Nht Quiz - 3

10 Questions | Total Attempts: 62

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Nht Quiz - 3

Training Batch day 3 Quiz


Questions and Answers
  • 1. 
    What is Dial Next Option in Vici - Dial ?
    • A. 

      For make a New call

    • B. 

      For disconnect the call

    • C. 

      For open the web form

    • D. 

      For manual dial

  • 2. 
    How to Disconnect the call ?
    • A. 

      From Customer hangup option

    • B. 

      From Dial Next option

    • C. 

      From Logout option

    • D. 

      From hold option

  • 3. 
    When auto dial option is on then we use Dial next option for New Dial.
    • A. 

      True

    • B. 

      False

  • 4. 
    If the customer planning for the car after 6-7 months then disposition will be ;
    • A. 

      Just for information

    • B. 

      Call back

    • C. 

      Not Interested

    • D. 

      Not Eligible

  • 5. 
    Which disposition is to be selected when the customer does not pick the call ?
    • A. 

      Ringing not response

    • B. 

      Customer number is Busy

    • C. 

      Call back

    • D. 

      Disconnect with out ring

  • 6. 
    If customer is planning  the car after 2-3 months disposition will be :
    • A. 

      Just for information

    • B. 

      Call back

    • C. 

      Not Interested

    • D. 

      Not Eligible

  • 7. 
    If customer is not interested in our process car but interested in other car what will be the disposition?
    • A. 

      Verified for Campaign

    • B. 

      Lead Verified

    • C. 

      Not interested

    • D. 

      Call back

  • 8. 
    What is the buying time in OEM Process.
    • A. 

      35 Days

    • B. 

      45 Days

    • C. 

      With in 30 days

    • D. 

      With in 60 Days

  • 9. 
    We are use mute button for the put on hold the customer call ?
    • A. 

      True

    • B. 

      False

  • 10. 
    There are -- types of lead on Cardkho.com
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