Nht Quiz - 3
Training Batch day 3 Quiz
- 1.
What is Dial Next Option in Vici - Dial ?
- A.
For make a New call
- B.
For disconnect the call
- C.
For open the web form
- D.
For manual dial
Correct Answer
A. For make a New callExplanation
The Dial Next Option in Vici - Dial is used to make a new call. This feature allows the user to initiate a new call after completing the previous one. It is a convenient option for quickly dialing the next number in a list or contacting a new prospect or customer.Rate this question:
-
- 2.
How to Disconnect the call ?
- A.
From Customer hangup option
- B.
From Dial Next option
- C.
From Logout option
- D.
From hold option
Correct Answer
A. From Customer hangup optionExplanation
The correct answer is "From Customer hangup option". This means that the call can be disconnected by the customer themselves.Rate this question:
-
- 3.
When auto dial option is on then we use Dial next option for New Dial.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
When the auto dial option is on, we do not need to use the "Dial next" option for a new dial. The auto dial feature automatically dials the next number in the sequence without the need for manual intervention. Therefore, the statement is false.Rate this question:
-
- 4.
If the customer planning for the car after 6-7 months then disposition will be ;
- A.
Just for information
- B.
Call back
- C.
Not Interested
- D.
Not Eligible
Correct Answer
A. Just for informationExplanation
If the customer is planning to buy a car after 6-7 months, the appropriate disposition would be "Just for information." This means that the customer is not currently interested in purchasing a car but would like to gather information about the options available. It indicates that the customer may consider buying a car in the future but is not ready to make a decision at the moment.Rate this question:
-
- 5.
Which disposition is to be selected when the customer does not pick the call ?
- A.
Ringing not response
- B.
Customer number is Busy
- C.
Call back
- D.
Disconnect with out ring
Correct Answer
A. Ringing not responseExplanation
When the customer does not pick the call, the appropriate disposition to be selected is "Ringing not response". This means that the phone was ringing but the customer did not answer or respond to the call. This disposition helps to track and record the unsuccessful attempts to reach the customer.Rate this question:
-
- 6.
If customer is planning the car after 2-3 months disposition will be :
- A.
Just for information
- B.
Call back
- C.
Not Interested
- D.
Not Eligible
Correct Answer
B. Call backExplanation
The correct answer is "Call back". This means that if the customer is planning to buy a car after 2-3 months, the appropriate action would be to schedule a call back with the customer at a later date to follow up on their interest and potential purchase.Rate this question:
-
- 7.
If customer is not interested in our process car but interested in other car what will be the disposition?
- A.
Verified for Campaign
- B.
Lead Verified
- C.
Not interested
- D.
Call back
Correct Answer
A. Verified for CampaignExplanation
If a customer is not interested in our process car but interested in another car, the disposition would be "Verified for Campaign." This means that the customer has been verified as a potential lead for a different car campaign and can be contacted accordingly.Rate this question:
-
- 8.
What is the buying time in OEM Process.
- A.
35 Days
- B.
45 Days
- C.
With in 30 days
- D.
With in 60 Days
Correct Answer
C. With in 30 daysExplanation
The buying time in the OEM process is within 30 days. This means that the purchasing of goods or components from the original equipment manufacturer should be completed within a period of 30 days. It suggests that there is a specific timeframe within which the procurement process needs to be finalized to ensure smooth operations and timely delivery of products.Rate this question:
-
- 9.
We are use mute button for the put on hold the customer call ?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is incorrect. The mute button is not used to put a customer call on hold. The mute button is used to temporarily disable the microphone so that the person on the other end of the call cannot hear any background noise or conversation happening on the caller's side. Putting a call on hold typically requires a different button or feature on the phone or call management system.Rate this question:
-
- 10.
There are -- types of lead on Cardkho.com
Correct Answer
7Explanation
The given answer, 7, suggests that there are 7 types of lead on Cardkho.com.Rate this question:
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Jul 22, 2024Quiz Edited by
ProProfs Editorial Team -
Mar 22, 2013Quiz Created by
Ankit Deswal
Back to top