General Skills Final

1. Effective communication is heavily dependent on effective listening.

True

False

2. What are the barriers to problem solving?

Failure to recognize the problem

Making a hasty choice

Concerning the problem too narrowly

All of the above

3. A decision is made when there are many things you can do and you choose one of them.

True

False

4. Basically interviewing requires common sense :

Arriving on time

Dressing appropriately

Sitting and standing straight

Not smoking or chewing gum during an interview

All of the above

5. You can consult the many online job services that list positions and something give advice, including:

Riley guide

Job.com

Career.com

Job central

All of the above

6. Communication means different things to different people

True

False

7. How we can giving praise?

Tell people something they have done that you like

Give them thanks if they have done something for you

Give encouragement if someone is not sure that they are able to do something

All of the above

8. Listening enables us to attach meaning to all the information we receive.

True

False

9. Being open to the ideas of others and sensitive to their feelings is empathy.

True

False

10. We can network with people you don't know personally through professional networking such as:

Http://www.linkedin.com

Http://www.ryze.com

Http://www.tribe.net

All of the above

11. Lateral thinking involves:

Discarding the obvious

Leaving behind traditional modes of thought

Throwing away preconceptions

All of the above

12. Feedback has also been called constructive criticism

True

False

13. The process of working through details of problem to reach a solution is :

Action planning

Problem solving

Logical reasoning

None of the above

14. Creative job search include:

Interviewing

Creating CV

Finding job opportunities

All of the above

15. We can develop and practice effective listening by:

Meeting

Supervision session

Telephone conversation

Chance meeting in the corridor

All of the above

16. A follow up letter serves several purposes such as reminds the reader of your continued interest.

True

False

17. Your resume needs to show you have a sense of proportion and document design and that you are neat .

True

False

18. Friends and co-workers get along by non verbal communication only.

True

False

19. Many placement offices don't have recruiting data base.

True

False

20. Closed questions encourage people to talk open up and expand.

True

False

21. Reflective questions serve to:

Soften the questioning

Demonstrate to the speaker that they are being well and truly listen

A+B

22. Non-verbal communication has been said to have greater universality than language.

True

False

23. What is the skill that means the power or opportunity to act or take charge before others do ?

Lateral thinking

Initiative

Logical reasoning

Persistence

24. Not many things are important than getting a job.

True

False

25. Hypothetical questions get others to think/reflect.

True

False

26. What is the third step of problem solving?

Act on plan

Define the problem

Look at the consequences

Examine the options

27. What is the best resources for finding job information ?

The internet

Newspaper

Networking

A resume database service

28. Honesty : the document should be pleasing to the eye and easy to read. it should use appropriate spacing fonts and boldface.

True

False

29. Personal perspective should not be evaluated.

True

False

30. Each endividual has a unique perspective that shouldn't be valued.

True

False

31. Lack of clarity never cause to overlook important consideration.

True

False

32. Good conversation includes guesses and assumptions.

True

False

33. When you activity engage in problem solving you first remove the wrong solutions.

True

False

34. Developing effective listening skills involves three specific steps.

True

False

35. All of the following are barriers of listening except:

Hearing what want to hear

Feeling anxious or self conscious

Scattered

Formulating and rehearsing our response

36. Resume prefaced by:

Preparing a skill

Cover email/letter

Interviewing

None of the above

37. Chronologically is similar by function.

True

False

38. Our opinions and feelings are denied in good conversation.

True

False

39. Relevance: all information must be up to date and documented with no gaps or sketchy areas.

True

False

40. The physical context deals with the relationship between the sender and receiver.

True

False

General Skills Final

1. Effective communication is heavily dependent on effective listening.

2.

What first name or nickname would you like us to use?

2. What are the barriers to problem solving?

3. A decision is made when there are many things you can do and you choose one of them.

4. Basically interviewing requires common sense :

5. You can consult the many online job services that list positions and something give advice, including:

6. Communication means different things to different people

7. How we can giving praise?

8. Listening enables us to attach meaning to all the information we receive.

9. Being open to the ideas of others and sensitive to their feelings is empathy.

10. We can network with people you don't know personally through professional networking such as:

11. Lateral thinking involves:

12. Feedback has also been called constructive criticism

13. The process of working through details of problem to reach a solution is :

14. Creative job search include:

15. We can develop and practice effective listening by:

16. A follow up letter serves several purposes such as reminds the reader of your continued interest.

17. Your resume needs to show you have a sense of proportion and document design and that you are neat .

18. Friends and co-workers get along by non verbal communication only.

19. Many placement offices don't have recruiting data base.

20. Closed questions encourage people to talk open up and expand.

21. Reflective questions serve to:

22. Non-verbal communication has been said to have greater universality than language.

23. What is the skill that means the power or opportunity to act or take charge before others do ?

24. Not many things are important than getting a job.

25. Hypothetical questions get others to think/reflect.

26. What is the third step of problem solving?

27. What is the best resources for finding job information ?

28. Honesty : the document should be pleasing to the eye and easy to read. it should use appropriate spacing fonts and boldface.

29. Personal perspective should not be evaluated.

30. Each endividual has a unique perspective that shouldn't be valued.

31. Lack of clarity never cause to overlook important consideration.

32. Good conversation includes guesses and assumptions.

33. When you activity engage in problem solving you first remove the wrong solutions.

34. Developing effective listening skills involves three specific steps.

35. All of the following are barriers of listening except:

36. Resume prefaced by:

37. Chronologically is similar by function.

38. Our opinions and feelings are denied in good conversation.

39. Relevance: all information must be up to date and documented with no gaps or sketchy areas.

40. The physical context deals with the relationship between the sender and receiver.