Multiple Choice - Markedsføring

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1. Lise sitter på flytoget fra Gardermoen og forbereder seg intenst til et møte. Hun jobber for REMA og må komme seg gjennom sakspapirene før møtet begynner om 20 minutter. Hun er i tvil om hun rekker det. Mens hun leser dokumentene, oppdager hun at det kommer en reklame for Bunnpris på TV-skjermen på veggen foran henne. Hun leser videre samtidig som hun tidvis titter opp på skjermen. Hva vil hun mest sannsynlig huske fra reklamen?

Explanation

Lise is sitting on the airport express train from Gardermoen and preparing intensively for a meeting. She works for REMA and needs to go through the documents before the meeting starts in 20 minutes. She is unsure if she will make it on time. While reading the documents, she notices a Bunnpris advertisement on the TV screen in front of her. She continues reading while occasionally glancing up at the screen. The most likely thing she will remember from the advertisement are the prominent elements such as celebrities, vibrant colors, slogans, brand names, etc. These elements are attention-grabbing and have a higher chance of being retained in her memory.

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Multiple Choice - Markedsfřring - Quiz

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2. Hvilke andre variabler enn kjøpsintensjon styrer valget om å kjøpe/ikke kjøpe?

Explanation

The choice to purchase or not purchase is influenced by variables such as habits, personality traits, and situational factors. These factors can play a significant role in determining an individual's decision-making process and can override or complement their purchasing intentions.

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3. Lars har stor interesse for og kunnskap om slalåm og skal kjøpe seg nytt utstyr før jul. Hvilken teori er mest relevant for å beskrive hvordan Lars vil forme holdninger til alternativene han vurderer?

Explanation

The Fishbein & Ajzen's extended attitude model is the most relevant theory to describe how Lars will shape his attitudes towards the alternatives he is considering. This model suggests that attitudes are formed based on the beliefs and evaluations of the attributes associated with the alternatives. Lars, with his interest and knowledge in slalom, will likely consider the various attributes of the equipment he is evaluating and form attitudes based on his beliefs and evaluations of those attributes.

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4. Det finnes flere former for verdikjeder. To av disse er kontraktbaserte og administrerte kjeder. Hvilke av disse to verdikjedeformene krever mest koordinering og samarbeid?

Explanation

The correct answer is "Kontraktbaserte." Kontraktbaserte verdikjeder krever mest koordinering og samarbeid. This is because in a contract-based value chain, multiple parties are involved, and their roles and responsibilities are defined in a contractual agreement. Coordination and collaboration are necessary to ensure that all parties fulfill their obligations and work together effectively. On the other hand, administrerte verdikjeder are managed internally within a single organization, which may require less coordination and collaboration with external parties.

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5. Hvilke av følgende kundesegmenter vil sannsynlig vis bruke mest tid og krefter på å søke informasjon når de skal kjøpe bil?

Explanation

Customers with a high level of knowledge about cars are likely to spend the most time and effort searching for information when buying a car. This is because they have a deeper understanding of the technical aspects, features, and specifications of different car models. They may also have specific preferences and requirements that they want to fulfill. Therefore, they are more likely to conduct thorough research, compare options, and seek detailed information before making a purchase decision.

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6. Hvilke innsatsfaktorer benyttes for å produsere "backstage-elementene" i Troyes produkt-element modell?

Explanation

The correct answer is personnel, raw materials, and equipment/facilities. In order to produce the "backstage elements" in the Troyes product-element model, personnel is needed to perform the necessary tasks, raw materials are required as inputs, and equipment/facilities are utilized to carry out the production process.

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7. Du er produktsjef i Q-meieriene og har ansvaret for en ny type melk. Et sentralt salgsargument for det nye produktet er at det inneholder en ingrediens som kan senke kolesterolnivået i kroppen. Hvilke av følgende utsagn er mest i tråd med det markedsføringsloven sier om krav til dokumentasjon?

Explanation

According to the marketing law, Q-meieriene must have documentation that proves the milk lowers cholesterol before they start marketing it. This means that they need scientific evidence or studies that support the claim that the ingredient in the milk can lower cholesterol levels. Simply referring to previous research on the ingredient's cholesterol-lowering effects for other products is not enough. The law requires specific documentation for the specific product being marketed.

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8. Hvordan kan vi legge til rette for at en reklamefilm har effekt også på dem som prosesserer den passivt?

Explanation

To ensure that a commercial has an effect on those who passively process it, it is important to clearly expose brand elements both visually and audibly. This means that the brand should be prominently featured in the advertisement, making it easily recognizable and memorable even for those who are not actively engaged with the content. By doing so, the brand can leave a lasting impression and potentially influence passive viewers to take action or remember the advertisement in the future.

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9. Mange produkter forutsetter at kunden involveres i produksjonsprosessen (f.eks Toro). Hvilke effekter kan forventes av slik involvering hvis resultatet (f.eks den ferdige Toro-retten) er positivt?

Explanation

If the customer has a positive attitude towards contributing, both their self-perception and the brand can be positively influenced. This suggests that customer involvement in the production process can have a positive impact on both the customer's perception of themselves and the brand. However, it is important to note that this effect is contingent on the customer already having a positive attitude towards the brand.

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10. Hva menes med begrepet selektiv verdikjede?

Explanation

Selektiv verdikjede refers to the practice of selling products through carefully selected retail outlets. This means that the company chooses specific stores or outlets to sell their products, rather than making them available everywhere. This approach allows the company to maintain more control over the distribution and positioning of their products, and also ensures that the products are sold in locations that align with the company's branding and target market.

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11. Åpen innovasjon innebærer:

Explanation

The correct answer is that open innovation involves a company sourcing ideas from various sources and also collaborating with others to commercialize those ideas. This means that the company is not only gathering ideas from different channels but also working together with external partners to bring those ideas to market. This approach allows for a broader range of ideas and expertise to be utilized, leading to increased innovation and potential for success.

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12. Beskyttelse for et varemerke får man ved:

Explanation

Protection for a trademark can be obtained through registration in the Patent Office's trademark register or through acquiring a reputation through use (innarbeidelse).

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13. Du har målt hvor godt eget merke scorer i forhold til en nær konkurrent på en sentral produktegenskap. Skala: Fra 1 (=dårlig) til 7 (=meget bra). Du skal så sammenligne gjennomsnittscoren for eget merke med tilsvarende score for konkurrenten. Spørsmålet er om ditt merke scorer høyere, lavere eller like høyt som konkurrenten. Hvilken analysemetode vil du bruke?

Explanation

The question asks for a method to compare the average score of own brand with the corresponding score of the competitor. ANOVA (Variance Analysis) is a suitable method for comparing means of multiple groups, in this case, the own brand and the competitor. It can determine if there is a significant difference between the average scores of the two groups. Therefore, ANOVA is the appropriate analysis method to use in this situation.

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14. Når er det mest aktuelt for en bedrift å redusere kanalbredden for distribusjonen av et merke?

Explanation

When a product becomes more specialized and its quality is improved, it is most appropriate for a company to reduce the channel width for brand distribution. This is because a specialized and high-quality product often requires a more targeted and exclusive distribution strategy to effectively reach its intended market and maintain its premium positioning. By reducing the channel width, the company can focus on selected distribution channels that align with the specialized nature of the product, ensuring better control over distribution and potentially increasing profitability.

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15. Du er sent ute til forelesning. For å sjekke om det har skjedd noe nytt i næringslivet blar du raskt gjennom Dagens Næringsliv før du løper til auditoriet. På en av sidene vises en halvsides annonse for et merke du kjenner. I hvilken grad vil du kunne bli påvirket av denne reklamen?

Explanation

The advertisement has the potential to increase the awareness of the brand and the key associations related to it, but only if the brand elements are clearly exposed. This suggests that the individual may not be heavily influenced by the advertisement, but there is a possibility that it could have a positive impact on their perception and knowledge of the brand.

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16. Hvilken innkjøpsstrategi er mest hensiktsmessig når forsyningsrisikoen for et produkt er lav, men den økonomiske betydningen av produktet er stor?

Explanation

In a situation where the supply risk for a product is low but the economic importance of the product is high, competition would be the most appropriate procurement strategy. This is because competition allows for multiple suppliers to compete for the business, which can lead to better pricing, quality, and innovation. Additionally, competition ensures that the buyer has options and can switch suppliers if necessary, reducing the risk of relying on a single supplier.

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17. En venn av deg jobber i selskapet KLEEN, som produserer og selger vaskemidler. Hun er i ferd med å planlegge en reklamekampanje som skal styrke merkekjennskapen for et av de viktigste merkene porteføljen. Din venn regner med at reklamen i hovedsak vil prosesseres passivt og lurer på hvilke egenskaper reklamen bør ha – gitt at forutsetningen om passiv prosessering holder. Hvilket råd bør du gi henne?

Explanation

Given that the assumption is passive processing, it would be advisable to expose the brand elements prominently in the advertisement. This is because passive processing suggests that the audience may not actively engage with the advertisement or pay full attention to it. By making the brand elements highly visible, it increases the chances of the audience noticing and remembering the brand, thus strengthening brand awareness.

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18. Hvilke to modeller gir opphav til "intensjon om handling" i Fishbein og Ajzens modell?

Explanation

According to Fishbein and Ajzen's model, the "intention to act" is influenced by two factors: attitude towards the behavior and social norms. Attitude towards the behavior refers to an individual's personal evaluation or belief about the behavior, whether they perceive it as positive or negative. Social norms, on the other hand, refer to the perceived expectations or pressures from others regarding the behavior. Therefore, both attitude towards the behavior and social norms contribute to the formation of the intention to act.

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19. Ressurser i bedriften kan være mer eller mindre approprierbare. Hva kjennetegner en appropierbar ressurs?

Explanation

An appropriable resource is characterized by being controllable and difficult to be captured by other companies. This means that the company has the ability to control and protect the resource from being taken or used by competitors. It implies that the resource is valuable and unique to the company, giving it a competitive advantage. This control and difficulty in appropriation make the resource more valuable and important for the company's success.

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20. En student har tilberedet Jegergryte fra Toro etter oppskriften. Hun synes det smaker bra. Hvilken effekt vil denne erfaringen sannsynlig vis få for studentens holdning til Jegergryten fra Toro?

Explanation

The student's positive experience with preparing and enjoying the Jegergryte from Toro will likely strengthen both their attitude towards the dish itself and their confidence in their cooking skills. This is because of the self-serving bias, which leads individuals to attribute success to their own abilities and skills. Therefore, the student's positive experience with the Jegergryte will likely reinforce their positive attitude towards it and their belief in their own cooking abilities.

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21. Når er det mest aktuelt for en bedrift å redusere kanalbredden for distribusjon av et produkt?

Explanation

The most appropriate time for a company to reduce the channel width for distribution of a product is when the product becomes more specialized and increases in quality. This is because when a product becomes more specialized, it may require a more targeted and focused distribution strategy to reach its intended market. Additionally, when the quality of a product increases, it may be necessary to limit the number of distribution channels to ensure that the product is consistently delivered to customers in a high-quality manner.

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22. Noen påstår at «merke-elementene alltid bør eksponeres tydelig i TV-reklamer». Har denne påstanden god støtte i reklameforskningen?

Explanation

The correct answer is "Ja, påstanden har god støtte" because the question is asking if the statement "merke-elementene alltid bør eksponeres tydelig i TV-reklamer" has good support in advertising research. The answer suggests that there is good support for this statement in advertising research.

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23. Hvilke variabler gir opphav til kjøpsintensjoner i følge Fishbein & Ajzens utvidede modell?

Explanation

According to Fishbein & Ajzen's extended model, individuals' attitudes and social norms towards the purchase play a significant role in shaping their purchase intentions. This means that a person's own beliefs, values, and opinions about the purchase, as well as the influence of societal expectations and norms, contribute to their likelihood of purchasing a product. The other options mentioned, such as assumptions about the product's capabilities and immediate emotions towards the purchase, may also play a role but are not specifically mentioned in the given correct answer.

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24. Eieren av et selskap som driver med eiendomsmegling hevder at «våre meglere er vår fremste strategiske ressurs». Oppfyller meglerne de teoretiske kravene til strategiske ressurser?

Explanation

The correct answer is "Nei, fordi meglerne representerer en ikke-appropierbar ressurs." This means that the brokers cannot be easily imitated or replicated by competitors, making them a valuable strategic resource for the company.

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25. Ikke alle konsumenter som har negative erfaringer med produkter eller tjenester klager. Hvilke faktorer har størst betydning for beslutningen om å klage eller ikke?

Explanation

The factors that have the greatest impact on the decision to complain or not are the degree of dissatisfaction, the degree of regret, the expected response to the complaint, and how easy it is to complain. These factors determine the consumer's motivation to take action and express their negative experiences with the product or service. If the consumer is highly dissatisfied, feels regret, expects a positive response to the complaint, and finds it easy to file a complaint, they are more likely to complain.

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26. Er følgende påstand feil eller riktig: «Reklame rettet mot barn er tillatt på lik linje som reklame rettet mot voksne».

Explanation

The correct answer is "Påstanden er delvis feil" because advertising directed towards children is not allowed to the same extent as advertising aimed at adults. There are stricter regulations and guidelines in place to protect children from potentially harmful or manipulative advertising practices. Therefore, the statement that advertising directed towards children is allowed on an equal footing with advertising aimed at adults is partially incorrect.

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27. En kollega utfordrer din venn i KLEEN og forklarer at det ikke er gitt at reklamen vi prosesseres passivt, selv om vaskemidler er en lavinvolveringskategori. Reklamens egenskaper vil kunne endre prosesseringen. Spesielt er det viktig å utvikle en reklame med sterke narrative klimaks, påstår kollegaen. Er denne påstanden riktig?

Explanation

The correct answer is "Nei, påstanden er feil." This means that the statement made by the colleague is incorrect. They claimed that it is important to develop an advertisement with strong narrative climaxes, but this is not true. The question is asking whether it is given that the advertisement we process passively, even though detergent is a low-involvement category. The correct answer is that the properties of the advertisement can indeed change the processing, but it does not necessarily mean that strong narrative climaxes are important.

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28. Vurder påstanden: «Kryssalg handler om at kunden utsettes for flere tilbud fra flere tilbydere samtidig».

Explanation

The correct answer is "Påstanden er feil." This means that the statement "Kryssalg handler om at kunden utsettes for flere tilbud fra flere tilbydere samtidig" is incorrect. Kryssalg refers to the practice of offering additional products or services to a customer who is already making a purchase. It does not necessarily involve multiple offers from multiple providers simultaneously.

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29. Hvilken type innkjøpsstrategi er mest hensiktsmessig når både innkjøpets økonomiske betydning og forsyningsrisikoen er stor?

Explanation

Strategisk partnerskap er den mest hensiktsmessige innkjøpsstrategien når både innkjøpets økonomiske betydning og forsyningsrisikoen er stor. Ved å inngå et strategisk partnerskap etablerer man et langsiktig og nært samarbeid med en eller flere leverandører. Dette gir bedre kontroll over forsyningskjeden, reduserer risikoen for forsyningsavbrudd og gir mulighet for å oppnå bedre priser og betingelser. I tillegg kan strategiske partnere bidra med innovasjon, kvalitetsforbedringer og økt effektivitet i innkjøpsprosessen.

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30. Hva menes med "oppslag"?

Explanation

The term "oppslag" refers to the seller convincing the customer to purchase a more expensive product than what they originally intended to buy. This means that the seller successfully convinces the customer to upgrade their purchase and spend more money on a higher-priced item.

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31. Hvorfor er det mer lønnsomt å bruke noe tid på å forstå kundens behov i personlige salgsprosesser i stedet for å gå rett i gang med å selge det første produktet han viser interesse for?

Explanation

Understanding the customer's needs in personal sales processes before selling the first product they show interest in is more profitable because it creates opportunities for cross-selling and upselling. By understanding the customer's needs, salespeople can identify additional products or services that may complement or enhance the initial purchase, increasing the overall sales value. This approach also helps to avoid selling a product to the customer that they may later complain about, ensuring customer satisfaction and reducing potential returns or negative feedback.

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32. G-Sport planlegger en reklamekampanje rettet mot barn i Norge. Det oppstår en diskusjon i markedsledelsen om det er lov å henvende seg til denne målgruppen i reklamen. Det er ulike synspunkter på saken. Hvilke av synspunktene nedenfor er mest korrekte i følge markedsføringsloven?

Explanation

According to the marketing law, it is permissible to target children in advertising as long as the advertisement does not directly encourage them to make a purchase. This means that G-Sport can address children in their advertising campaign as long as it does not contain explicit calls to buy their products.

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33. En bedrift skal lansere et nytt produkt og har laget en liste med 500 epost-adresser til potensielle kunder. Planen er å sende ut en reklame til alle på listen. Hva er din juridiske vurdering av denne markedsføringen?

Explanation

The advertisement is in violation of the marketing law because the company is planning to send out advertisements to potential customers without their consent. According to marketing laws, companies are required to obtain the consent of individuals before sending them any form of advertising. Therefore, sending out advertisements to individuals without their consent is considered a violation of the marketing law.

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34. Hvilke betingelser må være til stede for at konsumenten skal prosessere en reklame sentralt?

Explanation

For a consumer to process an advertisement centrally, they must be motivated and have the ability and opportunity to process the advertisement. This means that the consumer needs to have the desire or interest to engage with the advertisement and also have the cognitive and physical resources to pay attention to and comprehend the message. Simply being motivated or having an engaging advertisement is not enough; the consumer must also have the capacity to process the advertisement effectively.

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35. Hva menes med kognitiv dissonans?

Explanation

Kognitiv dissonans refers to the discomfort or psychological tension that arises when there is a discrepancy between our beliefs, attitudes, or behaviors. In this case, the correct answer states that it is the experience of discomfort when the consequences of a decision do not align with our expectations. This aligns with the concept of cognitive dissonance, as it highlights the discomfort that arises when there is a conflict between our decision and the outcome we anticipated.

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36. I Troyes produktelementmodell skilles det mellom fire typer produktelementer. Hvilke?

Explanation

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37. N-modellen brukes til å definere en merkeposisjonering. I modellen skilles det mellom primære og sekundære assosiasjoner. Hvilke krav stilles til de primære assosiasjonene i modellen?

Explanation

The primary associations in the model should revolve around key drivers for choice. This means that the primary associations should be related to the main factors that influence consumers' decision-making process when choosing a brand. These associations should highlight the unique selling points or attributes of the brand that differentiate it from competitors and make it a preferred choice for consumers. By focusing on these central drivers for choice, the brand can effectively position itself in the market and create a strong brand image in the minds of consumers.

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38. Merket MOJOMO ble lansert av bedrift N i januar 2013. Det viser seg at konkurrenten K tidligere har registrert dette merkenavnet og brukt det på sine produkter frem til desember 2007. Etter dette har konkurrenten benyttet et annet navn på sine produkter, men eier fortsatt merkenavnet. K går til sak for å stoppe N i å bruke MOJOMO som merkenavn. Vil K vinne frem?

Explanation

The correct answer is "Nei" because the question asks if K will win the case to stop N from using the MOJOMO brand name. The explanation does not state the reason why K will not win, but it implies that the outcome depends on whether N uses the same font and color as K. However, this is not a valid reason for K to win the case. The question does not provide any information about the relevance of font and color in trademark disputes, so it cannot be used as a determining factor in this case.

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39. Mange bedrifter bruker et eksternt reklamebyrå for å løse kreative kommunikasjonsoppgaver. I denne sammenheng kan man bruke ulike kontrollmekanismer overfor byrået for å sikre at løsningene samsvarer med bedriftens målsettinger. Vi skiller gjerne mellom tre typer kontroll. Hvilke?

Explanation

The correct answer is "Målkontroll, prosesskontroll og sosial kontroll". In this context, companies use an external advertising agency to solve creative communication tasks. To ensure that the solutions align with the company's objectives, different control mechanisms can be applied to the agency. The three types of control mentioned are goal control, process control, and social control. Goal control involves monitoring and evaluating whether the agency's solutions meet the company's objectives. Process control focuses on overseeing the agency's creative process and ensuring it follows the desired approach. Social control involves managing the relationship and communication between the company and the agency.

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40. Hvordan kan vi unngå seleksjonseffekter i eksperimenter?

Explanation

In order to avoid selection effects in experiments, it is important to have a control group and randomly assign participants. This helps to ensure that any differences observed between the control group and the experimental group are due to the manipulation being tested and not other factors such as participant characteristics or biases in participant selection. Random assignment helps to distribute potential confounding variables evenly across groups, making the groups comparable and reducing the likelihood of selection effects.

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41. Hva menes med «aktivering» av CSR (Corporate Social Responsibility)-aktiviteter?

Explanation

"Aktivering" av CSR-aktiviteter refers to the process of communicating and promoting these activities either internally or externally. This involves raising awareness among employees and stakeholders about the company's social responsibility initiatives and their impact on society. It emphasizes the importance of effectively communicating CSR initiatives to ensure that the company's potential to contribute positively to society is realized.

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42. Før reklamekampanjen gjennomfører brusprodusenten en test av fire forskjellige varianter av reklamen. Fire ulike grupper eksponeres for hver sin reklamevariant før man bruker et skjema til å måle kjøpsintensjoner og merkeholdninger. Hvilke(n) analyse(r) bør brukes for å finne ut hvilken reklame som er mest effektiv?

Explanation

To find out which advertisement is most effective, the brusprodusenten should use Variansanalyse (ANOVA). ANOVA is a statistical analysis that compares the means of two or more groups to determine if there are any significant differences between them. In this case, the four different advertisement variants are being tested on four different groups. By conducting an ANOVA, the brusprodusenten can determine if there are any significant differences in the purchase intentions and brand attitudes between the groups exposed to each advertisement variant, helping them identify the most effective one.

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43. Hvilke tre typer variabler bør inngå i et system for markedsovervåking?

Explanation

The answer "Markedvariabler, psykologiske variabler og kontrollvariabler" suggests that a system for market monitoring should include variables related to the market, psychological factors, and control factors. This means that the system should consider variables such as market trends, customer behavior, brand perception, brand loyalty, and factors that can be controlled or influenced by the company. By monitoring these variables, a company can gain insights into market dynamics, customer preferences, and the effectiveness of its marketing strategies.

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44. Hva menes med en "disjunktiv beslutningsmodell"?

Explanation

A "disjunktiv beslutningsmodell" means that the consumer requires products to meet minimum requirements on at least one product feature to be considered. This suggests that the consumer is willing to accept products that excel in at least one aspect, even if they may have weaknesses in other areas. This approach focuses on finding products that have strengths in certain areas rather than solely focusing on weaknesses.

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45. Hva menes med begrepet strategiske ressurser?

Explanation

The term "strategiske ressurser" refers to important and rare resources that a company has access to, which can be controlled and are difficult for competitors to replicate. These resources give the company a competitive advantage and are crucial for its success.

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46. Hva menes med ekstern validitet?

Explanation

This answer is correct because external validity refers to the extent to which the findings of a study can be generalized or applied to a larger population or real-world settings. It assesses whether the results obtained from a particular sample can be extended to the entire target population or other similar contexts. Therefore, the answer accurately captures the meaning of external validity.

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47. En bedrift har hatt en reklame for hovedproduktet på TV2 i fire dager. Et analysebyrå er engasjert for å teste effektene av reklamen på holdningene og assosiasjonene til merket. Byrået vil sammenligne holdningene og assosiasjonene til dem som har lagt merke til reklamen med holdningene og assosiasjonene til dem som ikke har lagt merke til dem. Hva er din vurdering av denne metodikken?

Explanation

The given answer states that the methodology is unsuitable for testing the effect of the advertisement. This could be because the methodology only compares the attitudes and associations of those who have noticed the advertisement with those who have not, without considering other factors that may influence these attitudes and associations. Therefore, it may not provide an accurate assessment of the advertisement's effectiveness.

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48. Hva betyr det at en korrelasjonkoeffisient er signifikant?

Explanation

When a correlation coefficient is significant, it means that the correlation between two variables is larger than zero in the population from which the sample is drawn, with a defined level of probability. This indicates that there is a meaningful relationship between the variables being studied, and it is not due to random chance. In other words, the correlation observed in the sample is likely to be representative of the correlation in the larger population.

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49. Hvordan kan markedsførere skape endringer i assosiasjonsnettverk?

Explanation

The correct answer is "Ved at nye linker skapes, etablerte linker forsterkes, eller nye assosiasjoner legges til". This answer suggests that marketers can create changes in association networks by creating new links, strengthening established links, or adding new associations. This implies that marketers can influence how consumers perceive and connect different concepts or ideas through strategic marketing efforts.

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50. En bedrift har utviklet en rekke nye fiskeprodukter som selges gjennom COOP, Meny og Spar. Bedriften vil bruke navnet «Stolte Norske Tradisjoner» og vil nå søke om rettslig beskyttelse. En undersøkelse viser at ingen andre bruker dette navnet. Vil bedriften vinne frem med denne søknaden og oppnå beskyttelse for merkenavnet?

Explanation

The company is unlikely to win immediate protection for the brand name "Stolte Norske Tradisjoner" because it is too generic. However, over time, the company may be able to obtain protection through the process of "innarbeiding" or establishing a reputation and distinctiveness for the brand. This means that even though no one else is currently using the name, it may not be distinctive enough to be immediately granted legal protection. The company may need to build a unique reputation and association with the brand through marketing and consumer recognition before it can be protected.

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51. Når konsumenter tar beslutninger, kan de bruke ulike regler. Hva kjennetegner en konjunktiv beslutningsregel?

Explanation

A conjunctive decision rule means that the consumer has "both and rules", where they require a product to have multiple specific attributes or features in order to be chosen. In this case, the consumer wants the car to be black and have leather seats, indicating that both of these criteria must be met for the consumer to make a decision. This is different from other decision rules where the consumer may only consider one attribute or rank attributes in order of importance.

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52. Hva betyr det at markedsførere må «velge kategori» når de skal posisjonere en merkevare?

Explanation

Marketers must strategically choose the mental category in which the target audience will place the brand. This means that they need to make a deliberate decision about how they want the brand to be perceived and positioned in the minds of consumers. By selecting a specific mental category, marketers can differentiate their brand from competitors and create a unique brand image. This strategic choice helps marketers effectively communicate the brand's value proposition and connect with the target audience on a deeper level.

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53. Det skilles mellom to typer merkekjennskap. Hvilke?

Explanation

The correct answer is "Kategoribetinget- og situasjonsbetinget merkekjennskap." This refers to the two types of brand awareness: category-based and situation-based. Category-based brand awareness is when consumers are aware of a brand within a specific product category, while situation-based brand awareness is when consumers are aware of a brand in a specific situation or context.

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54. Når er det relevant å bruke Fishbein & Ajzens utvidede modell?

Explanation

The Fishbein & Ajzen's extended model is relevant when well-thought-out decisions are being made. This model is designed to analyze and predict consumer behavior based on their attitudes and beliefs towards a particular product or category. It takes into account various factors such as beliefs, evaluations, intentions, and subjective norms. When decision-makers are carefully considering their options and evaluating the pros and cons, this model can provide valuable insights into their decision-making process.

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55. Hva betyr det at en differanse mellom to gjennomsnitt er signifikant?

Explanation

When a difference between two means is said to be significant, it means that the difference is unlikely to have occurred by chance alone. In other words, there is a defined probability that the difference is greater than zero in the population from which the sample is drawn. This suggests that the difference is not due to random variation and is likely to be a true difference between the two groups being compared.

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56. Du sitter alene i sofaen på hybelen og ser på TV. Så kommer en reklame for et produkt du interesserer deg for. I hvilken grad du påvirkes av denne reklamen vil i stor grad styres av reklamens egenskaper. Hvilke av følgende egenskaper ved reklamen er viktigst i denne situasjonen for at reklamen skal ha stor effekt?

Explanation

In this situation, the most important feature of the advertisement for it to have a significant effect is that the message and brand name are connected to the narrative climax of the film. This means that the advertisement is strategically placed at a point in the film where the viewer is emotionally engaged and invested, making it more likely for them to pay attention to and remember the advertisement. By linking the message and brand name to the most impactful moment of the film, the advertisement has a higher chance of influencing the viewer's perception and interest in the product.

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57. Hva menes med konnotativ differensiering?

Explanation

The term "konnotativ differensiering" refers to differentiation based on the meaning or connotations associated with a brand, rather than logical evidence or arguments. This means that the brand aims to stand out by creating unique and compelling associations in the minds of consumers, rather than relying on rational or logical appeals. By focusing on the emotional and symbolic aspects of the brand, companies can create a distinct and memorable identity that sets them apart from competitors.

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58. Hva menes med begrepet  "kjøpesenter"?

Explanation

The term "kjøpesenter" refers to the group of people in the purchasing company who have influence over the choice of supplier. They are the ones who play a role in selecting the supplier for the company's purchases.

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59. Hva menes med begrepet "kjennskapsbredde", som brukes for å beskrive merkevarer?

Explanation

The term "kjennskapsbredde" refers to the extent to which a brand has a high level of brand awareness in many different situations or contexts. This means that the brand is well-known and recognized by consumers in various need situations. It does not refer to the breadth of knowledge or coverage of the entire market, the level of awareness within its category, or the market penetration of the brand.

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60. Hva betyr det at en bivariat korrelasjonkoeffisient er statistisk signifikant?

Explanation

A bivariate correlation coefficient is considered statistically significant when the correlation, with a defined probability, is greater than zero in the population from which the sample is drawn. This means that the relationship between the two variables is not due to chance and is likely to exist in the larger population.

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61. Når vi diskuterer prisbeslutninger, er det viktig å kjenne til referanseverdien. Hva menes med begrepet referanseverdi?

Explanation

The term "referanseverdi" refers to the value of the best alternative that the customer has to our product. This means that when discussing price decisions, it is important to consider the value that the customer places on the best alternative available to our product. This helps in understanding how the customer evaluates the price of our product in comparison to other options they have.

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62. Hva menes med en «kompensatorisk beslutningsregel»?

Explanation

A compensatory decision rule refers to the process of evaluating different attributes or characteristics of a product or service and combining them in a way that compensates for weaker attributes with stronger ones in the overall evaluation. This means that even if some attributes are lacking or weaker, they can be offset or balanced out by other stronger attributes in the decision-making process. This allows consumers to make a more comprehensive and informed decision by considering all the different attributes and their relative importance.

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63. Hva menes med begrepet "differensieringsfaktor" ("point-of-differentiation")?

Explanation

The term "differensieringsfaktor" or "point-of-differentiation" refers to a characteristic of a brand that is important for decision-making and that the brand performs better than its competitors. This means that the brand has a unique and superior attribute that sets it apart from other brands in the same product category, making it more desirable and preferred by consumers.

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64. Hva kjennetegner en "leksikografisk beslutningsregel"?

Explanation

A "leksikografisk beslutningsregel" is characterized by the consumer starting with the most important attribute and choosing the alternative that scores the highest on that attribute. If multiple alternatives score the same, the consumer moves on to the next most important attribute, and so on.

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65. Hva menes med psykologisk motreaksjon(«psychological reactance»)?

Explanation

Psychological reactance refers to the countermeasure that individuals take to restore their sense of freedom when it is perceived as being threatened. It is a response to situations where individuals feel that their ability to make choices or decisions is being limited or constrained. This reactance can manifest as a resistance to conformity, a defiance of authority, or a rebellion against perceived limitations on one's autonomy. The individual engages in behaviors or thoughts that aim to regain their perceived freedom and autonomy.

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66. Du har målt effekten av ulike produktegenskaper på holdningen til merket ved hjelp av regresjonsanalyse. For egenskap H er effekten β= 0.03, og p <. 05. Hva forteller dette om egenskapens betydning?

Explanation

The given answer suggests that the effect of the property H on the attitude towards the brand is minimal. This is because the value of β is small (0.03) and the p-value is less than 0.05, indicating that the effect is statistically significant but very small in magnitude. Therefore, the property H has a minimal impact on the attitude towards the brand.

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67. Hva menes med begrepet "differensieringsfaktor" i litteraturen om posisjonering? 

Explanation

In the literature on positioning, the term "differensieringsfaktor" refers to a characteristic of a brand that is important for consumer choice and that the brand performs better on compared to its competitors. This means that the brand has a specific attribute or feature that sets it apart from its competitors and makes it more appealing to consumers when making a purchasing decision.

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68. I teori om produktprising er man opptatt av differanseverdien. Hvordan defineres differanseverdien?

Explanation

Differanseverdien defineres som forskjellen mellom den potensielle verdien og referanseverdien. Dette betyr at man er opptatt av å beregne hvor mye mer verdi et produkt har i forhold til en referanseverdi, og denne differansen kan være avgjørende for prissettingen av produktet.

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69. Subjektive normer spiller ofte en rolle når konsumenter tar gjennomtenkte beslutninger. Hvilke to variabler kombineres i dannelsen av subjektive normer?

Explanation

Subjektive normer are influenced by assumptions about what others expect and the motivation to conform to those expectations. This means that individuals form their subjective norms based on their beliefs about what others expect from them and their desire to comply with those expectations.

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70. Hva menes mer intern validitet?

Explanation

The correct answer is "I hvilken grad en observert effekt kan tilskrives en gitt årsak" which means "To what extent an observed effect can be attributed to a given cause." This refers to the internal validity of a study, which is the degree to which the study design and methods accurately measure the variable of interest and minimize confounding factors. It assesses whether the observed effect is truly caused by the independent variable being studied, rather than being influenced by other factors.

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71. Hvorfor er narrative klimaks viktige i reklamer for merkevarer?

Explanation

Narrative klimaks er viktige i reklamer for merkevarer fordi de huskes godt av dem som har prosessert reklamen overalt. Dette betyr at når reklamen har et spennende og engasjerende høydepunkt, vil det skape en varig innvirkning på seerne. Dette gjør at reklamen blir mer effektiv i å fange oppmerksomheten til målgruppen og holde på deres interesse. Ved å skape en minneverdig opplevelse, øker sjansene for at seerne vil huske merkevaren og produktet som blir annonsert, og dermed kan det føre til økt salg og merkevarelojalitet.

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72. I strategisk planlegging brukes gjerne strategiske kart. Hva består de av?

Explanation

Strategiske kart består av årsak-virkningskjeder. Dette betyr at de viser sammenhengen mellom ulike faktorer og hvordan de påvirker hverandre. Ved å identifisere årsak-virkningsforhold kan man bedre forstå hvilke tiltak som må settes i gang for å oppnå ønskede resultater. Strategiske kart er derfor et nyttig verktøy i strategisk planlegging for å skape en helhetlig og systematisk tilnærming til å oppnå mål og ambisjoner.

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73. Hva menes med begrepet "holdninger"?

Explanation

Holdninger refererer til en persons generelle evaluering eller vurdering av objekter eller personer. Det innebærer en samlet oppfatning eller mening om noe eller noen, basert på ens egne verdier, tro og erfaringer. Holdninger kan være positive, negative eller nøytrale, og de kan påvirke en persons oppførsel og handlinger.

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74. I analyse av markedsundersøkelser brukes ofte faktoranalyser. Hva er hensikten med en faktoranalyse?

Explanation

The purpose of a factor analysis is to group variables together based on their similarities or patterns. It helps in identifying underlying factors or dimensions that explain the relationships among a set of observed variables. By grouping variables, it becomes easier to analyze and interpret the data, as well as to reduce the complexity of the data set. Therefore, the correct answer states that the purpose of a factor analysis is to group variables.

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75. Hva menes med perseptuelt klimaksi reklame?

Explanation

Perseptuelt klimaksi refers to the strong sensory impressions or stimuli in an advertisement that viewers react positively to and therefore remember well. It is the point in the advertisement where the sensory elements are heightened and leave a lasting impact on the audience. This can include visually striking images, catchy jingles, or powerful emotions evoked by the advertisement.

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76. Hva kjennetegner eksplisitte produktholdninger?

Explanation

The correct answer states that explicit attitudes arise as a result of conscious evaluation processes. This means that individuals form explicit attitudes through deliberate and conscious thinking, considering various factors and making a conscious decision about their attitude towards a particular product or concept.

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77. Hva menes med begrepet "paritetsfaktor" ("point-of-parity")?

Explanation

Paritetsfaktor, eller "point-of-parity", refers to a characteristic of a brand that is important for consumer decision-making and is scored equally well by the brand compared to its competitors. In other words, it is an attribute that is necessary for a brand to be considered as a viable option by consumers, and the brand performs at the same level as its competitors in that attribute. This means that the brand does not have a competitive advantage in that specific attribute, but it is able to meet the minimum expectations of consumers in order to be considered in their decision-making process.

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78. Hvorfor er det viktig å fremstille assosiasjoner i nettverk når man skal forstå en merkevare?

Explanation

It is important to represent associations in networks when trying to understand a brand because individual associations do not have independent content. This means that individual associations may not provide a complete or accurate understanding of the brand. By representing associations in networks, it allows for a more comprehensive and holistic view of all the associations connected to a brand, providing a better understanding of the brand as a whole.

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79. Hva menes med at merkenavn har symbolsk nyttei følge Keller?

Explanation

According to Keller, the symbolic utility of a brand refers to the way in which the use of a brand connects the user to specific social groups or lifestyles. This means that by using a particular brand, consumers are able to identify with and express their affiliation to certain social groups or lifestyles.

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80. Hva bruker markedsførere cluster-analyse til?

Explanation

Markedsførere bruker cluster-analyse til å gruppere respondenter i undersøkelser. Dette gjør det mulig å identifisere og segmentere ulike grupper av respondenter basert på deres likheter og forskjeller. Ved å gruppere respondenter kan markedsførere få innsikt i ulike forbrukersegmenter og tilpasse sin markedsføring og kommunikasjon for å møte de spesifikke behovene og preferansene til hver gruppe.

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81. Hva menes med intern validitet?

Explanation

Intern validitet handler om i hvilken grad man kan trekke konklusjoner om årsakene til observerte effekter i en undersøkelse. Dette betyr at man vurderer om resultatene man observerer faktisk kan tilskrives variablene man har målt, og om man kan konkludere med at det er en årsakssammenheng mellom dem. Dette er viktig for å kunne si noe om den interne gyldigheten til en studie og hvor pålitelige og gyldige resultatene er.

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