Motivation Theory-ib Business Hl

28 Questions
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Questions and Answers
  • 1. 
    Elton Mayo is most famous for:
    • A. 

      Life Experience Theory

    • B. 

      The Hawthorne Effect

    • C. 

      Process Theories of Motivation

    • D. 

      Expectancy Theory

    • E. 

      None of the above

  • 2. 
    The Hawthorne effects occurs when;
    • A. 

      The output of a worker or team improves because of rewards

    • B. 

      The outpupt of worker or team improves because of constant supervision by management.

    • C. 

      The output of a worker or team improves because the people are being observed or appreciated at work.

    • D. 

      The output of a worker or team improves because of the salary package.

    • E. 

      All of the above.

  • 3. 
    The most commonly cited example by Mayo was when managers changed the ___________ conditions at work in one factory.  When they increased the _____________ at the factory productivity improved.
    • A. 

      Salary

    • B. 

      Working

    • C. 

      Social

    • D. 

      Lighting

    • E. 

      Climatic

  • 4. 
    Mayo believed that workers gain a great deal of satisfaction at work from __________ interaction in the workplace.
    • A. 

      Social

    • B. 

      Management

    • C. 

      Friendly

    • D. 

      Competitive

    • E. 

      None of the above.

  • 5. 
    According to Mayo, money and physical conditions have:
    • A. 

      Significant motivational value

    • B. 

      No motivational value

    • C. 

      Little motivational value

    • D. 

      To improve consistently to maintain workers.

    • E. 

      Both options a & d.

  • 6. 
    Mayo would suggest that intrinsic motivation is determined by:
    • A. 

      Social interaction at work

    • B. 

      Content of the work

    • C. 

      Spiritual dimension of workers

    • D. 

      The work ethic of individuals.

    • E. 

      Both options a & b.

  • 7. 
    David McClelland proposed that a workers needs are acquired over time and formed by life:______________.
    • A. 

      Experiences

    • B. 

      Challenges

    • C. 

      Opportunities.

    • D. 

      Changing events.

    • E. 

      Journeys

  • 8. 
    The three needs identified by McClelland that impact on motivation are:
    • A. 

      Achievement, affiliation and power.

    • B. 

      Achivement, belonging and wealth.

    • C. 

      Affiliation, social interaction and power.

    • D. 

      Achievement, social interaction and power.

    • E. 

      Achievement, recognition and power.

  • 9. 
    People with high achievement needs will avoid ___________ tasks because these tasks will not challenge them. 
    • A. 

      Difficult

    • B. 

      Easy

    • C. 

      Lower

    • D. 

      Dirty

    • E. 

      Physical

  • 10. 
    High achievement people will avoid high risk challenges because the chances of __________ are low.
    • A. 

      Winning

    • B. 

      Gaining popularity

    • C. 

      Losing respect

    • D. 

      Failure

    • E. 

      Success

  • 11. 
    People with affiliation needs like to work in a ________________ work environment where they are liked and accepted.
    • A. 

      Challenging

    • B. 

      Kind

    • C. 

      Large

    • D. 

      Harmonious

    • E. 

      Demanding

  • 12. 
    According to McClelland, what type of need is associated with social interaction?
    • A. 

      Power

    • B. 

      Achievement

    • C. 

      Affiliation

    • D. 

      Food and drink

    • E. 

      Friendship

  • 13. 
    Some people like to have __________ over an individual, while others may want to have ________ over a group.
    • A. 

      Control

    • B. 

      Influence

    • C. 

      Submission

    • D. 

      Leadership

    • E. 

      Power

  • 14. 
    Process theory of motivation refers to a process that originally initiated a ____________
    • A. 

      Job

    • B. 

      Behaviour

    • C. 

      Sin

    • D. 

      Opportunity

    • E. 

      Belief

  • 15. 
    Which of the following can be classified as process theories of motivation?
    • A. 

      Equity theory

    • B. 

      Expectancy theory

    • C. 

      Affilitation theory

    • D. 

      Power theory

    • E. 

      Both options a & b.

  • 16. 
    According to Victor Vroom, individuals strive to maximize _______________ and minimize pain.
    • A. 

      Money.

    • B. 

      Opportunities.

    • C. 

      Sex.

    • D. 

      Pleasure.

    • E. 

      All of the above.

  • 17. 
    • A. 

      Expectancy, hope and valence

    • B. 

      Expectancy, instrumentality and valence

    • C. 

      Expectancy, inspiration and valence

    • D. 

      Expectancy, internationalism and valence

    • E. 

      Expectations, instrumentality and valence

  • 18. 
    Expectancy refers to whether or not people expect that they will be able to ___________ a given role or task
    • A. 

      Achieve

    • B. 

      Decipher

    • C. 

      Understand

    • D. 

      Complete

    • E. 

      All of the above.

  • 19. 
    What type of worker is likely to have a high perception of their expectancy?
    • A. 

      Highly confident individuals

    • B. 

      People who have the support of their superiors.

    • C. 

      People who have the support of their colleagues.

    • D. 

      People who have the necessary skills for the job.

    • E. 

      All of the above.

  • 20. 
    Instrumentality refers to the likelihood that workers will be ________________ if they do a good job.
    • A. 

      Praised

    • B. 

      Rewarded

    • C. 

      Recognized

    • D. 

      Retrenched.

    • E. 

      Demoted

  • 21. 
    If workers are driven by instrumentality as postulated by Vroom, then an ideal pay structure could be:
    • A. 

      Commission

    • B. 

      Salary

    • C. 

      Wages

    • D. 

      Pay as you go

  • 22. 
    What does Vroom mean by valence?
    • A. 

      The rewards associated with a task

    • B. 

      The recognition associated with a task.

    • C. 

      The emotional connection people attach to a given outcome.

    • D. 

      The attitudes and feelings associated with a given outcome.

  • 23. 
    If you like receiving ____________, the outcome is positively valent
    • A. 

      Praise

    • B. 

      Money

    • C. 

      Rewards

    • D. 

      Overtime allowances

  • 24. 
    An example of negative valence would be:
    • A. 

      A job that causes too much stress

    • B. 

      A job that causes too much tiredness

    • C. 

      A job that has long hours

    • D. 

      A job that has too much competition from other workers

    • E. 

      Both options a & b.

  • 25. 
    Vroom believes that an employee will have high motivation if the employee expects to be able to do the job (1) (_____________ ), believes that the job will have a positive reward (2) (_______________) and has a positive emotional connection with the work   (3) ( _______________) 
    • A. 

      1. Postive Valence 2. Expectancy. 3. Instrumentality

    • B. 

      1. Expectancy 2. Positive Valence. 3. Instrumentality

    • C. 

      1. Instrumentality. 2. Expectancy. 3. Positive Valence

    • D. 

      1. Expectancy 2. Instrumentality. 3. Positive Valence

  • 26. 
    John Stacy Adams is associated with:
    • A. 

      Emotional Theory

    • B. 

      Equity Theory

    • C. 

      Power Theory

    • D. 

      Valence Theory

  • 27. 
    Adam's argues that people who believe that they are _______________ too little for their job will experience pain or dissatisfaction at work
    • A. 

      Rewarded

    • B. 

      Given

    • C. 

      Recognized

    • D. 

      Promoted

  • 28. 
    According to Adams, if employees believe they are under-rewarded at work for the contribution they are making, they will be motivated to:
    • A. 

      Demand more pay.

    • B. 

      Leave their job.

    • C. 

      Readdress that imbalance.

    • D. 

      Reconsider their options.