarily affect all new users.

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  • 45. 

    What is the definition for Result Sets as related to a Start Center?

    • The result set portlet displays the applications that a user frequently uses.

    • The result set list displays the actual, target, and variance values for each KPI.

    • The result set portlet displays the results of a saved query in either list format or graphical form.

    • A result set is a listing of all item and company sets for the logged in user based on their security profile.

    Correct Answer
    A. The result set portlet displays the results of a saved query in either list format or graphical form.
    Explanation
    The correct answer is the result set portlet displays the results of a saved query in either list format or graphical form. This means that when a user saves a query in the Start Center, the result set portlet will display the results of that query in a format that can be either a list or a graphical representation. This allows users to easily view and analyze the data from their saved queries.

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  • 46. 

    Which step is involved in preparing a communication template for use?

    • Use the query builder to write conditions

    • Change the status of the template to Active

    • Run the regular expression builder to insert substitution variables

    • Assign a value for the recipient group in the Escalations application

    Correct Answer
    A. Change the status of the template to Active
    Explanation
    To prepare a communication template for use, one of the steps involved is changing the status of the template to Active. This step ensures that the template is ready to be used and can be accessed by the users. By changing the status to Active, the template becomes available for selection and can be used for communication purposes.

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  • 47. 

    Which type of action contains two or more action records?

    • Application

    • Action Group

    • Custom Class

    • Change Status

    Correct Answer
    A. Action Group
    Explanation
    An action group is a type of action that contains two or more action records. It is a collection of related actions that can be executed together. By grouping multiple actions together, it allows for easier management and execution of complex tasks. This helps in organizing and coordinating multiple actions to be performed simultaneously or in a specific order.

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  • 48. 

    Which statement is true about Start Centers?

    • Each security group can have an unlimited number of available Start Center templates associated with it.

    • When there is more than one Start Center page available to a user, the system displays tabs for each page.

    • The security privilege to add / modify Start Center templates is related to a User record and controlled through the Enable Start Center Maintenance check box.

    • Start Centers can be designated as Dependent (the information from multiple State Centers is combined) or Independent, (meaning each template is displayed separately).

    Correct Answer
    A. When there is more than one Start Center page available to a user, the system displays tabs for each page.
    Explanation
    When a user has access to multiple Start Center pages, the system will display tabs for each page. This means that the user can easily switch between different Start Center templates by clicking on the corresponding tab. This feature allows for better organization and navigation within the Start Centers, providing users with a more efficient and user-friendly experience.

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  • 49. 

    When creating a labor record, the administrator has the option to set the labor shift. The shift information is used in the Assignment Manager application when assigning work orders to this labor record. Where is a shift created?

    • Labor application

    • Shifts application

    • People application

    • Calendars application

    Correct Answer
    A. Calendars application
    Explanation
    In order to set the labor shift when creating a labor record, the administrator needs to create the shift in the Calendars application. This shift information is then used in the Assignment Manager application to properly assign work orders to the labor record. The Calendars application allows for the creation and management of shifts, which can be customized to fit the specific needs of the organization and its labor records.

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Quiz Review Timeline (Updated): May 14, 2024 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • May 14, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 13, 2015
    Quiz Created by
    Steve Hicks
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