Review Quiz: KOSSA Assessment Test! Trivia
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This Review Quiz is a Kossa Assessment Test! The Kentucky Occupational Skill Standards Assessment is a standardized test that was created by various educators, along with business representatives. It is recognized as a benchmark for students to understand a particular career program. So, this quiz has been developed for the practice session of the KOSSA exam. Be sure to try it!
- 1.
- 2.What is the total cash received if the register tapes shwo sales of: $50, $100, $45, $30?
- 3.After reconciling the bank statement, service charges should be recorded in the:
- A.
Bank statement worksheet
- B.
Journal
- C.
Balance sheet
- D.
Ledger
- 4.Given the following information, what would the corrected check register balance be?Bank Statement Balance=$1200Service Charges on the Bank Statement=$25Interest Earned on the Bank Statement=$100
- 5.If you wanted to create a document to record and calculate Payroll for your business, which of the following applications would be most helpful?
- A.
Word processing software (Word)
- B.
Spreadsheet software (Excel)
- C.
Database software (Access)
- D.
Presentation graphics software (PowerPoint)
- 6.Which of the following is true about a General Journal?
- A.
Two debits are recorded for each transaction
- B.
All entries are recorded in the general columns
- C.
Debits must equal credits
- D.
Information for the journal comes from the General Ledger
- 7.Calculate the amount of the following deposit:Coins--five dimes, ten quarters, three nickels, two halvesBills--two fives, three tens, four twenties, two fiftiesChecks--$25.00, $15.00, $50.25
- 8.Checking accounts should be reconciled
- A.
Weekly
- B.
Monthly
- C.
Yearly
- D.
Daily
- 9.
- 10.You are the bookkeeper for your company and you receive an invoice with the following terms of payment: November 25th, 4/10, net/60What is the last day you can make the payment and still recieve the discount?
- A.
November 24th
- B.
December 24th
- C.
October 24th
- D.
January 24th
- 11.Discussing company information with friends and/or relatives may result in which of the following?
- A.
Embarrassing the company
- B.
Financial loss for the company
- C.
Breach of confidentiality
- D.
All of the above
- 12.An employee who arrives to work and meetings on time is displaying this characteristic:
- A.
Responsibility
- B.
Punctuality
- C.
Tardiness
- D.
Insuboardination
- 13.Employees should view constructive criticism as
- A.
Negatively
- B.
As a personal attack
- C.
As a positive review and plan for growth
- D.
A reprimand or warning
- 14.All of the following are routine maintenance activities that should be performed on your computer except:
- A.
Defrag
- B.
Delete temporary files
- C.
Scan the hard drive for viruses or other problems
- D.
Delete files saved on the desktop
- 15.All of the following are examples of workplace diversity except:
- A.
Males and females
- B.
Written and oral communication in more that one language
- C.
Employees all of the same age group
- D.
Employees of different cultures and religions
- 16.A secured filing system is not needed which of the following?
- A.
Documents with personal information
- B.
Documents of daily communication and activity
- C.
Faxed documents
- D.
Banking and financial information
- 17.You are completing a job application and some of the required information doesn't apply to you. What should you do?
- A.
Leave it blank
- B.
Write NA for not applicable
- C.
Write "doesn't apply"
- D.
Write IDK
- 18.Working in a team environment provides you with a group of sources and possible solutions to problems.
- A.
True
- B.
False
- 19.What is the best source for updated comput knowledge?
- A.
PC World magazine
- B.
Your friend
- C.
A vendor/salesperson
- D.
A textbook
- 20.If you needed to find a zip code that you did not know, you could look it up on the United States Postal Service website which is:
- A.
Www.ups.com
- B.
Www.usps.gov
- C.
Www.usps.net
- D.
Www.postoffice.com
- 21.There is certain personal information that should be included on a resume. which of the following is not something you should include?
- A.
Name
- B.
Address
- C.
Age
- D.
E-mail address
- 22.Most companies keep a telephone log of grequently used numbers easily accessible in the office. Which of the following should NOT be included on this type of phone log?
- A.
Fax numbrs
- B.
Phone numbers
- C.
Employee's extension numbers
- D.
Employee's personal phone numbers
- 23.Which of the following characteristics are important for an employee to provide good customer service?
- A.
Enthusiastic and confident
- B.
Friendly and positive
- C.
Quiet and shy
- D.
Both A and B
- 24.Each of the following are guidelines to follow when answering the phone EXCEPT:
- A.
Answer calls by the 2nd ring
- B.
Smile when speaking
- C.
Carry on a conversation with someone at your desk while answering
- D.
Speak in a normal tone
- 25.This employee is normally the first person you encounter at a workplace and he/she usually answers the phone and greets visitors and clients.
- A.
Secretary
- B.
Administrative Assistant
- C.
Bookkeeper
- D.
Receptionist
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