1.
Calculate the amount of an $800 computer with a 15% sales discount.
2.
What is the total cash received if the register tapes shwo sales of: $50, $100, $45, $30?
3.
After reconciling the bank statement, service charges should be recorded in the:
A. 
B. 
C. 
D. 
4.
Given the following information, what would the corrected check register balance be?Bank Statement Balance=$1200Service Charges on the Bank Statement=$25Interest Earned on the Bank Statement=$100
5.
If you wanted to create a document to record and calculate Payroll for your business, which of the following applications would be most helpful?
A. 
Word processing software (Word)
B. 
Spreadsheet software (Excel)
C. 
Database software (Access)
D. 
Presentation graphics software (PowerPoint)
6.
Which of the following is true about a General Journal?
A. 
Two debits are recorded for each transaction
B. 
All entries are recorded in the general columns
C. 
Debits must equal credits
D. 
Information for the journal comes from the General Ledger
7.
Calculate the amount of the following deposit:Coins--five dimes, ten quarters, three nickels, two halvesBills--two fives, three tens, four twenties, two fiftiesChecks--$25.00, $15.00, $50.25
8.
Checking accounts should be reconciled
A. 
B. 
C. 
D. 
9.
Reconcile a checking account with the following information:Bank Statement Balance = $750Outstanding Deposits: $50, $250Outstanding Checks: $10, $25, $100What is the new balance?
10.
You are the bookkeeper for your company and you receive an invoice with the following terms of payment: November 25th, 4/10, net/60What is the last day you can make the payment and still recieve the discount?
A. 
B. 
C. 
D. 
11.
Discussing company information with friends and/or relatives may result in which of the following?
A. 
B. 
Financial loss for the company
C. 
Breach of confidentiality
D. 
12.
An employee who arrives to work and meetings on time is displaying this characteristic:
A. 
B. 
C. 
D. 
13.
Employees should view constructive criticism as
A. 
B. 
C. 
As a positive review and plan for growth
D. 
14.
All of the following are routine maintenance activities that should be performed on your computer except:
A. 
B. 
C. 
Scan the hard drive for viruses or other problems
D. 
Delete files saved on the desktop
15.
All of the following are examples of workplace diversity except:
A. 
B. 
Written and oral communication in more that one language
C. 
Employees all of the same age group
D. 
Employees of different cultures and religions
16.
A secured filing system is not needed which of the following?
A. 
Documents with personal information
B. 
Documents of daily communication and activity
C. 
D. 
Banking and financial information
17.
You are completing a job application and some of the required information doesn't apply to you. What should you do?
A. 
B. 
Write NA for not applicable
C. 
D. 
18.
Working in a team environment provides you with a group of sources and possible solutions to problems.
19.
What is the best source for updated comput knowledge?
A. 
B. 
C. 
D. 
20.
If you needed to find a zip code that you did not know, you could look it up on the United States Postal Service website which is:
A. 
B. 
C. 
D. 
21.
There is certain personal information that should be included on a resume. which of the following is not something you should include?
A. 
B. 
C. 
D. 
22.
Most companies keep a telephone log of grequently used numbers easily accessible in the office. Which of the following should NOT be included on this type of phone log?
A. 
B. 
C. 
Employee's extension numbers
D. 
Employee's personal phone numbers
23.
Which of the following characteristics are important for an employee to provide good customer service?
A. 
Enthusiastic and confident
B. 
C. 
D. 
24.
Each of the following are guidelines to follow when answering the phone EXCEPT:
A. 
Answer calls by the 2nd ring
B. 
C. 
Carry on a conversation with someone at your desk while answering
D. 
25.
This employee is normally the first person you encounter at a workplace and he/she usually answers the phone and greets visitors and clients.
A. 
B. 
C. 
D.