Esp 1 - Online Quiz

I started working as a salesperson in a mobile phone shop last year. In the beginning, I was very enthusiastic and knowledgeable about the products. But I often found it difficult to close sales with customers, and I couldn't understand why. Last month I went on a sales course. This taught me to identify the customers' needs and wants to help find the best product for them and make the sale. Now I'm a much better listener, which has helped me to persuade more customers of the benefits of the phones, and I've managed to close more sales this month.

Last year we conducted 28,000 _____________ on 6,000 different product combinations.

We've decided to ______________ the device next month.

The drug will be put on the market after it has ________________ its safety tests.

We think that the government should make public the lists of all products that are genetically _________________.

_________________ studies are carried out before a drug can be sold yo the public.

Mike did not know much about mobile phones when he started his job.

Mike was enthusiastic when he started his job.

Mike found it easy to close sales with customers when he started his job.

After the sales course, Mike became a better listener.