DMV Salesperson Practice Test

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1. In general, a completed buyers order is legally binding when:

Explanation

When both the buyer and the dealer agree on a price and sign the buyer's order, it becomes a legally binding document. This means that both parties are obligated to fulfill their respective responsibilities and obligations as outlined in the buyer's order. The agreement and signatures of both parties indicate their mutual consent to the terms and conditions specified in the buyer's order, making it a legally enforceable contract.

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About This Quiz
DMV Salesperson Practice Test - Quiz


Hey, check out this interesting 'DMV salesperson practice test' that we have created below for you. As you would know, people in California need a vehicle salesperson license... see moreif they want to sell vehicles, vehicle contracts, or supervise vehicle sales or contracts for a dealer. The quiz below will help you pass the DMV salesperson practice test. So, give it a try and see how well you score.
Wishing you good luck! see less

2. The customer does not have to receive a copy of the odometer statement?

Explanation

The customer does have to receive a copy of the odometer statement. This is important for documentation purposes and to ensure transparency in the transaction. It helps to verify the accuracy of the mileage recorded on the vehicle and protects both the buyer and the seller from any potential disputes or fraudulent claims regarding the odometer reading.

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3. A dealer can sell a vehicle "As Is" or without a warranty in Virginia?

Explanation

In Virginia, a dealer has the option to sell a vehicle "As Is" without providing any warranty. This means that the buyer accepts the vehicle in its current condition and the dealer is not responsible for any repairs or issues that may arise after the sale. This is a common practice in the automotive industry and allows dealers to sell vehicles without assuming any liability for potential problems.

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4. A vehicle Identification Number is comprised of 17 alpha numeric characters. Which character identifies the model year:

Explanation

The 10th character in a Vehicle Identification Number (VIN) identifies the model year. The VIN is a unique code assigned to each vehicle, and it contains information about the vehicle's manufacturer, specifications, and production details. The 10th character specifically indicates the model year, which helps in determining the age and specifications of the vehicle.

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5. If a salesperson's license has been revoked as a result of failure to reimburse the Motor Vehicle Transaction Recovery Fund:

Explanation

If a salesperson's license has been revoked due to failure to reimburse the Motor Vehicle Transaction Recovery Fund, they are required to reimburse the fund along with eight percent interest before they can reapply for a license. This implies that the salesperson must repay any outstanding amount owed to the fund and also pay an additional eight percent interest on that amount. Only after fulfilling this requirement can they proceed with reapplying for a license.

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6. If a financing company denies a loan application, it must:

Explanation

The correct answer is "Provide the applicant with a written statement explaining the reason of denial within 30 days." This is because when a financing company denies a loan application, it is required by law to provide the applicant with a written statement explaining the reason for the denial. This helps the applicant understand the decision and potentially take necessary steps to improve their chances in the future. Charging a fee to the applicant or the inquirer is not mandatory in this situation.

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7. Temporary license plates:

Explanation

Temporary license plates should be destroyed after expiration or when permanent plates are issued. This is because temporary plates are meant to be a short-term solution until permanent plates are obtained. Once the permanent plates are issued, there is no longer a need for the temporary plates, so they should be destroyed to prevent misuse or fraud. Additionally, destroying the temporary plates ensures that they can't be used again after expiration, which helps maintain the integrity of the licensing system.

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8. The Buyers Guide is placed on a vehicle:

Explanation

The correct answer is "Before it is offered for sale." This is because the Buyers Guide is a document that provides important information about the vehicle, such as warranty details and any potential issues. Placing the Buyers Guide on the vehicle before it is offered for sale ensures that potential buyers have access to this information and can make an informed decision before purchasing the vehicle.

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9. A salesperson "certificate of qualification":

Explanation

The correct answer is "Must be obtained before applying for a salespersons license." This means that in order to become a salesperson and legally sell cars, one must first obtain a certificate of qualification. This certificate serves as a prerequisite for applying for a salesperson's license, indicating that the individual has met the necessary qualifications and requirements to engage in car sales.

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10. Temporary transport plates may be issued no more than:

Explanation

Temporary transport plates may be issued for a maximum duration of 5 days. This means that individuals can obtain these plates for a period of up to 5 days before they expire. It is important to adhere to this time limit to ensure that the temporary plates are used within the appropriate timeframe and not beyond the allowed duration.

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11. In connection with the transfer of ownership of a leased motor vehicle, the Truth in Mileage Act requires the lessor to provide the lessee with a written statement regarding the mileage of the vehicle, some of the information required in the statement is:

Explanation

The correct answer is "All of the above" because the Truth in Mileage Act requires the lessor to provide the lessee with a written statement regarding the mileage of the vehicle. This statement must include the name of the person making the disclosure and the current odometer reading, the date of the statement, and the names and addresses of the lessee and lessor. Additionally, the statement must include the identity of the vehicle, including the make, model, year, body type, and VIN. Therefore, all of the information mentioned in the options is required in the statement according to the Truth in Mileage Act.

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12. Under the Truth in Lending Act, when financing an automobile, which of the following charges have to be disclosed to the customer:

Explanation

Under the Truth in Lending Act, the annual percentage rate (APR) must be disclosed to the customer when financing an automobile. The APR represents the true cost of borrowing, including both the interest rate and any additional fees or charges associated with the loan. This disclosure is important for consumers to make informed decisions about their financing options and compare the costs of different loans. The buyers guide is a separate requirement related to used car sales, and fees for dealer plates are not specifically mentioned as a required disclosure under the Truth in Lending Act.

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13. A vehicle must be inspected:

Explanation

A vehicle must be inspected between the time it comes into a dealer's inventory and the time it is sold at retail. This is important to ensure that the vehicle is in proper working condition and meets safety standards before it is sold to a customer. Inspections help identify any potential issues or defects that need to be addressed before the vehicle is sold, ensuring customer satisfaction and safety. Inspecting the vehicle before it comes to the dealer or after it becomes the customer's property is not mentioned as necessary in the given options.

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14. An "E" after the odometer reading on a title means:

Explanation

The letter "E" after the odometer reading on a title indicates that the mileage recorded on the odometer is higher than the mechanical limits of the odometer. This means that the actual mileage of the vehicle cannot be accurately determined and may be significantly higher than what is displayed on the odometer.

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15. A dealer makes a goodwill substitution for a vehicle previously delivered and titled to a customer. The sales and use tax refund process is:

Explanation

The explanation for the given correct answer is that the sales and use tax in this situation is not refundable. This means that even though the dealer made a goodwill substitution for the vehicle, the customer will not receive a refund for the tax they paid. The refund process is not negotiable and signing the buyer's contract does not affect the refundability of the tax.

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16. What is an "open title"?

Explanation

An "open title" refers to a title document that has been signed by the owner of the property or vehicle, but the information about the buyer has been left blank. This means that the title has not been transferred to a specific buyer yet and can be filled in with the buyer's information at a later time. This allows for flexibility in selling or transferring ownership of the property or vehicle.

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17. A second set of tags may be issued to a customer if:

Explanation

If a customer's title is not available after the 30 day period and they need to title and register their vehicle out of state, a second set of tags may be issued. In addition, all paperwork must be submitted to the DMV along with an explanation for needing a second set of tags, and all required fees must be paid to the Department of Motor Vehicles before temporary tags can be authorized. Therefore, all of the given options are correct and satisfy the conditions for issuing a second set of tags.

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18. When issuing temporary license plates, the dealer:

Explanation

The correct answer is "May not charge the customer more than the fees charged the dealer for the plates." This means that when issuing temporary license plates, the dealer is not allowed to charge the customer any additional fees beyond what they themselves were charged for the plates.

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19. The IRS Cash Reporting Rule, enacted to prevent citizens from hiding unreported income, requires dealerships to complete and file IRS form 8300 when cash receipts exceed the following dollar amount:

Explanation

The correct answer is $10,000. The IRS Cash Reporting Rule requires dealerships to complete and file IRS form 8300 when cash receipts exceed $10,000. This rule is in place to prevent citizens from hiding unreported income. By requiring the reporting of large cash transactions, the IRS aims to increase transparency and ensure that individuals are accurately reporting their income.

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20. A dealer licensed as a franchise or independent dealer may buy and sell motorcycles, trailer, and motor homes if they have the proper:

Explanation

The correct answer is "License issued by MVDB." In order to buy and sell motorcycles, trailers, and motor homes, a dealer must have a license issued by MVDB, which stands for Motor Vehicle Dealer Board. This license ensures that the dealer has met the necessary requirements and regulations to engage in this type of business. A license issued by DMV (Department of Motor Vehicles) may be required for other activities related to vehicles, but it is not specifically mentioned in the question. The option "License issued by Ford" is irrelevant as it pertains to a specific brand and not the overall licensing requirement. The option "B & C" does not provide any specific information and is therefore not a valid answer.

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21. How many years is a dealership required to maintain proof that a Virginia Safety Inspection was performed prior to sale retail?

Explanation

Dealerships in Virginia are required to maintain proof of a Virginia Safety Inspection for a period of 5 years. This means that they need to keep records of the inspection being performed prior to the retail sale for this duration. It is important for dealerships to have this documentation in order to ensure compliance with state regulations and to provide evidence of the vehicle's safety inspection history if needed in the future.

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22. A salesperson may use a dealer plate if he or she:

Explanation

A salesperson may use a dealer plate if they work at least 25 hours each week on a regular basis and are compensated for this work. This means that they must meet the minimum requirement of working 25 hours per week and also receive payment for their work. The other options mentioned, such as giving the dealer a copy of their driver's license and owning the vehicle, are not relevant in determining whether a salesperson can use a dealer plate. Therefore, the correct answer is that the salesperson must work at least 25 hours each week on a regular basis and be compensated for this work.

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23. If a vehicle is to titled out of state, temporary tags are issued and the purchase does not have the required liability insurance, the dealer:

Explanation

When a vehicle is titled out of state and temporary tags are issued, the purchase does not have the required liability insurance. In this situation, the dealer must collect 1/12th of the uninsured motorist fee and submit it to the DMV. This fee is collected to ensure that there is some coverage for damages in case of an accident involving an uninsured motorist. By collecting and submitting this fee, the dealer helps to fulfill the legal requirement and protect the parties involved in the transaction.

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24. The IRS definition of "cash" does not include:

Explanation

The IRS definition of "cash" does not include personal checks. This means that personal checks are not considered as cash by the IRS.

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25. A "demonstrator" is defined in part as a new motor vehicle which:

Explanation

The correct answer is "All of the above" because a "demonstrator" is a new motor vehicle that has more than 750 miles accumulated on its odometer and requires a written disclosure.

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26. What does the anti-structuring provision of the IRS Cash Reporting Rule prohibit?

Explanation

The anti-structuring provision of the IRS Cash Reporting Rule prohibits advising customers on how to get around the rule. This means that individuals or businesses are not allowed to provide guidance or assistance to customers in order to help them avoid or circumvent the reporting requirements for cash transactions.

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27. A dealer may allow the prospective purchaser to use the license plates assigned to the dealer for:

Explanation

The dealer may allow the prospective purchaser to use the license plates assigned to the dealer for up to 5 days. Additionally, the dealer can reissue the plates once for the same amount of time if needed. This allows the purchaser a longer period to test drive or use the vehicle before making a decision, and the option to extend the usage if required.

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28. The sales tax on a warranty or service agreement sold to a customer is paid to:

Explanation

The sales tax on a warranty or service agreement sold to a customer is paid to The Virginia Department of Taxation. This is because the Virginia Department of Taxation is responsible for collecting sales tax on various goods and services sold within the state. Therefore, when a customer purchases a warranty or service agreement, the dealer is required to collect the sales tax and remit it to the Virginia Department of Taxation.

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29. Temporary transport plates may be used to:

Explanation

Temporary transport plates are used to transport vehicles from auction or other points of purchase or sale. These plates provide a temporary registration for the vehicle, allowing it to be legally driven on public roads for transportation purposes. This is particularly useful when purchasing a vehicle from an auction or another point of sale, as it allows the buyer to transport the vehicle to their desired location without having to immediately register it. It is not mentioned in the question that temporary transport plates are used in case of emergency or for putting inventory cars on the dealer's lot, so these options are not correct.

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30. A Buyers Guide must be placed on:

Explanation

A Buyers Guide must be placed on demonstrators available for sale, used trucks under 16,000 lbs. GVW, and consignment vehicles. This means that any vehicle that falls under these categories must have a Buyers Guide displayed.

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31. Effective July 2012, a Temporary Supplemental License issued from the MVDB:

Explanation

The correct answer is "All of the above." This means that all of the statements given in the question are true. According to the information provided, a Temporary Supplemental License issued from the MVDB may only be issued for 8 off-site sales in a year, cannot have consecutive sales in the same jurisdiction, and if notifications are required, they must be sent by Certified Mail.

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32. Under the Federal Trade Commission Used Car Rule, the terms of the warranty as stated on the buyers guide:

Explanation

Under the Federal Trade Commission Used Car Rule, the terms of the warranty as stated on the buyers guide can be changed and noted on the original guide or on a new guide. This means that the seller has the ability to modify the warranty terms after the initial guide has been created. However, in order to inform the buyer of these changes, the seller must make a note either on the original guide or provide a new guide with the updated warranty terms. This ensures transparency and allows the buyer to be aware of any changes made to the warranty.

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33. When discussing a customer's loan application, the following cannot be asked:

Explanation

Asking about the marital status of a customer is considered discriminatory and violates the principle of fair lending practices. Marriage status should not be a factor in evaluating a loan application, as it has no relevance to the customer's creditworthiness or ability to repay the loan. Discriminating based on marital status is prohibited by laws such as the Equal Credit Opportunity Act (ECOA) which ensures equal access to credit for all individuals, regardless of their marital status.

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34. When giving a warranty on a used vehicle the dealer must:

Explanation

When giving a warranty on a used vehicle, the dealer must give the customer a copy of the Buyers Guide window sticker and a warranty document containing certain specific phrases. This is because the Buyers Guide window sticker provides important information about the warranty coverage, while the warranty document ensures that the customer is aware of the specific terms and conditions of the warranty. However, there is no requirement for the dealer to give a demonstration of the vehicle when providing a warranty.

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35. What type of valid proof may a dealer use to prove a Virginia Safety Inspection is performed on a vehicle prior to retail sale?

Explanation

A dealer may use a receipt from an authorized Virginia Inspection station, which identifies the vehicle by its year, make, model, and VIN, as a valid proof of a Virginia Safety Inspection. Additionally, the official state inspection document can also serve as a valid proof. Therefore, the correct answer is "Just B & C."

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36. The Federal Trade Commision Used Car Rule which sets out the warranty provisions of a sale is known as:

Explanation

The correct answer is "The Buyers guide window sticker rule." This rule refers to the Federal Trade Commission's Used Car Rule, which requires dealers to display a Buyers Guide on used vehicles for sale. The Buyers Guide provides information about warranty coverage and specifies whether the vehicle is being sold "as is" or with a warranty. This rule aims to protect consumers by ensuring transparency and providing them with important information about the warranty provisions of a used car sale.

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37. When may you use dealer plates on a consignment vehicle?

Explanation

Dealer plates are typically used to identify vehicles that are owned by a dealership and are being used for business purposes. When a vehicle is on consignment from another dealer, it means that the vehicle is being temporarily placed at the dealership for sale. In this situation, the dealership may use their dealer plates on the consignment vehicle to legally operate it and conduct test drives or other business-related activities.

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38. What does the Federal Trade Commission Used Car Rule say about Dealers offering vehicles for sale at public auctions?

Explanation

The correct answer is that a guide must be on the vehicle if the auction is open to the public. This means that dealers are required to display a buyer's guide on each vehicle they offer for sale at a public auction. The buyer's guide provides important information about the vehicle's warranty and other terms of sale, helping potential buyers make informed decisions.

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39. What is the penalty for violating the Federal Trade Commission Used Car Rule?

Explanation

The penalty for violating the Federal Trade Commission Used Car Rule is $16,000. This rule requires dealers to display a Buyer's Guide on used cars for sale, which provides important information about warranty coverage. If a dealer fails to comply with this rule, they can be fined up to $16,000 per violation.

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40. If a vehicle does not pass inspection:

Explanation

If a vehicle does not pass inspection, the dealer may bring it into compliance by fixing the issues that caused it to fail. The dealer may also drive the vehicle with a valid inspection sticker and provide a written disclosure, such as an official inspection receipt, indicating that the vehicle did not pass inspection but is still drivable. The dealer cannot rent a vehicle without a rental license issued by the Virginia Department of Taxation. Therefore, the correct answer is "Just A & B" because options A and B are the only statements that are true in this context.

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41. Under the Federal trade Commission Used Car Rule, a vehicle can be sold "As Is":

Explanation

Under the Federal Trade Commission Used Car Rule, a vehicle can be sold "As Is" if the service contract box on the Buyers Guide is checked. This means that the buyer understands and agrees that there is no warranty provided with the vehicle and any repairs or issues that may arise after the purchase will be the responsibility of the buyer. Checking the service contract box on the Buyers Guide indicates that the buyer has been given the option to purchase a service contract for additional coverage, but they have declined it.

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42. After proper forms are completed, dealer plates may be used on a vehicle in a dealers inventory:

Explanation

The correct answer is Just A & B. Dealer plates may be used on a vehicle in a dealer's inventory by a prospective purchaser and by a customer whose vehicle is in the dealer's shop for repairs. This means that both a potential buyer and a customer with a vehicle in need of repairs are allowed to use dealer plates. However, the answer does not include the option of an employee using dealer plates, so the correct answer is only A & B.

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43. What is the penalty for violating the disclosure provisions of the Virginia Dealer Licensing Act's "As Is" law?

Explanation

The penalty for violating the disclosure provisions of the Virginia Dealer Licensing Act's "As Is" law is that the customer may return the vehicle, and there is also a $1,000 civil penalty.

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44. Dealer license plates may be:

Explanation

Dealer license plates are specifically designated for use on vehicles that are part of a dealer's inventory. These plates allow dealers to legally operate and transport vehicles that they are selling or have for sale. The plates are not meant for personal use or for vehicles that are not part of the dealer's inventory. Therefore, the correct answer is that dealer license plates are used on vehicles in the inventory of the dealer.

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In general, a completed buyers order is legally binding when:
The customer does not have to receive a copy of the odometer...
A dealer can sell a vehicle "As Is" or without a warranty in...
A vehicle Identification Number is comprised of 17 alpha numeric...
If a salesperson's license has been revoked as a result of failure...
If a financing company denies a loan application, it must:
Temporary license plates:
The Buyers Guide is placed on a vehicle:
A salesperson "certificate of qualification":
Temporary transport plates may be issued no more than:
In connection with the transfer of ownership of a leased motor...
Under the Truth in Lending Act, when financing an automobile, which of...
A vehicle must be inspected:
An "E" after the odometer reading on a title means:
A dealer makes a goodwill substitution for a vehicle previously...
What is an "open title"?
A second set of tags may be issued to a customer if:
When issuing temporary license plates, the dealer:
The IRS Cash Reporting Rule, enacted to prevent citizens from hiding...
A dealer licensed as a franchise or independent dealer may buy and...
How many years is a dealership required to maintain proof that a...
A salesperson may use a dealer plate if he or she:
If a vehicle is to titled out of state, temporary tags are issued and...
The IRS definition of "cash" does not include:
A "demonstrator" is defined in part as a new motor vehicle...
What does the anti-structuring provision of the IRS Cash Reporting...
A dealer may allow the prospective purchaser to use the license plates...
The sales tax on a warranty or service agreement sold to a customer is...
Temporary transport plates may be used to:
A Buyers Guide must be placed on:
Effective July 2012, a Temporary Supplemental License issued from the...
Under the Federal Trade Commission Used Car Rule, the terms of the...
When discussing a customer's loan application, the following...
When giving a warranty on a used vehicle the dealer must:
What type of valid proof may a dealer use to prove a Virginia Safety...
The Federal Trade Commision Used Car Rule which sets out the warranty...
When may you use dealer plates on a consignment vehicle?
What does the Federal Trade Commission Used Car Rule say about Dealers...
What is the penalty for violating the Federal Trade Commission Used...
If a vehicle does not pass inspection:
Under the Federal trade Commission Used Car Rule, a vehicle can be...
After proper forms are completed, dealer plates may be used on a...
What is the penalty for violating the disclosure provisions of the...
Dealer license plates may be:
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