Lobbyguard Basic Training

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1. You should establish policy for how to handle visitors who enter the building with no driver license or other form of ID and practice this scenario with staff.

Explanation

it is critical that all staff understand the policy for dealing with visitors who do not have any form of ID. LobbyGuard can be configured to meet the requirements of any policy that is established.

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2. LobbyGuard scans the 2D bar code on the back of any US state-issued driver license.

Explanation

LobbyGuard scans and pulls the data from the 2D bar code located on the back of the driver license in less than one second.

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3. You should establish organizational policy for which of the following:

Explanation

Setting policy and practicing what to do in the event of a visitor background failure is a critical part of the effective use of your LobbyGuard product.

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4. You can position the LobbyGuard Badge Printer by the kiosk or by the front office staff.

Explanation

You can place the printer by the kiosk for complete self-service or by front office staff for review and to hand the badge to the visitor upon completion of sign-in.

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5. LobbyGuard FrontDesk can be accessed from:

Explanation

LobbyGuard FrontDesk is accessible from anywhere in the world via any PC, laptop, tablet or smartphone that has data / internet connectivity.

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6. When a visitor receives a VOID badge during sign-in, he or she is definitely an offender and should be escorted from the building immediately.

Explanation

The VERIFICATION step must be executed to verify if this visitor is or is not the offender in question. Log in to LobbyGuard FrontDesk, click on VISITORS then click on DENIED to execute this step.

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7. When a visitor fails a background check, which of the following is printed on the visitor badge:

Explanation

Visitors who fail a background check receive a "VOID" badge. The printing of this badge does not mean this person is necessarily an offender.

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8. To get the best possible photo for your visitor badges:

Explanation

Illuminate the visitor's face as much as possible by positioning the kiosk such that the brightest light source in the room is facing the visitor / is behind the kiosk.

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9. When a visitor fails a background check, LobbyGuard can notify select personnel via the following methods:

Explanation

LobbyyGuard notifies personnel via email and text message in the event of a background failure.

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10. Which web address can be used to access training on LobbyGuard products?

Explanation

Visit the LobbyGuard Training Center at www.lobbyguard.com/training any time to access training materials or join product training webinars.

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11. Which email address should you use to contact LobbyGuard Technical Support?

Explanation

Email the LobbyGuard Support Team at [email protected] for the quickest response to your needs.

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12. The customer can decide what source(s) of background checks to use and what type(s) of visitors are to be checked.

Explanation

LobbyGuard provides complete flexibility when it comes to what source of background data the customer wants to use and determining which type(s) of visitors need to have the check.

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13. Visitors can only be signed out by scanning the bar code on the visitor badge.

Explanation

In addition to scanning the bar coded visitor badge, visitors can also be signed out from LobbyGuard FrontDesk and as a "rule" that signs out all visitors each day at a certain time.

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14. If you run out of LobbyGuard Visitor Badges you can visit the following site to purchase more badges:

Explanation

Visit www.lobbyguard.com/store to purchase additional visitor badges. The online store accepts credit card and Purchase Order payments.

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15. LobbyGuard runs instant background checks against the following sources of data:

Explanation

LobbyGuard can run instant background checks against all US Registered Sex Offenders and the the customer's own list of banned or unwanted visitors known as the "Red Flag List"

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16. What is the name of the application you will use to access visitor records and run reports from anywhere on the web?

Explanation

LobbyGuard FrontDesk is the application used to access visitor records, reports and much more from any web browser.

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17. Which web address should you enter into your browser to access the LobbyGuard FrontDesk application?

Explanation

Visit frontdesk.lobbyguard.com from your web browser to access the LobbyGuard FrontDesk application.

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  • Mar 18, 2022
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  • Oct 07, 2015
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You should establish policy for how to handle visitors who enter the...
LobbyGuard scans the 2D bar code on the back of any US state-issued...
You should establish organizational policy for which of the following:
You can position the LobbyGuard Badge Printer by the kiosk or by the...
LobbyGuard FrontDesk can be accessed from:
When a visitor receives a VOID badge during sign-in, he or she is...
When a visitor fails a background check, which of the following is...
To get the best possible photo for your visitor badges:
When a visitor fails a background check, LobbyGuard can notify select...
Which web address can be used to access training on LobbyGuard...
Which email address should you use to contact LobbyGuard Technical...
The customer can decide what source(s) of background checks to use and...
Visitors can only be signed out by scanning the bar code on the...
If you run out of LobbyGuard Visitor Badges you can visit the...
LobbyGuard runs instant background checks against the following...
What is the name of the application you will use to access visitor...
Which web address should you enter into your browser to access the...
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